[ ZigZag Reviews ](https://www.g2.com/products/zigzag/reviews) [ ZigZag Reviews ](https://www.g2.com/products/zigzag/reviews) # ZigZag Features ##### ## Integrations (4) E-Commerce Integrates into e-commerce and shopping cart solutions WMS Integrates with warehouse management systems Accounting Integrates with accounting software OMS Integrates with order management systems Show More ##### ## Tracking (5) Shipping Tracks transits of returns and replacements Inventory Tracks and updates inventory levels when returns are received or exchanges are shipped Freight Shipping Shipping products/goods by land, sea or air Air Shipping Ship packages/goods by aircraft Ground Shipping Shipping products/goods by land Show More ##### ## Transactions (3) Exchange Manages the exchange of one good for another Refund Issues refunds directly to a customers account Credit Applies return credit to a customers account or profile Show More ##### ## Additional Functionality (27) Driver Management Track all personnel who operate company vehicles AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Resource Management Process of planning, scheduling and executing the optimal and effective use of human capital across projects Quality Control Ensure that quality requirements and standards are met across production processes Warrant Tracking Generative AI Use AI to generate content in the form of text, images, videos, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Refund Management Oversee the process of issuing refunds Order Tracking Track orders throughout the fulfillment process Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Inventory Management Track and manage inventory levels to maintain proper supply Traceability Track and document the history, application, or location of an item or activity Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customer Portal A website or login for customers to access information Payment Processing Accept, record, and reconcile financial transactions Shipping Management Manage and track orders being shipped to customers Repair Management Arrange for repairs to be performed and track prior repairs to the same item API Application programming interface that allows for integration with other systems/databases Field Reporting Formal report compiled by onsite personnel Label Printing Process of printing custom labels through various methods. Supply Chain Management Manage the planning and execution of supply chain activities Warehouse Management Manage and track operations and inventory within warehouses Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Refund Opportunity Identification Show More ## Top-Rated Alternatives [ ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye") FarEye 4.7/5(324) ](https://www.g2.com/products/fareye/reviews) [ ![parcelLab](https://images.g2crowd.com/uploads/product/hd_favicon/899ae27dc8eb1fcf7c68ae98ff6be1b6/parcellab.svg "parcelLab") parcelLab 4.6/5(279) ](https://www.g2.com/products/parcellab/reviews) [ View All Alternatives ](https://www.g2.com/products/zigzag/competitors/alternatives) ##### Categories on G2 [ Returns Management ](https://www.g2.com/categories/returns-management) ##### Explore More [ What's the most recommended partner relationship management software ](https://www.g2.com/discussions/what-s-the-most-recommended-partner-relationship-management-software)[ What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements? ](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20)[ Which grant management platforms have the highest user satisfaction ratings and strongest team adoption? ](https://www.g2.com/discussions/which-grant-management-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption) [ What antivirus software is safest and easiest to use for a non-technical person who just needs something reliable running in the background without any fuss? ](https://www.g2.com/discussions/what-antivirus-software-is-safest-and-easiest-to-use-for-a-non-technical-person-who-just-needs-something-reliable-running-in-the-background-without-any-fuss)[ What are the most trusted Sage Intacct channel partners by finance executives based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-sage-intacct-channel-partners-by-finance-executives-based-on-user-reviews)[ Pros and Cons Details ](https://www.g2.com/products/zigzag/reviews?qs=pros-and-cons) Show More [ What's the most recommended partner relationship management software ](https://www.g2.com/discussions/what-s-the-most-recommended-partner-relationship-management-software)[ What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements? ](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20)[ Which grant management platforms have the highest user satisfaction ratings and strongest team adoption? ](https://www.g2.com/discussions/which-grant-management-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption) [ What antivirus software is safest and easiest to use for a non-technical person who just needs something reliable running in the background without any fuss? ](https://www.g2.com/discussions/what-antivirus-software-is-safest-and-easiest-to-use-for-a-non-technical-person-who-just-needs-something-reliable-running-in-the-background-without-any-fuss)[ What are the most trusted Sage Intacct channel partners by finance executives based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-sage-intacct-channel-partners-by-finance-executives-based-on-user-reviews)[ Pros and Cons Details ](https://www.g2.com/products/zigzag/reviews?qs=pros-and-cons)