--- title: Zoho BugTracker Reviews meta_title: 'Zoho BugTracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Zoho BugTracker works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 41 scale: '5' date_modified: '2026-09-28' parent_category: name: DevOps url: https://www.g2.com/categories/devops ---

Zoho BugTracker Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high level of customization in Zoho BugTracker, tailoring it to their specific needs effortlessly. (1 mentions)
Users appreciate the ease of use of Zoho BugTracker, benefiting from simple deployment and customization options. (1 mentions)

Top Pros or Advantages of Zoho BugTracker

Zoho BugTracker Reviews (41)

Reviews

Zoho BugTracker Reviews (41)

4.4
41 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Kesavan K.
KK
Kesavan K.
Senior System Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Easy Deployment and Customizable to Our Needs"
4.5/5
What do you like best about Zoho BugTracker?

It is easy for deployment and more customization as per the requirements Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

As of now nothing dislikes about zoho bug tracker Review collected by and hosted on G2.com.

Christopher H.
CH
Christopher H.
Small-Business (50 or fewer emp.)
"A very nice Bug tracker"
4/5
What do you like best about Zoho BugTracker?

Great Project Automation, SLA & Business Rules Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

Limited prefix function, cannot attach DATE, or MAKER, Sender Email Still not working Review collected by and hosted on G2.com.

Srikant P.
SP
Srikant P.
Chief Information Officer
Mid-Market (51-1000 emp.)
"Superlative Product"
5/5
What do you like best about Zoho BugTracker?

Easy to use and maintain. Can get going in couple of minutes. Shows complete information with real time updates Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

None so far. I have not been able to visualize anything which needs attention Review collected by and hosted on G2.com.

AN
Abu N.
Software Engineer
Small-Business (50 or fewer emp.)
"Good tool, it provides what I needed for bug reporting and tracking."
4.5/5
What do you like best about Zoho BugTracker?

Customisation available for field required in bug information. Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

For customisation field in bug information, multi-select field is not available. Review collected by and hosted on G2.com.

Shakir A.
SA
Shakir A.
CEO and Founder
Small-Business (50 or fewer emp.)
"ZOHO Does it AGAIN!"
5/5
What do you like best about Zoho BugTracker?

Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution.

This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities. Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

The only thing I would like to see is the webform pick up the URL automatically. Review collected by and hosted on G2.com.

Antony Marshal P.
AP
Antony Marshal P.
H
Small-Business (50 or fewer emp.)
"Zoho Bug tracker"
4.5/5
What do you like best about Zoho BugTracker?

Ease of Use and easy implementation use friendly Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

Too many features for free membership for new user Review collected by and hosted on G2.com.

Dwi Agus R.
DR
Dwi Agus R.
Head QA Division
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best bug tracker for start up company"
5/5
What do you like best about Zoho BugTracker?

1. Good interface

2. Customizable I can change severity result status etc *I like it

3. Easy to use, these tools really easy to use because of my experience before

4. Price, The price not expensive but it would be expensive if the storage full fill Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

No plan for unlimited storage, maybe Zoho can add more storage. because I will use these tools for a long time Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Love the product"
5/5
What do you like best about Zoho BugTracker?

Ease of use, creation of bugs, attaching logs, no need for training Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

limited storage space with this free product. Review collected by and hosted on G2.com.

OA
Osama A.
General Manager
Small-Business (50 or fewer emp.)
"All in one product"
5/5
What do you like best about Zoho BugTracker?

I have been searching for a long time for a cloud software that integrated project management, issues/bugs tracking, customer help desk (through email and portal) and timesheets management. And was hoping to find that at a reasonable price. I found that at Zoho Bugtracker. Another benefit is integration with other Zoho software which we depend on such as Zoho People (Zoho HR software). Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

It would have been great if we could enter administrative time (non-project time) into timesheets and also have timesheets display vacations and holidays extracted from Zoho People (our HR software). Review collected by and hosted on G2.com.

Ismail A.
IA
Ismail A.
CEO
Small-Business (50 or fewer emp.)
"Super easy to use"
5/5
What do you like best about Zoho BugTracker?

We use Zoho bugtracker internally in our development projects. It is super easy to use, insightful report.a You can easily follow progress and make sure the dev team are working on the fixes. Review collected by and hosted on G2.com.

What do you dislike about Zoho BugTracker?

Nothing so far, it was super easy to use and train the team Review collected by and hosted on G2.com.