WatchGuard Network Security Reviews & Product Details

WatchGuard Network Security includes Firebox physical, virtual, cloud, and hosted firewall options for protecting network traffic, access, and connected systems. The portfolio supports organizations operating on-premises, cloud, and hybrid environments, including multi-site networks and distributed workforces. Security Beyond Basic Firewall Controls Firebox solutions combine firewall controls with intrusion prevention, application control, URL filtering, DNS security, anti-malware protection, VPN connectivity, SD-WAN, and HTTPS inspection. These capabilities help security teams monitor encrypted traffic, user and application activity, and network events from the perimeter to remote access connections. Centralized Administration and Reporting WatchGuard Cloud provides centralized configuration, policy management, monitoring, alerts, and reporting for supported Firebox appliances, access points, and security services. Administrators can use the platform to manage security policies and review activity across multiple locations from one interface. Support for Hybrid Networks and Managed Services The platform supports physical appliances, virtual firewalls, cloud deployments, and remote-access use cases. WatchGuard also provides licensing, multi-tenant administration, and management workflows for managed service providers and internal IT teams responsible for customer or multi-location environments. The WatchGuard Security Portfolio WatchGuard Network Security is part of a broader security portfolio that includes endpoint security, identity security, secure Wi-Fi, network detection and response, managed detection and response, and secure-access services. These products can be managed alongside network-security controls through WatchGuard’s unified security platform.

Seller

WatchGuard

Discussions

WatchGuard Network Security Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Liz Kervick

Used by Lumen Cloud Connect and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

WatchGuard Network Security Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is WatchGuard Network Security, and what problem is it built to solve?

WatchGuard Network Security is a cybersecurity offering focused on protecting business networks, applications, and data from cyber threats. It does this through network security solutions that include firewalls, secure access, and threat detection, with an emphasis on simplified management.

What languages does WatchGuard Network Security support?

WatchGuard Network Security supports 7 languages: English, French, German, Italian, Japanese, Portuguese, and Spanish.

What company sizes and industries is WatchGuard Network Security the best fit for?

Positive experiences span small businesses and mid-market organizations, with the strongest industry presence in IT and network security.

Small businesses: A prominent group of positive users.
Mid-market organizations: Also strongly represented among positive users.
IT and network security: Information technology services and computer and network security are especially well represented.

How long does it take to implement WatchGuard Network Security across a team?

Implementation is often completed in under a month, though timelines vary with the environment and scope.

Time to go live	Relative frequency
Under one month	Most common reported range
Under one day	Also reported regularly
One to three months	Reported, but less common

What customer support options does WatchGuard Network Security provide, and how do users find the overall support experience?

The support experience is often described as knowledgeable and helpful, but response times can be uneven. Users appreciate hands-on assistance with configuration and troubleshooting, while some report delays or less thorough help with complex issues.

What is the experience like for teams switching to WatchGuard Network Security from another tool?

Switching to WatchGuard Network Security is often motivated by a desire for easier administration, stronger or broader security features, and better value. Users coming from firewall products such as Cisco, SonicWall, Fortinet, Sophos, and Juniper describe simpler management and useful feature coverage; the transition can still involve learning the configuration and planning the setup.

What features or capabilities could make WatchGuard Network Security even more useful?

The most useful improvements would make reporting and day-to-day management clearer, especially when troubleshooting network activity.

More actionable reporting and logs: Provide clearer, more detailed reports and easier ways to investigate traffic and blocked activity.
More complete cloud management: Bring cloud-based administration closer to the feature coverage of the other management tools, including centralized control across devices.
Simpler configuration and troubleshooting: Make advanced settings easier to find and understand, with clearer error messages and more guided setup.

Is WatchGuard Network Security considered safe and secure for handling data?

WatchGuard Network Security is used as a defensive layer for protecting network perimeters, filtering traffic, and limiting unwanted access. Users describe confidence in its firewall and threat-protection capabilities, including protection against malware, ransomware, and intrusion attempts, as well as secure VPN access for remote users and connected sites. These experiences point to a strong role in network defense, while security still depends on configuring and maintaining it appropriately.

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Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/7/2022

"WatchGuard is AMAZING"

5/5

What do you like best about WatchGuard Network Security?

WatchGuard is constantly updating their partners and customers with new threat information. Their support team is extremely responsive and helpful - they will literally walk you through how to do something step by step to ensure you set something up properly. Their knowledge base is immense and they are constantly offering trainings and webinars. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

I honestly haven't come across anything that I dislike about WatchGuard. Everything from their support team/partner managers, to their knowledge base and products - everything is fantastic. Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

They are helping to reduce the ever-changing threat of cybersecurity. They are constantly researching to find new threats and make sure that their customers are protected from them. They allow us to deploy security devices to our customers at ease as we know they will function as they should. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Josh P.

IT Support Engineer 3rd Line

Small-Business (50 or fewer emp.)

6/7/2022

"Can't fault WatchGuard or any of their products"

5/5

What do you like best about WatchGuard Network Security?

