--- title: Zephyr Enterprise Reviews meta_title: 'Zephyr Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how Zephyr Enterprise works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 80 scale: '5' date_modified: '2026-09-02' parent_category: name: Development url: https://www.g2.com/categories/development --- # Zephyr Enterprise Reviews **Vendor:** SmartBear **Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing) **Average Rating:** 4.1/5.0 **Total Reviews:** 80 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Zephyr Enterprise Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Today, companies and teams of all sizes rely on Zephyr's end-to-end solutions, unmatched scalability and support. ## Zephyr Enterprise Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **automation features** of Zephyr Enterprise, enhancing test organization and tracking capabilities effectively. (1 reviews) - Users appreciate the **effective bug detection** through features like screenshots and organized test tracking in Zephyr Enterprise. (1 reviews) - Users praise the **excellent customer support** from Zephyr Enterprise, enhancing their testing organization and tracking capabilities. (1 reviews) - Users appreciate the **organizational capabilities** of Zephyr Enterprise, making test categorization and tracking seamless and efficient. (1 reviews) - Users appreciate the **organization and tracking capabilities** of Zephyr Enterprise, enhancing test management efficiency. (1 reviews) - Tracking (1 reviews) - Users value the **tracking ease** of Zephyr Enterprise, benefiting from organized tests and smooth progress monitoring. (1 reviews) - User Interface (1 reviews) - Versatile Testing (1 reviews) **What users dislike:** - Users find the **learning curve steep** , as navigating test cases and using ZQL can be unintuitive. (1 reviews) - Users find the **poor UI** of Zephyr Enterprise challenging, citing navigation difficulties and slow performance. (1 reviews) - Users find the **slow loading** of the Zephyr Enterprise web interface frustrating, hindering their testing experience. (1 reviews) - Users experience **slow performance** with the Zephyr Enterprise web interface, impacting navigation and efficiency in managing test cases. (1 reviews) - Users find the **slow speed** of the Zephyr web interface frustrating, hindering efficient navigation and usability. (1 reviews) - Users struggle with **testing difficulties** , finding the interface slow and navigation cumbersome for creating test cases. (1 reviews) ## Zephyr Enterprise Reviews ### 1. Easy and time saving test management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Sr. Test Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 28, 2024 **What do you like best about Zephyr Enterprise?** Easy to use, time saving as well. As it allows to import the test cases through spreadsheet. The query view provides the quick searching of test cases or other work item which make the task smooth. Test case execution also is very quick and provides an option to attach the snapshot for each step or whole test case as well along with the defect linking. **What do you dislike about Zephyr Enterprise?** The only feature which is irritating is while executing the test case, it does not allow a user to update the multiple test step status with less effort. It requires updating the status of each step one by one. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Quick and easy test case creation, execution and defect linking ### 2. The best software testing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zephyr Enterprise?** Zefyr helps as to integrate developement proccess together in Jira together with test using. It give a good overview about the healt of our software and where we need to focus testing in deleveries. **What do you dislike about Zephyr Enterprise?** We don't like that the bashbord load slowling sometimes **What problems is Zephyr Enterprise solving and how is that benefiting you?** System testing and acceptance testing ### 3. Zephyr for Jira **Rating:** 4.5/5.0 stars **Reviewed by:** Rob H. | T, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 02, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zephyr Enterprise?** Integration into Jira means no app switching and improves workflow. Can build up a library of test cases with version control and re-use them to each regression or smoke test cycle **What do you dislike about Zephyr Enterprise?** Sometimes the lags waiting for test cases or cycles to load. Not being able to clone test Plans is frustrating as you can clone test case and test cycles **What problems is Zephyr Enterprise solving and how is that benefiting you?** Replacing test cases written in Excel. Reuse of test cases means increased efficiency and collaboration between teams which means we are more productive and QA is not a bottleneck for regression or smoke testing ### 4. Meets expectations, but for those who use Jira **Rating:** 4.5/5.0 stars **Reviewed by:** Marly A. | Analista de QA Sênior, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** October 18, 2022 **What do you like best about Zephyr Enterprise?** Organization. Makes everything easier and more practical. **What do you dislike about Zephyr Enterprise?** Be specific for Jira. There should be a version of the software for free use. