Introducing G2.ai, the future of software buying.Try now
Kontent.ai
Sponsored
Kontent.ai
Visit Website
Product Avatar Image
WordPress.org

By WordPress Foundation

Unclaimed Profile

Claim your company’s G2 profile

Claiming this profile confirms that you work at WordPress.org and allows you to manage how it appears on G2.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

  • We’ll verify your work email before granting access.

Claim Now
4.4 out of 5 stars

How would you rate your experience with WordPress.org?

Kontent.ai
Sponsored
Kontent.ai
Visit Website

WordPress.org Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find WordPress.org's ease of use exceptional, allowing quick website creation even for beginners. (132 mentions)
Users appreciate the freedom of customization on WordPress.org, allowing personal expression through diverse plugins and themes. (94 mentions)
Users love the abundance of plugins in WordPress, enabling quick and easy website creation for various needs. (85 mentions)
Users love the freedom of customization in WordPress.org, enabling them to create unique, professional websites easily. (69 mentions)
Users value the flexibility of WordPress.org, enjoying extensive customization and the ability to create unique sites effortlessly. (52 mentions)
Users love the seamless integrations of WordPress.org, enhancing website functionality and user experience effortlessly. (45 mentions)
Users often face plugin conflicts that can disrupt website functionality and lead to frustrating experiences. (61 mentions)
Users struggle with a steep learning curve, particularly beginners facing complex setup and customization challenges. (45 mentions)
Users highlight significant security issues with WordPress, making it vulnerable to hacking and data leaks. (44 mentions)
Users find inadequate updates in WordPress can complicate workflows and require extra time for maintenance. (29 mentions)
Users must be aware of security vulnerabilities in WordPress.org, necessitating careful maintenance and vigilant monitoring against threats. (24 mentions)
Users find WordPress.org to be expensive due to costs associated with hosting, themes, and necessary plugins. (19 mentions)
Users experience slow performance with WordPress, facing lags and frequent crashes during extended use. (16 mentions)
Users experience poor customer support, facing challenges when complex issues arise and enduring frustrating wait times. (14 mentions)

Top Pros or Advantages of WordPress.org

1. Ease of Use
Users find WordPress.org's ease of use exceptional, allowing quick website creation even for beginners.
See 132 mentions

See Related User Reviews

Somnath J.
SJ

Somnath J.

Small-Business (50 or fewer emp.)

5.0/5

"Best Open Source Tool for Website Design and Development"

What do you like about WordPress.org?

I am reviewing it after developing 100s wordpress websites since last 15 years. WordPress is a free, open-source platform designed for building websit

Carelis C.
CC

Carelis C.

Small-Business (50 or fewer emp.)

4.5/5

"Web Design"

What do you like about WordPress.org?

Thanks to WordPress, you can create a personalized business website with pro themes at a low cost. Easy installation on a server and with automatic c

2. Customization
Users appreciate the freedom of customization on WordPress.org, allowing personal expression through diverse plugins and themes.
See 94 mentions

See Related User Reviews

Jeff B.
JB

Jeff B.

Small-Business (50 or fewer emp.)

5.0/5

"Wordpress Review"

What do you like about WordPress.org?

Easy to set up. The abundance of plugins and themes.

AW

Andy W.

Mid-Market (51-1000 emp.)

5.0/5

"Word Press makes editing websites simple and easy"

What do you like about WordPress.org?

I like how easy it is to use word press and edit websites

3. Plugins
Users love the abundance of plugins in WordPress, enabling quick and easy website creation for various needs.
See 85 mentions

See Related User Reviews

Rahul G.
RG

Rahul G.

Mid-Market (51-1000 emp.)

4.5/5

"Best CMS on the Internet"

What do you like about WordPress.org?

It is easy to use CMS for making any type of website in short time. Easy to Use because theme and plugin do all task in a minute which saves time in b

Jeff B.
JB

Jeff B.

Small-Business (50 or fewer emp.)

5.0/5

"Wordpress Review"

What do you like about WordPress.org?

Easy to set up. The abundance of plugins and themes.

4. Customizability
Users love the freedom of customization in WordPress.org, enabling them to create unique, professional websites easily.
See 69 mentions

See Related User Reviews

Mukesh K.
MK

Mukesh K.

Small-Business (50 or fewer emp.)

4.0/5

"Best tool to build website by yourself"

What do you like about WordPress.org?

WordPress is just awesome! It’s super flexible, you can create any kind of website blog, shop, portfolio with so many free themes and plugins. It’s op

Rie T.
RT

Rie T.

Small-Business (50 or fewer emp.)

4.5/5

"Now is the time to have your own site and build your world!"

What do you like about WordPress.org?

The ability to customize your own site freely. And, your own view of the world will be reflected on your site.

