---
title: Ziksta Reviews
meta_title: 'Ziksta Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Ziksta works for a business like yours.
date_modified: '2026-08-18'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Ziksta Reviews
**Vendor:** Ziksta  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)





- [View Ziksta pricing details and edition comparison](https://www.g2.com/products/ziksta/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-19+20%3A47%3A43+-0500&secure%5Bsession_id%5D=78032150-56cc-4a74-8f67-a3aa692e2e84&secure%5Btoken%5D=85b991efb5b79b12ba98213674daf90b92914912ca7718a2202b104c1c39acc8&format=llm_user)

## Ziksta Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Ziksta Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,555 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,073 reviews)
  - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,026 reviews)