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ZEGOCLOUD Reviews & Product Details

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Pricing

Pricing provided by ZEGOCLOUD.

Basic

$3.99
Usage Based Per Year

User Insights

Average based on 59 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

ZEGOCLOUD Reviews (59)

Reviews

ZEGOCLOUD Reviews (59)

4.6
59 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Carlos C.
CC
Carlos C.
desarrollador
Small-Business (50 or fewer emp.)
"Excellent platform to integrate into Android or iOS applications or on the web"
5/5
What do you like best about ZEGOCLOUD?

I have been trying to develop an application, the prices are good compared to other platforms. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

The integration has been a bit difficult for me, there are some packages that are not updated with respect to Flutter. Review collected by and hosted on G2.com.

RR
RAVI R.
Head Of Product
Small-Business (50 or fewer emp.)
Originally submitted 10/20/2023
"Awesome, Easy, Faster, One stop solution for streaming service :)"
5/5
What do you like best about ZEGOCLOUD?

1. Zego Support Team is awesome. They are always available to help us; we just need to message them with the problem, and they will get you the solution. I want to say special thanks to Tiffany (Product Manager) and Nadeem (SPOC).

2. Single platform fulfills all our requirements from video, audio, gifts, moderation. It makes our tech work simple. We never face any technical blocker to integrate new features. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

As such there is nothing to dislike so far Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Good but process could be made easier"
3.5/5
What do you like best about ZEGOCLOUD?

Their Api works just like zoom but with not time limit to adhere to. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

I couldnt integrate it to wordpress which made my process longer. That is why the rating if 7 Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Video Platform as a Service (VPaaS)"
5/5
What do you like best about ZEGOCLOUD?

One of the best Video Platform as a Service (VPaaS) and customer support. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

We are also satisfy with their voice call and In-App Chat srvices. At the moment, we have not experinece any downside. Review collected by and hosted on G2.com.

IB
ilias B.
PDG
Small-Business (50 or fewer emp.)
"An impeccable service"
4/5
What do you like best about ZEGOCLOUD?

The ease for configurations and pricing. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

Recharge your wallet. I prefer a payment every month based on usage. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
Originally submitted 9/12/2023
"Great Value"
4.5/5
What do you like best about ZEGOCLOUD?

I enjoy the quality of the product and the fact that it is up to date with industry standards, and for a reasonable cost. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

Advanced technical support was not always available during the times that we needed it, due to timezone variances. Review collected by and hosted on G2.com.

Namita T.
NT
Namita T.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best and wonderul"
5/5
What do you like best about ZEGOCLOUD?

I have suggessted zegocloud to my client for one of the feature and I think I was right using Zegocloud because they have good capabilities and clear video and audio, time to time sending email will using to remember if the subscription is ended or not. In future I will suggsst my client to use this for video and audios. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

I think ther is nothing negative about using zegoclod, it is very smooth. Review collected by and hosted on G2.com.

MU
Manas U.
Small-Business (50 or fewer emp.)
"ZegoCloud Platform has been a remarkable VPaaS solution for our organization's video needs."
4.5/5
What do you like best about ZEGOCLOUD?

Having utilized the ZegoCloud Platform for our Video Platform as a Service (VPaaS) requirements, I can confidently say that it has been an exceptional choice. ZegoCloud has undoubtedly proven itself as a leading provider of VPaaS solutions, impressing me with its powerful features, reliability, and overall performance.

First and foremost, ZegoCloud's Video Platform as a Service offers a comprehensive suite of tools and functionalities that seamlessly integrate video capabilities into our applications and services. The platform's robust API and well-documented resources have made the integration process smooth and hassle-free. Whether it's live streaming, video recording, or video playback, ZegoCloud has provided us with all the necessary tools to deliver engaging and interactive video experiences to our users.

One of the standout aspects of ZegoCloud Platform is its scalability. Regardless of the volume of video content we handle, the platform effortlessly manages the load, ensuring a consistently high-quality experience for our users. The ability to scale our video infrastructure on-demand has been a game-changer, allowing us to accommodate traffic surges without compromising performance.

