# ZIVUX Reviews
**Vendor:** Proeffico Solutions  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About ZIVUX
ZIVUX.AI is a value-led CRM purpose-built for small and growing businesses where every team needs cross-visibility but limited setup time. Eight tightly-integrated modules ship as one platform: • Lead Management — capture from web forms, WhatsApp, manual entry, or imports; configurable pipelines; auto-scoring (Hot/Warm/Cold/Dead); assignment routing; follow-up reminders with priority bands. • Sales Pipeline — deal-stage tracking (Initial Contact → Qualification → Demo → POC → Negotiation → Won/Lost), revenue forecasting, conversion analytics, win/loss analysis by source and by agent. • Task Management — cross-team task assignment with priority, due dates, SLA breach alerts, comment threads, and dashboard rollups by owner and status. • Support Tickets — customer issue lifecycle from open to resolved, contact-number tagging, status counts (Open / In Progress / Resolved / Closed / On Hold), agent assignment, and resolution time analytics. • Marketing & Campaign Engine — WhatsApp + email campaign builder, broadcasts, lead nurturing flows, A/B segments, delivery tracking. • HR & Attendance — geo-tagged clock-in/clock-out for field + office teams, leave management, monthly attendance reports, role-based approvals. • Claims & Reimbursements — expense workflows with multi-step approval chains, document attachments, and audit trails. • Contact 360 & Roles — unified customer record across modules, role-based access (Manager / Salesperson / Engineer / Admin), deduplication, and import/export to CSV. Deep reporting layer: monthly lead trends, agent performance leaderboards, source distribution, lead aging buckets, industry breakdowns, missed-followup tracking, conversion-trend charts, priority-based lead counts. Tiered SaaS pricing built for tight budgets, with no per-feature unlocks — every module is included in every tier. Deployed by SME teams across India, Oman, and Egypt across manufacturing, retail, BFSI, hospitality, and education verticals.






- [View ZIVUX pricing details and edition comparison](https://www.g2.com/products/zivux/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-14+05%3A28%3A24+-0500&secure%5Bsession_id%5D=14ddd7a3-781b-41bc-b1b3-16b2c9eab9c3&secure%5Btoken%5D=d2e14ae305a959e6db31a50b46835dafd594e6a34ec0282e7501a269e4c52d99&format=llm_user)

## ZIVUX Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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