--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3071 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3071 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

AN
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Easy to use, intuitive, and effective donor management and fundraising"
5/5
What do you like best about Zeffy?

Zeffy has brought our fundraising into the 21st century with easy to use tools, effective messaging and donor management functions, and great campaign design tools. We had been using a legacy provider that charged high base fees and per transaction fees while requiring us to use an outdated and cumbersome interface. Obviously, Zeffy's fee free approach is beneficial for our small PTO but the modern interface and compatibility with phones and modern payment methods has made our fundraising easier and more effective. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It doesn't have all the features we would like (set number of monthly payments, unique discount codes merge-able into messages, etc). But it's nice to see we can add and upvote the functions we would like to see and track the development of new features on their pipeline. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for the detail here. Zeffy is an all inclusive fundraising platform with 0% platform fees, and moving a PTO off a legacy provider that charged base fees plus per transaction fees is one of the clearest wins we see.

On the features you are waiting on, that is genuinely helpful feedback, and you are right that it goes somewhere: our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap.

Two things worth exploring in the meantime. Tap to Pay turns a smartphone into a card reader for in person collection at school events, with no terminal and no extra hardware. The online store handles product listings with inventory tracking, discount codes and shipping options, which is a simple way to run spirit wear or yearbook sales through the same dashboard as your campaigns.

Glad Zeffy is working for you and your organization.

AW
Alcina W.
Small-Business (50 or fewer emp.)
"Volunteer-run nonprofit relies on low-cost options to run our business"
5/5
What do you like best about Zeffy?

I can't believe we found a way to manage our membership AND fundraising campaigns with ZERO out of pocket to our organization. Every dollar the donor sends goes directly into our bank account. The website is incredibly easy to use and I was able to set up a membership page within 10 minutes! The system has all the features we need to run our business at no cost to us! Thank you Zeffy! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I have not found any downsides to using Zeffy - the website is that good and their staff is very open to feature recommendations. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you, this is lovely to read. Zeffy is a one stop fundraising and donor management platform with zero platform fees, and the setup you describe, a membership page live in ten minutes that then renews members without anyone touching it, is exactly what a volunteer run organization should be able to expect.

Worth knowing that the automation goes a little further too: every renewal creates or updates the contact record, so your member list stays current without a separate spreadsheet, and you can filter for active members at any time.

Two things you may not have tried yet. Raffles sells ticket bundles online with multiple prize tiers, including 50/50, and collects the payments for you. Donor Mail sends personalized thank you letters and appeals as physical mail straight from your dashboard, with printing and mailing handled for you.

Nonprofits using Zeffy keep 100% of what they raise. Glad Zeffy is working for you and your organization.

Leah O.
LO
Leah O.
Board Member and Elder
Small-Business (50 or fewer emp.)
"First Solution that allows donations without fees"
5/5
What do you like best about Zeffy?

I like that we could customize the donation forms for our needs and that we can receive and make donation without required fees. This was game changing because a lot of donors moved to checks and cash to avoid fees, which decreased donations. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Even though paying a fee isn't required, I don't like that they default to put in a fee that donors don't always notice and accidently get charged for. Review collected by and hosted on G2.com.

AN
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"How LAMA utilized Zeffy in 2026"
5/5
What do you like best about Zeffy?

I a lot about Zeffy. First it is a free platform for associations and non-profits like ours to do business without cost. Next are the great templates to suit your needs. They are simple and easy to use to set up. I also really like that there is an expiration date field. I can set it and forget it, AND not be the blame for letting in one more or locking anyone out - the site does it and that's all to it. It takes the burden from me to even remember to do it. I was able to make adjustments and even add additional questions on the fly. This is a powerful tool and it was very helpful for our early and regular registration to our annual banquet. We also used it as a raffle tool as well. Everything went smoothly. I will definitely be using Zeffy again. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only thing I can think of would be for Zeffy to have a randomizer. I needed to select the winner for the raffle I created in Zeffy, but had to go elsewhere for that. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for writing this up so clearly. Zeffy is a fee free fundraising and donor management platform, and the pattern you describe, templates you can set and forget with an expiration date doing the gatekeeping for you, is exactly what it should feel like for a volunteer led association.

On drawing the raffle winner, you are right that Zeffy does not pick it for you today. That is genuinely helpful feedback: our product team ships improvements weekly and all feedback we collect goes directly into building the roadmap. What Zeffy does handle is the selling side, with multiple ticket bundles, prize tiers and 50/50 support, plus offline entries added by an admin.

Two other things worth a look. Auctions run real time bidding with outbid email notifications and no bidder account required. Memberships handles tiers, automatic renewal, membership cards and member discounts on your events.

Glad Zeffy is working for you and your organization.

LV
Lou V.
Small-Business (50 or fewer emp.)
"Zeffy Support"
4/5
What do you like best about Zeffy?

