--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3061 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3061 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

Mark O.
MO
Mark O.
Executive Director
Small-Business (50 or fewer emp.)
"A Winning Tool for Non-profits"
5/5
What do you like best about Zeffy?

Zeffy offers an all-in-one solution for some of non-profits most pressing needs: online donations, event registration, email communication, membership plans, auctions, raffles, peer-to-peer and online fundraising. And the amazing part: it's free to use! Set up is easy, you can add multiple users, and if you ever get stuck on something, the tutorials and the chat support are exceptional. Highly recommend to any and all non-profits. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

In order to make the app free for non-profits, Zeffy asks for an optional donation to cover their costs. Their suggested donation percentages are quite high so it can be quite a shock for customers. Review collected by and hosted on G2.com.

Stefanie P.
SP
Stefanie P.
Small-Business (50 or fewer emp.)
"I recommend Zeffy to all nonprofit arts organizations!"
5/5
What do you like best about Zeffy?

Since joining Zeffy, we have saved so much money in processing fees which creates a much more sustainable model for our organization. I appreciate that it is constantly evolving and recently started implementing CRM capabilities into its offerings. Franc even set up a call with us to go over the features and answer our questions. After using a number of different programs for ticketing, newsletter, and donor database data it is great to have it all integrated into one platform. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Prior to these recent updates there were some elements that were fairly limiting, but now many of those issues have been mitigated. The one thing I have noticed recently is with ticketing for a multi-day event being a little complex to set up, especially if we have different tiers and discounts. We usually find a way to work around it, but I'd be open to discussing a cleaner way to use that feature. Review collected by and hosted on G2.com.

Pat G.
PG
Pat G.
Small-Business (50 or fewer emp.)
"A non-profit start-up's best friend"
5/5
What do you like best about Zeffy?

As a small nonprofit startup, Zeffy has been a big part of our launch. We've utilized the system to help us grow our organization outside of the standard within our industry. The ability to tell our supporters that we're able to take debit card or credit card right there by tapping our phones has made us far easier for folks to work with and become a preferred partner. The available reporting on the phone makes it that much easier as the president of the organization to be able to track where our dollars are coming from, where they're going, and also monitor our participants. As a small nonprofit, for some folks, the ability to register without paying a fee is a big selling point. For others feeling more generous, they go ahead and they donate the fee to help offset those who can't afford it. We've been raving about Zeffy to all similar organizations we've encountered and plan on helping other fraternal organizations set it up as well. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only thing I'd love to be able to do is that if I track a cash sale in Zeffy to be able to record the name of the person on the sale Review collected by and hosted on G2.com.

Samara S.
SS
Samara S.
Small-Business (50 or fewer emp.)
"If you are looking for a user friendly, cost effective software, your search is conplete!"
5/5
What do you like best about Zeffy?

Zeffy is all in one and easy to use! We're able to collect donation and manage our supporters in one place and we don't pay a monthly subscription, and there are no credit card processing fees either. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Hmm I can't think of any downsides. The platform is colorful, the menus are easy to maneuver. If I think of something, I'll come back and share. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Free & Simple: Zeffy Has Saved us $1,843 in 4 years"
3.5/5
What do you like best about Zeffy?

Zeffy is free to use and it's fairly simple but still lots of options for customizing. The fact that it's simple and free has kept us from venturing to other platforms. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Zeffy does not integrate with any other platforms (like Brevo and Odoo, for example) so we rely heavily on Zapier to do automations like reconciling payouts to individual donors and so on. I think Zeffy could grow a lot more if it leaned into the automations space.

There is also a strict payout timeline of a week at minimum. I wish there was an option to maybe pay a fee to do a same-day transfer but there isn't.

I also wish there was a way to upload campaign information as an xlsx file instead of having to manually input everything (especially when we are doing hundreds of peer-to-peer campaigns simultaneously). We can export most reports and data but importing seems to be a lacking feature. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Incredible features actually for free"
4.5/5
What do you like best about Zeffy?

