--- title: Yactraq Reviews meta_title: 'Yactraq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Yactraq works for a business like yours. date_modified: '2025-03-19' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Yactraq Reviews **Vendor:** Yactraq Online **Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics) ## About Yactraq Yactraq delivers business insights through audio mining and speech analytics. Recorded phone calls as well as video contain valuable information related to Voice-of-the-customer, Compliance and Quality. - [View Yactraq pricing details and edition comparison](https://www.g2.com/products/yactraq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+17%3A15%3A01+-0500&secure%5Bsession_id%5D=50c7d3d8-6ee2-470d-922c-9843f55b12c9&secure%5Btoken%5D=3e1f93bfe8fe26ff1f1cbbeb0829174aee661cddf041b49ae421cc2dc5b4b835&format=llm_user) ## Yactraq Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - No-Code - Search/Filter - Data Import/Export - Data Visualization - Activity Dashboard - Workflow Management - Quality Control - Third-Party Integrations - Model Training - Multi-Language - Data Profiling - Visualization - Data Capture and Transfer - Predictive Analytics - Performance Metrics - Image Recognition - Version Control - Neural Network Modeling - Generative AI - Synchronous Learning - Natural Language Processing - Monitoring - Data Transformation - Customizable Reports - Voice Recognition - Performance Management - Compliance Management - Troubleshooting - Content Management - Asynchronous Learning - Real-Time Reporting - API - Artificial Neural Networks - AI Copilot - ML Algorithm Library - Real-Time Data - Collaboration Tools - Self-paced Learning - Data Extraction - Configuration Management - Data Security - Visual Analytics - Activity Tracking - Continuous Delivery - Document Classification - Image Analysis - Progress Tracking - Reporting & Statistics - Real-Time Monitoring **Generative AI** - AI Text Summarization - Generative AI **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support - Multiple Format Support - Video Support - Third-Party Integrations **Additional Functionality** - Live Chat - Call Transfer - Archiving & Retention - Call Center Management - Call Tagging - Call List Management - Real-Time Analytics - Queue Management - Real-Time Data - API - Real-Time Monitoring - CRM - Performance Metrics - Automatic Call Distribution - Activity Tracking - IVR - Event Triggered Actions - Third-Party Integrations - Scheduled Recording - Alerts/Notifications - Call Monitoring - File Transfer - Activity Dashboard - Call Reporting - Call Transcription - Campaign Management - Call Disposition - Computer Telephony Integration - Contact Management - Predictive Dialer - Voice Mail - Caller ID - Reporting & Statistics - Call Routing - Call Tracking - Recording - Auto-Dialer - Chat/Messaging - On-Demand Recording - Customizable Reports - Multi-Channel Communication - Conferencing - AI Copilot - Interaction Tracking - Predictive Analytics - Visual Analytics - Sales Trend Analysis - Audio Capture - Email Alerts - Tagging - Self-Service Search - Natural Language Processing - Surveys & Feedback - Automatic Transcription - Multi-Channel Management - Request Assignment - Speech-to-Text Analysis - Self Service Portal - Performance Management - Call Recording - Search/Filter - Sentiment Analysis - Compliance Management - Multi-Language - HIPAA Compliant - Data Security - Call Scripting - Customer Service Analytics - Quality Assurance - Customer Experience Management - Communication Management - Categorization/Grouping - Language Detection **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis - Concatenated Speech - Speech-to-Text Analysis **Agentic AI - Voice Recognition** - Natural Language Interaction - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Call Transfer - Document Review - API - Performance Management - Status Tracking - Audio Capture - Automatic Transcription - Call Reporting - Full Text Search - Text Editing - Document Management - Data Import/Export - Reporting/Analytics - Activity Dashboard - Call Routing - IVR - SSL Security - Call Scripting - Real-Time Data - Video Management - Secure Data Storage - Generative AI - Call Recording - Customizable Macros - Contact Management - CRM - Automatic Formatting - Automatic Call Distribution - Monitoring - Drag & Drop - Call Monitoring - Call Center Management - Voice Mail - Compliance Management ## Top Yactraq Alternatives - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,488 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,813 reviews)