--- title: ZEGOCLOUD Reviews meta\_title: 'ZEGOCLOUD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how ZEGOCLOUD works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 59 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # ZEGOCLOUD Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ZEGOCLOUD but has limited features. Are you part of the ZEGOCLOUD team? [Upgrade your plan](https://my.g2.com/zegocloud-zegocloud/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links. So we started to explore how to share our passion for and expertise in audio and video solutions with more businesses and developers as a partner in their journey of success. That’s why we founded ZEGOCLOUD in 2015. With Real-Time Communication (RTC) empowered by AI, ZEGOCLOUD now seeks to turn the vision for Real-Time Interaction (RTI) into a reality. We lay the groundwork for businesses and developers to build RTI into their apps across mobile internet and the metaverse. Flexible, customizable, low code. * * * Seller [ZEGOCLOUD](https://www.g2.com/sellers/zegocloud) Discussions [ZEGOCLOUD Community](https://www.g2.com/products/zegocloud-zegocloud/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Tanya Quan (Global Integrated Marketing Experience for 12+ Years) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/zegocloud-zegocloud/pricing) ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Vonage Communications APIs](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ ![Vimeo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vimeo") Vimeo 4.3/5(722) ](https://www.g2.com/products/vimeo/reviews) [ View All Alternatives ](https://www.g2.com/products/zegocloud-zegocloud/competitors/alternatives) ## User Insights Average based on 59 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Carlos C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos C.") CC Carlos C. desarrollador Small-Business (50 or fewer emp.) 3/22/2025 "Excellent platform to integrate into Android or iOS applications or on the web" 5/5 What do you like best about ZEGOCLOUD? I have been trying to develop an application, the prices are good compared to other platforms. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? The integration has been a bit difficult for me, there are some packages that are not updated with respect to Flutter. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? The interaction between patient and doctor Zego provides me with the link to improve the service I offer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RR RAVI R. Head Of Product Small-Business (50 or fewer emp.) 10/20/2023 "Awesome, Easy, Faster, One stop solution for streaming service :)" 5/5 What do you like best about ZEGOCLOUD? 1. Zego Support Team is awesome. They always available to help us, we just need to messgae them with the problem and they will get you the solution. I want to say special thanks to Tiffany ( Product Manager) and Nadeem ( SPOC ). 2. Single platform fullfill all our requirment from video, audio, gifts, moderation. It makes our tech work simple. We never face any technical blocker to integrate new features. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? As such there is nothing to dislike so far Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? We are using Zegocloud's video liver streaming service for our app WOO TV. Zegocloud platform fullfill all our streaming related requirment. Maybe is video, audio, co-host, PK, virtual gifts extra.Audio Chat 1:1 and audio chat rooms Review collected by and hosted on G2.com. Show More 11/10/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 2/20/2025 "Good but process could be made easier" 3.5/5 What do you like best about ZEGOCLOUD? Their Api works just like zoom but with not time limit to adhere to. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? I couldnt integrate it to wordpress which made my process longer. That is why the rating if 7 Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? It is really good and the support is also good . I run a website with online courses and everyday meeting and zegocloud fulfills my needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 10/15/2024 "Video Platform as a Service (VPaaS)" 5/5 What do you like best about ZEGOCLOUD? One of the best Video Platform as a Service (VPaaS) and customer support. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? We are also satisfy with their voice call and In-App Chat srvices. At the moment, we have not experinece any downside. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? As a B2B platform, our users are using both voice and video calls as well as other services provided by ZEGOCLOUD and we are really satified! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic IB ilias B. PDG Small-Business (50 or fewer emp.) 11/5/2024 "An impeccable service" 4/5 What do you like best about ZEGOCLOUD? The ease for configurations and pricing. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? Recharge your wallet. I prefer a payment every month based on usage. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? It allows our users to communicate with each other. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 9/12/2023 "Great Value" 4.5/5 What do you like best about ZEGOCLOUD? I enjoy the quality of the product and the fact that it is up to date with industry standards, and for a reasonable cost. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? Advanced technical support was not always available during the times that we needed it, due to timezone variances. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? ZegoCloud provides a video SDK option for pur mobile app platform. Review collected by and hosted on G2.com. Show More 7/15/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Namita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namita T.") NT Namita T. Mid-Market (51-1000 emp.) 10/27/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Best and wonderul" 5/5 What do you like best about ZEGOCLOUD? I have suggessted zegocloud to my client for one of the feature and I think I was right using Zegocloud because they have good capabilities and clear video and audio, time to time sending email will using to remember if the subscription is ended or not. In future I will suggsst my client to use this for video and audios. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? I think ther is nothing negative about using zegoclod, it is very smooth. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? I was looking for live features for my client and I got to know that this is an amazing way to take subscription and use it hassle free. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MU Manas U. Small-Business (50 or fewer emp.) 6/28/2023 "ZegoCloud Platform has been a remarkable VPaaS solution for our organization's video needs." 4.5/5 What do you like best about ZEGOCLOUD? Having utilized the ZegoCloud Platform for our Video Platform as a Service (VPaaS) requirements, I can confidently say that it has been an exceptional choice. ZegoCloud has undoubtedly proven itself as a leading provider of VPaaS solutions, impressing me with its powerful features, reliability, and overall performance. First and foremost, ZegoCloud's Video Platform as a Service offers a comprehensive suite of tools and functionalities that seamlessly integrate video capabilities into our applications and services. The platform's robust API and well-documented resources have made the integration process smooth and hassle-free. Whether it's live streaming, video recording, or video playback, ZegoCloud has provided us with all the necessary tools to deliver engaging and interactive video experiences to our users. One of the standout aspects of ZegoCloud Platform is its scalability. Regardless of the volume of video content we handle, the platform effortlessly manages the load, ensuring a consistently high-quality experience for our users. The ability to scale our video infrastructure on-demand has been a game-changer, allowing us to accommodate traffic surges without compromising performance. Moreover, ZegoCloud Platform delivers exceptional reliability and stability. Throughout our usage, we have experienced minimal downtime and zero service disruptions. The platform's robust infrastructure, global data centers, and intelligent load balancing mechanisms guarantee the availability and accessibility of our video services at all times. This level of reliability is crucial for our business, as it ensures uninterrupted video delivery and enhances the overall user experience. Furthermore, ZegoCloud's analytics and reporting capabilities have provided us with valuable insights into our video content and user engagement. The platform offers comprehensive analytics dashboards that allow us to track key metrics such as viewer engagement, play rates, and geographic distribution. These insights have enabled us to optimize our video content strategy and make data-driven decisions, ultimately enhancing user satisfaction and maximizing the reach of our videos. ZegoCloud's customer support deserves special praise. The team has been highly responsive, promptly addressing our queries and concerns. Their knowledgeable and friendly support staff have gone above and beyond to assist us in leveraging the full potential of the platform, ensuring a smooth and enjoyable experience. While ZegoCloud Platform offers numerous strengths, there is room for improvement. For instance, the payment gateway can be slightly cumbersome at times, requiring some streamlining to enhance the user experience. However, this minor inconvenience does not significantly impact the platform's overall performance. In conclusion, ZegoCloud Platform has been a remarkable VPaaS solution for our organization's video needs. Its impressive features, scalability, reliability, insightful analytics, and excellent customer support have exceeded our expectations. Although there are minor areas for improvement, ZegoCloud Platform has earned a solid 9/10 rating due to its ability to deliver powerful and reliable VPaaS solutions. I highly recommend ZegoCloud Platform to any organization seeking an outstanding video integration experience. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? ZegoCloud Platform has a minor drawback with its payment gateway, it remains an outstanding VPaaS solution. The platform's remarkable features, scalability, reliability, insightful analytics, excellent customer support, and robust security measures far outweigh this minor inconvenience. I highly recommend ZegoCloud Platform to organizations seeking a powerful VPaaS solution that empowers exceptional video experiences. With some room for improvement, ZegoCloud Platform still earns a solid 9/10 rating for its overall excellence in delivering top-tier VPaaS solutions. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? ZegoCloud Platform has been instrumental in solving several key challenges for our healthcare startup, particularly in the areas of in-app chat, video calls, and voice calls. The platform's solutions have greatly benefited us by addressing the following problems: 1. Seamless Integration: ZegoCloud Platform offers a seamless integration process, allowing us to effortlessly incorporate in-app chat, video calls, and voice calls into our healthcare application. This streamlined integration has saved us valuable development time and resources, enabling us to focus on delivering a superior user experience. 2. Reliable Communication: ZegoCloud ensures reliable and secure communication channels for our healthcare services. The platform's robust infrastructure and intelligent routing mechanisms guarantee stable and uninterrupted in-app chat, video calls, and voice calls. This reliability is crucial for our healthcare startup, as it ensures seamless communication between healthcare professionals and patients, fostering trust and efficient care delivery. 3. Enhanced User Experience: By leveraging ZegoCloud's services, we have significantly enhanced our users' experience within our healthcare application. The in-app chat feature allows patients and healthcare providers to communicate conveniently, share vital information, and address concerns in real-time. Video calls and voice calls enable remote consultations, reducing the need for physical visits and enabling timely access to healthcare services, especially for patients in remote areas. 4. Improved Accessibility: ZegoCloud's solutions have also improved accessibility for our healthcare startup. Patients can easily connect with healthcare professionals through the in-app chat, video calls, and voice calls from the comfort of their homes, eliminating the need for extensive travel or long waiting times. This accessibility has made healthcare services more convenient and inclusive for all users, enhancing patient satisfaction and overall engagement. 5. Data Security and Compliance: ZegoCloud takes data security and compliance seriously, ensuring that sensitive patient information remains secure and adheres to industry regulations. The platform employs robust security measures, such as encryption and access controls, protecting patient privacy and maintaining compliance with relevant healthcare data protection standards. This commitment to data security has instilled trust in both our organization and our users. In summary, ZegoCloud Platform has successfully addressed critical challenges in our healthcare startup by providing seamless integration, reliable communication channels, an enhanced user experience, improved accessibility, and robust data security. These benefits have significantly contributed to the growth and success of our healthcare services, allowing us to deliver efficient and patient-centered care. ZegoCloud's solutions have become invaluable tools in our mission to transform healthcare delivery, and we are grateful for the positive impact they have had on our operations and user satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shanji Chen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shanji Chen M.") SM Shanji Chen M. Virtual Assistant - Customer Lead Mid-Market (51-1000 emp.) 8/11/2023 "A Game-Changer for Streamlining Business Operations" 5/5 What do you like best about ZEGOCLOUD? One of Zegocloud's most notable features is its user-friendly interface, which facilitates navigation and usability. The platform's extensive data security procedures create trust in users when dealing with sensitive data. The real-time collaboration capabilities provided by Zegocloud improve teamwork, whether distant or on-site. The platform's efficiency-enhancing capabilities streamline operations and increase overall productivity. A smooth experience is ensured by responsive and educated customer assistance. The integration features of Zegocloud with various technologies enable smooth workflows. The platform's customization options suit to a wide range of corporate requirements. Zegocloud's value frequently outweighs its cost, making it a cost-effective solution. Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? I don't dislike anything about Zegocloud. Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? Zegocloud has successfully fixed numerous crucial issues for our organization, resulting in major benefits: The inconvenience of disorganized information has been addressed by Zegocloud's unified data management solution, allowing for speedy access and informed decision-making. The platform's strong security features have allayed fears of data breaches, protected sensitive client information, and ensured regulatory compliance. Real-time collaboration tools have altered team dynamics, enabling seamless engagement and project cohesion regardless of where team members are located. Zegocloud has improved our workflows, increasing efficiency and freeing up critical time for more strategic efforts by automating repetitive tasks. Zegocloud's cloud-based accessibility was critical during distant work hours, ensuring uninterrupted productivity and facilitating effective remote collaboration. The rapid customer care provided by the platform has provided timely answers to concerns, minimizing disruptions and increasing overall user happiness. Zegocloud's integration capabilities have removed compatibility hurdles, resulting in a more harmonious technological environment and smoother operations. Customization options have enabled us to customize Zegocloud to our individual demands, ensuring that we optimize its functionality to meet our specific requirements. In conclusion, Zegocloud has solved problems with data management, security, collaboration, workflow efficiency, remote work, customer support, integration, and customization. These solutions have resulted in operational gains, improved data security, collaborative success, and an overall good influence on our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alejandro B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro B.") AB Alejandro B. Small-Business (50 or fewer emp.) 8/11/2023 ""ZEGOCLOUD - great tool for your real-time interaction needs"" 5/5 What do you like best about ZEGOCLOUD? ZEGOCLOUD understands the challenge of delivering real-time audio and video interactions in the best possible way. Being someone within the education sector, this tool helps me to achieve fluid communication and connection with students and teachers, even when geographically separated. I achieve an improvement in the effectiveness of virtual classrooms, enriching learning and creating meaningful connections Review collected by and hosted on G2.com. What do you dislike about ZEGOCLOUD? I like the platform too much and I don't find anything I dislike, due to its valuable solutions and benefits in communication, I consider that the cost of the platform is within the standards that every person or company can consider. But seeing the large number of benefits that this platform offers its users Review collected by and hosted on G2.com. What problems is ZEGOCLOUD solving and how is that benefiting you? ZEGOCLOUD provides excellent smoothness, video quality and maximizes data savings, as internet connection is challenging at times. Which does not happen with ZEGOCLOUD. Unlike other applications that do freeze during video calls or make communication difficult. With ZEGOCLOUD, we can stay connected for long periods of time regardless of data consumption, which achieves better communication and activities in the virtual classroom are more enjoyable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 13 months ### Average Discount 33% [ View More Pricing Information ](https://www.g2.com/products/zegocloud-zegocloud/pricing) ZEGOCLOUD Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_616aa0e74cea4a5df454c21eb547307f/agora-io-agora.png "Product Avatar Image") Agora 4.1/5(44) [ Compare Now ](https://www.g2.com/compare/agora-io-agora-vs-zegocloud-zegocloud) ##### ##### ZEGOCLOUD Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Community Support Professional Support API Features Live Chat Screen Sharing Subtitles and Closed Captions Security and Compliance Encryption Watermarking GDPR Compliance [ View More Features ](https://www.g2.com/products/zegocloud-zegocloud/features) ##### Categories on G2 [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas) ##### Explore More [Best databases for handling large data sets in tech](https://www.g2.com/discussions/what-are-the-best-databases-for-handling-large-data-sets-in-tech)[Which financial consulting firms provide dedicated account management and avoid leaving clients without ongoing support?](https://www.g2.com/discussions/which-financial-consulting-firms-provide-dedicated-account-management-and-avoid-leaving-clients-without-ongoing-support)[What's the best marketing analytics software that integrates with HubSpot, Salesforce and Google Analytics in one place?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-that-integrates-with-hubspot-salesforce-and-google-analytics-in-one-place) [What are the best application shielding platforms for mobile apps that need to protect APIs from unauthorized access and reverse engineering attacks?](https://www.g2.com/discussions/what-are-the-best-application-shielding-platforms-for-mobile-apps-that-need-to-protect-apis-from-unauthorized-access-and-reverse-engineering-attacks)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Pros and Cons Details](https://www.g2.com/products/zegocloud-zegocloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)