WatchGuard firewall devices are superior to any competitor devices we've trialled. We have them in place at dozens of customer sites and they have never failed us. The support is brilliant, the devices are easy to use and the surrounding products (e.g. DNS Watch) are brilliant too. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Not much to dislike, we've had a few issues but support are always quick to fix it, or raise a feature request on our behalf. The only major thing I've found lacking is lack of websocket support in WebBlocker but this has been raised for us a feature request. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

David O.

General Manager

Small-Business (50 or fewer emp.)

6/7/2022

"Professional security at an affordable price"

4/5

What do you like best about WatchGuard Network Security?

WatchGuard provides advanced network protection at a fairly affordable price. We have confidence knowing that the firewall is always active on our behalf. We plan to use this service long-term. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

The management screens for the firewall are pretty complex and above my skill level. The good news is that this is the result of a very professional network security system. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Design

Mid-Market (51-1000 emp.)

Updated 2/21/2023

Originally submitted 6/8/2022

"Works as expected"

4/5

What do you like best about WatchGuard Network Security?

No major issues so far. VPN with 2FA with AuthPoint works well Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Occasional issues with SSL VPN client application. Error messages are unclear and do not provide a suggested solution. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Camilo Andres D.

Jefe de soporte IT

Mid-Market (51-1000 emp.)

7/19/2022

"easy to use, robust and safe"

4/5

What do you like best about WatchGuard Network Security?

the system is intuitive, easy to use and user-friendly. however, it is a powerful, safe and effective tool for applying security measures. I have been administering the device for 6 years and to this day it has performed up to the required standards. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

nothing particular, so far my biggest frustration with the system has been at the level of documentation available on the web, but nothing that I could not solve with support. Review collected by and hosted on G2.com.

Validated ReviewerSource: OrganicAI Translated

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

6/13/2022

"Product with a fair value for money, excellent compromise for safety"

4.5/5

What do you like best about WatchGuard Network Security?

The value for money is an essential component, together with the dedicated technical support that makes the product easy to use and set up. To be able to take advantage of good IT protection and constant updates. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

The reporting is cumbersome and provides a lot of raw data that is not really useable for executive reports or application layer reporting. There is an Executive Summary report that you can run, but it doesn't really translate into a business case without a supplemental explanation. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

This security solution appeals to me since it has a system management panel that allows users to change and maintain rules in a single location and distribute them to several locations as required. The traffic monitoring and full panel dashboard are the most useful and outstanding features. Most of the setting options are much easier to understand than with some of the other options we've tried. Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

Some security features so we can call it a firewall, but not a UTM/NGFW. Very stable, never crash. Http proxy configuration is nice because of lots of parameters you can play with like magic byte. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Luis G.

Director tecnico

Small-Business (50 or fewer emp.)

6/11/2022

"i have multiple firewalls from Watchguard"

5/5

What do you like best about WatchGuard Network Security?

Watchguard is very easy configuration, migration with firewall and multiple security options Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Quarantine are no cloud base, only based in windows Stand Alone. Onpremise Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

Watchguard firewall are easy to configure migrate or install not problem with other firewall migrate one cluster are very difficult and only are possible from cli command Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

All security, have IPS, app control, all licenses are NGFW, the license from Dnswatch are simple and solved multiple problems with users Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Dante C.

Desarrollo de Software

Small-Business (50 or fewer emp.)

Updated 7/19/2023

Originally submitted 7/19/2022

"it is a great solution for the network and device security"

5/5

What do you like best about WatchGuard Network Security?

It is helpful, and we can integrate for our network and devices. It has a constant update for better security Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Some configuration are complex, maybe can have a wizard for easy configuration Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Automotive

Mid-Market (51-1000 emp.)

Updated 9/28/2023

Originally submitted 9/28/2021

"Understandable support..."

5/5

What do you like best about WatchGuard Network Security?

With current business climate service providers are always looking for revenue growth and cost reductions. Some like Watchguard recognize that without the existing customer every month starts at zero(0). When I call for support, I don't need another obstacle to the solution. I am not only assured that I will connect with a good communicator (clearly spoken and understandable in my language) but that the rep I'm talking with actually listens and understands their product enough to know of a solution. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

I would prefer to have more video demos of install/configurations, but with the support that is available that is a minor inconvenience. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard Network Security:

Intuitive for the most part once logged in. Very important to understand the differing logins and which is applicable to what (I had problems and still struggle with this from time to time) Review collected by and hosted on G2.com.

What problems is WatchGuard Network Security solving and how is that benefiting you?

We have seen improvements in network performance with directly addressing prioritized traffic through policy based rules. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Nico C.

Office Manager

Small-Business (50 or fewer emp.)

6/9/2022

"Extremely powerful and thorough network security tools to protect infrastructure and users"

5/5

What do you like best about WatchGuard Network Security?

The UTM tools in WatchGuard Network Security are very powerful and can easily be modified to suit your individual security requirements while maintaining the highest possible security levels. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Some of the security modules take some time to get used to, there are lots of things to bear in mind when configuring them, and thorough training and exams are recommended, even required. Review collected by and hosted on G2.com.