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Helped organize the structuring and execution of the tests. ### 5. Zephyr Test Management Tool Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kıristin . | QA Team Lead, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 13, 2022 **What do you like best about Zephyr Enterprise?** Creating test cases step by step and adding test data with their own steps is very useful. Creating folder and under folder, you can create however you want a folder. **What do you dislike about Zephyr Enterprise?** We can not delete one test case without adding it to the archive. On Plans tab is not useable and we cannot use it. For Cycle we should add a Folder and after that, we can add test cases. **What problems is Zephyr Enterprise solving and how is that benefiting you?** We can create test case suits, writing test cases part by part under their modules. Adding test cases and Executing them and seeing their test results. We can clone the same test cases. ### 6. Effective solution for growing orgs **Rating:** 4.5/5.0 stars **Reviewed by:** Robert S. | Search Engine Optimization Analyst, Copywriter, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2020 **What do you like best about Zephyr Enterprise?** Zephyr facilities growth for any team that relies on testing iterations in JIRA. The ability to track sprints and to keep each member of a team on point with deadlines, with file sharing and more are great. If you are note sure about using Zephyr, be sure to start off with a trial version and get a sense of how much it will help your dev team. There are a lot of resources online to help you find the best of the many features offered in Zephyr. **What do you dislike about Zephyr Enterprise?** Some of the more in-depth functions are not as intuitive as they could be, but the customer service team is very helpful. The price point for enterprise use is a bit daunting, but you get what you pay for, same as with any other software. **Recommendations to others considering Zephyr Enterprise:** JIRA functionality here is amazing. Use for small teams is best, though it scales as needed. **What problems is Zephyr Enterprise solving and how is that benefiting you?** We expedited our testing process with Zephyr. There are a lot of ways to get through testing, especially if your organization uses JIRA. ### 7. Zephyr **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio L. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 17, 2019 **What do you like best about Zephyr Enterprise?** Zephyr Enterprise, the robust enterprise test management platform that manages all aspects of the testing lifecycle, is provided as an on-premise installation as well as a SaaS-based installation. Zephyr fits and enhances any test methodology that you might be using as a part of your software development lifecycle: Waterfall, Agile, V-Model or a hybrid. By being organized into logical hierarchy starting from a department, to projects – to releases or iterations, coupled with applications to cover different parts of the testing lifecycle, Zephyr allows a rigid process flow to be flexible enough to accommodate changes. **What do you dislike about Zephyr Enterprise?** There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle **What problems is Zephyr Enterprise solving and how is that benefiting you?** Zephyr Enterprise, the robust enterprise test management platform that manages all aspects of the testing lifecycle, is provided as an on-premise installation as well as a SaaS-based installation. Zephyr fits and enhances any test methodology that you might be using as a part of your software development lifecycle: Waterfall, Agile, V-Model or a hybrid. By being organized into logical hierarchy starting from a department, to projects – to releases or iterations, coupled with applications to cover different parts of the testing lifecycle, Zephyr allows a rigid process flow to be flexible enough to accommodate changes. ### 8. Good client side business solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas W. | Data Scientist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 02, 2020 **What do you like best about Zephyr Enterprise?** Good business solution for web based analytics **What do you dislike about Zephyr Enterprise?** Not much integration with block chain logistics **Recommendations to others considering Zephyr Enterprise:** Use with other business management solutions. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Working on being more client facing. ### 9. Just the right tool any team would need for Software Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed S. | Software Engineering Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2019 **What do you like best about Zephyr Enterprise?** Very easy, intuitive and constructive way to create test cases with all required details, execution cycles and test summaries. The way it allows linking bugs to execution and traceability reports is really amazing. Also the test execution gadget that you can add to your JIRA dashboard is very simple and yet quite helpful and informative. The support team/resources is incredibly helpful and responsive and fairly good to help you solve/answer any issues/questions you might have. The product is overall being rapidly and efficiently developed. I highly recommend for almost teams of all sizes. I would love to see more features and development for the reporting capabilities of Zephyr. **What do you dislike about Zephyr Enterprise?