5. Flexibility
Users value the flexibility of WordPress.org, enjoying extensive customization and the ability to create unique sites effortlessly.
See 52 mentions

See Related User Reviews

Eben S.
ES

Eben S.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Website Creation: Building with WordPress Made Simple"

What do you like about WordPress.org?

One of the best things about WordPress.org is its flexibility and control. It’s open-source, so you can customize nearly every aspect of your site wit

Sabri S.
SS

Sabri S.

Small-Business (50 or fewer emp.)

5.0/5

"My experience with Wordpress"

What do you like about WordPress.org?

I appreciate the vast number of plugins available and the variety of themes provides great flexibility for design and branding.

6. Integrations
Users love the seamless integrations of WordPress.org, enhancing website functionality and user experience effortlessly.
See 45 mentions

See Related User Reviews

JL

Jess L.

Small-Business (50 or fewer emp.)

3.0/5

"Easy to pick up as a beginner"

What do you like about WordPress.org?

- easy to use and get started on - lots of useful features, integrations and straightforward design - good value

Jaydeep K.
JK

Jaydeep K.

Mid-Market (51-1000 emp.)

5.0/5

"A flexible and reliable platform for building scalable websites"

What do you like about WordPress.org?

WordPress.org offers unmatched flexibility and scalability for website and application development. The vast library of themes, plugins, and integrati

Top Cons or Disadvantages of WordPress.org

1. Plugin Issues
Users often face plugin conflicts that can disrupt website functionality and lead to frustrating experiences.
See 61 mentions

See Related User Reviews

Nithiya Y.
NY

Nithiya Y.

Small-Business (50 or fewer emp.)

3.5/5

"Requires advanced knowledge still User Friendly"

What do you dislike about WordPress.org?

At times, implementing advanced features requires coding knowledge or the use of additional plugins, which can be a challenge without technical expert

Richard M.
RM

Richard M.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and very user friendly"

What do you dislike about WordPress.org?

There is a good amount of dated plug ins on there that should be reviewed to be removed,especially if they are not compatible with the latest wordpres

2. Learning Curve
Users struggle with a steep learning curve, particularly beginners facing complex setup and customization challenges.
See 45 mentions

See Related User Reviews

prashanth u.
PU

prashanth u.

Mid-Market (51-1000 emp.)

5.0/5

"Robust and Flexible Platform for All Websites"

What do you dislike about WordPress.org?

Advanced customization can require technical knowledge, and beginners may find the initial setup overwhelming. Occasional compatibility issues arise w

Elizabeth L.
EL

Elizabeth L.

Small-Business (50 or fewer emp.)

4.0/5

"If you have no experience setting up a website you may need help"

What do you dislike about WordPress.org?

I had a hard time figuring out the e-commerce part of things but not sure if it was due to go-daddy or WordPress. I wish I had the money to have someo

3. Security Issues
Users highlight significant security issues with WordPress, making it vulnerable to hacking and data leaks.
See 44 mentions

See Related User Reviews

NF

Nick F.

Small-Business (50 or fewer emp.)

5.0/5

"Top CMS on the internet."

What do you dislike about WordPress.org?

Its popularity makes it a prime target for spammers.

Tohibullah M.
TM

Tohibullah M.

Small-Business (50 or fewer emp.)

4.0/5

"Easiest and the cheapest way to launch a blog or an ecommerce store"

What do you dislike about WordPress.org?

Might not be the most secure way to launch a mission critical site where stakes are high, such as a banking site. PHP language with which this open so

4. Inadequate Updates
Users find inadequate updates in WordPress can complicate workflows and require extra time for maintenance.
See 29 mentions

See Related User Reviews

Nithiya Y.
NY

Nithiya Y.

Small-Business (50 or fewer emp.)

3.5/5

"Requires advanced knowledge still User Friendly"

What do you dislike about WordPress.org?

At times, implementing advanced features requires coding knowledge or the use of additional plugins, which can be a challenge without technical expert

SD

Sushila D.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect platform for blogs and content"

What do you dislike about WordPress.org?

Keeping plugins, themes and wordpress itself updated takes extra time compared to hosted platform

5. Security Vulnerabilities
Users must be aware of security vulnerabilities in WordPress.org, necessitating careful maintenance and vigilant monitoring against threats.
See 24 mentions

See Related User Reviews

Luca P.
LP

Luca P.

Small-Business (50 or fewer emp.)

4.0/5

"Complete CMS - .org != .com"

What do you dislike about WordPress.org?

Security Vulnerability Management The platform’s popularity creates attractive targets for malicious attacks, requiring vigilant security monitorin

KD

Khushi D.

Small-Business (50 or fewer emp.)

4.5/5

"Powerful and fully customizable."

What do you dislike about WordPress.org?