We just began to use Zeffy specifically for a Retreat Event we are organizing. Initially, the zero-fee model attracted my attention to consider using Zeffy. When I recently created my first "Ticket" campaign & had questions, the responsiveness of Support to my inquiries was much appreciated, including my follow-up questions. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Ease & Visibility to an Administrator to identify & summarize the "Optional contribution to Zeffy". Although from my understanding from Support, the workaround for this information is via the Manually resend a receipt to yourself. If this isn't already documented in the Help Center, it might be beneficial for other organizations to be aware of. In addition, I think Zeffy should reconsider including the "Optional contribution to Zeffy", as an optional field to include within the Export 'Transaction details' as "Zeffy Donation" for further transparency to an organization Administrator if desired. As this would make it a lot easier & efficient for us Administrators that wish to include this in our overall monitoring of our organizations usage. Review collected by and hosted on G2.com.

Jennifer L.
JL
Jennifer L.
Founder/Executive Director
Small-Business (50 or fewer emp.)
"Reliable Service for Non-profits"
5/5
What do you like best about Zeffy?

I like how straightforward and easy the site is to use. They campaigns are easy to create and share. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It would be great if Zeffy was an all-in-one site for non-profit needs. I know that's a lot of stuff to put on one company. It seems my biggest struggle overall is finding more streamlined processes where I don't have to go to a different place for different tasks. I do appreciate that Zeffy is working on improving their offerings and that so far there is no cost to our organization to use Zeffy. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, and the straightforwardness you mention is a deliberate choice rather than a small feature set by accident.

On being a single place for everything, you are right that it does not cover every nonprofit need. It handles donations, events, ticketing, memberships, peer to peer, auctions, raffles, an online store, donor management and email in one account, which covers more than most, but things like document signatures and invoicing still sit elsewhere. Telling us which task trips you out to another tool most often genuinely shapes the roadmap.

Two things worth exploring. Zeffy's newsletters and emailing tools may replace a separate email platform. Zeffy's donor management and CRM also holds giving history, notes and tags on every contact.

Glad Zeffy is working for you and your organization.

HanbyPTA Treasurer .
H
HanbyPTA Treasurer .
Small-Business (50 or fewer emp.)
"A Game Changer for Our PTA"
5/5
What do you like best about Zeffy?

What we like best is that Zeffy allows our PTA to accept online payments without losing a percentage of the money to transaction or platform fees. Every dollar we collect can directly support our students, teachers, and school community. It is also easy to create customized payment forms, generate QR codes, collect information from families, and add collaborators who need payment notifications. Zeffy has significantly reduced the amount of cash and checks we handle while making our processes more organized and convenient for families. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The optional contribution to Zeffy during checkout can sometimes confuse families because they may think the additional amount is required or that it is going to our PTA. We usually need to provide instructions explaining that the contribution is optional and can be changed or removed. We understand why Zeffy uses this model, especially since it allows nonprofits to use the platform for free! Review collected by and hosted on G2.com.

AN
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Wow. It Works!"
5/5
What do you like best about Zeffy?

The No-Fee ability to process credit payments. It saves us thousands per year. I love being able to take credit cards via my phone using the app. But what I really love is how Zeffy keeps innovating. From free mass e-mailings to ticker and concession sales addons, they keep making our jobs easier, so we can focus on Students, rather than financial transactions. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

No downsides so far. The interface just keeps getting better and better. Review collected by and hosted on G2.com.

Molly A.
MA
Molly A.
Small-Business (50 or fewer emp.)
"Easy and Effective for Non-Profits"
4.5/5
What do you like best about Zeffy?

Zeffy has been great for our non-profit organization to use to raise funds. It is free for us to use due to our non-profit status. We can take payments using a direct link, a QR code, and it accepts all forms of payment even Apple and digital wallet. We use this as platform as well to manage our events using the check in feature and sign ups for timeslots for scheduled events. We are excited to use new features like the silent auction too! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Sometimes users are upset when they get charged the automatic service fee that Zeffy implements if they pay or donate from afar and are not aware. Review collected by and hosted on G2.com.

Robert B.
RB
Robert B.
Small-Business (50 or fewer emp.)
"Fantastic company supporting non-profits"
5/5
What do you like best about Zeffy?

Zeffy provides multiple platforms for us to use their service. Each of them are easy and very intuitive. The also save us a considerable amount of money each year. When they say they are free to use, that is not a come on that changes down the road. Their service is free for non-profits and every dollar we save in credit card fees helps our organization. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

My only complaint about Zeffy is not being able to see how much the people that support our organization have also supported Zeffy through our transactions. Since it is free to us, I would like to see on our dashboard how much they have made from our supporters for no other reason but to make sure they have earned what I feel is enough to justify them supporting our non-profit. Review collected by and hosted on G2.com.