---
title: Ziksta Reviews
meta_title: 'Ziksta Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Ziksta works for a business like yours.
date_modified: '2026-09-23'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Ziksta Reviews
**Vendor:** Ziksta  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)





- [View Ziksta pricing details and edition comparison](https://www.g2.com/products/ziksta/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+14%3A21%3A53+-0500&secure%5Bsession_id%5D=01f93173-5d48-43dd-b584-4f92a3b05af0&secure%5Btoken%5D=4304792261de520ba89170bac291765fdd7d1f23babcdcd1052e91695ebf3d49&format=llm_user)

## Ziksta Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Ziksta Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,686 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,105 reviews)
  - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,022 reviews)