--- title: Xfinity Reviews meta_title: 'Xfinity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Xfinity works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 19 scale: '5' date_modified: '2026-10-07' parent_category: name: Business Services url: https://www.g2.com/categories/business-services ---

Xfinity Reviews & Provider Details

User Insights

Average based on 19 real user reviews.

Xfinity Reviews (19)

Reviews

Xfinity Reviews (19)

3.7
19 reviews
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Laila M.
LM
Laila M.
Licensed Practical Nurse
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Unlimited Data and Strong SLAs Make These Business Plans Shine"
4/5
What do you like best about Xfinity?

They also have five year price locks, great network stability and security and a 30 day money back guarantee for new customers. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

removing incentives like autopay discount, video conferencing is not included with business phone, and initial set up can be a long wait. Review collected by and hosted on G2.com.

Sherika B.
SB
Sherika B.
Assistant Accountant
Mid-Market (51-1000 emp.)
"Dependable Service for Streaming and Daily Use"
4.5/5
What do you like best about Xfinity?

What I like best about Xfinity is the reliability. My internet stays fast and consistent, even when I’m streaming, working, or using multiple devices at the same time. The Wi-Fi coverage is strong throughout my home, and I don’t have to constantly reset or troubleshoot. I also like having everything in one place, which makes managing my service simple and convenient. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

What I dislike about Xfinity is that pricing and promotions can be confusing, especially when a promo period ends. It sometimes takes time to reach the right customer service support, and I wish plans and billing were more straightforward. That said, once everything is set up, the service itself usually works well. Review collected by and hosted on G2.com.

Zach B.
ZB
Zach B.
Maintenance Technician
Mid-Market (51-1000 emp.)
"Lightning-Fast Speeds"
5/5
What do you like best about Xfinity?

Fast speeds that never suffer form high time lag moments Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

Xfinity has been overwhelming positive to use Review collected by and hosted on G2.com.

Brian L.
BL
Brian L.
Account Executive
Mid-Market (51-1000 emp.)
Originally submitted 2/2/2019
"Old Technology in a Modern age"
0.5/5
Describe the project or task Xfinity helped with:

Office internet we have only 2 choices for an ISP on local, and the other being xfinity. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

At the current time I am not a huge fan of their service. It has been 4 months since signing up and still no installer, but I got a bill today. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Fast service"
5/5
What do you like best about Xfinity?

Pricing is manageable, able to download what I need at the right speed and volume. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

Website interface is not very robust, can be problematic depending on the chosen browser. Review collected by and hosted on G2.com.

JM
John M.
Small-Business (50 or fewer emp.)
"Expensive"
2.5/5
What do you like best about Xfinity?

Reliability of system. Very few outages. Review collected by and hosted on G2.com.

What do you dislike about Xfinity?

Expense is becoming excessive even by bundling products. Review collected by and hosted on G2.com.

Matthew W.
MW
Matthew W.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Xfinity is not reliable"
1.5/5
Describe the project or task Xfinity helped with:

Xfinity provides my cable tv and internet. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

I like the voice remote. It is really helpful when I want to navigate different channels or if I want to watch YouTube, except I can't figure out how to fast forward a video. I like the choice to pay the bill on the tv by speaking into the voice remote and saying "Pay My Bill" it's very convenient. Review collected by and hosted on G2.com.

Cari T.
CT
Cari T.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 5/12/2022
"Best Service Available in the Area"
5/5
Describe the project or task Xfinity helped with:

We use the for phone, internet, cable Review collected by and hosted on G2.com.

What do you like best about Xfinity?

Fast service with high speed, great mobile service and price, excellent cable Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Comcast Xfinity is the best you can get I my local, but comes with caveats"
0/5
Describe the project or task Xfinity helped with:

ISP for my work. Review collected by and hosted on G2.com.

What do you like best about Xfinity?

How fast their internet service can be. Customer service is great when you can reach them. Review collected by and hosted on G2.com.

Verified User in Veterinary
GV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"XFINITY review for internet and phones"
3.5/5
Describe the project or task Xfinity helped with:

Phone system and internet Review collected by and hosted on G2.com.

What do you like best about Xfinity?

The internet is the best. Phones are new Review collected by and hosted on G2.com.

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