---
title: Zaakpay Reviews
meta_title: 'Zaakpay Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how Zaakpay works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 17
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---

# Zaakpay Reviews
**Vendor:** MobiKwik System Pvt  
**Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 17
## About Zaakpay
Instantly start accepting payments for your online business




## Zaakpay Reviews
  ### 1. Not helpful to new business

**Rating:** 0.0/5.0 stars

**Reviewed by:** Abhinav A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about Zaakpay?**

I can tell the upside if they provide the gateway to the new business. They want only big pocket customer.

**What do you dislike about Zaakpay?**

We are dpiit recognized startup in India, and we are starting our business, when we applied for zaakpay payment gateway to integrate in our app.  Their automated portal was not working, then one person asked all the documents on mail which we instantly submitted, after verifying all the documents they asked that "your app should be live on play store(not anywhere else)  then only we can provide the gateway, now i am unable to understand why they can't provide me with the test credential, why i should make my half completed app live to the play store, our app is incomplete without payment gateway, now what a new business will do in this situation, how we will launch, this means this company want only big pocket customer who are already doing revenue, they don't want to support the start-ups who are launching their business.

**What problems is Zaakpay solving and how is that benefiting you?**

Ordinary service.

  ### 2. Simplified & Secure Payment gateway.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Divyansh S. | Senior Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2022

**What do you like best about Zaakpay?**

I have been using one of the safest and most secure payment gateways for the last five years, and my overall experience till now has been fantastic. Integration was so smooth and fast with your website or product. UI is user-friendly, easy to understand, and easy to track all payments. So many options for collecting payments like a credit card, debit card, net banking, UPI, QR-based UPI, MObikwik Zip or pay later. Also, multi-currency is acceptable for making international transactions.

**What do you dislike about Zaakpay?**

Some issues faced when I m integrated with my website. API integration failed upon starting, but I contacted customer support; after that, my integration was done within 1 hour.

**What problems is Zaakpay solving and how is that benefiting you?**

My experience with Zaakpay is very positive and beneficial for our sales or payment solution. The one-click payment received with the help of Zaakpay from our clients/customers and settlements experience is excellent, and I quickly managed all my payments. If anyone wants a refund, it will auto-triggered the refund to the source button, which is helpful for our business.

  ### 3. One of the best secure & fastest growing paymnet gateway provider in India

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tejas H. | Deputy Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Zaakpay?**

The best thing about this payment gateway is it supports almost all payment methods that are available in India. Thousands of service providers such as electricity, piped gas, telecom, DTH, insurance premium etc. so you can manage and pay all your payment by a single gateway.

**What do you dislike about Zaakpay?**

Sometimes payment processing takes time means the amount gets debited but it is not received merchant side. Cashback and discount offer provided are sometimes not that much attractive.

**Recommendations to others considering Zaakpay:**

I would recommend this software to keep a record of transactions/payments done by the customer. It offers a variety of offers so to enjoy that I would recommend this to everyone. Just go for it!

**What problems is Zaakpay solving and how is that benefiting you?**

1. I can able to manage all my payments within a single app/website only which help me to pay my bills on time without crossing deadline. 
2. Payment options available are of various types so I can pay by any payment option on which the best offer is available.
3. Payment failure rate is less. Most of the payments get completed but if it fails then your money will be redirected to the original payment source.

  ### 4. Best solutions for upi and wallet transactions in india

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nidhi R. | Summer Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Zaakpay?**

What I like about zaakpay (MobiKwik) is the interface is very smooth and easy to use for me, I can do all my payments for my daily things at one palace with cashback . I love the whole concept of MobiKwik.

**What do you dislike about Zaakpay?**

What I don't like about MobiKwik is the transaction fee is a little bit higher compared to others for the wallet-to-bank transfer.

**What problems is Zaakpay solving and how is that benefiting you?**

Zaakpay solves my main problems for my daily uses and also for my clients in another state I can easily accept payment in my wallet as well as UPI.

  ### 5. Easy UPI & Wallet Payment With Extra Rewards.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Varsha G. | Website Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Zaakpay?**

It gives various offers and coupons during payment and after payment. It has multiple options for payment methods. when I share and invite to my contacts then I got a referrals bonus.

**What do you dislike about Zaakpay?**

It shows ads multiple times also the promotions ads also too much about credit card and ZIP services. that makes me somtime in pressure either avail the services or uninstall the app.

