--- title: Zephyr Enterprise Reviews meta\_title: 'Zephyr Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Zephyr Enterprise works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 80 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Zephyr Enterprise Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **automation features** of Zephyr Enterprise, enhancing test organization and execution tracking. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087957&qs=pros-and-cons#reviews) Users appreciate the **effective bug detection** features of Zephyr Enterprise, enhancing test organization and clarity. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087971&qs=pros-and-cons#reviews) Users value the **excellent customer support** provided by Zephyr Enterprise, ensuring assistance is readily available when needed. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087996&qs=pros-and-cons#reviews) Users appreciate the **test organization features** in Zephyr Enterprise, enabling effective categorization and progress tracking. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087992&qs=pros-and-cons#reviews) Users appreciate the **organizational features** of Zephyr Enterprise, simplifying test management and enhancing tracking capabilities. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=1149884&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to navigation difficulties and an unintuitive search process. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087974&qs=pros-and-cons#reviews) Users find the **poor UI** of Zephyr Enterprise frustrating, especially with navigation and slow interface performance. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088007&qs=pros-and-cons#reviews) Users often find the **slow loading** of Zephyr Enterprise frustrating, impacting their overall testing experience. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088001&qs=pros-and-cons#reviews) Users find the **slow performance** of Zephyr Enterprise frustrating, impacting navigation and overall user experience. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088015&qs=pros-and-cons#reviews) Users find the **slow web interface** of Zephyr Enterprise frustrating, negatively impacting their overall testing experience. [(1 mentions)](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087982&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zephyr Enterprise ##### 1. Automation Users appreciate the **automation features** of Zephyr Enterprise, enhancing test organization and execution tracking. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087957&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you like about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to k ##### 2. Bug Detection Users appreciate the **effective bug detection** features of Zephyr Enterprise, enhancing test organization and clarity. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087971&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you like about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to k ##### 3. Customer Support Users value the **excellent customer support** provided by Zephyr Enterprise, ensuring assistance is readily available when needed. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087996&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you like about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to k ##### 4. Organization Users appreciate the **test organization features** in Zephyr Enterprise, enabling effective categorization and progress tracking. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087992&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you like about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to k ##### 5. Test Cases Users appreciate the **organizational features** of Zephyr Enterprise, simplifying test management and enhancing tracking capabilities. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=1149884&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you like about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to k ### 5 Cons or Disadvantages of Zephyr Enterprise ##### 1. Learning Curve Users find the **learning curve steep** due to navigation difficulties and an unintuitive search process. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087974&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is n ##### 2. Poor UI Users find the **poor UI** of Zephyr Enterprise frustrating, especially with navigation and slow interface performance. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088007&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is n ##### 3. Slow Loading Users often find the **slow loading** of Zephyr Enterprise frustrating, impacting their overall testing experience. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088001&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is n ##### 4. Slow Performance Users find the **slow performance** of Zephyr Enterprise frustrating, impacting navigation and overall user experience. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2088015&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is n ##### 5. Slow Speed Users find the **slow web interface** of Zephyr Enterprise frustrating, negatively impacting their overall testing experience. [ See 1 mentions ](https://www.g2.com/products/zephyr-enterprise/reviews?filters%5Bsentiment_snippet%5D=2087982&qs=pros-and-cons#reviews) See Related User Reviews AY Aviv Y. Mid-Market (51-1000 emp.) 4.5/5 "Zephyr is useful for creating and keeping track of test executions" What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is n ## Top-Rated Alternatives [ ![BrowserStack](https://images.g2crowd.com/uploads/product/hd_favicon/3ca9b46ef0b185152cca0a47ab28a78f/browserstack-browserstack.svg "BrowserStack") BrowserStack 4.4/5(3,354) ](https://www.g2.com/products/browserstack/reviews) [ ![Qase](https://images.g2crowd.com/uploads/product/hd_favicon/de414def00aaa68f99e3a81a19a1ac14/qase.svg "Qase") Qase 4.7/5(309) ](https://www.g2.com/products/qase/reviews) [ ![OpenText Application Quality Management](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-application-quality-management.svg "OpenText Application Quality Management") OpenText Application Quality Management 4/5(133) ](https://www.g2.com/products/opentext-application-quality-management/reviews) [ View All Alternatives ](https://www.g2.com/products/zephyr-enterprise/competitors/alternatives) AY Aviv Y. Software Engineer Mid-Market (51-1000 emp.) 5/10/2025 "Zephyr is useful for creating and keeping track of test executions" 4.5/5 What do you like best about Zephyr Enterprise? Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to keep track of executed tests. 3. It allows to add screenshots to individual tests - useful when a bug appears and there's a need to show the bug in a screenshot. 4. It allows to share tests and have others execute them. 5. It allows to keep track of progress through graphs. 6. Tests can be divided into phases - adding to organization and tracking capability. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not intuitive to use. 3. The Zephyr web interface is slow. 4. Zephyr test cases doesn't support emojis. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? Problems that Zephyr Enterprise solved: 1. Allows a way to create and store test cases. 2. Allows to control which test cases to use (sort of like a whiteboard - to select the more relevant tests after "scribbling") 3. Allows to precisely divide the tests into folders and testing phases. 4. Allows for other members to edit my test cases and to execute them as part of team collaboration. 5. Allows to view testing progress in graphs - aiding work estimations and risk-based decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt E.") ME Matt E. Senior QA Engineer and Lead Enterprise (\> 1000 emp.) 6/26/2024 "Painful benefits" 3.5/5 What do you like best about Zephyr Enterprise? With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? It allows me to create test cyles that, when run, can create analytics so other people can see what I tested. