--- title: Workiz Reviews meta\_title: 'Workiz Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 239 reviews by the users' company size, role or industry to find out how Workiz works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 239 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Workiz Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exemplary customer support** from Workiz, enhancing their experience with timely communication and effective assistance. [(21 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186108&qs=pros-and-cons#reviews) Users find Workiz to be **extremely easy to use** , effectively streamlining operations and enhancing business efficiency. [(17 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187919&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Workiz, enhancing communication and streamlining business processes effortlessly. [(17 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186534&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Workiz, enhancing communication and streamlining business operations effectively. [(13 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185740&qs=pros-and-cons#reviews) Users appreciate the **user-friendly scheduling management** of Workiz, streamlining operations and enhancing team efficiency. [(9 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185616&qs=pros-and-cons#reviews) Users experience **customization difficulties** with Workiz, finding limited options and quirks in the interface challenging. [(10 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1991868&qs=pros-and-cons#reviews) Users find the **pricing too high** , leading to frustration and consideration of alternatives like Housecall Pro. [(8 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187884&qs=pros-and-cons#reviews) Users indicate that **improvement is needed** in the mobile app’s flow, UI efficiency, and pricing structure. [(7 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186297&qs=pros-and-cons#reviews) Users note a **learning curve** for new users, particularly with automations, templates, and setting up features effectively. [(7 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185555&qs=pros-and-cons#reviews) Users express that the **pricing is expensive** and often leads to additional unforeseen costs. [(6 mentions)](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187674&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Workiz ##### 1. Customer Support Users value the **exemplary customer support** from Workiz, enhancing their experience with timely communication and effective assistance. [ See 21 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186108&qs=pros-and-cons#reviews) See Related User Reviews ![Scott P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott P.") SP Scott P. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM for small to medium field service businesses" What do you like about Workiz? Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you like about Workiz? Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no ##### 2. Ease of Use Users find Workiz to be **extremely easy to use** , effectively streamlining operations and enhancing business efficiency. [ See 17 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187919&qs=pros-and-cons#reviews) See Related User Reviews ![Scott P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott P.") SP Scott P. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM for small to medium field service businesses" What do you like about Workiz? Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you like about Workiz? Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no ##### 3. User-Friendly Users love the **user-friendly interface** of Workiz, enhancing communication and streamlining business processes effortlessly. [ See 17 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186534&qs=pros-and-cons#reviews) See Related User Reviews ![Scott P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott P.") SP Scott P. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM for small to medium field service businesses" What do you like about Workiz? Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you like about Workiz? Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no ##### 4. Integrations Users value the **seamless integrations** of Workiz, enhancing communication and streamlining business operations effectively. [ See 13 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185740&qs=pros-and-cons#reviews) See Related User Reviews ![Scott P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott P.") SP Scott P. Small-Business (50 or fewer emp.) 5.0/5 "Great CRM for small to medium field service businesses" What do you like about Workiz? Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you like about Workiz? Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no ##### 5. Scheduling Management Users appreciate the **user-friendly scheduling management** of Workiz, streamlining operations and enhancing team efficiency. [ See 9 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185616&qs=pros-and-cons#reviews) See Related User Reviews ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you like about Workiz? Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no SM Sebin M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Field Service Management with Workiz" What do you like about Workiz? Workiz streamlines field service operations, making them highly efficient. Its real-time job scheduling, technician tracking, and built-in communicati ### 5 Cons or Disadvantages of Workiz ##### 1. Customization Difficulties Users experience **customization difficulties** with Workiz, finding limited options and quirks in the interface challenging. [ See 10 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1991868&qs=pros-and-cons#reviews) See Related User Reviews SM Sebin M. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Field Service Management with Workiz" What do you dislike about Workiz? Some features seem restricted unless you upgrade to a higher plan, particularly when it comes to automation and advanced reporting. The mobile app som ![Joshua .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua .") J Joshua . Small-Business (50 or fewer emp.) 5.0/5 "Efficient, Reliable, and Game-Changing for Our Field Service Operations" What do you dislike about Workiz? While Workiz covers most of our needs, the reporting dashboard could offer more customization options. We’d love the ability to create more advanced r ##### 2. Pricing Issues Users find the **pricing too high** , leading to frustration and consideration of alternatives like Housecall Pro. [ See 8 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187884&qs=pros-and-cons#reviews) See Related User Reviews ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you dislike about Workiz? Some areas of the UI require too many clicks to accomplish simple tasks. Text message handling can be frustrating when using multiple numbers under ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.") JL Justin L. Small-Business (50 or fewer emp.) 0.0/5 "BEWARE OF TRAPPED CONTRACTS THAT DONT EXIST. FRAUDULENT COMPANY." What do you dislike about Workiz? they have conned us into a fake annual contract when we deemed their software is unable to meet our business needs they are holding us hostage and mak ##### 3. Improvement Needed Users indicate that **improvement is needed** in the mobile app’s flow, UI efficiency, and pricing structure. [ See 7 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1186297&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I was unaware..." What do you dislike about Workiz? The mobile app for techs needs to improve flow and work. ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you dislike about Workiz? Some areas of the UI require too many clicks to accomplish simple tasks. Text message handling can be frustrating when using multiple numbers under ##### 4. Learning Curve Users note a **learning curve** for new users, particularly with automations, templates, and setting up features effectively. [ See 7 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1185555&qs=pros-and-cons#reviews) See Related User Reviews ![Julia J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia J.") JJ Julia J. Small-Business (50 or fewer emp.) 5.0/5 "Workiz Makes Field Service Operations Simple and Scalable" What do you dislike about Workiz? There’s a bit of a learning curve when it comes to setting up automations and customizing workflows. Also, the reporting features could be more detail PS Penelope S. Small-Business (50 or fewer emp.) 5.0/5 "Operations Manager" What do you dislike about Workiz? There’s a bit of a learning curve for new users, especially when setting up automations and templates. Also, the reporting features could be more cust ##### 5. Expensive Users express that the **pricing is expensive** and often leads to additional unforeseen costs. [ See 6 mentions ](https://www.g2.com/products/workiz/reviews?filters%5Bsentiment_snippet%5D=1187674&qs=pros-and-cons#reviews) See Related User Reviews ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Small-Business (50 or fewer emp.) 5.0/5 "A Powerful All-in-One Platform That Simplifies Running a Service Business" What do you dislike about Workiz? Some areas of the UI require too many clicks to accomplish simple tasks. Text message handling can be frustrating when using multiple numbers under ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.") JL Justin L. Small-Business (50 or fewer emp.) 0.0/5 "BEWARE OF TRAPPED CONTRACTS THAT DONT EXIST. FRAUDULENT COMPANY." What do you dislike about Workiz? they have conned us into a fake annual contract when we deemed their software is unable to meet our business needs they are holding us hostage and mak ## Top-Rated Alternatives [ ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") Housecall Pro 4.3/5(204) ](https://www.g2.com/products/housecall-pro/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/workiz/competitors/alternatives) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 7/10/2024 "Good Software that is constantly evolving" 4.5/5 What do you like best about Workiz? It's great to have a software that my team can all refer back to. It's great to have all these different softwares put into one place. Review collected by and hosted on G2.com. What do you dislike about Workiz? High POS systems charges. Higher than other softwares like jobber. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? One place to manage all my business transactions from. Review collected by and hosted on G2.com. Show More Response from Rose Kahn of Workiz [Editedit](https://www.g2.com/survey_responses/workiz-review-9879642/official_response/edit) Hi, Thank you very much for your positive feedback. We appreciate it. In regards to our pricing. We offer both a free lite version as well as monthly payments vs. annual payments for different budgets. [See how Workiz improved](https://www.workiz.com/pricing-plans/) Current UserValidated ReviewerSource: Organic ![Ross G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ross G.") RG Ross G. CEO Small-Business (50 or fewer emp.) 10/18/2023 "Great Software with endless features." 