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At a Glance
Market Segments
Small-Business (41.6% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,488)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterZignal Labs
Star Rating
(40)4.0 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Zignal LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps them gain a broad perspective on brand performance.
- Users say that Meltwater's platform is highly customizable, featuring a dashboard that allows for automated analytics and daily reports. This flexibility is often highlighted as a significant advantage for teams looking to tailor their insights.
- Reviewers mention that Zignal Labs is particularly effective for social media marketing, with users praising its ability to deliver quality responses and accurate insights. This makes it a strong contender for businesses focused on competitive social media strategies.
- According to verified reviews, Meltwater's ease of use is a standout feature, with many users finding the programming intuitive once set up. In contrast, Zignal Labs has received feedback indicating that it may require a bit more effort to navigate effectively.
- G2 reviewers highlight that while Zignal Labs offers a variety of tools and widgets for report customization, Meltwater's overall user satisfaction is higher, reflecting its ability to meet diverse user needs more effectively.
- Users note that Meltwater's customer support is responsive and helpful, which enhances the overall user experience. In comparison, Zignal Labs has received positive remarks for its support as well, but Meltwater's higher ratings in this area suggest a more consistent experience for users.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableZignal Labs
No pricing availableFree Trial
Meltwater
No trial information availableZignal Labs
No trial information availableRatings
Meets Requirements
7.9
2,134
7.6
37
Ease of Use
7.9
2,168
7.2
37
Ease of Setup
7.8
1,148
7.4
16
Ease of Admin
8.1
929
8.2
16
Quality of Support
8.6
2,059
9.1
37
Has the product been a good partner in doing business?
8.4
935
9.1
16
Product Direction (% positive)
8.0
2,117
7.9
34
Features by Category
Social Analytics
7.8(won by 0.2)
524
7.6
12
7.7(won by default)
512
Feature Not Available
8.0(won by default)
517
Feature Not Available
6.8(won by default)
375
Feature Not Available
Feature Not Available
Feature Not Available
7.5(won by default)
393
Not enough data
7.1(won by default)
424
Not enough data
Reports & Dashboards
7.7
543
8.1(won by 0.4)
18
8.0
563
8.5(won by 0.5)
18
7.9(won by default)
480
Feature Not Available
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
237
Not enough data
7.4
210
Not enough data
7.3
201
Not enough data
7.5
202
Not enough data
8.0
227
Not enough data
7.6
211
Not enough data
Social Management
8.3
279
Not enough data
7.8
266
Not enough data
7.4
236
Not enough data
7.9
274
Not enough data
6.5
207
Not enough data
7.1
207
Not enough data
7.3
99
Not enough data
Agentic AI - Social Media Management
5.8
23
Not enough data
6.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
22
Not enough data
Media Channels
7.3
633
Not enough data
7.2
655
Not enough data
8.5
728
Not enough data
Geographic Coverage
7.8
701
Not enough data
8.2
709
Not enough data
7.6
635
Not enough data
Reporting
8.2
707
Not enough data
8.1
695
Not enough data
7.9
687
Not enough data
7.9
712
Not enough data
Agentic AI - Media Monitoring
6.3
82
Not enough data
6.3
80
Not enough data
6.2
79
Not enough data
6.3
80
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
287
Not enough data
6.6
282
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.1
802
7.5
20
7.3
702
6.8
19
8.2
515
Not enough data
8.3
522
Not enough data
7.8
486
Not enough data
7.8
477
Not enough data
Agentic AI - Social Media Listening Tools
6.5
82
Not enough data
6.4
82
Not enough data
6.2
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
6.5
21
8.0
788
8.1
21
8.0
482
Not enough data
7.8
462
Not enough data
Threat Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Threat Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Threat Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Threat Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Zignal Labs are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Zignal Labs is categorized as Protective Intelligence Platforms and Threat Intelligence
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zignal Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.5%
Public Relations and Communications
45.0%
Computer Software
10.0%
Marketing and Advertising
7.5%
Information Technology and Services
5.0%
Supermarkets
2.5%
Other
30.0%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
What sources does Zignal cover?
1 Comment
Official Response from Zignal Labs
Zignal Labs covers the full media spectrum — Social & Digital Media, Online Media, Print Media and Broadcast — to offer the most complete list of sources and...Read more
Zignal Labs has no more discussions with answers
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