Everything was professional from Xfive company Review collected by and hosted on G2.com.
Nothing cause they are really professional company. Review collected by and hosted on G2.com.
Xfive has gone above and beyond, allocating additional resources to streamline the solution's development and ensure its timely delivery. Leading a transparent and straightforward approach, the team demonstrates flexibility, dedication, and friendliness, allowing for an enjoyable workflow. Review collected by and hosted on G2.com.
We did not encounter any problems working with Xfive. The solution delivered meets all our expectations. There are ways to expand on the delivered solution in a subsequent project, and if we do so, we will reach out to Xfive again. Review collected by and hosted on G2.com.
Xfive understood my issues quickly and in a prompt manner solved them, usually by the next day. It was easy to communicate with their team with just an email. I also liked that the work done was all part of my monthly fee. Review collected by and hosted on G2.com.
The one thing I did not like about Xfive was the billing. On occasion, I had already paid a monthly invoice but I still received notifications that it had not been paid. I would write back to them saying it was paid with proof but the issue never seemed to resolve. Review collected by and hosted on G2.com.
Xfive is proactive at finding solutions for your site without us even requesting them.
We have worked with numerous devs and none of them understood or was able to resolve the complicated issues with our site. Xfive was the only development agency that was able to not only fix our site but continues to improve it. We are so happy to have discovered them. Review collected by and hosted on G2.com.
We honestly do not dislike anything about Xfive as we are very happy with them. Review collected by and hosted on G2.com.
One of the digital products xFive offers is a "Discovery" phase, which as a new company helped us to concrete the brand identity, finalize logo, and have a prototype of what the webpage would look like. This helped us materialize what we envisioned for our webpage, and afterwards the development went pretty smoothly. I also have to add that they followed the budget we set up and were always very responsive and attentive. Review collected by and hosted on G2.com.
One of the upsides, which is that we really managed to go in-depth into the Discovery phase, also was a little downside in that it was very time-consuming. We also spent a lot of the budget in the Discovery which could have been more efficient. Review collected by and hosted on G2.com.
Milosz Bazela, CEO of Xfive, is a great man with a great heart. Here's just one example, he opened his office in Krakow to families trying to escape the war in Ukraine. Review collected by and hosted on G2.com.
Sometimes communication over voice is difficult because of accents, but they have been trying to improve that by taking English speaking classes. However, with that being said, all written communication in Pivotal Tracker or email is close to perfect. Review collected by and hosted on G2.com.
We have found that their skills and standards that they adhere to mean that they are in line with the quality that we expect in our work and meet our high internal and client standards. Review collected by and hosted on G2.com.
We are in a different timezone and while at times this is helpful due to work being done 'overnight', it can be difficult in the Australian Summer when we the timezone difference is larger. Review collected by and hosted on G2.com.
The support team executes our requests with skill and accuracy. They're always very responsive, professional, and organized. Review collected by and hosted on G2.com.
The time zone difference can cause a delay in communications with the team. It may be the following business day before we can get confirmation of a request or have an opportunity to resolve clarification questions. Review collected by and hosted on G2.com.
The response time is impeccable; day or night, I always receive a ready response. Review collected by and hosted on G2.com.
Sometimes I don't understand the recommendation or alternatives to the problem; it would be nice to have better explanations on how to resolve the issues. Review collected by and hosted on G2.com.
Their communication is straight forward and I feel no time was wasted, changes happened immediately and they were timely with the entire project, from the small details to the bigger scope. Review collected by and hosted on G2.com.
I actually didn't have any downsides to working with Xfive. Review collected by and hosted on G2.com.
Pricing provided by Xfive.