The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great! Review collected by and hosted on G2.com.

There's no ability to download the screenshots but it's not so critical. Review collected by and hosted on G2.com.

This is exactly what we needed. A simple and clear feedback form. Review collected by and hosted on G2.com.

Nothing, but a little more flexibility and control to the widget would be nice Review collected by and hosted on G2.com.

Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team. Review collected by and hosted on G2.com.

you cannot leave comments on ybug, yet we use Jira or Github integration, were we leave feedback comments, so this is not essential. Review collected by and hosted on G2.com.

Ybug is very easy to integrate into your solution and it has plenty of customization options to match your use-case. The screen-shot + annotation features are a godsend; the users can easily submit a bug report or a feature enhancement that points directly to the pain point. Also, direct integration with Jira makes it even better. Review collected by and hosted on G2.com.

Ybug works very well as is now, there isn't really anything I dislike about it. Review collected by and hosted on G2.com.

Console log sent on bug report, extremely simple interface for clients to interact with. Screenshots with mark ups and text has made debugging visual issues infinitely easier. Review collected by and hosted on G2.com.

In all honesty, I think the pricing tiers should be simplified; I can see there being a large market of people who would throw this on a project if it included console logging and basic bug reporting features. Review collected by and hosted on G2.com.

Ybug is free to start, easy to integrate, and allows you to really customize its appearance and manually trigger the window. With a bit of CSS + JS, you can turn this from a simple feedback tool into something that is truly integrated into your software product. The support is phenomenal. Review collected by and hosted on G2.com.

There is nothing I dislike about Ybug. It's the best integrated user feedback solution on the market. Review collected by and hosted on G2.com.

Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need. Widget settings also provide all options which were relevant for us. In short, Ybug covers our needs and does not provide unnecessary and complicated things. Review collected by and hosted on G2.com.

There were some things we missed in Ybug widget but after getting in touch with developers everything has been resolved/implemented. We are happy about their approach! Review collected by and hosted on G2.com.

Easy of use, capture screenshots, integrations Review collected by and hosted on G2.com.

Pricing, it's not affordable for lean startups, especially if you just want to use it internally for 1-3 people-sized teams. Review collected by and hosted on G2.com.

Very discrete and integrates with clickup. Easy install on my electron app. Dashboard is simple and clear. Review collected by and hosted on G2.com.

It could have an option to catch errors on console and automatically open a bug form. Some snapshots I made did not catch images and instead error placeholders (don't know if it is by design due to privacy). Review collected by and hosted on G2.com.

Even the free version has all the necessary tools, has essential functionality (like several available languages), and looks nice. Review collected by and hosted on G2.com.

Hard to find anything missing. A nice feature tho would be to change the language of the feedback window independent of the browser setting. Review collected by and hosted on G2.com.