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rahul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul S.") RS Rahul S. Sr. Test Engineer Small-Business (50 or fewer emp.) 3/28/2024 "Easy and time saving test management tool" 5/5 What do you like best about Zephyr Enterprise? Easy to use, time saving as well. As it allows to import the test cases through spreasheet. The query view provides the quick searching of test cases or other work item which make the task smooth. Test case execution also is very quick and provides an option to attach the snapshot for each step or whole test case as well along with the defect linking. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? The only feature which is irritating is while executing the test case, it does not allow a user to update the multiple test step status with less effor. It require to update the status each step one by one. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? Quick and easy test case creation, execution and defect linking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Julia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia T.") JT Julia T. Software QA Analyst I Mid-Market (51-1000 emp.) 4/4/2023 "Use for Test Cases and Test Suits creation and test execution" 5/5 What do you like best about Zephyr Enterprise? Easy and intuitive to create test cases with any language you like, I use Gherkin. Easy to wrap them up in test suites and run them. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? Hard to search my test cycle, the one I created, among the test cycles of others. The system is lagging in search. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? Creating and following a test plan, providing a template for creating test cases, and following steps. It makes me more productive while testing the software. It keeps all test cases in one place easy to run when I need to do it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 5/23/2019 "The best software testing tool" 5/5 What do you like best about Zephyr Enterprise? Zefyr helps as to integrate developement proccess together in Jira together with test using. It give a good overview about the healt of our software and where we need to focus testing in deleveries. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? We don't like that the bashbord load slowling sometimes Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? System testing and acceptance testing Review collected by and hosted on G2.com. Show More 4/1/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rob H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob H.") RH Rob H. T Small-Business (50 or fewer emp.) 10/2/2022 "Zephyr for Jira" 4.5/5 What do you like best about Zephyr Enterprise? Integration into Jira means no app switching and improves workflow. Can build up a library of test cases with version control and re-use them to each regression or smoke test cycle Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? Sometimes the lags waiting for test cases or cycles to load . Not being able to clone test Plans is frustrating as you can clone test case and test cycles Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? Replacing test cases written in Excel. Reuse of test cases means increased efficiency and collaboration between teams which means we are more productive and QA is not a bottleneck for regression or smoke testing Review collected by and hosted on G2.com. Show More 4/2/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marly A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marly A.") MA Marly A. Analista de QA Sênior Information Technology and Services Small-Business (50 or fewer emp.) 10/18/2022 "Meets expectations, but for those who use Jira" 4.5/5 What do you like best about Zephyr Enterprise? Organization. Makes everything easier and more practical. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? Be specific for Jira. There should be a version of the software for free use. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? Helped organize the structuring and execution of the tests. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Kıristin .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kıristin .") K Kıristin . QA Team Lead Small-Business (50 or fewer emp.) 5/13/2022 "Zephyr Test Managment Tool Review" 4.5/5 What do you like best about Zephyr Enterprise? Creating test cases step by step and adding test data with their own steps is very useful. Creating folder and under folder, you can create however you want a folder. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? We can not delete one test case without adding it to the archive. On Plans tab is not useable and we cannot use it. For Cycle we should add a Folder and after that, we can add test cases. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? We can create test case suits, writing test cases part by part under their modules. Adding test cases and Executing them and seeing their test results. We can clone the same test cases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Robert S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert S.") RS Robert S. Search Engine Optimization Analyst, Copywriter Small-Business (50 or fewer emp.) 11/2/2020 "Effective solution for growing orgs" 4.5/5 What do you like best about Zephyr Enterprise? Zephyr facilities growth for any team that relies on testing iterations in JIRA. The ability to track sprints and to keep each member of a team on point with deadlines, with file sharing and more are great. If you are note sure about using Zephyr, be sure to start off with a trial version and get a sense of how much it will help your dev team. There are a lot of resources online to help you find the best of the many features offered in Zephyr. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? Some of the more in-depth functions are not as intuitive as they could be, but the customer service team is very helpful. The price point for enterprise use is a bit daunting, but you get what you pay for, same as with any other software. Review collected by and hosted on G2.com. Recommendations to others considering Zephyr Enterprise: JIRA functionality here is amazing. Use for small teams is best, though it scales as needed. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? We expedited our testing process with Zephyr. There are a lot of ways to get through testing, especially if your organization uses JIRA. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FD Federico D. Enterprise (\> 1000 emp.) 11/30/2020 "It has been of great help to me when testing my applications in a more objective and precise way" 4/5 What do you like best about Zephyr Enterprise? The fact that its interface has a fairly simple and straightforward design is excellent for us to use without any problems, the fact that it is not necessary to be an expert programming to use it is also quite practical when making your use, in short, it has been of great help to us for everything that the software quality testing process entails, in the sense that it is of great help when verifying and corroborating that the entire system works perfectly and without any type of inconvenience, and that in response to all the requirements requested by the client, the fact that it measures in a fairly objective and precise way the effectiveness of each of these aspects makes me have great reliability in the results obtained, the panel Statistics is of great help when having a general view about the reality of the project and if it is necessary to make any modifications to any system module. Review collected by and hosted on G2.com. What do you dislike about Zephyr Enterprise? There are many errors that can affect the performance and performance of the application, however it is enough that the reports to the customer service team and they quickly solve it, however I still believe that they should work better to prevent one from noticing of that type of failure. Review collected by and hosted on G2.com. What problems is Zephyr Enterprise solving and how is that benefiting you? It has been of great help to me when testing my applications in a more objective and precise way before making the final delivery to my clients, in such a way that I can verify that indeed all the software developed complies perfectly with all the requirements demanded by the client and that it helps them to perform their functions without any problem. Review collected by and hosted on G2.com. 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