** Reporting is not as powerful as it should be given the overall powefullnes of the product itself. Traceability report is super thing but it's not easy to extract and use. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Software Test Case Writing, Management and Execution. ### 10. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. | Sr. QA Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 03, 2019 **What do you like best about Zephyr Enterprise?** The seamless integration with JIRA makes it a valuable tool for our team. Test results are very clear and easy to read. It's very easy to modify tests for new functionality and track previous executions. **What do you dislike about Zephyr Enterprise?** I was using an older version initially and couldn't copy and paste steps between different tests, but that has already been addressed. **What problems is Zephyr Enterprise solving and how is that benefiting you?** We use Zephyr to specify the requirements for manual testing which cannot be automated, and also for the translating test steps for our testing automation. Zephyr for Jira provides a simplified layout that keeps our tests consistent. Because we are able to search by Components, that makes it easy to identify which tests need to be modified when changes are made. ### 11. Software that helps manage external QA resources **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 02, 2020 **What do you like best about Zephyr Enterprise?** Ability to see test coverage in one place and easily generate new suites of tests. **What do you dislike about Zephyr Enterprise?** Nothing, I think the software is well made. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Has greatly helped us with managing outsourced QA team. The external team runs manual test validation (regression / smoke tests) daily and updates the status of the reports as they run through the test with each of their test devices (iOS / Android on different versions). ### 12. EASE OF TEST - A WONDERFUL TOOL **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh S. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** I think having a framework set for how to go about writing and executing test cases is the best feature. The way the steps can.be distributed, executed and reported makes it a lot simpler and straightforward for the developer to check, for a QA to track and for a manager to review. Great Asset I must say. **What do you dislike about Zephyr Enterprise?** At times I believe the execution cycles take a longer time may be reduce a few details **What problems is Zephyr Enterprise solving and how is that benefiting you?** We have been able to automate a lot of our process using Zephyr. It helps present a narrative in front of the end customer and also helps us track if the requirements have been satisfied. As I said a great tool to have. ### 13. Linking test and issue management. **Rating:** 4.0/5.0 stars **Reviewed by:** Andreas Z. | Test & Quality Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** Great integration into Jira: One common tool for issue management and test management. Provides good overview about current test activities and status of tests. In case of defects issue test executions can be directly linked to issues. **What do you dislike about Zephyr Enterprise?** - It would be very helpful, if order of tests could be fixed within a cycle and this order should be part of cycle clone operations. This would help to group and optimise test executiuons. - Sometimes Cycle -> Folder -> Testcase is not sufficient. It would be very helpful if Folders itself could contain Folders to structure test cycles in a better way. **What problems is Zephyr Enterprise solving and how is that benefiting you?** I manage testcases and testsuites for several projects. Reporting of test results improved significantly. ### 14. Has helped our QA department vastly!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 24, 2019 **What do you like best about Zephyr Enterprise?** Zephyr has made our QA process more visible, streamlined and increased collaboration among teams across regions. **What do you dislike about Zephyr Enterprise?** 1-The billing - We have just two employees, our QA team, using Zephyr. We get billed for every other employee added to our JIRA project. 2-That we cant easily choose which JIRA projects it should and shouldnt appear on. **Recommendations to others considering Zephyr Enterprise:** It is a great tool if you have an Agile development process where in there is clear flow of user stories. Easy to install and get started quickly. Great tool to use with Jira. If your team is greater than 10 members, the billing is way cheaper. Our team has seen great improvements in our QA process thanks to Zephyr. The development team have also benefited being able to track reported bugs. Reporting has been easier and has helped identify problematic areas and help improve overall product quality. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Testing using JIRA user stories in a more streamlined fashion has increased the output of our QA team. We are able to view our testing results with the 'big picture' - how well have we done or not done and where. It has also made it easier to report the test results. We were not using any specifc QA tool before. Zephyr has now become a standard part of our QA process. ### 15. Awesome Testing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron L. | Lead Developer, E-Learning, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** It integrates right into Atlassian's JIRA Cloud! **What do you dislike about Zephyr Enterprise?