**Recommendations to others considering Zaakpay:**

you can use this app if you use online payment for multiple invoice payments, because it gives cashback and discount offers for the same.

**What problems is Zaakpay solving and how is that benefiting you?**

it solving the proiblem to make any billing payment for light, water, telephone, grocery, online shopping and more. Also it give me an extra benefit of cashback in terms of wallet amount to use in next payment.

  ### 6. Best and secure upi and wallet payment for indians.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shreya P. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2022

**What do you like best about Zaakpay?**

What I like the most about MobiKwik (zaakpay) is, that it is very easy to use for any type of payment, UPI creation is so convenient and secure, wallet load features and wallet to bank send money features are too good.

**What do you dislike about Zaakpay?**

What I dislike about MobiKwik(zaakpay) is the server is too busy sometimes which results are payments being stuck sometimes, which is frustrated for customers like me.

**What problems is Zaakpay solving and how is that benefiting you?**

solving my payment behaviour and remember to pay my all utility bills .

  ### 7. One of the easiest mode of payment. Interface is friendly and easy for anyone.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kamesh J. | ORM manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2022

**What do you like best about Zaakpay?**

The interface of the Zaakpay, is very clear and EASY.

**What do you dislike about Zaakpay?**

It can be faster. rest there's no issue.

**What problems is Zaakpay solving and how is that benefiting you?**

I always use Zaakpay mode of payment while using the IRCTC

  ### 8. Best secure payment gateway in india

**Rating:** 4.0/5.0 stars

**Reviewed by:** Himanshu A. | Growth Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2022

**What do you like best about Zaakpay?**

Best thing about zaakpay it supports all types of payments just like dth, mobile, credit card, electricity, gas bill and many more , perfect working.

**What do you dislike about Zaakpay?**

downside is many times server is too busy to hanlde so many trsactions.

**What problems is Zaakpay solving and how is that benefiting you?**

one gateway for all my bill services and its too usefull and also i can use wallet balance which giving as cashback amount.

  ### 9. One of the best payment gateway and payment method in India

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lokesh D. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Zaakpay?**

Mobikwik Zaakpay is an easy payment option which is popular and one of the most used payment method in India. They offer single click payments, easy and very flexible to use.

**What do you dislike about Zaakpay?**

There are some drawbacks like payment failures due to some technical issues at their end. Support system should be improved a lot. They give late response/replies to the support tickets.

**What problems is Zaakpay solving and how is that benefiting you?**

Their services are pretty good actually. They also offer (i.e) acts as a mediator or third party service for bill payments and other services. Mobikwik Zaakpay has good customer retention, which is a plus.

  ### 10. Worst Experience with Zaakpay totally unsecure at all

**Rating:** 0.0/5.0 stars

**Reviewed by:** Saksham S. | Software Development Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about Zaakpay?**

No Upsides at all completely unsecure from payments point of view

**What do you dislike about Zaakpay?**

Everthing that comes under transaction will like to dislike

**What problems is Zaakpay solving and how is that benefiting you?**

They are trying to integrate Payment Gateway but it is not solving any Bank Api integration

  ### 11. Best Payment Gateway App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boney P. | customer support executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Zaakpay?**

It really helps to know the status of the payment and is very easy to track the transactions.

**What do you dislike about Zaakpay?**

The new version gets lag sometimes. The older version was best

**What problems is Zaakpay solving and how is that benefiting you?**

tracking the payment or transactions of the user and updating them.

  ### 12. Best app for payment gateway

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boney P. | Team Captain - Servicing and Risk Operations , Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Zaakpay?**

Helps to update the customer regarding their payment done

**What do you dislike about Zaakpay?**

there is nothing to dislike about this application.

**What problems is Zaakpay solving and how is that benefiting you?**

updating customers about their payments and checking all the payment done by them

  ### 13. Easy to use and secure payment platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gaurav K. | Manager (Data Products) - Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Zaakpay?**

Easy for customers to make payment and easy for businesses to track payment

**What do you dislike about Zaakpay?**

Nothing major as such over everything is working smoothly

**What problems is Zaakpay solving and how is that benefiting you?**

Payment platform support various payment methods

  ### 14. Amongst the best digital wallet!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhinav S. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2020

**What do you like best about Zaakpay?**

How easy it is to send and receive money safely, and without any worry of being scammed or cheated.

