Xfinity Reviews & Provider Details

If you’re thinking about Xfinity, I’d say it’s worth it for reliable internet and strong coverage, especially if you have multiple devices or stream a lot. Just be sure to ask lots of questions about pricing and promotional terms up front so you know what to expect on your bill. It’s also helpful to check their speed options to pick the one that fits your needs. Review collected by and hosted on G2.com.

Xfinity solves a lot of everyday problems for me, mainly around reliability and speed. I use the internet for streaming, work, and staying connected, and I don’t have to worry about constant buffering or dropped connections. The Wi-Fi reaches throughout my home, even with multiple devices connected at once. I also like that there’s built-in security, so my devices feel more protected without me having to manage extra software. Overall, Xfinity makes it easier for me to stay connected, productive, and entertained without hassle. Review collected by and hosted on G2.com.

Customer Service I really dislike their customer service. Review collected by and hosted on G2.com.

Get them to give you actual dates and times. Review collected by and hosted on G2.com.

None they always slow speeds and raise rates Review collected by and hosted on G2.com.

Be sure you know what speed and cap you are choosing. Review collected by and hosted on G2.com.

Offering comprehensive pricing packages at different price tiers, implementing fiber/coaxial media for higher speed coverage. Review collected by and hosted on G2.com.

Speed Review collected by and hosted on G2.com.

The service is horrible. The cable tv switches to a screensaver while we're watching tv or movies, and to get it to work again, we have to pick up the remote and shake it. Every day we get a message that says we need to do an update, and the tv stops working for a few minutes. The internet is slow and goes out every day, and to get it to work again, I have to unplug it and plug it in again. If I need to talk to the support department, they have outsourced to India, and talking to those people is ridiculous. They think they understand and speak English, but they don't. They advertise great prices, and yet my 71-year-old monther who is on Social Security and is barely making it month to month is paying $180+ a month for cable with no movie channels and internet that is unreliable. If you have other choices in your area, which my mother doesn't have, then you should go with them. Xfinity is absolute garbage. Review collected by and hosted on G2.com.

They let us pay the monthly bill using the tv and remote, which is very nice, but they are a basic service that provides a bare minimum of options. The best thing that they offer, in my opinion, is the voice remote and that may be available with other services, I don't know. Review collected by and hosted on G2.com.

There was a time when internet services were off an on for an ongoing period. They corrected the issue Review collected by and hosted on G2.com.

Give them a try! Review collected by and hosted on G2.com.

Use everything with them Review collected by and hosted on G2.com.

How slow their internet is on avaerage. I live in San Jose, California and I pay for 1.2GB down which is the most expensive plan available. With that, I get 400MB down over wireless and 700MB down when wired, but there is a caveat which I will cover. Then on average with wireless internet, I get 200MB, and that's at the end of my speed tests -- where initial pulls get me 35MB down and Xfinity servers realize they are being tested so they provide more bandwidth for the final result (i.e. 200 MB as previously stated). Review collected by and hosted on G2.com.

If you can find something better, then do it. Otherwise, Xfinity is your best bet unfortunately. Review collected by and hosted on G2.com.

A lot of problems are solved with Xfinity. Without connection to the World Wide Web, I wouldn't be able to conduct my profession. I don't see a benefit on the other hand as my cellular provider can provider can tether more to my computer on average than Xfinity. Review collected by and hosted on G2.com.

Sometimes we go offline or have bad connection Review collected by and hosted on G2.com.

Its great to have all in one rather than several companies Review collected by and hosted on G2.com.

There’s not much to dislike. If I had to choose something it would be pricing tier for speed. It’s not super unaffordable but for smaller businesses the pricing can stretch the budget. Review collected by and hosted on G2.com.

Best ISP on the market. There are other ISP but most are as consistent and speeds are different in delivery. Review collected by and hosted on G2.com.

Were able to upload projects faster download documents and connect to our customers and speeds like never before. Now we are able to stay up-to-date with the latest in our business. Review collected by and hosted on G2.com.

Their upload speed is where they fall short by a lot. I have 300 Mbps download but only 12 Mbps upload. This difference between the download and upload speed is huge. I’ve already inquired them that I do not need faster download speeds, I need faster upload speeds. They offered me the 400 mbps / 20 Mbps plan but the pricing for that it almost double what I’m paying. I’m not going to pay around $80 more for just 8 Mbps more of upload speed. This is just outright inadequate for my needs when multiple users in the office are uploading files or live streaming at the same time. They increase their download speeds every year, but I wish they can increase their upload speeds because upload speeds matter to me more than download speed. I even doubt everyone in the office would use 300 Mbps download combined. We only average around 32 Mbps download. Review collected by and hosted on G2.com.

Xfinity has tailored support, meaning they don’t just let us be with the internet. They even helped us set up the internet on our computers. This really cuts the time out of connecting to the internet and makes sure everything is working and connected before they leave. Review collected by and hosted on G2.com.