** Sometimes it can take a while for the test executions to load **Recommendations to others considering Zephyr Enterprise:** Its a bit hard to understand the best way to set it up at the beginning, but once you have fully integrated it, it works quite well. **What problems is Zephyr Enterprise solving and how is that benefiting you?** It has streamlined our manual testing process and works well alongside our other automated testing softwares ### 16. Great concepts for Jira testing, but slow to evolve **Rating:** 4.0/5.0 stars **Reviewed by:** Forrest S. | Director of Product Management, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** Zephyr makes it easy for our highly-manual was system to be bunches into suites a tests and executed repeatedly release after release , replacing and evolving the individual tests along the way. **What do you dislike about Zephyr Enterprise?** Zephyr Forrest ship Berry rapids features improvements, has no test execution history that can be attached to bugs, and generally has a "good enough" but not great ui inside Jira. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Manual QA testing suites that are both reusable and editable are critical for us - we manage a very complex system of QA for hardware and softwares using Zephyr. ### 17. The Jira integration is not he best **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** The stats and graphs, they are quite handy **What do you dislike about Zephyr Enterprise?** The Jira integration is not intuitive. I think it will be better if it integrated with the tickets instead of creating a new type **Recommendations to others considering Zephyr Enterprise:** Try something else, at least if you are planing to integrate it with Jira **What problems is Zephyr Enterprise solving and how is that benefiting you?** It is the test management tool we use in our company, it does the job but I think there is better alternatives ### 18. A simple but effective tool for managing testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** The simplicity of the software and how it helps me to organise my test cycles **What do you dislike about Zephyr Enterprise?** It has sometimes not loaded when there have been software updates and I have to contact the support team which inhibits my testing **What problems is Zephyr Enterprise solving and how is that benefiting you?** Organising my testing for system releases ### 19. Versatile and centralised Test case management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 30, 2018 **What do you like best about Zephyr Enterprise?** 1. Versatile and centralises test management software. 2. For big teams, easy process of test cycle management. 3. Transparency in the process and progress of testing. 4. Easy integration with Jira. 5. Very good for big teams to keep the process in a single place for the software assurance team and the management team. **What do you dislike about Zephyr Enterprise?** 1. Overpriced. 2. If we link it with the Jira, it is not possible to limit the pricing to a smaller team of testers. If it is a team of 100 users with 10 people tracking the test management cycle, it will take the pricing for 100 users. 3. Two persons can't execute a same test case and log the results. **What problems is Zephyr Enterprise solving and how is that benefiting you?** It helps to, 1. Centralises Quality assurance team and test management. 2. Product owners can see the test coverage and issues raised as per it. 3. We get Reports on a build performance as per the acceptance criteria. ### 20. Powerful and Versatile Testing Integration with JIRA **Rating:** 5.0/5.0 stars **Reviewed by:** Jim B. | Director Of Quality Assurance, Telecommunications, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 11, 2018 **What do you like best about Zephyr Enterprise?** - JIRA integration allows us to tie directly with our agile development environment. This tool pulls in all of the versions and stores the results of all tests within JIRA. - Documentation is well done. It is easy to figure out the settings and implementation. - Allows us to create tests with different steps. Each test cycle can be customized with the tests we want to use. - Tests are able to be reused for many different cycles. Each test run is logged and compared to previous test runs. - Permission schemes allow the users to be given only the privileges they need. **What do you dislike about Zephyr Enterprise?** The tool could use more notifications to make sure the team stays up-to-date. Currently, we do not receive emails when tests are completed. The tool comes with helpful JIRA dashboard widgets which help the team stay in touch. **Recommendations to others considering Zephyr Enterprise:** There is no reason not to try it. You can get a few months of a free trial through Atlassian. We tried it for a couple months and were happy with what we saw. We purchased the product and have seen an increase in testing effectiveness and efficiency. I highly recommend this product. **What problems is Zephyr Enterprise solving and how is that benefiting you?** We never had a way to perform and log testing on our products. We would test, but there would be no documentation. This tool allows us to write tests ahead of time and use them for each release of our different products. ### 21. Provides a central point of truth for all testing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 29, 2019 **What do you like best about Zephyr Enterprise?