Because its so popular, sites can be frequent become an hacking targets. so it needs an extra security.

6. Expensive
Users find WordPress.org to be expensive due to costs associated with hosting, themes, and necessary plugins.
See 19 mentions

See Related User Reviews

Clarence P.
CP

Clarence P.

Small-Business (50 or fewer emp.)

5.0/5

"WordPress: More than a blogging tool"

What do you dislike about WordPress.org?

On Wordpress.com, i tried to create a Proof of concept for a client and i could not because the free themes are paid for on Wordpress.com. Which sucks

Kamal D.
KD

Kamal D.

Small-Business (50 or fewer emp.)

4.0/5

"Well Structured CMS for your website development"

What do you dislike about WordPress.org?

The readymade themes/templates which we purchase for the development are costly.

7. Slow Performance
Users experience slow performance with WordPress, facing lags and frequent crashes during extended use.
See 16 mentions

See Related User Reviews

JW

Josiah W.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful and Extendable"

What do you dislike about WordPress.org?

The downside to Wordprss is relying on a lot of community plugins. Bad updates, out of date plugins, or just too many plugins slowing down a site can

Parvinder kaur s.
PS

Parvinder kaur s.

Small-Business (50 or fewer emp.)

5.0/5

"best experience with wordpress"

What do you dislike about WordPress.org?

plugins update updates are slow down my website

8. Poor Customer Support
Users experience poor customer support, facing challenges when complex issues arise and enduring frustrating wait times.
See 14 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"WordPress is an excellent CMS"

What do you dislike about WordPress.org?

I did not particularly enjoy the wait times at time and the lack of features.

Yasir M.
YM

Yasir M.

Mid-Market (51-1000 emp.)

4.5/5

"Best Ever"

What do you dislike about WordPress.org?

- Customer support is not up to the mark - Graphically it is not Good Like shopify

WordPress.org Reviews (9,341)

View 9 Video Reviews
Reviews

WordPress.org Reviews (9,341)

View 9 Video Reviews
4.4
9,341 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Spencer T.
ST
Director
Small-Business (50 or fewer emp.)
"Flexible, powerful, and client-friendly — the backbone of my web design business"
What do you like best about WordPress.org?

The flexibility to build anything from a simple brochure site to a full e-commerce store without being locked into a proprietary platform. As a web designer, I've built over 50 client sites on WordPress and the combination of Gutenberg, page builders like DIVI and WP Bakery, and the plugin ecosystem means I can deliver custom solutions quickly. Clients love that they can update content themselves without technical knowledge, and I love that I'm not rebuilding the same functionality from scratch on every project. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Plugin conflicts can be frustrating — especially when a theme update breaks something that was working fine. Security requires ongoing attention; clients who ignore updates often end up with compromised sites. The learning curve for complete beginners is steeper than hosted alternatives like Squarespace, which is why most of my clients prefer to have me handle the build and then just manage content updates themselves. Review collected by and hosted on G2.com.

SD
Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"The Structured Data Engine: Perfect for Cataloging Content and Meeting Accessibility Standards"
What do you like best about WordPress.org?

One of the greatest advantages for developers and power users is the ability to transform the CMS from a basic blogging platform into a robust, structured data system through the use of Custom Post Types (CPTs) and Custom Fields. By utilizing plugins such as Advanced Custom Field (ACF), it becomes possible to create entirely new content types—like "Products," "Events," or "Team Members"—each with their own specific, repeatable data fields, such as price, date, or location. This functionality enables us to manage complex data catalogs and inventories directly from the admin dashboard, making the CMS much more than just a simple blogging tool. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

One of the main issues is the database overhead and potential stability problems caused by low-quality plugins and themes. Because the platform is highly open, users often add third-party code that may not be well-optimized or secure. This can result in database bloat, script conflicts, and significant drops in performance. Review collected by and hosted on G2.com.

Vishal J.
VJ
Software Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"The True Owner's CMS: Unrestricted Freedom and Limitless Customization"
What do you like best about WordPress.org?

The massive community and ecosystem are huge assets. There are tens of thousands of free and premium plugins and themes available, meaning that almost any functionality we need - from SEO Optimization (Yoast/Rank Math) to advanced caching can be added instantly. This extensibility allows a single platform to scale from a simple blog to a complex, high-traffic corporate portal or online store. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Optimising for speed and performance can be a continuous challenge. When too many or poorly coded plugins are installed, tye site often slows down, requiring significant troubleshooting time and the purchase of premium optimization services to maintain a competitive page load speed. Review collected by and hosted on G2.com.

Ekah E.
EE
Co-Founder
Small-Business (50 or fewer emp.)
"E-Commerce Freedom with Unbeatable Plugin Support"
What do you like best about WordPress.org?

