zHealth Reviews & Product Details

I like that zHealth is very supportive whenever we need assistance for urgent matters. Sunny, in particular, is great about calling our office for technical support. The program is user-friendly, especially for tasks like scheduling, moving, and rescheduling appointments. Although there are features we’d like to see in the future, it’s nice that zHealth is open to feedback and is continually looking to improve. Moving from ChiroTouch to zHealth was a smooth transition, and learning to use the new system was pretty straightforward. Review collected by and hosted on G2.com.

Sometimes the technical issues are frustrating because the default fix always seems to be to restart the program or clear the cache. It doesn't make sense when issues have been working fine until a certain point, and it seems like the problem is something behind the scenes, not related to our usage. It's not always clear how clearing the cache would solve those “new” issues. Review collected by and hosted on G2.com.

I really like the completely customizable SOAP notes that I can build for myself. I love the features where I can have patients schedule online, and it's nice to wake up to a message of a booked new or existing patient and with a full schedule booked just from online scheduling. I really like their billing because they are excellent with contact and updates, keeping me on track. The support team is fantastic, always readily available and pretty responsive. All in all, it's just been a great service with zHealth. Review collected by and hosted on G2.com.

Na Review collected by and hosted on G2.com.

I love the customization and speed of the software. Review collected by and hosted on G2.com.

I've had problems with secondary billing but that has resolved and it now works great Review collected by and hosted on G2.com.

As a busy physical therapy provider with multiple facilities across Southern California, we needed an EHR that could scale with us — and zHealth has delivered! The system is intuitive, efficient, and makes scheduling, and documentation across locations seamless. Their support team is responsive and truly understands the needs of growing practices....out team members adapted quickly and seamlessly with excellent onboarding from the zhealth support team....Sunny and Elijah are the best! Review collected by and hosted on G2.com.

None at this time....................... Review collected by and hosted on G2.com.

We do not like anything about this company Review collected by and hosted on G2.com.

The unhelpful support staff and the inability of providing the help that we needed to get our clinic set up are two MAJOR reasons why I would never recommend this company. We connected with a sales rep who quit while we were in the process of purchasing the software. Long story short our clinic fell through the cracks. The company is aware that this occurred and we have spoken to management and they seem to be just as bad. No one has helped us set up the software, no one got back with us about paying Zhealth an additional price to fix the issues that we have continually had. Do not waste your time with this company. Review collected by and hosted on G2.com.

The exceptional support system and wealth of helpful guides and articles further enhance the user experience. Integration of new features to facilitate the management and navigation of the system. Review collected by and hosted on G2.com.

I would like to have a more affordable integration for taking payments, the current one has higher rates, and for start up doctors is not convenient I could use a card processor with high percentage for transactions. The rest of the system is just fantastic and I enjoy! Review collected by and hosted on G2.com.

After searching high and low for an EHR that fit my practice, I stumbled upon zHealth. I was sold after our demo call. It's affordable, user-friendly, and simple. It also gives the option to have a membership-based practice, which I could not find anywhere else for such a great value/price. Review collected by and hosted on G2.com.

For future versions, I would suggest family profiles and the ability to use one credit card for an entire family on memberships. Review collected by and hosted on G2.com.

zHealth was very easy to integrate into practice and has saved me so much time with notes and record keeping. For the cost it delivers a lot more functionality than ChiroTouch did. Customer support is incredible. Review collected by and hosted on G2.com.

Functionally zHealth is very good overall. Sometimes, the appearance can be a bit much. When there are a lot of click boxes and options that are preselcted it can be difficult to locate certain options on your screen. Review collected by and hosted on G2.com.

customized templates, great customer service, and very user friendly and affordable. Review collected by and hosted on G2.com.

in order for my end of day numbers to be correct I have to do note that day before close Review collected by and hosted on G2.com.

Updates are always being implemented; we have complete confidence in our support team to fix any bugs or issues that arise. The timely response and assistance is very helpful and allows us to focus more on our Patients. Review collected by and hosted on G2.com.

Some things are not as user-friendly as we would like, such as requiring a phone number but no DOB. A better mobile site or [even better] mobile app would be beneficial to our practice. Review collected by and hosted on G2.com.