** Allows us to see from within JIRA exactly what is going on with testing **What do you dislike about Zephyr Enterprise?** The interface is a bit clunky and test cases take a while to load **Recommendations to others considering Zephyr Enterprise:** Ensure you always keep Zephyr up to date with your actual test cases. Getting behind or out-of-sync can be painful **What problems is Zephyr Enterprise solving and how is that benefiting you?** A top-level view of everything that is going on in our testing environment ### 22. Zephyr is an effective tool for software issue tracking and test suite management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 17, 2019 **What do you like best about Zephyr Enterprise?** I like the test suite management feature best about Zephyr. **What do you dislike about Zephyr Enterprise?** It does not allow for easy integration with automation tests. **Recommendations to others considering Zephyr Enterprise:** Please be sure to test out Zephyr first before deciding to replace your current system. I'm glad I made that switch to Zephyr. **What problems is Zephyr Enterprise solving and how is that benefiting you?** It makes it easy for me to stay on top of feature testing and tracking. The test suite management definitely helped me and my team in making sure that all QA activities have been accounted for. ### 23. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2019 **What do you like best about Zephyr Enterprise?** Great tool helped us through our reporting visibility and test case management **What do you dislike about Zephyr Enterprise?** None Implemented quickly within company **What problems is Zephyr Enterprise solving and how is that benefiting you?** Test case management and automation ### 24. QA engineer (11 years of experience) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 24, 2019 **What do you like best about Zephyr Enterprise?** Test cases and folders structure Ability to link test cases and defects **What do you dislike about Zephyr Enterprise?** Lack of prioritization Issues with the speed (cloud version) **What problems is Zephyr Enterprise solving and how is that benefiting you?** We are using Zephyr to maintain and execute our regression test set (as well as execute test-cases to check new functionalities) - for now it's much easier than in Excel) ### 25. Basic and efficient test management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Liz H. | Test Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 05, 2018 **What do you like best about Zephyr Enterprise?** -Very easy to implement -Provides good reporting **What do you dislike about Zephyr Enterprise?** -Bulk editing of test scripts isn't always the easiest -Can clutter Jira without sufficient configuration knowledge of Jira **What problems is Zephyr Enterprise solving and how is that benefiting you?** We needed a cost effective test management tool without huge yearly fees whilst we grow the team. Subsequently this has allowed the team to move away from spreadsheets and work more efficiently. ### 26. Tools to manage your QA pipeline **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2019 **What do you like best about Zephyr Enterprise?** Create a pipeline and reuse it every time, no need to reinvent your pipeline every time you run it **What do you dislike about Zephyr Enterprise?** the user interface is a bit confusing where to find what **What problems is Zephyr Enterprise solving and how is that benefiting you?** We manage all of our regression and integration testing through Zephyr, it made life easier ### 27. Excellent Test Management and QA process plugin products for Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Neville K. | Sr. Software QA Engineer, Government Relations, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 19, 2019 **What do you like best about Zephyr Enterprise?** Easy to install, configure and work. Excellent product support. **What do you dislike about Zephyr Enterprise?** Test Cases widow need to enlarge a little bit **Recommendations to others considering Zephyr Enterprise:** Yes **What problems is Zephyr Enterprise solving and how is that benefiting you?** QA process and centralized test case repository. ### 28. Helpful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 21, 2018 **What do you like best about Zephyr Enterprise?** - Full screen capture - Few clicks involved **What do you dislike about Zephyr Enterprise?** Not all of the fields in Jira are displayed on the side panel **Recommendations to others considering Zephyr Enterprise:** Great tool to streamline product enhancement reporting **What problems is Zephyr Enterprise solving and how is that benefiting you?** Streamline creating tickets from Zendesk to Jira to report bugs to our Engineers ### 29. Good options for tracking test executions in Jira **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2018 **What do you like best about Zephyr Enterprise?** The way kt organizes the executions and cycles **What do you dislike about Zephyr Enterprise?** There is still no way to export the scripts with steps to an excel or text file **What problems is Zephyr Enterprise solving and how is that benefiting you?** The test execution cycles are easier to execute and report on. ### 30. Not really sure **Rating:** 2.5/5.0 stars **Reviewed by:** Aly B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 27, 2018 **What do you like best about Zephyr Enterprise?