This no-fee platform delivers more than it promised. As a small grassroots nonprofit, I was initially impressed with the offer of free payment processing. But the comprehensive approach to fundraising and event management is what keeps us here. By bringing all the tools together for donations, ticketing, mail campaigns, and donor receipting, we not only save time and effort but can also easily cross-train volunteers for different events and projects. Having one platform for all our activities is a lifesaver. We have used the in-product AI tools to improve donor communications. Review collected by and hosted on G2.com.

Educating our donors about the optional Zeffy donation is the only detraction we have encountered. Donors are sometimes confused about why there is an additional "fee" until we explain that it is to keep our organization from paying for processing. Review collected by and hosted on G2.com.

The most helpful thing about Zeffy is the fact that everything necessary for our organization is available through Zeffy on one platform. Being able to have a POS, an emailing platform, being able to organize payments,etc has been extremely helpful. Additionally it is immensly user friendly and on top of it all, it being free of cost has been able to aleviate so much stress from our non-profit. Review collected by and hosted on G2.com.

One point of improvement for the platform is the restrictive options when creating an email template. I would appreciate a bit more freedom when creating a format. Additionally, it would be helpful to be able to organize various communications and campaigns into their own specific folders. Review collected by and hosted on G2.com.

1st of all and lastly it is TRULY free.

Also important to me was how easy it was to get things set up the 1st time I used the platform. It was super easy to integrate everything with my banking and social media platforms.

Just as important is the fact that the forms to create fundraising campaigns are SO user friendly. I used 4 different forms the 1st time I had an event for my non-profit and I could figure all of them out without any training.

I also like the trainings offered by their customer service , because it gives me the opportunity to learn little tricks that I had not figured out for myself. Review collected by and hosted on G2.com.

As of now, I have not found any downsides while using it for my non-profit. While I am just getting started in this work and my non-profit is small, I can't see a reason why I would not continue to use Zeffy. Review collected by and hosted on G2.com.

I love that Zeffy is free for nonprofits, with an option for supporters to donate to your platform. It has made church fundraising so much easier because we can use a digital platform without having to worry about extra processing fees. I also really appreciate how simple it is to fundraise for different initiatives or events by creating a straightforward form for each one. Review collected by and hosted on G2.com.

One challenge we’ve run into is that you can’t use more than one bank account. For example, our church has a general account as well as separate subaccounts for different departments. When a department, like the music ministry, wants to use the platform for a fundraiser, it would be helpful if those funds could go directly into that department’s account. Review collected by and hosted on G2.com.

I used the app to facilitate raffle ticket sales for two different campaigns as part of a festival fundraising event. Set up on my phone was a breeze, it was easy to choose tickets and amounts and process the transactions, but I really loved the ability for purchasers to enter their contact information for the draws, receive a verification email, and then allow raffle administrators to quickly contact winners, and track sales through the app! So awesome! Review collected by and hosted on G2.com.

The only thing I didn’t like was the tip screen that appears before the tap payment prompt screen. That caused annoyance for purchasers, so I just wound up choosing zero for them and then passing them the phone to complete the transaction. I think it would be better if that prompt could be turned off. Review collected by and hosted on G2.com.

Zeffy gives us multiple fundraising management programs in one place for free! After receiving donations, Zeffy processes them and deposits the money directly into our account. ANother thing Zeffy is fantastic for is when you have an event requiring ticket sales and tracking. Their program is easy enough to use on your phone, and makes checking in guests at an event a breeze. And if you have last minute ticket sales, you can add them right from your phone as well! Review collected by and hosted on G2.com.

I can't think of a single thing that Zeffy does that is a negative. In fact, they continue to improve their programs and offerings. Review collected by and hosted on G2.com.

What I like best about Zeffy is that it makes nonprofit work feel achievable. As a volunteer leader in both an HBCU alumni chapter and a Black Greek-letter organization affiliate, I’ve seen how much our organizations rely on volunteers who are balancing full-time jobs, families, and other commitments. We often don’t have the budget for expensive fundraising and management platforms, so having a free, easy-to-use tool like Zeffy has been a game changer. It has taken the fear out of fundraising, helped us stay organized, and made it easier to turn ideas into action. I genuinely wish more volunteer-led organizations, especially HBCU alumni chapters and Black community organizations, knew about and used Zeffy because it removes so many barriers to growing your impact. Review collected by and hosted on G2.com.

My biggest area for improvement would be the mobile experience. Zeffy works extremely well on a desktop or laptop, but many nonprofit leaders and volunteers are on the go or don’t always have access to a computer. I would love to see the mobile experience become more user-friendly and fully optimized, making it easier to manage campaigns, complete administrative tasks, and collect payments directly from a phone. Improving the mobile experience would make an already great platform even more accessible for busy volunteer-led organizations. Review collected by and hosted on G2.com.

We were looking for a way for donors to use a credit card but didn't want to have to pay any fees. There are NO fees for non-profits which is absolutely awesome! When coming to our fundraisers not everyone has enough cash these days so it is so nice to have this option available. I have used it myself several times and it is very simple. I just have people scan a QR code and it just walks them through it to the payment. Love how it sends me an email immediately to let me know that a payment has been received. Review collected by and hosted on G2.com.

Nothing, but I wish more people would use it. Review collected by and hosted on G2.com.

Zeffy has been such an important tool for our nonprofit that has a managing staff of 2. We greatly appreciate that it is free service that allows us to adhere to our promise to our donors that 100% of their donations go towards the children and families we serve while not burdening us with extra fees. And although it is free, Zeffy is by no means sparse! It is robust in its features, especially in helping us to manage all of our individual donors and funds coming in. The interface is overall intuitive, clean, and easy to use. We've also been impressed by the communication and responsiveness of Zeffy employees when we've needed troubleshooting as they have been prompt, thorough, polite, and helpful. Also impressive is how Zeffy has constantly innovated different features over the 3.5 years we've used it. When a feature isn't working, they've changed it to work better, and created new features to allow even greater management. We're very appreciative of Zeffy and how it has assisted the work we are doing. Review collected by and hosted on G2.com.

The only issues we've had with Zeffy are a few of the features not allowing administrators full privileges. We recognize that some of this is to protect donors, but occasionally it can be more tedious to not be able to adjust things on behalf or a donor. Review collected by and hosted on G2.com.

The versatility. I don't master all its functions, however. Also, there is a real effort to adapt and meet our needs. Review collected by and hosted on G2.com.

That the questions are in English and not in French. It seems to me that the company started thanks to French speakers. I would like it to be simpler, but maybe it's up to me to study the system more. Review collected by and hosted on G2.com.