WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/1/2019

"AuthPoint MFA"

5/5

What do you like best about WatchGuard AuthPoint?

It is a single place to see all my users and configure accounts and group access. Ties in nicely with other WatchGuard Firewall products and to have 1 place for multiple sites. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Only thing I can think of is it needs more options for alert notifications and better instructions / Videos for different setups. Review collected by and hosted on G2.com.

Don G.

President & CEO

Computer Networking

Small-Business (50 or fewer emp.)

1/4/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"AuthPoint is awesome, works great, and is easy to use - I was skeptical before I tried it."

5/5

What do you like best about WatchGuard AuthPoint?

It's easier and faster to login now than it is 'manually'. The app is super simple - just click 'approve' and you are logged in. It has always worked well and never 'glitched'. The price is very affordable - lower than others in the same market, especially if you buy a 3-year term. We've also integrated it with Office 365 and another app we use that works with SAML - the integration guides from WatchGuard are step by step, easy to follow and worked perfectly. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Nothing I can find to dislike - I really love this app and it took me by surprise. I was not looking forward to multi-factor because I thought it would be a hassle and not work. This app is rock solid, super easy, and fast. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

I highly recommend AuthPoint - I tried Duo and I find this to be much, much easier. I love it and it's worked perfectly for me since day 1. It's been so good it's kind of surprised me honestly. You can't go wrong with AuthPoint, it's awesome. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

AuthPoint helps us with reducing cyber security risk and improving our compliance with various regulatory requirements. AuthPoint also helps to prevent accidental account lock-outs. AuthPoint protects us from password attacks and makes us more secure generally. AuthPoint protects our cloud apps like Office 365 - we use the SAML integration and now we have secured our O365 from external attackers as well. Review collected by and hosted on G2.com.

Michal D.

Senior Network & Security Engineer

Small-Business (50 or fewer emp.)

12/31/2018

"Best MFA for SMB"

5/5

What do you like best about WatchGuard AuthPoint?

Administrators does not need too much knowledge to manage WatchGuard's MFA product. Ideal solution for small and medium sized enterprises, no hardware requirements. Cloud based management, simple LDAP/AD integration and sync, great user experience with mobile-based token and push-notifications. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

3rd party hardware tokens are not supported yet as well as MacOS Logon App (Dec/2018). It is also complicated to disable MFA for specific user in case that user forgot his smartphone (for VPN authentication for example). AuthPoint gateway software is supported on Windows platform only. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If your are looking for easy to manage MFA solution with low TCO, AuthPoint is a great solution for you. It is easy to setup, easy to manage within WatchGuard Cloud platform and most importantly, easy to use with AuthPoint Mobile App. You can also use AuthPoint as a IdP solution for your SAML integrations, which is great opportunity to secure access to your company's cloud applications, such as Salesforce, O365, Dropbox etc. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Our company is Value-Add Distributor and many people works remotely. AuthPoint gave us an opportunity to increase security for mobile users in very simple and intuitive way. The key benefit is mobile token, which is easy to install, activate and use. I also use AuthPoint App for my other personal tokens, like Google or Facebook. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

9/19/2019

"MFA to the rescue"

4/5

What do you like best about WatchGuard AuthPoint?

The cloud setup and low-touch requirements once setup. It is a well designed tool. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The remote utility on the phone can follow the notification settings so if had speaker off or vibrate takes a try or two before remember that I have to hit the MFA. Might be an add to the firewall logon warning if MFA is activated and that the rejection was from no mfa. Review collected by and hosted on G2.com.

Jeff D.

Senior Solutions Architect

Computer & Network Security

Small-Business (50 or fewer emp.)

9/12/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Every business needs this"

4.5/5

What do you like best about WatchGuard AuthPoint?

Every business needs 2 factor authentication now and the Watchguard solution is a great affordable one to use. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

They are adding in many 3rd parties and just need to keep adding more Review collected by and hosted on G2.com.

Calvin E.

Chief Technology Officer

Mid-Market (51-1000 emp.)

9/17/2019

"Authpoint, what every business needs..."

5/5

What do you like best about WatchGuard AuthPoint?

Simple to use and add a needed layer of security to end users. Single solutions for multiple products, O365, RDS, endpoints. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Sometime there are login delays, very infrequent. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

11/19/2019

"Great MFA solution"

4.5/5

What do you like best about WatchGuard AuthPoint?

First the offline solution form Windows logon app The compatibility with a lot of solution Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Need for a mobile phone and no hardware solution by Watchguard Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/12/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Generally good"

4.5/5

What do you like best about WatchGuard AuthPoint?

Very flexible. Very nice to be able to use Active Directory credentials with 2FA to authenticate things like the SSL VPN. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Nothing. Not sure why 'dislike' needs to be 40 characters minimum. Review collected by and hosted on G2.com.

Thiago d.

Operations Manager

Computer Networking

Small-Business (50 or fewer emp.)

1/2/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best Authentication App"

5/5

What do you like best about WatchGuard AuthPoint?

The authentication app is simply the best on the market. You can register not only watchguard authpoint tokens but many others such as Facebook, GMail, GitHub, and so on. Besides, you can lock your tokens under the fingerprint/PIN authentication so they won't be compromised if your smartphone get stolen while unlocked. Very clever! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

It could have a dark theme (perhaps an OLED dark theme) but this is just cosmetics. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

The biggest feature of this product is that you can work with lots of authentication protocols (such as SAML or OAuth) and your user still can use their services onto the app. The push notification works as a charm even with smartwatches. Ask for a trial and find for yourself! Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Lots of customers want the AuthPoint so they can better secure their legacy applications that don't offer any kind of MFA. Another great usage is for customers that must increase the authentication security over the company's devices such as PC or MAC (beta) notebooks. Review collected by and hosted on G2.com.

Lukas E.

Lukas

Small-Business (50 or fewer emp.)

1/2/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Authpoint enables users to use MFA principles easily on daily basis on platform-independent devices"

5/5

What do you like best about WatchGuard AuthPoint?

Authpoint can be installed either on iPhones or Android devices. Its online and also offline authentication features enable users to login anywhere and anytime, regardless the internet connection in easy and convenient way. There is more than one authentication option - Push, QR Scan, One Time Password, from which any user can pick the one, that suites the most. What truly suprised me, was a swift time response of the application itself, ranging from 1-3 seconds, depending on connection and type of authentication. The token system and its dynamic management possibilities help the administrator to quickly manage and solve potencial issues with authentication. And the important advantage is that you can the App is tightly connected to a specific device, which mitigate potencial theft. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

At first, there were some issues with first login via Authpoint into computers, because at first authentication attempt, the internet connection is always needed. Also, on some virtual OS Windows machines, when the timezone/time was not correctly set, authentication was not possible through some authentication options, but it was quickly solved by Watchguard Support. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If you or your company look for easy-to-use and easy-to-deploy MFA solution, then Authpoint is the way. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

We were through some minor issues with Authpoint not showing pop-ups when a device was locked and the user wanted to authenticate, but it turned out, it was due bad notification settings on Android OS. The pros are simple, we are now able to deploy MFA for the whole company swiftly, since the solution is cloud-based. Review collected by and hosted on G2.com.