# Zight Reviews **Vendor:** Zight **Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,233 ## About Zight Zight: AI-Powered Visual Communication for Faster, Smarter Work Zight is the leading AI-powered platform that transforms the way teams collaborate and communicate. With seamless screen recording, GIF creation, screenshots, and file sharing, Zight helps users capture and share information effortlessly—reducing meetings, cutting down emails, and improving productivity. With Zight AI & Smart Actions, users can take their workflow to the next level by instantly transcribing and summarizing videos, generating step-by-step documentation, and automating repetitive tasks. Whether you're creating SOPs, FAQs, bug reports, or training materials, Zight makes it easier than ever to turn video content into actionable insights. Key Features: ✔ AI-powered transcriptions & summaries—skip long playback and get to the key points ✔ Smart Actions—automate documentation, FAQs, SOPs, and more with a single click ✔ Instant screen recording, screenshots, GIFs, and file sharing ✔ Advanced analytics & engagement tracking ✔ Secure sharing with password protection & domain management From customer support and sales teams to educators and marketers, Zight is trusted by thousands of businesses to communicate visually, work smarter, and move faster. ## Zight Pros & Cons **What users like:** - Users find Zight's **ease of use** exceptional, making video and file sharing quick and efficient. (10 reviews) - Users enjoy the **screenshot functionality** of Zight, making file sharing and communication seamless and efficient. (7 reviews) - Users love the **easy creation** of screenshots and screen recordings, streamlining communication and file sharing seamlessly. (6 reviews) - Users appreciate the **ease of capturing** screenshots and screen recordings, making sharing files effortless and efficient. (5 reviews) - Users appreciate the **easy recording** functionality of Zight, simplifying content sharing and enhancing productivity significantly. (5 reviews) - Users love the **easy sharing** capabilities of Zight, making file transfers quick and effortless between devices. (5 reviews) - Users love the **easy screen recording and sharing** features of Zight, making communication efficient and branded. (5 reviews) - Users find Zight to be a **time-saving tool** , simplifying screenshot capture and file sharing for increased efficiency. (5 reviews) - Efficiency (4 reviews) - Intuitive (4 reviews) **What users dislike:** - Users express frustration over **compatibility issues** with Android devices, limiting functionality and ease of use. (3 reviews) - Users express frustration over the **lack of Android support** , limiting functionality and accessibility for mobile users. (3 reviews) - Users experience **link issues** with CloudApp, especially with custom URLs and account switching complications. (3 reviews) - Users express frustration over the **lack of mobile compatibility** with Zight, limiting functionality for Android devices. (3 reviews) - Users find the **limited customization** options frustrating, particularly the inability to switch between multiple accounts effectively. (2 reviews) - Poor File (2 reviews) - Poor Organization (2 reviews) - Sharing Issues (2 reviews) - Account Issues (1 reviews) - App Functionality (1 reviews) ## Zight Reviews ### 1. Zight Makes Sharing Videos and Screenshots Simple on Our Branded Domain **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan M. | Product Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Zight?** Zight is a simple way to share videos and screenshots with team and customers via our own branded domain **What do you dislike about Zight?** I wish searching and organizing was a bit easier. Currently I don't use the web UI to look at past content often, and while I usually don't need to, if I did need to find something that was more than a week or two old, I would struggle to. **What problems is Zight solving and how is that benefiting you?** Zight lets us easily record our screen and take screenshots we can quickly edit for both customer support and team communication. I like being able to quickly put an arrow or box on a screenshot to illustrate something, and then being able to paste the link in an email or chat since it is already in my clipboard. ### 2. Efficient Screenshots and Easy Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Çağrı P. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2020 **What do you like best about Zight?** I use Zight mainly for sharing screenshots and small video files between team members. It makes it easy to copy something and get a shareable link, which is very useful for quick access and sharing in chats. I like that there is a platform where team members can add notes or comments directly on the pictures, which is very good for design work. The setup was really easy, just install and it automatically saves files, which then back up to the cloud and can be accessed by anyone on the team. **What do you dislike about Zight?** Sometimes it's automatically log out from Windows, which I don't like. Also, on the mobile, we don't really use it much. It would be nice to make some features for the mobile so we can use it much better. **What problems is Zight solving and how is that benefiting you?** I use Zight for sharing screenshots and files with my team easily. It's streamlined our workflow, making image sharing less cumbersome compared to using Google Drive, and enhancing communication through annotations and comments. ### 3. Streamlining Communication and Saving Time with Zight **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Zight?** What I like best about Zight is how easy it makes asynchronous communication. I can quickly record my screen, webcam, or both to explain ideas, give feedback, or walk someone through a process without needing to schedule a meeting. It saves time, reduces back-and-forth messages, and helps ensure nothing gets lost in translation. I also appreciate the clean interface, fast sharing options, and ability to organize videos and screenshots in one place. **What do you dislike about Zight?