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Ziplyne

By Ziplyne

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Ziplyne Reviews & Product Details

Pricing

Pricing provided by Ziplyne.

Free

Free Trial
100 Users Per Month

ZCX

$500.00
Per Month

Ziplyne Media

Ziplyne Demo - Ziplyne
You’re a SaaS company and your customers want help getting started, but it’s difficult to provide support when you have hundreds of customers. Your users have a lot of questions and you can’t afford to hire a support rep for every customer. Ziplyne being a Digital Adoption Platform, helps y...
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Ziplyne Reviews (10)

Reviews

Ziplyne Reviews (10)

4.7
10 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive design, making onboarding and support processes straightforward and efficient. Many appreciate how quickly they can achieve results, often becoming proficient within days. A common limitation noted is the need for more flexibility in certain features, but this does not detract significantly from the overall positive experience.
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Ionut A.
IA
Chief Of Operations
Small-Business (50 or fewer emp.)
"Onboarding made easy"
What do you like best about Ziplyne?

From the easiness of the setup and the impressive number of features to the analytics generated, I enjoyed every step of my journey with Ziplyne. It is such a versatile solution that allows you to configure any type of onboarding scenario. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

I cannot pinpoint something that I disliked. They are at the beginning of their journey and some things may be missing but nothing that would be a deal-breaker. And on top of that, these guys are obsessed with user experience and functionality and they will cover all the minor gaps in no time. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you Ionut for your response. We are definitely growing in the Customer success and are improving our product constantly to provide better user experiences and functionality.

Verified User in Business Supplies and Equipment
UB
Mid-Market (51-1000 emp.)
"Amazing User Onboarding and Assistance"
What do you like best about Ziplyne?

Absolute transparency and fantastic customer experience are some of the reasons to choose Ziplyne. Onboarding is really done effortlessly and many of my organizations employees have understood the product quickly, and they are now experts in creating user guides. Our time to write down each and every step is reduced to merely couple of hours and ZIplyne is really wonderful and thoughtful product in helping us achieve this feat. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

More flexibility to the dashboard branding can be provided. Apart from this, ZIplyne has delivered us more than we expected. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you for your response.

Arunabh A.
AA
Product Specialist
Small-Business (50 or fewer emp.)
"Smart and straightforward"
What do you like best about Ziplyne?

The app has a really easy and straightforward UI. There is not a lot of clutter and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

There is not a lot to dislike as such. The product has most of the features one might need. The only thing that can be improved is the Popup cards UI. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you Arunabh for your review. We shall definitely work on the popup cards UI. And we are happy that you have been able to use Ziplyne for your public tour on the platform for your new users.

Sudarshan S.
SS
Member Of Technical Staff
Small-Business (50 or fewer emp.)
"Ziplyne is an easy to use onboarding and help tool."
What do you like best about Ziplyne?

Easy to integrate with your applications and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

Nothing as of today, the product is working as expected. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you Sudarshan for your review. We shall definitely look forward to improve our product to give you the best user experience.

T. Scott B.
TB
Enterprise (> 1000 emp.)
"Reviewed with other DAP software and I found a winner"
What do you like best about Ziplyne?

Hands down was the usability and non-existent learning curve. In our diverse spaces, we have varying degrees of knowledge and abilities, Ziplyne came out as my winner on most fronts. The software is super-easy to learn and I obtained results literally in minutes. Within a week of use, you can be an expert. Additionally, we are able to monitor the Zips through the dashboard and ensure operation and usage as our sites change in the background. Everyone that has been exposed to Ziplyne has found value with further deployments. They also have a lot of future enhancements coming which increase the breadth and usage across the enterprise. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

There is nothing major to dislike - the software continues to surprise me with new features. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you for your amazing views Scott. We appreciate the feedback.

Joanna K.
JK
Consultant & Advisor
Small-Business (50 or fewer emp.)
"Highly powerful and yet easy to use tool to create in-app tutorials!"
What do you like best about Ziplyne?

I liked how it takes almost zero technical expertise to understand and manage this. Using the dashboard, you can easily build an in-app guide tool from the bottom up, including design, content, look and feel, and much more. I'm able to make adjustments on the fly based on the analytics that I have received through the dashboard, meaning my in-app tutorial is reactive to any drop-offs. On top of that, the analytics allow me to make smart decisions about adjustments, new in-app tutorial and helps guide the features of my product and highlights any friction points that users are having with the application. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

There is nothing that I dislike about the tool as of right now! It's very easy to use and haven't had any issues with the usability of the tool. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you for your response Joanna. We strive to serve our customers and keep them satisfied. The tutorials are made as simple and understanding as possible. Ziplyne is flexible to sit on top of any of the enterprise solution.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Quality product, even better service"
What do you like best about Ziplyne?

The software is easy to use, zips (or workflows) are easy to set up, and segmentation is easy to implement. For us, segmentation was extremely important, and the new update made this seamless. Additionally, the service level we've receive is top notch. Any issue was addressed efficiently and effectively. I'd definitely recommend Ziplyne. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

There's some minor inflexibility and a little extra technical work than we originally thought, but overall, it's worth it. The work put in by Rome (Ziplyne's CEO) has been unmatched by any other software provider we've used. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you so much for your response.

Scott G.
SG
Sales Professional
Small-Business (50 or fewer emp.)
"Ziplyne Review"
What do you like best about Ziplyne?

Ziplyne has been a great to that has allowed us to streamline our on boarding process and serve as the first level of support for our clients Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

We have not run into anything that we dislike thus far, they are continually evolving there functions and features which gives us new capabilities! Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you Scott, for your response. We are continuously updating our product to provide a better user experience to all of our Ziplyne Family.

Verified User in Marketing and Advertising
EM
Mid-Market (51-1000 emp.)
"Great customer on-boarding and UX improvement"
What do you like best about Ziplyne?

Ziplyne is designed intuitively and with customer support workflows in mind. It is simple to use, incorporates ability to bring in data from existing data storage methods like excel. Provides integrations with zendesk/jira and AI capabilities to reduce repetitive support tasks as well as automation Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

There isn't much to dislike. It is a product manager/UI designer's dream solutin Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you for your response. We are happy to see that Ziplyne has been able to address your organization's pain points and provide utmost support and have also been able to onboard your customers easily.

We at Ziplyne are constantly improvising the product to provide more user ability and better functionalities.

Verified User in Staffing and Recruiting
ES
Small-Business (50 or fewer emp.)
"Ziplyne focuses on the right things that lead to productivity and ROI"
What do you like best about Ziplyne?

Ziplyne approaches in app guidance differently then other solutions. Ziplyne provides much more than helpful content, rather tightly integrated guidance and workflow that support mission critical objectives. The worklflow contributes directly to sales and client onboarding so salespeople become productive in less time and customer success is able to focus on the most strategic activities to support customer adoption and growth. Review collected by and hosted on G2.com.

What do you dislike about Ziplyne?

I'm not crazy about the color scheme, but that's minor. I am also looking forward to see more collaboration tools. Review collected by and hosted on G2.com.

Response from Soham Sharma of Ziplyne

Thank you for your response. We appreciate your feedback and shall work on them. We are glad to have your inputs.

Pricing Options

Pricing provided by Ziplyne.

Free

Free Trial
100 Users Per Month

ZCX

$500.00
Per Month

ZEX

$5,000.00
Per Month
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Ziplyne