It was easy to use and it didn't cost us money. As a small nonprofit using fundraising/ticketing software for the first time, we didn't have to shell out money on something we couldn't figure out how to use. The user interface is pleasant and easy to navigate. There's no cost, which was hard to believe, but it is true. There's no contract--trying something for the first time and being able to abandon it whenever gave us a lot of freedom. Payments and reporting was easy. And I'm sure we didn't use all the new features as they were added, so you can probably get more out of it than we did! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The same thing I like about Zeffy is the thing I dislike about it--it's free to the org, but there is an optional but already checked fee that passes on to the user to pay to Zeffy. If your constituents can read, you'll have no issues. If they click faster than they read, they're gonna pay a percentage to Zeffy but might take it out on you and act like they didn't see it or we didn't tell them. Review collected by and hosted on G2.com.

AN
Verified User in Sports
Small-Business (50 or fewer emp.)
"The Backbone of Our Nonprofit, Not Just a Donation Tool"
5/5
What do you like best about Zeffy?

What I like best is that Zeffy handles almost everything our all-volunteer nonprofit needs in one place, and it's 100% free for us. We don't lose a percentage of every donation, ticket, or membership to platform fees, so more money goes directly to our mission.

We use it well beyond donations:

Communications: we create newsletters and targeted mailings right inside Zeffy, and it's easy to import mailing lists from other sources, so there's no need for a separate CRM or email marketing platform

Membership management: members sign up and renew online, and we can track everyone without a separate system

Event ticketing: we've run major events, including a celebrity luncheon, entirely through Zeffy

Auctions and online store: fundraisers that used to require separate tools are now built in

Reporting and accounting: automatic tax receipts, clean exports, and a QuickBooks integration that maps Zeffy income to our chart of accounts automatically makes my work as treasurer work much easier

For a small organization with no paid staff, having one platform replace a stack of paid tools has been a game changer. It's easy for our board members to use, and it looks professional to our supporters. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The main limitation is that Zeffy isn't always as customizable as we'd like. A couple of examples:

No conditional form logic: we'd love to calculate membership dues based on answers to different questions, or change field labels depending on earlier responses

No custom HTML emails: the email builder is great, but sometimes it would be nice to import a full HTML design created outside of Zeffy

That said, new features are added all the time. The Zeffy team really listens to what users need and regularly addresses feedback, so we're confident these gaps will keep shrinking. Review collected by and hosted on G2.com.

UNIT/PITT S.
US
UNIT/PITT S.
Small-Business (50 or fewer emp.)
"We love Zeffy!"
5/5
What do you like best about Zeffy?

Zeffy is so easy to use, and offers just the right amount of data and information for an organization of our scale. We were tired of overpaying for features we didn't need, especially those more geared towards large organizations or sales-based industries. Zeffy offers just the right amount of functionality, usability, and data for us. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Very little. There could be slightly better organization on the backend when you start having multiple events, membership, and fundraising, but it's easy enough to figure out. Review collected by and hosted on G2.com.

SBCS D.
SD
SBCS D.
Small-Business (50 or fewer emp.)
"A great platform for managing nonprofit programs and classes"
5/5
What do you like best about Zeffy?

Zeffy is very easy to use and works especially well for small nonprofit programs. We use it for our dance classes, and it makes registration and payment management simple and organized. I also really appreciate that it is designed for nonprofits and helps us keep our costs low. My experience has been positive enough that I am considering using Zeffy for another nonprofit performing arts organization I work with. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

So far, I haven't encountered any major issues. There was a little learning curve when I first started using the platform, but once I became familiar with it, it was straightforward to manage. Review collected by and hosted on G2.com.

Debra W.
DW
Debra W.
Small-Business (50 or fewer emp.)
"From Gala Night to Year-Round Fundraising"
5/5
What do you like best about Zeffy?

What we like best is that Zeffy is completely free for nonprofits. As a small organization, we care about making sure as much of every gift as possible reaches the Legal Resources Centre's work in South Africa. With Zeffy, our gala tickets, sponsorships, and donations go to the mission instead of to processing fees. Knowing that, we could promote the gala and ask supporters to give with complete confidence. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The limited ability to customize the platform. We'd like more control over how our event and donation pages look, including fonts, colors, and layout, so they fully reflect our brand. Customization is the one area where we sometimes felt constrained. Review collected by and hosted on G2.com.