WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

8/11/2019

"Sleek and stylish MFA, very user friendly"

4/5

What do you like best about WatchGuard AuthPoint?

Easy to deploy MFA, simple to use, cost effective and scalable, has good integration with other firebox products like access portal and 3rd party's like Office 365 , the deployment guides are fairly easy to follow as an administrator. as a user the push system is very user friendly most of our staff did not need to have their hands held to understand how to use it. mostly positive experiences from my feedback. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

My biggest dislike is you must have a phone to use AuthPoint MFA, not all of my users have a phone or want to put software on a personal device. having a Vasco/RSA type authentication fob/dongle would be a great option for people that don't have a phone. Also are there was no integration for MFA with the firebox VPN, this would be great if it could be integrated the same way it works with the Access Portal. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If you are considering using AuthPoint MFA, make sure it will do what you think it will do. you must be running at least windows 8.1 or higher, you must have a mobile phone to use this product, and it does not integrate with the firebox VPN at this time. other than those things its a great solution. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

The AuthPoint MFA solution is solving the problem of compliance for NIST 800-171 it gives extra security at little to no additional steps for our users. and allows us to have a single solution for most of our platforms. Review collected by and hosted on G2.com.

Mundo A.

CEO

Small-Business (50 or fewer emp.)

11/19/2019

"Comprehensive and easy to deploy MFA"

5/5

What do you like best about WatchGuard AuthPoint?

Integrates easily with enterprise applications. Our users love they can use authenticator with their personal credentials for other platforms that support Google Authenticator. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

MFA is somewhat new to end users making it difficult to adopt. WatchGuard Authpoint solution makes it easier. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/17/2019

"Benefits of AuthPoint MFA"

3.5/5

What do you like best about WatchGuard AuthPoint?

It's great for consolidating MFA accounts in one app by allowing the addition of third-party tokens that aren't fully supported by AuthPoint. The push-notification option is much easier than having to open the app and get a code. The details available for each token is amazing compared to other MFA apps:

- being able to edit token details is helpful for naming

- the "Show token details" gives important info

- "Migrate token" is probably the best feature of all compared to other apps, especially when having to change devices Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Some of the integration guides don't provide enough details on the different implementation options available for each supported service. Also, some of the integration options are limiting/lack flexibility to some usage scenarios. Review collected by and hosted on G2.com.

Sean H.

Senior Consultant

Mid-Market (51-1000 emp.)

11/19/2019

"A decent MFA Solution"

2.5/5

What do you like best about WatchGuard AuthPoint?

Works okay but isn't most intuitive solution. Additional documentation would be a big plus Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Documentation for integration with Office 365 is lacking. Review collected by and hosted on G2.com.

Ola N.

Chairman

Mid-Market (51-1000 emp.)

11/19/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Security simplified"

4.5/5

What do you like best about WatchGuard AuthPoint?

The easiness of the installation, configuration and implementation almost surpasses the simplicity of using the added security. Just great! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

It's a bit tricky to use the Office365 integration, many pitfalls of configuration. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Mid-Market (51-1000 emp.)

11/19/2019

"Realy good software"

4.5/5

What do you like best about WatchGuard AuthPoint?

I love the fact that its simple to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I found it hard to understand how it works and how it has to be used at first. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/26/2019

"Easy to use."

5/5

What do you like best about WatchGuard AuthPoint?

I don't have to actually open the app to approve the request. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The user interface (web side) is not intuitive. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/6/2019

"Easy management and set up"

3/5

What do you like best about WatchGuard AuthPoint?

Very simple user interface for our end users. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

We are unable to see the public IP address of the default gateway in the management console. This would help us better track and manage who is logging in and from where. We are beginning to see issues where the users are getting logged out of the VPN randomly, but that could be due to limited network availability or end user error. Review collected by and hosted on G2.com.

Earl J.

President

Mid-Market (51-1000 emp.)

11/15/2019

"Golden Star - Review"

4.5/5

What do you like best about WatchGuard AuthPoint?

the safety I feel with the multi authentication Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

down side is if you are on a airplane you can not get access sometimes to wifi to get authenticated. Review collected by and hosted on G2.com.

John L.

Lead Technical Advisor

Small-Business (50 or fewer emp.)

9/17/2019

"Peace of mind"

5/5

What do you like best about WatchGuard AuthPoint?

Quick to setup and deploy to users. Easy to manage. Peace of mind knowing that user accounts have an extra layer of security that's not complex for them to handle. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Sometimes users don't get the email for account setup. Review collected by and hosted on G2.com.