XTM Cloud Reviews (145)

View 1 Video Reviews
Reviews

XTM Cloud Reviews (145)

View 1 Video Reviews
4.3
145 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and efficient project management capabilities of XTM Cloud, which streamline translation workflows and enhance collaboration. The platform's robust translation memory and automation features significantly improve productivity, making it a reliable choice for teams. However, some users note that the UI can be overwhelming for newcomers, which may hinder initial usability.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
乃理子 .
乃理子 .
Translation coordinator
Small-Business (50 or fewer emp.)
"Able to communicate with overseas people"
2.5/5
What do you like best about XTM Cloud?

At the same time, I can assign a number of people to review the texts & layout. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Update the functions every month. It's too many to know what happen. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for sharing your experience with XTM Cloud.

We’re glad to hear that assigning multiple reviewers and keeping translation memories updated is helping your workflow. We also appreciate your feedback regarding frequent updates and the challenges with context when applying updated TMs. It’s great to hear that using the Tag setting is helping address these issues, and we’ll continue looking for ways to make updates and TM management clearer and more reliable.

Thank you again for your detailed feedback—it helps us improve XTM Cloud for all users.

Kalina

XTM

Christopher T.
CT
Christopher T.
Translation Team Leader
Enterprise (> 1000 emp.)
"Powerful product with many useful features that is improving on it's ease of use"
4.5/5
What do you like best about XTM Cloud?

A lot of customization is available to set up projects and workflows according to our needs. Support for files and configurations to automate the process. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Requires a lot of fine tuning, features are not always presented in the most intuitive way. Some simple QOL updates would make features much easier to use. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for sharing your feedback on XTM Cloud, Christopher!

We’re glad to hear that customization, workflow flexibility, and integrations with platforms like Bloomreach, Marketo, and Ixiasoft are helping your team manage translation projects and plan budgets effectively. We also appreciate your insights on ease of use and quality-of-life improvements, which guide us in making features more intuitive.

Thank you for highlighting how XTM Cloud supports your translation operations.

Kalina

XTM

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Decent but could be better"
3/5
What do you like best about XTM Cloud?

Easy to use workbench, works as a completely online platform, steep learning curve but relatively straightforward Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Microsoft translator is no long available but my open ticket has never been answered/takes forever and needs follow up= customer support needs improvement; systran translation results are not very accurate; the onboarding person assigned to our company was not based in the same/similar time zone so it was very hard to coordinate + the person's wifi connection and availability was not good; most of the inline tags required do not export into the right format and is very time consuming Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for sharing your feedback on XTM Cloud.

We’re glad to hear that the workbench and online platform are helping your team manage translations efficiently. We also take your detailed feedback regarding machine translation accuracy, customer support response times, onboarding coordination, and inline tag exports very seriously. Insights like these are valuable in guiding improvements to support, usability, and overall platform reliability.

We appreciate you taking the time to share your experience and helping us identify areas where XTM Cloud can be enhanced.

Kalina

XTM

Verified User in Manufacturing
EM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Use of XTM Cloud for translation project management effectively"
4/5
What do you like best about XTM Cloud?

- XTM Cloud is easy to use system, since it is cloud based and doesn't need any installation

- System is easy for implementation

- IT has a good project management system

-Customer support team is easily approachable and very supportive.

- XTM workbench facilitates easy working for translation projects

- We at ACG use it regularly for all our translation projects. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

- It doesn't have powerful terminology management system

- It doesn't offer real time teaching of terminology during content writing like other tools Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

It’s encouraging to hear how XTM Cloud supports your day-to-day translation work at ACG.

We’re pleased that the cloud-based setup, ease of implementation, project management capabilities, and Workbench are helping you manage translation projects efficiently, and that our support team has been responsive and helpful. We also appreciate your feedback regarding terminology management and real-time terminology guidance during content creation—these insights are valuable as we continue to enhance our linguistic capabilities.

Thank you for sharing how XTM Cloud is helping you save time and reduce costs across your translation projects.

Kalina

XTM

JM
Jason M.
VP of Technology
Enterprise (> 1000 emp.)
"XTM is an excellent product for standard projects."
3.5/5
What do you like best about XTM Cloud?

It's very effective when handling standard projects. Support is generally responsive when issues arise. Company overall is becoming more customer focused. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Product is behind other CAT tools. Compatibility with MT and LLMs are behind competitors. Some tickets are opened for several months before they are resolved. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

We appreciate you taking the time to share your experience with XTM Cloud.