** What I dislike about Zight is that occasional upload or processing delays can slow down workflows, especially when sharing time-sensitive recordings. The editing features are useful but could be more advanced for quick trimming, annotations, or polishing content without needing another tool. It would also be helpful to have deeper integrations and more customization options for organizing content and managing permissions at scale. **What problems is Zight solving and how is that benefiting you?** Zight solves the problem of inefficient communication caused by long email threads, unclear written instructions, and unnecessary meetings. Instead of trying to explain something in text, I can quickly record a screen walkthrough or video message that provides clear context and direction. This helps reduce misunderstandings, speeds up decision-making, and improves collaboration across teams, especially when working asynchronously. It has benefited me by saving time, increasing productivity, and making communication more personal and effective. ### 4. Time-Saving Screenshot Tool with Seamless Annotations **Rating:** 5.0/5.0 stars **Reviewed by:** Kenley L. | Founder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Zight?** I find Zight to be a super convenient screenshot tool that makes capturing desktop and webpage screenshots with annotations really straightforward. It's made screen captures and annotations so convenient and is truly a time-saving tool. I think it's the best tool of its kind. Plus, the initial setup was very easy. **What do you dislike about Zight?** n/a **What problems is Zight solving and how is that benefiting you?** I use Zight for desktop and webpage screenshots with annotations. It's super convenient and truly a time-saving tool, making screen captures and annotations so easy. ### 5. Great Product highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun M. | CS Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Zight?** Ease of use Innovation in AI capabilities from the core video recordings Export capabilities of AI-generated documentation into other core apps Ability to send video recording to customers without licence is GAME changing! CSM responsiveness Time savings for CS and Support organisations **What do you dislike about Zight?** management of files within Collections (their view on folders) Adoption and Reporting usage needs some updates (I believe on their roadmap) **What problems is Zight solving and how is that benefiting you?** Helping customers articulate support issues in more detail Support agents providing a more effective response CS enablement for customers during onboarding and adoption phases Generation of product documentation for knowledge base ### 6. Robust, secure, and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Karen G. | Software Delivery Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Zight?** I've been using Zight for almost 10 years, across 3 companies. There are many things to like about it. 1. It's robust and simple to use. Captures can be done seamlessly within other workflows and copy automatically to your clipboard as a user-tunable default of link, image, or download. This makes for quick and easy captures on the fly. 2. It has excellent security features. First, it was simple to set up storage on our company servers instead of the Zight cloud, meaning that all of our captures remain under our control. This allows for capturing more sensitive information securely. Second, it's possible to set security on ANY capture to password-protect or otherwise restrict access to it. 3. The editing features are excellent for both images and videos. 4. For teams in particular, the ability to group captures into collections and to manage sharing of those collections across multiple team members is a game-changer. We used this for customer support to build a visual knowledgebase of our systems very easily and intuitively. 5. Customization of the capture url for our domain was simple. 6. On the rare occasions where we've had issues, customer support was responsive, quick, and knowledgable. **What do you dislike about Zight?** The only issue I've found, which is shared by every screen capture program I've tried, is that if a dropdown is open on a page it sometimes will not see it in the capture. The helpful solution is to used a delayed screenshot, which lets your cursor remain on the window with the dropdown so it's visible. But it would be lovely to find a way to solve this. **What problems is Zight solving and how is that benefiting you?** A picture speaks louder than words, especially in business. It's a necessity to be able to capture a screen showing the state of a software product, an interaction, or other visuals and easily share that with others, sometimes with annotations. Zight handles that beautifully, without placing undue load on my systems, and without slowing down my work processes. ### 7. Zight is right for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy D. | Video editor., Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Zight?** With a free option that I can use every day, I can make very good-quality video clips with ease. Easy to use, the editing features are perfect for my work. I loved it as Cloud App and it is even better now as Zight. Customer support is fantastic. A new AI feature was added. Try it, you won't regret it. **What do you dislike about Zight?** Nothing! Absolutely nothing to dislike, this app has not let me down and the support staff have never let me down when I needed help. **What problems is Zight solving and how is that benefiting you?** I need to make short video clips to post on social media. I needed an app that was inexpensive but could help me capture and edit clips with ease and quickly. I work very quickly and Zight is the most reliable app I've used over the past4 years. Thank you Zight and team! ### 8. EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** Pratistha D. | Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2025 **What do you like best about Zight?** I love zight because it is very easy to use and the features are awesome **What do you dislike about Zight?** Nothing because this is super helpful tool **What problems is Zight solving and how is that benefiting you?