--- title: Zignal Labs Reviews meta_title: 'Zignal Labs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Zignal Labs works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 40 scale: '5' date_modified: '2026-09-22' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr ---

Zignal Labs Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$
View More Pricing Information

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User Insights

Average based on 40 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zignal Labs Reviews (40)

Reviews

Zignal Labs Reviews (40)

4.0
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its robust dashboards and excellent customer support, which enhance their ability to analyze media coverage effectively. The platform's extensive features allow for detailed reporting and real-time insights, making it a valuable tool for monitoring campaigns. However, some users note a common learning curve that can complicate initial setup.
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Verified User in Supermarkets
US
Verified User in Supermarkets
Enterprise (> 1000 emp.)
"External Communications Specialist"
5/5
What do you like best about Zignal Labs?

Zignal supplies our company with powerful PR analytics in an easy-to-understand format. The platform is easy to use and formats are clean and beautiful! Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Inability to analyze Facebook data, however, this is in the works. Review collected by and hosted on G2.com.

Response from Rachel Fossum of Zignal Labs
Edit edit

We're happy to announce that Zignal has expanded our offering of Facebook data to include comments on Public Pages. Please reach out to your CSM who would love to walk you through the new use cases and ensure you are gaining value from our Facebook insights.

Verified User in Security and Investigations
ES
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"Excellent product "
5/5
What do you like best about Zignal Labs?

The ability to quickly search large amounts of open source data, coupled with the ability to visually depict the trends and key take aways. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

It is hard to craft search terms for topics that are either large or amorphous. The Zignal Lab team is very responsive though in helping us determine which terms to use. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Great customer service."
5/5
What do you like best about Zignal Labs?

The best part of Zignal Labs is the attentive customer service and ability to clearly explain the platform. In any critical time, I've had the support from my Zignal team immediately. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

I have nothing to report about my dislikes at this time. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"We have been a happy client for several years!"
4.5/5
What do you like best about Zignal Labs?

Client service, features, multiple profiles. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Media impressions tend to be incorrect. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Social listening with real value"
4.5/5
What do you like best about Zignal Labs?

Look and feel - User Experience - Easy setup - Drag and drop modules - Detailed reports - Possibility to drilldown deep in to the sources. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

You can't transform a report in a dashboard Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Enterprise (> 1000 emp.)
"Zignal Review"
5/5
What do you like best about Zignal Labs?

I have to say i like the alerts the best and then followed by easy navigation between different sections/profiles/campaigns. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Would like if it provided better canned reporting formats. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Zignal Labs Not a Great Fit for My Hospital"
0.5/5
What do you like best about Zignal Labs?

Consistent notifications are sent daily. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Smaller newspapers in my area are not picked up by Zignal Labs. Most reports contain information on something that contains a partial name of my facility. Review collected by and hosted on G2.com.

Response from Rachel Fossum of Zignal Labs
Edit edit

Thank you for taking the time to leave your review, we really appreciate your feedback.

I’m sorry you’re having issues, we’d love to help remedy them as soon as possible. We work with two great data providers and can work with them to make sure all the newspapers you care about are included within our platform. Additionally, we can create exclusions to ensure you do not receive data that does not pertain to your facility.

Please reach out to your dedicated CSM so we can make these changes immediately.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Cleanest, easiest interface that gets you to results quickly"
4/5
What do you like best about Zignal Labs?

Ease of use

Layout of interface

Customization Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Doesn't support Boolean search

Needs better spam filters Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Enterprise (> 1000 emp.)
"Zignal Labs is efficient but not easy to use. Time consuming, tedious and not accurate."
1.5/5
What do you like best about Zignal Labs?

The newsroom function is the most useful function Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

clipping service, real time functions are not great Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Good for keeping up with trends"
4.5/5
What do you like best about Zignal Labs?

The interface is clear to read and it's easy to change dates on it. Review collected by and hosted on G2.com.

What do you dislike about Zignal Labs?

Setting up tracking can be convoluted and can require a rep's help. Review collected by and hosted on G2.com.

Questions about Zignal Labs? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
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Last activity over 6 years ago

What sources does Zignal cover?

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GU
Guest User

What is Zignal Labs used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$
View More Pricing Information
Zignal Labs Comparisons
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Zignal Labs Features
Report Customizability
Report Exporting
Competitor Analysis
Social Measurement
Influencer Identification
Sentiment Analysis
Social Reporting
Categories on G2
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