Wealthbox CRM Features
Content (2)
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Automation
Automates some or all operation related tasks
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Platform Additional Functionality (6)
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Pre-Built Connectors
Provides useful pre-defined data connections to important external systems and applications.
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Dashboard
Has a centralized dashboard for users to interact with
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Cloud
Provides a cloud based version of the platform
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Mobility
Is accessible from a mobile device and by users on the go.
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Messaging
Contains in-application messaging abilities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Platform Reporting and Analytics (2)
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Reporting
Provides analytics tools that reveal important business metrics and track progress.
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Forecasting
Provides sales forecasting and modeling capabilities based on historical data.
Customer Support (11)
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Case Management
Contains customer request handling functionality and issue tracking.
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Customer Support Portal
A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more.
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Knowledge Base
An information repository for customers to get self-service answers to their questions.
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Support Analytics
Allows users to conduct analysis on support activities.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Client Management
Manage contact details and communication with clients
Workflow Management
Create, design and manage workflows for repetitive tasks
Territory Management
Organize customer data and accounts by user or geography
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Document Management
Store, manage, and track all electronic documents in a centralized location
Marketing Automation (5)
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Campaign Management
Provides email marketing campaign management functionality.
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Lead Management
Contains lead tracking and management capabilities.
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Marketing Analytics
Contains analysis tools to provide insights on marketing campaign effectiveness.
Email Management
Manage, store and organize emails within the system or via third-party apps
Email Marketing
Create and send email blasts/campaigns
Sales Force Automation (6)
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Pipeline Management
Manages sales pipelines from prospecting to close.
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Task Management
Manages sales force tasks, assigning tasks and distributing work.
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Product and Price List Management
Contains a product catalogue and price list for salespeople to pull from.
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Quote and Order Management
Provides custom quote creation functionality.
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Contract Management
Manages the entire contract process, from creation and negotiation to signing.
Contact Management
Manage, organize, and store contact information
Agentic AI - Financial Services CRM (1)
Decision Making
Makes informed choices based on available data and objectives
Workflow (4)
Triggering
Initiate internal workflows based on detected events or requests.
Email drafting
Generate compliant client follow-up emails based on meeting context.
Form Pre-fill
Populate financial forms and account documents using captured client data.
CRM Auto-Logging
Sync transcripts, notes, and activities directly into CRM records.
Compliance (5)
Document verification
Confirm required disclosures and documentation are captured during interactions.
Language Monitoring
Detect prohibited, risky, or out-of-policy language in communications.
Audit Trail
Maintain tamper-resistant logs of conversations, edits, and compliance reviews.
Access Control
Restrict data access based on user roles and permissions.
Triggering
Initiate internal workflows based on detected events or requests.
Conversation Intelligence (3)
Action Items
Identify and extract follow-ups, tasks, and next steps from conversations.
AI Meeting Transcription
Capture and transcribe client meetings and calls into summaries.
Sentiment analysis
Analyze tone, sentiment, and engagement signals to assist client relationships.
Insights (3)
Next Best Action
Recommend follow-up steps or opportunities based on AI analysis.
Client Interaction Analysis
Provide dashboards and reports on communication trends and advisor performance.
Revenue Opportunity
Identify upsell, cross-sell, or revenue opportunities from client conversations.
Additional Functionality (27)
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Activity Tracking
Track and document all activities across devices, networks, and other systems
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Import/Export
Import and export data to and from software applications
Customizable Reports
Alter the layout and content of reports
Customizable Fields
Customize data fields to support various needs and use cases
Lead Capture
Automatically identify and save contact information of potential customers
Relationship Tracking
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Email Templates
Pre-made examples and templates for emails
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Task Scheduling
Track and manage the scheduling of tasks
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Team Assignments
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
For Financial Institutions
Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.
Interaction Tracking
Track interaction history by documenting conversations for contacts
Sales Reports
Reports specific to sales analysis for trends and strategies



