Workfloow Reviews & Product Details

Workfloow is field service and job management software for UK trade and restoration businesses. It was built by Disaster Assist UK, a restoration company with 28 years in the trade, to fix a simple problem: jobs get done differently every time, and the office can't see what is happening on site. With Workfloow, each business builds the exact steps its jobs follow, such as a water damage claim, a damp survey or a boiler service, and saves them as a template. Every new job follows that template, and each step is assigned to an engineer and shown on their iOS or Android phone with checklists, photos and notes. Conversations about the work happen on the step itself rather than in WhatsApp. The office sees every job live: the current step, who is assigned, the evidence captured, and the value waiting approval, approved or invoiced. Customers and clients such as insurers and landlords are kept as separate records. Workfloow also includes scheduling and dispatch, a GPS live map, recurring jobs, estimates and invoices with VAT, digital signatures, a customer portal, equipment tracking, worker compliance, time logs and public case studies. It is hosted on AWS, with UK-based support.