--- title: Zephyr Enterprise Reviews meta_title: 'Zephyr Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how Zephyr Enterprise works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 80 scale: '5' date_modified: '2026-09-22' parent_category: name: Development url: https://www.g2.com/categories/development ---

Zephyr Enterprise Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of Zephyr Enterprise, enhancing test organization and tracking capabilities effectively. (1 mentions)
Users appreciate the effective bug detection through features like screenshots and organized test tracking in Zephyr Enterprise. (1 mentions)
Users praise the excellent customer support from Zephyr Enterprise, enhancing their testing organization and tracking capabilities. (1 mentions)
Users appreciate the organizational capabilities of Zephyr Enterprise, making test categorization and tracking seamless and efficient. (1 mentions)
Users appreciate the organization and tracking capabilities of Zephyr Enterprise, enhancing test management efficiency. (1 mentions)
Users find the learning curve steep, as navigating test cases and using ZQL can be unintuitive. (1 mentions)
Users find the poor UI of Zephyr Enterprise challenging, citing navigation difficulties and slow performance. (1 mentions)
Users find the slow loading of the Zephyr Enterprise web interface frustrating, hindering their testing experience. (1 mentions)
Users experience slow performance with the Zephyr Enterprise web interface, impacting navigation and efficiency in managing test cases. (1 mentions)
Users find the slow speed of the Zephyr web interface frustrating, hindering efficient navigation and usability. (1 mentions)

5 Pros or Advantages of Zephyr Enterprise

1. Automation
Users appreciate the automation features of Zephyr Enterprise, enhancing test organization and tracking capabilities effectively.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you like about Zephyr Enterprise?

Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to kee

2. Bug Detection
Users appreciate the effective bug detection through features like screenshots and organized test tracking in Zephyr Enterprise.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you like about Zephyr Enterprise?

Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to kee

3. Customer Support
Users praise the excellent customer support from Zephyr Enterprise, enhancing their testing organization and tracking capabilities.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you like about Zephyr Enterprise?

Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to kee

4. Organization
Users appreciate the organizational capabilities of Zephyr Enterprise, making test categorization and tracking seamless and efficient.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you like about Zephyr Enterprise?

Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to kee

5. Test Cases
Users appreciate the organization and tracking capabilities of Zephyr Enterprise, enhancing test management efficiency.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you like about Zephyr Enterprise?

Things that I like best about Zephyr Enterprise: 1. It allows to categorize tests into directories, helping with organizing tests. 2. It allows to kee

5 Cons or Disadvantages of Zephyr Enterprise

1. Learning Curve
Users find the learning curve steep, as navigating test cases and using ZQL can be unintuitive.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you dislike about Zephyr Enterprise?

What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not

2. Poor UI
Users find the poor UI of Zephyr Enterprise challenging, citing navigation difficulties and slow performance.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you dislike about Zephyr Enterprise?

What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not

3. Slow Loading
Users find the slow loading of the Zephyr Enterprise web interface frustrating, hindering their testing experience.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you dislike about Zephyr Enterprise?

What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not

4. Slow Performance
Users experience slow performance with the Zephyr Enterprise web interface, impacting navigation and efficiency in managing test cases.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you dislike about Zephyr Enterprise?

What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not

5. Slow Speed
Users find the slow speed of the Zephyr web interface frustrating, hindering efficient navigation and usability.
See 1 mentions

See Related User Reviews

AY

Aviv Y.

Mid-Market (51-1000 emp.)

4.5/5

"Zephyr is useful for creating and keeping track of test executions"

What do you dislike about Zephyr Enterprise?

What I dislike about Zephyr Enterprise: 1. It's not intuitive to navigate through test cases. 2. Using the ZQL for searching through test cases is not

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Zephyr"
4.5/5
What do you like best about Zephyr Enterprise?

It's a good tool for testing and used with JIRA as a plugin. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes it takes a longer period to respond. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Zephyr is an effective tool for software issue tracking and test suite management."
4.5/5
What do you like best about Zephyr Enterprise?

I like the test suite management feature best about Zephyr. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

It does not allow for easy integration with automation tests. Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Review"
4.5/5
What do you like best about Zephyr Enterprise?

Great tool helped us through our reporting visibility and test case management Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

None Implemented quickly within company Review collected by and hosted on G2.com.

Miguel G.
MG
Miguel G.
Project Manager
Telecommunications
Mid-Market (51-1000 emp.)
"Use Zephyr for test cases in an Engineering"
5/5
What do you like best about Zephyr Enterprise?

Ability to relate test cases to Jira tickets (especially requirements and bugs). Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes, test cases can flood projects and it's difficult to separate software tickets from test tickets. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"QA engineer (11 years of experience)"
4/5
What do you like best about Zephyr Enterprise?

Test cases and folders structure

Ability to link test cases and defects Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Lack of prioritization

Issues with the speed (cloud version) Review collected by and hosted on G2.com.

Liz H.
LH
Liz H.
Test Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Basic and efficient test management tool"
3.5/5
What do you like best about Zephyr Enterprise?

-Very easy to implement

-Provides good reporting Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

-Bulk editing of test scripts isn't always the easiest

-Can clutter Jira without sufficient configuration knowledge of Jira Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great for Test Case management!"
4.5/5
What do you like best about Zephyr Enterprise?

Great way to organize test cases and provide reuse. Teams currently use a lot of spreadsheets, and spend a lot of time rewriting common test cases. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Missing BDD (saw a demo that says an integration is coming) Review collected by and hosted on G2.com.

Verified User in Online Media
EO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Tools to manage your QA pipeline"
4.5/5
What do you like best about Zephyr Enterprise?

Create a pipeline and reuse it every time, no need to reinvent your pipeline every time you run it Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

the user interface is a bit confusing where to find what Review collected by and hosted on G2.com.

Oscar B.
OB
Oscar B.
Senior Release Engineer
Enterprise (> 1000 emp.)
"Very good for metrics results inside Jira Project"
5/5
What do you like best about Zephyr Enterprise?

I like it cause whenever you want to watch the metrics from your project you can see always the information reliable and all about your test execution. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes it is a little bit slow or bit of confusion when trying to find a custom field Review collected by and hosted on G2.com.

SK
Scott K.
Mid-Market (51-1000 emp.)
"It works, plenty of room for improvement"
3.5/5
What do you like best about Zephyr Enterprise?

Integrates well with JIRA, and it adds developer functionality in a way that doesn't require reinventing the wheel. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

The API (ZAPI) is a separate product (two things to pay for, two things to maintain) and it doesn't work over https yet. The permissions are kind of hard to work with. Review collected by and hosted on G2.com.
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