** smart back end. the design of the main function of the software is smart and does its job well. **What do you dislike about Zephyr Enterprise?** Really bad interface. Zephyr should make more of an effort to match the front end to the back end **What problems is Zephyr Enterprise solving and how is that benefiting you?** I'm using zephyr to help me during the product development process. I would recommend it to anyone who needs to improve their workflow. ### 31. Automation Testing **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 29, 2018 **What do you like best about Zephyr Enterprise?** We use this software for automation testing and have found that the user interface and overall quality of the products is very high. **What do you dislike about Zephyr Enterprise?** The pricing of the software seemed a bit high for what it offers. **Recommendations to others considering Zephyr Enterprise:** Shop diligently **What problems is Zephyr Enterprise solving and how is that benefiting you?** This offers teams to submit their automation tests on the same platform which unifies the employees and the results. ### 32. Zephyr a must for analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 27, 2018 **What do you like best about Zephyr Enterprise?** I enjoy the all the features regarding data analysis. It's a one stop analysis and quick returns. **What do you dislike about Zephyr Enterprise?** It's does not have enough users for the healthcare professions. **What problems is Zephyr Enterprise solving and how is that benefiting you?** I am able to do all my data research quickly and see my results in an easy to read and interpret fashion. ### 33. Buggy but adequate for starting with test management **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 25, 2016 **What do you like best about Zephyr Enterprise?** I like the ability to schedule and assign test cases. I also like the ability to make issues in Jira complete with the step-by-step process to recreate behaviour. **What do you dislike about Zephyr Enterprise?** Some of the organization is non-intuitive and buggy. I also think that it could be more user-friendly, perhaps with some pre-made templated test cases (titles giving hints on what to test and possible priorities) **Recommendations to others considering Zephyr Enterprise:** Start out with a sandbox environment for creating test cases. It's very frustrating to build detailed, elegant test cases to find that they are impractical and too rigid to assign to other testers. **What problems is Zephyr Enterprise solving and how is that benefiting you?** Zephyr helped a former company get started with testing our product in a standardized way. ## Zephyr Enterprise Discussions - [Zephyr scale integration with java IDE](https://www.g2.com/discussions/zephyr-scale-integration-with-java-ide) - 1 upvote - [View Zephyr Enterprise pricing details and edition comparison](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bcompany_segment%5D%5B%5D=179§ion=pricing&secure%5Bexpires_at%5D=2026-09-09+03%3A36%3A09+-0500&secure%5Bsession_id%5D=f54fe6fa-050c-4ec5-81a0-c270f6b1f98c&secure%5Btoken%5D=36d0802efe2d0e2478eb87a9f21c543548a66b82c27461f83083e54cc91d9033&format=llm_user) ## Zephyr Enterprise Features **Functionality** - Test Repository - Integration - Test Diversity **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management** - Reporting - Version Control - Scaling **Automation** - Organization - Reliability - Thoroughness **Additional Functionality** - Commenting/Notes - Approval Workflow - Drag & Drop - Task Management - Generative AI - Test Case Management - Quality Assurance - Risk Management - Access Controls/Permissions - Testing Scripts - Templates - Customizable Fields - Data Import/Export - Collaboration Tools - Audit Trail - Issue Tracking - Automated Testing - Traceability - Prioritization - Alerts/Notifications - Single Sign On - Milestone Tracking - Activity Dashboard - AI Copilot - Reporting/Analytics - Repository Management - Multiple Test Types - Requirements Management - Parameterized Testing - Test Run Tracking - Defect Tracking - Screen Capture **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance - Supports Parallel Execution **Additional Functionality** - Assessment Management - Reporting & Statistics - Security Testing - Parameterized Testing - Data Visualization - Data Import/Export - AI Copilot - API - Unicode Compliance - Monitoring - Performance Management - Real-Time Reporting - Issue Tracking - Performance Testing - Bug Tracking - Compliance Management - Move & Copy - Requirements Management - Hierarchical View - User Management - Software Testing Management - Model-Based Testing - Activity Dashboard - Issue Management - Quality Assurance - Version Control - Activity Tracking - Data Extraction - Static Analysis - Requirements-Based Testing - Real-Time Monitoring - Customizable Reports - A/B Testing - Alerts/Notifications - Action-Word Testing - Test Script Reviews - Data Storage Management - Workflow Management - Generative AI - Collaboration Tools - Drag & Drop ## Top Zephyr Enterprise Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,320 reviews) - [Qase](https://www.g2.com/products/qase/reviews) - 4.7/5.0 (309 reviews) - [OpenText Application Quality Management](https://www.g2.com/products/opentext-application-quality-management/reviews) - 4.0/5.0 (125 reviews)