---
title: X18 Review Engine Reviews
meta_title: 'X18 Review Engine Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how X18 Review Engine works for a business like yours.
date_modified: '2026-08-31'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# X18 Review Engine Reviews
**Vendor:** X18 Agency  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
## About X18 Review Engine
X18 Review Engine is a done-for-you review engine built for independent clinics — veterinary, dental, GP, cosmetic and podiatry practices that live or die by local search. Most clinic teams don't have time to chase reviews. X18 automates the whole loop: after each visit, the platform sends a personalised review request by SMS or email, timed and worded by the X18 AI Psychology Engine to reach clients at their happiest moment. Smart follow-ups lift response rates without nagging, every client gets asked, and private feedback capture gives unhappy clients a direct line to the practice — so issues get fixed offline while public reviews grow. Beyond reviews, X18 works your Google Business Profile like a specialist would: category tuning, competitor tracking, and weekly optimisation aimed at putting the clinic in the local top 3 on Google Maps — the position that wins the phone calls. Everything is managed for you. A dedicated account manager handles setup, connects your practice management system (ezyVet, Covetrus, Cliniko, Monday.com, Salesforce and 2,000+ other apps), and reports results through a live dashboard. X18 Agency is Australian-built and supports 941+ clinic owners across Australia, the United States, Canada, New Zealand, Singapore and Israel.






- [View X18 Review Engine pricing details and edition comparison](https://www.g2.com/products/x18-review-engine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-01+11%3A38%3A53+-0500&secure%5Bsession_id%5D=86c2dd36-4eb0-48c0-b145-4543870ab699&secure%5Btoken%5D=18049ce57e48698e8447657241689edd95bfb9383b508294b9985ad9dafbc1a8&format=llm_user)

## X18 Review Engine Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

## Top X18 Review Engine Alternatives
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