--- title: Zephyr Enterprise Reviews meta_title: 'Zephyr Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how Zephyr Enterprise works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 80 scale: '5' date_modified: '2026-09-22' parent_category: name: Development url: https://www.g2.com/categories/development ---

Zephyr Enterprise Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of Zephyr Enterprise, enhancing test organization and tracking capabilities effectively. (1 mentions)
Users appreciate the effective bug detection through features like screenshots and organized test tracking in Zephyr Enterprise. (1 mentions)
Users praise the excellent customer support from Zephyr Enterprise, enhancing their testing organization and tracking capabilities. (1 mentions)
Users appreciate the organizational capabilities of Zephyr Enterprise, making test categorization and tracking seamless and efficient. (1 mentions)
Users appreciate the organization and tracking capabilities of Zephyr Enterprise, enhancing test management efficiency. (1 mentions)
Users find the learning curve steep, as navigating test cases and using ZQL can be unintuitive. (1 mentions)
Users find the poor UI of Zephyr Enterprise challenging, citing navigation difficulties and slow performance. (1 mentions)
Users find the slow loading of the Zephyr Enterprise web interface frustrating, hindering their testing experience. (1 mentions)
Users experience slow performance with the Zephyr Enterprise web interface, impacting navigation and efficiency in managing test cases. (1 mentions)
Users find the slow speed of the Zephyr web interface frustrating, hindering efficient navigation and usability. (1 mentions)

5 Pros or Advantages of Zephyr Enterprise

5 Cons or Disadvantages of Zephyr Enterprise

AZ
Andreas Z.
Test & Quality Manager
Small-Business (50 or fewer emp.)
"Linking test and issue management."
4/5
What do you like best about Zephyr Enterprise?

Great integration into Jira: One common tool for issue management and test management. Provides good overview about current test activities and status of tests. In case of defects issue test executions can be directly linked to issues. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

- It would be very helpful, if order of tests could be fixed within a cycle and this order should be part of cycle clone operations. This would help to group and optimise test executions. - Sometimes Cycle -> Folder -> Testcase is not sufficient. It would be very helpful if Folders itself could contain Folders to structure test cycles in a better way. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Has helped our QA department vastly!!"
4.5/5
What do you like best about Zephyr Enterprise?

Zephyr has made our QA process more visible, streamlined and increased collaboration among teams across regions. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

1-The billing - We have just two employees, our QA team, using Zephyr. We get billed for every other employee added to our JIRA project.

2-That we can't easily choose which JIRA projects it should and shouldn't appear on. Review collected by and hosted on G2.com.

Aaron L.
AL
Aaron L.
Lead Developer
E-Learning
Small-Business (50 or fewer emp.)
"Awesome Testing Tool"
4/5
What do you like best about Zephyr Enterprise?

It integrates right into Atlassian's JIRA Cloud! Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes it can take a while for the test executions to load Review collected by and hosted on G2.com.

FS
Forrest S.
Director of Product Management
Small-Business (50 or fewer emp.)
"Great concepts for Jira testing, but slow to evolve"
4/5
What do you like best about Zephyr Enterprise?

Zephyr makes it easy for our highly-manual was system to be bunches into suites a tests and executed repeatedly release after release, replacing and evolving the individual tests along the way. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Zephyr Forrest ship Berry rapids features improvements, has no test execution history that can be attached to bugs, and generally has a "good enough" but not great ui inside Jira. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Zephyr - Best tool for Test Management"
3.5/5
What do you like best about Zephyr Enterprise?

It is best test tool used as a Add-on in Jira to Stream line test case management. The great feature is its interactive test case creation and execution. It can be used to perform manual test or to execute automated tests. Overall it is awesome. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

It doesn't do automated testing in Jira. Review collected by and hosted on G2.com.

PA
Prachi A.
Lead software engineer in Test
Mid-Market (51-1000 emp.)
"Manange and lead Test automation and all other QA activities for Simility-Paypal Service"
4.5/5
What do you like best about Zephyr Enterprise?

Its very easy to intergrate test respository using Zephyr with defect tracking system like JIRA Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

There can be more features added to zephyr to help test management along with its integratioin with jIRA and other tools. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Useful in day-to-day testing"
4.5/5
What do you like best about Zephyr Enterprise?

I really like how easy it is to perform and complete tests. The user experience is pretty seamless to go through without having to give much training. The tool allows us to feel confident that testing will go smoothly. It is really easy to track. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

I dislike how hard it is to import multiple tests. The importer into Jira is inconsistent and not user friendly. I never feel confident that it will import the first time I try it. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Zephyr is professional help to manage your testing"
4.5/5
What do you like best about Zephyr Enterprise?

I like how Zephyr evolves. Using it for a bit more than one year and there were several updates with real improvements. Clean and usable user interface. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

My team is using it in JIRA as a plugin. Organising tests to tests sets could be better, more intuitive. Performance sometimes feels slow. Review collected by and hosted on G2.com.

Gary S.
GS
Gary S.
Development Operations & Atlassian Support Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Testing Software that integrates with Jira"
5/5
What do you like best about Zephyr Enterprise?

I am a huge fan of the seamless integration into Jira Projects that Zephyr offers. The ease of use of Zephyr when creating test cases within Jira projects and re-using test cases to run duplicate QA tasks make it a valuable tool for my daily work. We use Zephyr to QA servers that are created to make sure they are all configured correctly before we hand them off to the developers who will be using them in their production environment. It is important that the test steps can easily be duplicated and re-used because I often find myself performing the same set of test steps over and over again. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

We have to maintain the test cases in 2 views, in the active sprint (i.e. the normal Jira workflow to mark the test cases as done) and in the Zephyr tests module to mark the test cases status. Other than that I highly enjoy everything about the software. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The Jira integration is not the best"
2/5
What do you like best about Zephyr Enterprise?

The stats and graphs, they are quite handy Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

The Jira integration is not intuitive. I think it will be better if it integrated with the tickets instead of creating a new type Review collected by and hosted on G2.com.