** If I want to make my team work on something it's easy to explain them in the video capture rather find a suitable time for a meeting ### 9. Very intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Danijel S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Zight?** Very good platform. Very intuitive, easy to use and create user guides. I have been using it for years without any problem. Warm recommendation. **What do you dislike about Zight?** I don't have any complain in past few years with Zight **What problems is Zight solving and how is that benefiting you?** It helps me quickly and easily create mini-lessons, instructions, or help for my users who are stuck or have encountered some difficulty. The sharing links are easy to use, and each screenshot can be further edited with annotations. ### 10. Lacks support for Android, but otherwise 10/10! **Rating:** 4.5/5.0 stars **Reviewed by:** Travis J. | Director of Photography and Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2018 **What do you like best about Zight?** I love the fact it quickly allows you to screenshot something and send an photo or animated GIF in an email (as a link - hosted in the cloud) rather than as a photo attachment. This works wonders when someone forwards your email and the photos may have disappeared. From a desktop perspective - I love the fact I can just drag a file to the icon and it uploads it and copies the shareable link to my copy/paste. It makes sending files up to 1gb (even zipped folders up to 1gb) super easy. Aside from sending video instructions easily and quickly inside emails (without needing to send attachments) is sharing files between computers. I simply drag a file from one workstation into the CloudApp - seconds later it's uploaded and available to download on my other computer. Basically it's just faster than pluggin in a USB drive - saving me time at least a few times a week. **What do you dislike about Zight?** At the moment, and for the months I've been using it, they have zero love for Android users. There was a third party app that worked with CloudApp but they've since broken that connection and now my Samsung S7 Edge is basically useless when it comes to CloudApp. I would LOVE to be able to record videos using my phones cameras (front or back) to send quick and easy video emails - but they just haven't developed anything (literally zero apps) for Android. It's frustrating - but their desktop support (I use it on a Macbook Air and two Windows 10 workstations) I also want the ability to "copy content" like on a Mac - but on my Windows computers. It's useful for pasting directly into Facebook. **Recommendations to others considering Zight:** At first, I thought CloudApp seemed too good to be true but signed up anyways. For me the biggest issue isn't usually "just the features", rather, it's the fit and finish (or execution) on a daily basis using software. CloudApp nails it in every way except the Android support. My goal is always to delight my customer, CloudApp helps me in that way because I've had numerous business owners ask me directly how I create the emails like I do and they always are impressed with CloudApp. As of today March 5th, 2018, it has my solid recommendation. **What problems is Zight solving and how is that benefiting you?** Saving time transferring files between computers. Sending animated instructions to clients as screen recordings (with audio as a video or just as a light GIF). Delights my clients (when I send them quick GIFS). It works so fast! **Official Response from Saundra Krienke:** > Hi Travis, Thanks for your detailed review and sharing all the awesome ways Zight's features have been beneficial to you! We appreciate hearing how Zight's quick upload and sharing capabilities are streamlining your workflow and enhancing your client communications. It's great to know our product is meeting your needs and that you find our tool so easy to use. We value your feedback and appreciate you taking the time to share your review with us and the community. The Zight Team ## Zight Discussions - [Sending CloudApp's via text](https://www.g2.com/discussions/sending-cloudapp-s-via-text) - 1 comment, 1 upvote - [What data storage does CloudApp use?](https://www.g2.com/discussions/35243-what-data-storage-does-cloudapp-use) - 1 comment, 1 upvote - [How do I download an app from the cloud?](https://www.g2.com/discussions/how-do-i-download-an-app-from-the-cloud) - 2 comments - [How does cloud app work?](https://www.g2.com/discussions/how-does-cloud-app-work) - 1 comment - [Why every good company needs to change everything all the time!!??why???](https://www.g2.com/discussions/19467-why-every-good-company-needs-to-change-everything-all-the-time-why) - 1 comment, 1 upvote - [View Zight pricing details and edition comparison](https://www.g2.com/products/zight/reviews/zight-review-3860977?section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A33%3A23+-0500&secure%5Bsession_id%5D=29beccc9-354c-4ff2-a477-1119a6fc35b3&secure%5Btoken%5D=e21a47ce9ae33b18ca7488996d53484233e4d803d793d721a58b3d3cb5619741&format=llm_user) ## Zight Integrations - [Confluence](https://www.g2.com/products/confluence/reviews) - [Miro](https://www.g2.com/products/miro/reviews) ## Zight Features **Platform Basics** - Screen Capture - Video Capture - Image Editor **Customization** - Branding - Custom Metadata - Annotations **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage - Live Video Streaming - Video Player Customization **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Platform Content** - Scrolling Capture - Screen Record **Organization** - Workflows - Playlists - Deep Search - Analytics - Permissions **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Platform Additional Functionality** - File Sharing - Platform Search **Analytics** - Recipient Tracking - Campaign Performance Tracking - Thread Length Tracking **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Agentic AI - Video Email** - Autonomous Task Execution ## Top Zight Alternatives - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,389 reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Snagit](https://www.g2.com/products/snagit/reviews) - 4.7/5.0 (5,854 reviews)