Moreover, ZegoCloud Platform delivers exceptional reliability and stability. Throughout our usage, we have experienced minimal downtime and zero service disruptions. The platform's robust infrastructure, global data centers, and intelligent load balancing mechanisms guarantee the availability and accessibility of our video services at all times. This level of reliability is crucial for our business, as it ensures uninterrupted video delivery and enhances the overall user experience.

Furthermore, ZegoCloud's analytics and reporting capabilities have provided us with valuable insights into our video content and user engagement. The platform offers comprehensive analytics dashboards that allow us to track key metrics such as viewer engagement, play rates, and geographic distribution. These insights have enabled us to optimize our video content strategy and make data-driven decisions, ultimately enhancing user satisfaction and maximizing the reach of our videos.

ZegoCloud's customer support deserves special praise. The team has been highly responsive, promptly addressing our queries and concerns. Their knowledgeable and friendly support staff have gone above and beyond to assist us in leveraging the full potential of the platform, ensuring a smooth and enjoyable experience.

While ZegoCloud Platform offers numerous strengths, there is room for improvement. For instance, the payment gateway can be slightly cumbersome at times, requiring some streamlining to enhance the user experience. However, this minor inconvenience does not significantly impact the platform's overall performance.

In conclusion, ZegoCloud Platform has been a remarkable VPaaS solution for our organization's video needs. Its impressive features, scalability, reliability, insightful analytics, and excellent customer support have exceeded our expectations. Although there are minor areas for improvement, ZegoCloud Platform has earned a solid 9/10 rating due to its ability to deliver powerful and reliable VPaaS solutions. I highly recommend ZegoCloud Platform to any organization seeking an outstanding video integration experience. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

ZegoCloud Platform has a minor drawback with its payment gateway, it remains an outstanding VPaaS solution. The platform's remarkable features, scalability, reliability, insightful analytics, excellent customer support, and robust security measures far outweigh this minor inconvenience. I highly recommend ZegoCloud Platform to organizations seeking a powerful VPaaS solution that empowers exceptional video experiences. With some room for improvement, ZegoCloud Platform still earns a solid 9/10 rating for its overall excellence in delivering top-tier VPaaS solutions. Review collected by and hosted on G2.com.

Shanji Chen M.
SM
Shanji Chen M.
Virtual Assistant - Customer Lead
Mid-Market (51-1000 emp.)
"A Game-Changer for Streamlining Business Operations"
5/5
What do you like best about ZEGOCLOUD?

One of Zegocloud's most notable features is its user-friendly interface, which facilitates navigation and usability. The platform's extensive data security procedures create trust in users when dealing with sensitive data. The real-time collaboration capabilities provided by Zegocloud improve teamwork, whether distant or on-site. The platform's efficiency-enhancing capabilities streamline operations and increase overall productivity. A smooth experience is ensured by responsive and educated customer assistance. The integration features of Zegocloud with various technologies enable smooth workflows. The platform's customization options suit to a wide range of corporate requirements. Zegocloud's value frequently outweighs its cost, making it a cost-effective solution. Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

I don't dislike anything about Zegocloud. Review collected by and hosted on G2.com.

Alejandro B.
AB
Alejandro B.
Small-Business (50 or fewer emp.)
"ZEGOCLOUD - great tool for your real-time interaction needs"
5/5
What do you like best about ZEGOCLOUD?

ZEGOCLOUD understands the challenge of delivering real-time audio and video interactions in the best possible way. Being someone within the education sector, this tool helps me to achieve fluid communication and connection with students and teachers, even when geographically separated. I achieve an improvement in the effectiveness of virtual classrooms, enriching learning and creating meaningful connections Review collected by and hosted on G2.com.

What do you dislike about ZEGOCLOUD?

I like the platform too much and I don't find anything I dislike, due to its valuable solutions and benefits in communication, I consider that the cost of the platform is within the standards that every person or company can consider. But seeing the large number of benefits that this platform offers its users Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by ZEGOCLOUD.

Basic

$3.99
Usage Based Per Year
ZEGOCLOUD Comparisons
ZEGOCLOUD Features
Documentation
Community Support
Professional Support
Live Chat
Screen Sharing
Subtitles and Closed Captions
Encryption
Watermarking
GDPR Compliance
Ease Of Integration
API Call Speed
Unified Communications