What do you like best about Zeffy?
What I like best is that Zeffy handles almost everything our all-volunteer nonprofit needs in one place, and it's 100% free for us. We don't lose a percentage of every donation, ticket, or membership to platform fees, so more money goes directly to our mission.
We use it well beyond donations:
Communications: we create newsletters and targeted mailings right inside Zeffy, and it's easy to import mailing lists from other sources, so there's no need for a separate CRM or email marketing platform
Membership management: members sign up and renew online, and we can track everyone without a separate system
Event ticketing: we've run major events, including a celebrity luncheon, entirely through Zeffy
Auctions and online store: fundraisers that used to require separate tools are now built in
Reporting and accounting: automatic tax receipts, clean exports, and a QuickBooks integration that maps Zeffy income to our chart of accounts automatically makes my work as treasurer work much easier
For a small organization with no paid staff, having one platform replace a stack of paid tools has been a game changer. It's easy for our board members to use, and it looks professional to our supporters. Review collected by and hosted on G2.com.
What do you dislike about Zeffy?
The main limitation is that Zeffy isn't always as customizable as we'd like. A couple of examples:
No conditional form logic: we'd love to calculate membership dues based on answers to different questions, or change field labels depending on earlier responses
No custom HTML emails: the email builder is great, but sometimes it would be nice to import a full HTML design created outside of Zeffy
That said, new features are added all the time. The Zeffy team really listens to what users need and regularly addresses feedback, so we're confident these gaps will keep shrinking. Review collected by and hosted on G2.com.