**What do you dislike about Zaakpay?**

It's app version sometimes use to hang while using it.

**Recommendations to others considering Zaakpay:**

Go and use it! It is very safe to use compared to some other digital wallets.

**What problems is Zaakpay solving and how is that benefiting you?**

It has helped me pay and receive money from business partners very fast and easily, and I have also used it to pay my bills,recharges etc. It is very helpful for me and my company when it comes to sending and receiving payments.

  ### 15. One of the best payment wallet

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ajay K. | Information Technology Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2020

**What do you like best about Zaakpay?**

I liked how many different bill paying services it provides. From  paying bills for dth,mobile to electricity or gas, it has everything.

**What do you dislike about Zaakpay?**

Nothing much to dislike,except that sometimes the app version used to hang.

**Recommendations to others considering Zaakpay:**

Go and use it! It is very fast and secure and can be used to pay many kinds of bills.

**What problems is Zaakpay solving and how is that benefiting you?**

Using Mobikwik I am paying bills for my everyday needs on grocery store and mobile recharges, and sometimes have even used the software to pay business clients. It is very safe to use.

  ### 16. MobiKWIK - Unique payments gateway

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shashank S. | Area Manager, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2019

**What do you like best about Zaakpay?**

Mobikwik started off in the intensely competitive payment gateway industry in india. Along with smooth integration with Credit Cards, Debit cards & internet banking, it not only provides UPI based payments but also has its own wallet which can be redeemed during any transactions but with a capping.

**What do you dislike about Zaakpay?**

Unlike other payment gateway business model of cashback, mobikwik has gone rigid in terms of instant gratification and had only mobikwik cash which has a capping of redemption of xx% which really limits users and does not really work as a loyalty factor.

**Recommendations to others considering Zaakpay:**

Please flow along with market and customer requirements . Else it is very difficult to stay competitive in this fiercly competitive digital payment industry which has bloomed to new heights after demonitization in india in 2016. 

I would love to be associated with Mobikwik once again in future for my business requirements if it solves the purpose and offers better edge than the ones currently in the market.

**What problems is Zaakpay solving and how is that benefiting you?**

I used it for my regular payments at stores nearby. Earlier where i used cash for all petty transaction, mobikwik helped me digitize these payments, earn rewards and also keep a track of my transactions.

Also as i own a business mobikwik has helped me reduce my cash transactions drastically .

  ### 17. Online Mobile recharge And Dth Recharges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khalid T. | Chief Risk Officer (CRO), Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2019

**What do you like best about Zaakpay?**

Mobikwik Provides many services online like Mobile recharges, DTH recharges, mutual funds etc at one place and also connect you with your bank account through UPI Transfer money from one account to another. Connects with your payback account etc.

**What do you dislike about Zaakpay?**

There is nothing to dislike. Its perfect in its own way. 

**Recommendations to others considering Zaakpay:**

Its a best app to make money transfer, Mobile recharge, and many more. 

**What problems is Zaakpay solving and how is that benefiting you?**

My mobile recharges, Money Transfer, DTH Recharges and mutual Fund


## Zaakpay Discussions
  - [What is meant by Zaakpay?](https://www.g2.com/discussions/what-is-meant-by-zaakpay)
  - [Is Zaakpay and MobiKwik same?](https://www.g2.com/discussions/is-zaakpay-and-mobikwik-same)
  - [Is Zaakpay safe?](https://www.g2.com/discussions/is-zaakpay-safe)

- [View Zaakpay pricing details and edition comparison](https://www.g2.com/products/zaakpay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+16%3A12%3A18+-0500&secure%5Bsession_id%5D=70067743-522a-43f2-abb1-b8b221c3d1c3&secure%5Btoken%5D=d3915e3508afd1ff1a55ee9b8527df2da02fffcc56360f67c8d168b9bffb090e&format=llm_user)

## Zaakpay Features
**Payment Options**
- Coupons, Discounts, Promotions, and Gift Cards
- Recurring Billing
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Real-Time Payments
- Multi-Currency
- Online payment portal

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs
- Accounting Software Integration
- E-Commerce Software Integration

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Supplemental Technology
- Accounting integration
- E-commerce Integration

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

## Top Zaakpay Alternatives
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,689 reviews)
  - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (360 reviews)
  - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)