WordPress.org stands out for its plugin ecosystem, especially in the e-commerce space. Plugins like WooCommerce offer powerful functionality for selling products, managing orders, and accepting payments. You can integrate it with tools like Stripe, PayPal, and Mailchimp, making it easy to create a scalable online business. The flexibility is unmatched compared to hosted platforms. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Managing multiple plugins can become complex, especially for beginners. Conflicts between plugins or issues after updates can disrupt your store. Since it's self-hosted, you're responsible for maintenance, backups, and security, which requires some technical confidence. Review collected by and hosted on G2.com.

Jaydeep D.
JD
DA
Small-Business (50 or fewer emp.)
"Ultimate Flexibility and Control with Endless Plugin Options"
What do you like best about WordPress.org?

What I love most is the unlimited freedom and control. You own 100% of your site and can add any feature imaginable using the massive collection of free and paid plugins. It's the most flexible foundation for any website. its very easy to use for all the users who are new in the software. Also it is very easy to setup on any computer. there is no need to integrate with another software, Your hosting is enough. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The self-hosted nature means you are responsible for everything. You have to manage security, install all updates yourself, and handle all backups, which can be time-consuming and requires some technical knowledge.

Another common pain point is plugin/theme compatibility and quality. While you have unlimited choices, a poorly coded third-party add-on can slow down your site or introduce security vulnerabilities. Review collected by and hosted on G2.com.

Somnath J.
SJ
Eternitty
Computer Software
Small-Business (50 or fewer emp.)
"Best Open Source Tool for Website Design and Development"
What do you like best about WordPress.org?

I am reviewing it after developing 100s wordpress websites since last 15 years. WordPress is a free, open-source platform designed for building websites, making it suitable for businesses of all sizes. Its user-friendly interface and straightforward setup process make it especially accessible for beginners. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Many WordPress websites tend to load slowly, often because of the poor code quality found in some themes and plugins. Additionally, if plugins and themes are not kept up to date, they can become a source of malware and vulnerabilities. WordPress websites are usually soft target for hackers. Review collected by and hosted on G2.com.

Harish K.
HK
Senior Digital Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Open‑source website platform with a vast plugin ecosystem that simplifies development."
What do you like best about WordPress.org?

The best thing about WordPress.org is the ability to install any theme or plugin, allowing you to shape your site to fit your needs. Editing is easy, even without prior coding knowledge. It comfortably powers everything from simple blogs to large e-commerce and enterprise sites. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Having too many plugins, or those of poor quality, can lead to conflicts and slow down the site. Good performance depends heavily on reliable hosting, and resolving issues often requires significant troubleshooting time. The selection of free themes is somewhat limited, and above all, security remains the main concern. Review collected by and hosted on G2.com.

Osvaldo B.
OB
Software Tester
Small-Business (50 or fewer emp.)
"Versatile Website Builder, But Not the Most Intuitive"
What do you like best about WordPress.org?

WordPress is a helpful platform for building a website from the ground up. It offers a wide range of customization options, allowing you to tailor your site to your preferences. For those who cannot hire a professional website manager, it serves as a comprehensive solution. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

In my experience, WordPress can be somewhat complicated to use. I find it not very intuitive, and the end result often does not match the quality you would get from a professional website creator. Review collected by and hosted on G2.com.

Nithiya Y.
NY
Teaching Professional
Small-Business (50 or fewer emp.)
"Requires advanced knowledge still User Friendly"
What do you like best about WordPress.org?

What I like best about WordPress.org is the simplicity and flexibility it offers. The platform is intuitive to use, which means we don’t need to spend excessive time learning or troubleshooting. Whether it’s updating content, adding new functionality, or customizing the look and feel, WordPress.org makes it easy to turn ideas into reality quickly. This ability to make changes and launch updates in a short turnaround time has been invaluable for keeping our website aligned with our needs. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

At times, implementing advanced features requires coding knowledge or the use of additional plugins, which can be a challenge without technical expertise. While the core platform is simple, more complex customizations definitely need a deeper understanding of development. Additionally, some updates—though well-intentioned—can make things feel more complicated, which may disrupt workflows temporarily. Review collected by and hosted on G2.com.

Manila B.
MB
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"The Most Flexible and Powerful CMS Out There"
What do you like best about WordPress.org?

What I like best about WordPress.org is the complete freedom it gives me to build and customize any kind of website. The open-source nature means I have full control over everything — from themes and plugins to the actual code. The huge community, endless resources, and thousands of integrations make it incredibly powerful and adaptable for any project, from simple blogs to complex e-commerce sites. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The only downside is that managing everything yourself — hosting, updates, backups, and security — requires more technical knowledge compared to hosted platforms. It’s not a plug-and-play solution for beginners, but for those willing to learn (or work with a developer), the flexibility is totally worth it. Review collected by and hosted on G2.com.