5/5 What do you like best about Workiz? Simple to use. Built specifically for my type of business, which is on-call repair and installation services that need good dispatching features. Built-in VOIP service packed with helpful features like call masking, call recording, a quick way to share recordings, the ability to port all your existing numbers, and only $2 a month per number! You can get local numbers everywhere in NA. I love this VOIP feature so much because before this, I used Grasshopper, RingCentral, Vonage, and they were all either bad or too expensive. And when you can have it integrated into your existing work process management software, what more can you ask for? I love Workiz. (There is one major issue with Workiz, and I will mention it in "what I dislike.") The software operates flawlessly. They always update it, introduce new features, and you can submit requests for new features and monitor the progress of their acceptance and development. The mobile app is easy to use, with an option to accept credit card payments from the app and a built-in live 24/7 chat. I tried Jobber, House Call Pro, Service Titan, and I think a few others, but I don't remember the names. However, after doing my research, I found Workiz to offer the best ROI. I've naturally become their ambassador and recommend it to all my colleagues on any occasion because they are genuinely doing a great job. Review collected by and hosted on G2.com. What do you dislike about Workiz? If or when the need for support arises (I say "if" because 99% of the time everything works solidly), the chat support isn't always great at understanding the issue. They often respond in a way that gives me the impression I'm speaking with someone located far from NA, who isn't very technically aware of the software behind Workiz. In many cases, this leads to prolonged miscommunication, repeated questions, and inefficiency in addressing my concerns. I typically become quite frustrated in these situations. The communication with support breaks down, but after a short time, the issue resolves itself. Nothing else Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Everything i need to run my business. Everything! (i already mentioned why in the section why i like it) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 12/29/2023 "Great all in one tool for a service business" 5/5 What do you like best about Workiz? We switched to Workiz from Housecall pro. As a service business it was really important for us to keep track of all the jobs. With Workiz we are able to give jobs various statuses depending on the level of completion or payment processing stage. We never miss any deadline or payments. It also has a soft phone as well and accepts cards. Review collected by and hosted on G2.com. What do you dislike about Workiz? It's really easy to use for younger generation, our 60+ subcontractors find it difficult to use though. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Give tags and statuses to jobs so they don't get lost - for example mark the ones where the payment has not been received or the once's that need follow up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thomas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas B.") TB Thomas B. Asset Manager Small-Business (50 or fewer emp.) 5/11/2024 "Streamlined. Clean, easy to use and teach" 4/5 What do you like best about Workiz? Very clean and simple, no clutter. Very easy for new technicians to learn. Customer support has been awesome. Review collected by and hosted on G2.com. What do you dislike about Workiz? App functionality limited at times, no pipeline feature. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Streamlined way to dispatch jobs. All in one solution to make contacting customers nice and easy Review collected by and hosted on G2.com. Show More Response from Rose Kahn of Workiz [Editedit](https://www.g2.com/survey_responses/workiz-review-9638778/official_response/edit) Hi Thomas, Thank you for your kind review! We appreciate it. Especially the constructive feedback on our application. We will definitely look in to how to improve upon that. Validated ReviewerSource: Organic ![Seamus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seamus S.") SS Seamus S. Small-Business (50 or fewer emp.) 7/20/2023 "The Best I've Found In A Crowded Market" 5/5 What do you like best about Workiz? When it comes to this kind of management software, I've tried just about everything. None of them quite gave us all the features we needed for our window treatment business, or they had them and were abismally painful to use. Workiz gave us everything we needed to operate our small business, and did it with a clean, user-friendly UI and logical workflow. Our techs have only said great things about using this software, and it makes management and sales a breeze for me. Review collected by and hosted on G2.com. What do you dislike about Workiz? I'd like to see the option to have multiple payment plans available on an estimate. Not essential but it would be a nicety. It would also be nice to have tasks available in something other than the enterprise version. