ZEGOCLOUD Features

Allows the streamer to create highlight clips of their streams that can then be hosted on the streaming platform or exported to another video hosting solution.

Provides an archive of previous streams that can then be accessed later by streamers themselves or audience members.

Collects analytics on audience count, audience demographics, and audience engagement.

Allows streamers to monetize their live stream through donations, ads, and paywalls.

Analyze and gain insights into data in real-time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Presenter can see and hear participants and vice versa

Provides clear, effective documentation for API integrations.

Provides public user forums for support questions and help.

Connects users with professional support teams to troubleshoot and finetune integrations.

Allows developers to add a live chat to their application.

Allows developers to allow app users to share their screens with one another.

Automatically subtitles and captions video on the platform or allows app users to add their own.

Allows developers to create their own custom video players.

Allows users to simultaneously live stream on multiple platforms.

Encrypts content on the platform.

Allows users to add watermarks to their videos.

Platform is compliant with GDPR guidelines.

Allows audience members to rewind the live stream.

Provides a live audience with a chat where they can interact with one another and with the streamer.

Allows the audience to pause then play the stream.

Add customized logos and colors to align with company branding

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Live stream is hosted on a dedicated cloud-based streaming platform. Audience members will have to visit the platform to access the stream.

Live stream is accessible on a social media website.

Allows a live stream to be played on multiple platforms or social media sites concurrently.

Live stream can be embedded on a webpage.

Allows users to view videos without downloading media files

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Stream directly to social media channels

Automatic reply functionality for incoming messages

Communicate using direct chat or messages within the system

Use AI to generate content in the form of text, images, videos, etc.

Record the audio of phone conversations for quality assurance purposes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Manage and track all internal and external communication conducted via calls, email, text, or chat

Active reporting of data and metrics

Send messages via SMS

Track interaction history by documenting conversations for contacts

Audio/Video Conferencing

Listen to live phone conversations for the purpose of training and assessing agent performance

Add customized logos and colors to align with company branding

Sends voice calls to a specific queue based on predetermined criteria

Manage, organize, and store contact information

Computer-based system that allows users to send and receive voice messages

Manage and support multiple languages

Presenter can see and hear participants and vice versa

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Ability to chat online in real time

Identify the number and contact information of a caller before answering the phone

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Active monitoring of systems, applications, or networks

Send promotional campaigns or transactional messages via text messages

Public or private sharing of digital files such as documents, audio/video, images, and more

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI-based platform which conducts a conversation via auditory or textual methods

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Record active support and chat sessions for auditing and training

Controls/tools to moderate the session

Tracks metrics that provide insight into how a user interacts with any interface or product

Supports various file formats

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Record and playback video calls

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Broadcast live video streams

Observe and track the demand, usage, progress or quality of a system, product, or user

Broadcast an event, performance, or video using a live feed from multiple cameras

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Communicate using direct chat or messages within the system

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Connect with meeting participants remotely over video

Schedule and manage the logistics of activities and other gatherings

Assemble applications and processes by dragging over and arranging pre-built components

Gauge satisfaction and receive information for improvement and success

Define levels of authorization for access to specific files or systems

Plan availability and assign specific time slots for tasks and resources

Allow the audience to interact or engage with the content

Manage and track all internal and external communication conducted via calls, email, text, or chat

Provides a channel for team members to share media files, communicate, and work together

Record the audio of phone conversations for quality assurance purposes

Receive data and information in real time

Allow users to live stream from your platform for a fee

Plan an event's time and location

Store and manage online video content

Split the screen or display multiple presenters

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Access software remotely via mobile devices

Use AI to generate content in the form of text, images, videos, etc.

Manage the process of planning and scheduling meetings, including agenda creation

Supports various video file formats

Works across multiple software systems or databases

Improves performance based on feedback and experience

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Empowers developers to intuitively integrate cloud communications functionality for their applications.

Grants high speed API calls for fast communications.

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Computer-telephony integration is the use of computers to manage telephone calls

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.