If you work closely with your rep there or their support team that can assist you in getting your approval rates up. We worked with them to increase our valid approval rates up from 97% to 99.2%. While we still didn't get any fraud, we were able to accept more orders. Review collected by and hosted on G2.com.

The cost. There are more budget friendly solutions out there. Signifyd is one. As long as you are a certain size company, there are substantial savings that can be had with other fraud solutions. Review collected by and hosted on G2.com.

We have been using NoFraud for several years after having repeated fraud orders. Once we added NoFraud, the fraudulent orders were non existence and it gave us peace of mind. There are still some frauds that come through, but we are confident in having their team guide us in the issue at hand and to help us solve the problem. Some of the issues were not related to the NoFraud app so it wasn't there fault. I would NOT manage an online business without NoFraud. It is a MUST HAVE app when operating an ecommerce store. It allows us to sleep well at night when orders are coming through. Thank you NoFraud for your service and great customer support. Review collected by and hosted on G2.com.

The app can improve its UX when searching for chargebacks that were manually submitted. Having some issues with these reports but it could be me that is not finding it. Review collected by and hosted on G2.com.

Wyllo has created a safe online experience both for us as a company but as well for customers and others being protected from fraudulent exposure. Review collected by and hosted on G2.com.

Honestly so far I haven't encountered anything that I don't like. It isn't perfect, we get far more holds than are actual fraud but that is just part of the process. I guess if anything cost can always be improved! Review collected by and hosted on G2.com.

I like that Wyllo adds confidence to our order review process by helping us identify potentially risky transactions before they become a bigger issue. It gives our team another layer of insight when deciding how to handle an order and helps make fraud prevention feel more manageable day-to-day. Review collected by and hosted on G2.com.

One area that could be improved is making fraud alerts and recommendations easier to interpret at a glance. Clearer explanations of the factors behind a flag or decision would help our team review orders more efficiently and feel confident taking the next step. Review collected by and hosted on G2.com.

We've had a great experience with Wyllo (NoFraud). Before implementing it, our team was manually reviewing orders, which was time-consuming and often created delays for customers. Wyllo has completely streamlined that process by automatically reviewing and approving or declining orders in real time.

The platform delivers an impressive 99% approval rate, allowing legitimate customers to move through checkout without unnecessary friction while still protecting us from fraudulent transactions. The automation has significantly reduced the workload on our team, improved operational efficiency, and helped us process orders much faster.

If you're looking for a fraud prevention solution that balances security with a seamless customer experience, Wyllo is an excellent choice. Review collected by and hosted on G2.com.

Sometimes legitimate orders get flagged and require manual approval, but this is rare, and support is quick to assist. Review collected by and hosted on G2.com.

We’ve been using Wyllo for nearly two years, and I truly can’t recommend them enough. The platform is seamless and very user-friendly, and their support has been wonderful throughout. During onboarding and setup, the team was incredibly kind and helpful, answering my many questions with so much patience.

Most importantly, Wyllo has been a critical resource for our customers when it comes to online payment security, and it also helps protect our company in cases of fraud. The website’s Help Centre is extensive and full of resources that have been essential for me and my team. Whenever we’ve needed something reviewed or wanted to better understand a process, we’ve been able to reach out and get extra assistance.

As an e-commerce business, Wyllo has become an essential part of how we protect both our customers and our revenue. Review collected by and hosted on G2.com.

There truly isn't much that we have disliked- I think sometimes the fail/review reasons are not entirely clear to us as the merchant, but we don't even entirely need them to be; as long as Wyllo analysts are handling it we can simply trust their knowledge and expertise. Review collected by and hosted on G2.com.

I enjoy that Wyllo saves me time by reaching out to the customer on our behalf and handling the entire review process. Their response times are very decent, and I really appreciate that they are very consistent customer service-wise. The initial setup was very simple, from what I heard. Review collected by and hosted on G2.com.

I notice that Wyllo's review turnaround times are longer compared to some other similar software. It takes about 24 hours, while others only take a few hours. Plus, I wish there was a way to interconnect Wyllo with other tools I use, because right now, they don't integrate. Review collected by and hosted on G2.com.

NoFraud (now Wyllo) prevents fraud without us having to do a lot of work to manage it; once set up, the platform is pretty much on autopilot. I do believe it's given us the confidence to proceed with some transactions we may not have approved on our own and without their insights. Review collected by and hosted on G2.com.

Despite us branding our verification communications, customers sometimes are confused about the message they receive for verification and as a result they ignore it, creating some delays in getting sales done while we reach out. Review collected by and hosted on G2.com.

Wyllo has been great for us in keeping customers within the US market. It has flagged customers who try to purchase through freight forwarder services, which we don’t allow. Wyllo also has a thorough list of known freight forwarders, making it easy for us to identify them and take action without having to manually enter those addresses on our end. Review collected by and hosted on G2.com.

The new Wyllo interface isn’t as good as the Classic Portal. Right now, we’re strictly using the Classic Portal because it makes it easier to find the information we need and determine what action to take on an order. Review collected by and hosted on G2.com.

As the Director of Operations for Cutler Nutrition, fraud prevention and chargeback protection are critical to our business. Wyllo has been an excellent partner in helping us identify high-risk transactions, reduce fraudulent orders, and protect our revenue without creating unnecessary friction for legitimate customers. Review collected by and hosted on G2.com.

The only downside I can think of which isn't a major one is that it may occasionally flag legitimate customer orders for review Review collected by and hosted on G2.com.