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Workiz unifies our CRM, customer communication, work calendar, and dispatch management, saving us time and money in the process. The professional look and built in features like financing options have also increased our sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NH Nikki H. Small-Business (50 or fewer emp.) 1/8/2024 "Great CRM" 4.5/5 What do you like best about Workiz? Workiz has helped our company grow and become more organized. The automations are fantastic and we are getting mroe and more reviews form using them! Review collected by and hosted on G2.com. What do you dislike about Workiz? Thery do not accomidate multi-day jobs in scheduling very well- or different phases in a project. That is something I would like to see. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Scheduling, phone porting, estimating, invoicing- being able to do everything through one systme is extremly helpful. Review collected by and hosted on G2.com. Show More Response from Rose Kahn of Workiz [Editedit](https://www.g2.com/survey_responses/workiz-review-9093026/official_response/edit) Thank you for the positive review and feedback. We have launched a Multi-Day Jobs feature to accommodate this. Take a look: [See how Workiz improved](https://www.workiz.com/features/multi-day-jobs/) Current UserValidated ReviewerSource: Organic LK Lonnie K. Small-Business (50 or fewer emp.) 7/18/2023 "The Best Service Program for Small businesses" 5/5 What do you like best about Workiz? The Workiz program is simple straight forward and easy to use. The best thing about the product it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program. Review collected by and hosted on G2.com. What do you dislike about Workiz? The Workiz program is very stable we have only experienced a few times the internet not connecting but that is not a Workiz issue rather a network issue. I really have no issues with the program, the support is verry good you may have to wait 20 minutes for a support rep but overall the Workiz program preforms exceptionally well. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? CRM - it keeps us with current information and photos of previous jobs. Invoicing- This allows for accurate invoicing. Taxes- keeps us current on taxes Communications – Notifies the customer and techs of any updates they need Inventory- looking forward to tracking of our inventory for better planning. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Miguel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel C.") MC Miguel C. Small-Business (50 or fewer emp.) 1/17/2024 "Streamlined Customer & Employer Experience" 4.5/5 What do you like best about Workiz? payment options including finance option, automations, tags, map view. Review collected by and hosted on G2.com. What do you dislike about Workiz? various little bugs that happen after an update every now and then. certain settings are not easy to change or all found in the same place in settings. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? tracking calls- we will see how it works! being able to tag customers helps a lot. Review collected by and hosted on G2.com. Show More Response from Rose Kahn of Workiz [Editedit](https://www.g2.com/survey_responses/workiz-review-9122226/official_response/edit) Thank you for your positive review and important feedback.we will definitely make a note of this. We are constantly working to improve our systems so that it works better for you. Current UserValidated ReviewerSource: Organic ![Andrew W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew W.") AW Andrew W. Business Owner Small-Business (50 or fewer emp.) 1/8/2024 "Great service" 5/5 What do you like best about Workiz? The ability to stak jobs ontop of eachother Review collected by and hosted on G2.com. What do you dislike about Workiz? The update in Q1 2024 is a step down from what we previously had. Refresh feature is a button instead of a pulldown screen and the missed calls dont dissapear when you press on them after a refresh Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? Effiency Review collected by and hosted on G2.com. Show More Response from Rose Kahn of Workiz [Editedit](https://www.g2.com/survey_responses/workiz-review-9092332/official_response/edit) Hi Andrew, Thank you very much for your feedback. We appreciate it, and will definitely take into consideration your comment on the Q1 2024 update. Current UserValidated ReviewerSource: Organic ![Christina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina G.") CG Christina G. Small-Business (50 or fewer emp.) 5/4/2023 "Simple, Easy & Efficient!!" 4.5/5 What do you like best about Workiz? Workiz makes it easy to navigate their website, and customer service is beyond helpful when answering all questions! It has become a massive part of our routine and helped us build a stronger foundation as we grow our business. As the central office manager who uses the site entirely throughout the day for just about everything we do, I enjoy how user-friendly Workiz is. Review collected by and hosted on G2.com. What do you dislike about Workiz? Workiz has a fantastic foundation; there are just a couple of widgets and tools that I wish were more in-depth and had more categories to organize better and have more attention to detail. Review collected by and hosted on G2.com. What problems is Workiz solving and how is that benefiting you? While the Locksmiths are on the go, I can assign jobs and add products and services to the invoices, allowing them to do their work and get payment on-site without hassle. Workiz keeps track of our inventory, invoices, and client information. The schedule is easy to navigate for me in the office and for the technicians on the road. Review collected by and hosted on G2.com. 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