Great for quick screenshot annotations, videos, and custom branding for white label domain when sharing Review collected by and hosted on G2.com.

They just doubled the pricing for the Team plan (we have 5 users), and no way to downgrade. Our bill went from $302/yr to $620/yr with absolutely no warning about the increase unless you clicked into their little blog post about it, instead of being upfront in the email.

If you were on a Team plan (now called 'Collaborate') your options are to eat the 102% price increase; that's it. The similarly-priced 'Create' plan doesn't support teams.

All in the name of 'hey, we have AI now so we're going double the price to account for the AI costs' - my screenshot tool doesn't need AI to tell users what my screenshot is. Review collected by and hosted on G2.com.

Zight is a simple way to share videos and screenshots with team and customers via our own branded domain Review collected by and hosted on G2.com.

I wish searching and organizing was a bit easier. Currently I don't use the web UI to look at past content often, and while I usually don't need to, if I did need to find something that was more than a week or two old, I would struggle to. Review collected by and hosted on G2.com.

I use Zight mainly for sharing screenshots and small video files between team members. It makes it easy to copy something and get a shareable link, which is very useful for quick access and sharing in chats. I like that there is a platform where team members can add notes or comments directly on the pictures, which is very good for design work. The setup was really easy, just install and it automatically saves files, which then back up to the cloud and can be accessed by anyone on the team. Review collected by and hosted on G2.com.

Sometimes it's automatically log out from Windows, which I don't like. Also, on the mobile, we don't really use it much. It would be nice to make some features for the mobile so we can use it much better. Review collected by and hosted on G2.com.

What I like best about Zight is how easy it makes asynchronous communication. I can quickly record my screen, webcam, or both to explain ideas, give feedback, or walk someone through a process without needing to schedule a meeting. It saves time, reduces back-and-forth messages, and helps ensure nothing gets lost in translation. I also appreciate the clean interface, fast sharing options, and ability to organize videos and screenshots in one place. Review collected by and hosted on G2.com.

What I dislike about Zight is that occasional upload or processing delays can slow down workflows, especially when sharing time-sensitive recordings. The editing features are useful but could be more advanced for quick trimming, annotations, or polishing content without needing another tool. It would also be helpful to have deeper integrations and more customization options for organizing content and managing permissions at scale. Review collected by and hosted on G2.com.

I find Zight to be a super convenient screenshot tool that makes capturing desktop and webpage screenshots with annotations really straightforward. It's made screen captures and annotations so convenient and is truly a time-saving tool. I think it's the best tool of its kind. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

Ease of use

Innovation in AI capabilities from the core video recordings

Export capabilities of AI-generated documentation into other core apps

Ability to send video recording to customers without licence is GAME changing!

CSM responsiveness

Time savings for CS and Support organisations Review collected by and hosted on G2.com.

management of files within Collections (their view on folders)

Adoption and Reporting usage needs some updates (I believe on their roadmap) Review collected by and hosted on G2.com.

I've been using Zight for almost 10 years, across 3 companies. There are many things to like about it.

1. It's robust and simple to use. Captures can be done seamlessly within other workflows and copy automatically to your clipboard as a user-tunable default of link, image, or download. This makes for quick and easy captures on the fly.

2. It has excellent security features. First, it was simple to set up storage on our company servers instead of the Zight cloud, meaning that all of our captures remain under our control. This allows for capturing more sensitive information securely. Second, it's possible to set security on ANY capture to password-protect or otherwise restrict access to it.

3. The editing features are excellent for both images and videos.

4. For teams in particular, the ability to group captures into collections and to manage sharing of those collections across multiple team members is a game-changer. We used this for customer support to build a visual knowledgebase of our systems very easily and intuitively.

5. Customization of the capture url for our domain was simple.

6. On the rare occasions where we've had issues, customer support was responsive, quick, and knowledgable. Review collected by and hosted on G2.com.

The only issue I've found, which is shared by every screen capture program I've tried, is that if a dropdown is open on a page it sometimes will not see it in the capture. The helpful solution is to used a delayed screenshot, which lets your cursor remain on the window with the dropdown so it's visible. But it would be lovely to find a way to solve this. Review collected by and hosted on G2.com.

With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for my work.

I loved it as Cloud App and it is even better now as Zight. Customer support is fantastic.

A new AI feature was added.

Try it, you won't regret it. Review collected by and hosted on G2.com.

Nothing!

Absolutely nothing to dislike, this app has not let me down and the support staff have never let me down when I needed help. Review collected by and hosted on G2.com.

I love zight because it is very easy to use and the features are awesome Review collected by and hosted on G2.com.

Nothing because this is super helpful tool Review collected by and hosted on G2.com.

Very good platform. Very intuitive, easy to use and create user guides. I have been using it for years without any problem. Warm recommendation. Review collected by and hosted on G2.com.

I don't have any complain in past few years with Zight Review collected by and hosted on G2.com.