It’s great to hear that the platform is helping you manage standard translation projects efficiently and that our support team has been responsive when issues arise. We also value your feedback regarding MT and LLM compatibility and ticket resolution times, as these insights help guide our ongoing improvements to enhance functionality and support for all users.

Thank you again for your thoughtful feedback.

Kalina

XTM

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"XTM is a comprehensive translation management system"
5/5
What do you like best about XTM Cloud?

Automated streamlined workflows and consistency in translations Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Complexity: it's difficult to find what I need, especially in Configuration

Bugs: there have been recurring issues that even after being fixed, tend to reappear

Inadequate Reporting: reports and dashboards are not as advanced as we need that Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for sharing your detailed feedback on XTM Cloud.

We’re glad to hear that our platform is helping centralize localization assets, automate workflows, maintain translation consistency, and reduce both time and costs. Your insights regarding navigation, configuration, and the sophistication of reports and dashboards are very valuable, and they help guide our ongoing efforts to improve usability and reporting capabilities.

We appreciate you taking the time to share your experience and help us make XTM Cloud even better.

Kalina

XTM

Tristan M.
TM
Tristan M.
Information Developer II
Enterprise (> 1000 emp.)
"Ideal TMS for large Enterprise"
5/5
What do you like best about XTM Cloud?

Dedicated team of experts to help with config requests. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The subscription model may not be as cost-effective for those with limited translation needs. Word processing costs limits add up also.

Termbase module is not intuitive. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for sharing your feedback on XTM Cloud.

We’re glad to hear that our dedicated team has been helpful with configuration requests and that XTM Cloud is supporting you in centralizing translation memories, speeding up turnaround times, and reducing costs. We also appreciate your feedback regarding subscription costs and the Termbase module—these insights help guide our ongoing improvements to make the platform more intuitive and cost-effective for all users.

Thank you again for taking the time to share your experience.

Kalina

XTM

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent translation management system with an OK translation editor"
4.5/5
What do you like best about XTM Cloud?

Ever-expanding API to automate workflows.

LSP integration.

Consistently helpful customer support.

Overall, an excellent translation management system. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

The editor lacks the refinement or customizations options of other tools.

Same for the integrated terminology tool.

Overall, a good CAT tool, but with room for improvement. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

Thank you for taking the time to provide detailed feedback on XTM Cloud.

It’s great to hear that our expanding API, LSP integrations, and customer support are helping you manage multiple products, languages, and continuously updating projects efficiently. We also take note of your feedback regarding the editor and terminology tool, as these areas are important for enhancing usability and customization.

Your insights help us continue improving XTM Cloud to better support translation teams and workflows.

Kalina

XTM

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Satisfactory and has room for improvement"
4/5
What do you like best about XTM Cloud?

It can process documents in large size.

Easy to edit.

It can remember previous translations.

It allows team work- translate the same file at the same time.

Customer support is always prompt.

Easy to upload files. Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

It does not generate bilingual results.

It does not translate text on images, in pdf or jpg format.

Machine translation options are limited. Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

We appreciate you sharing your experience with XTM Cloud.

It’s great to hear that the platform is helping your team work collaboratively, process large files efficiently, and recall previous translations while providing prompt support. We also take note of your feedback regarding bilingual outputs, translating text in images, and machine translation options—these insights are valuable as we continue to improve functionality and expand capabilities.

Thank you for sharing how XTM Cloud supports your team in handling urgent translations and managing large documents.

Kalina

XTM

Veslava V.
VV
Veslava V.
Language and Translations Team Leader
Mid-Market (51-1000 emp.)
"2 years of using XTM experience"
5/5
What do you like best about XTM Cloud?

It is well organized, provides solutions we were looking for and allows analysis Review collected by and hosted on G2.com.

What do you dislike about XTM Cloud?

Rotation among stuff was not really convenient during onboarding Review collected by and hosted on G2.com.

Response from Kalina Mileva of XTM Cloud

We appreciate you taking the time to share your experience with XTM Cloud.

It’s great to hear that XTM Cloud is helping you scale translation tasks, grow translation memories, and streamline workflows with templates. We also value your feedback regarding staff rotation during onboarding, as it helps us make the process smoother and more convenient.

Thank you again for your insights.

Kalina

XTM