WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Matt M.

Network Engineer II

Computer & Network Security

Small-Business (50 or fewer emp.)

9/16/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Dive into MFA/2FA with WatchGuard"

5/5

What do you like best about WatchGuard AuthPoint?

Robust, well designed MFA. I can confirm the fact that WatchGuard themselves use their own product in-house too which goes to show you their level of confidence in their own product considering the "high-value" target they have on them being a network security bastion. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Nothing with the product itself. The most difficult part is uprooting a companies lazy security practices and convincing end-users the true value of MFA/2FA. All the more easier however once a breach has occurred because then the attitude is more "whatever it takes". Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

There are two types of people, those who have MFA, and those whom have yet to suffer a breach. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Comprehensive end-user security that gives MSPs more peace of mind since the end-users are the biggest threats we have. No more shared accounts. We also now have true non-repudiation and thus accountability. Review collected by and hosted on G2.com.

Dean A.

IT Manager

Mid-Market (51-1000 emp.)

11/26/2019

"AuthPoint is simplistic and effective."

5/5

What do you like best about WatchGuard AuthPoint?

AuthPoint allows our company 2FA at a reasonable price. It was easy to setup and ongoing support is very straight forward. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I really do not dislike anything about the product. It works exactly as advertised. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

For the security, ease of use and setup, I do not think the price can be beat! This solution is a no-brainer when paired with other WatchGuard services like a firebox and IPSec NCP VPN Client. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

AuthPoint provides another layer of security to our VPN login process, making it much more difficult for a bad actor to breach our network if an Active Directory UN/PW is compromised. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/18/2019

"A product that increases your security in VPN connections"

4/5

What do you like best about WatchGuard AuthPoint?

It is a powerful tool, leaving the connection to the user, and they feel the security when they have to open and approve the connection. The app is very simple and the password on the token I think is very positive. Also, the connection with the Firebox makes it easy to open the firewall to those users or groups. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The server that you have to create is not clear how to configure, the connection between the firebox and the server is very strange, but when you have done, all works great. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Don't get frustrated in the implementation, because when you finish the product is very powerful and reliable. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Best security in the VPN connection, all the responsibility is for the user, and he can see what he has done. Every day my users use AuthPoint and the feeling for all of them is very good. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/22/2019

"Useful and Well Designed."

4.5/5

What do you like best about WatchGuard AuthPoint?

AuthPoint MFA has been an extremely useful tool for our organization. We needed a way to provide two factor authentication for our staff and we needed a short turnaround. The ease of use and easy to deploy setup of AuthPoint MFA helped us to achieve this goal quickly and securely. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

When a user loses their secondary device or has to switch for maintenance or hardware fault reasons, it can sometimes be difficult to migrate the AuthPoint user profile to a new device. A simple and effective way of downloading the app on a new device and migrating the users tokens or profiles would be helpful! Review collected by and hosted on G2.com.

Ryan S.

Senior System Analyst

Mid-Market (51-1000 emp.)

11/19/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Amazing and slick. Always evolving"

5/5

What do you like best about WatchGuard AuthPoint?

It’s a really good tool that WatchGuard are always evolving to make it better by the minute Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I think some of the feature like the use with VPN’s need more feature like auto push and accepting pin Review collected by and hosted on G2.com.

Jeremy W.

Senior Security Administrator

Small-Business (50 or fewer emp.)

9/17/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Authpoint, a device independent MFA solution"

4/5

What do you like best about WatchGuard AuthPoint?

The cost is much cheaper than comparable solutions. It is extremely easy to set up and manage. It is full of features in that it supports various technologies such as RADIUS authentication, ADFS, local logons, many SAML web apps. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The platform has been slow in adopting or adapting to various technologies. They don't support IKEv2 VPNs and SAML based applications are still a all or nothing venture. This poses a problem when you want to slowly roll out the application to a larger corporation in stages. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Get a free trial and give it a shot, you have nothing to lose and might find it fits you perfectly. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Securing email, VPNs, internal resources via Access Portal, secure SSO across multiple web apps Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/12/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"AuthPoint - a MSP’s dream for MFA"

4/5

What do you like best about WatchGuard AuthPoint?

How easy it is to deploy, and manage.

I love how it makes it so we don’t need one cell phone (as a provider) to get in and manage. Our team can manage our clients in AuthPoint without there being 1 single point of failure.

Most of all I like WatchGuard’s support team, I don’t know how you do it but your team is so great at what they do and I have a blast whenever I can call them, even if it’s a frustrating issue! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

certain things aren’t explained very well, like the “Domain” section in RDWeb, but your support team has been on top of it when I’ve had any questions.

Bulk licensing can’t be distributed to Delegated accounts which makes it a pain when we have one portal for Cloud Visibility and another for AuthPoint (for the same customer!) Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Go through the certification, it helps fill in the holes you are missing when going through blind ^.^ Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Security/ simplicity.

There are clients that want to lock their laptops with MFA and the Logon App is amazing!

We also have clients that want to lock down their terminal server for access over RDP, and the logon app even facilitates this.

AuthPoint solves the “just need username and password” security issue of the SSLVPN tool and allows for easy deployment of this solution. I can’t wait until the AuthPoint integration with the firebox comes out! Review collected by and hosted on G2.com.

Daniel K.

Consultant Network Engineer

Small-Business (50 or fewer emp.)

11/27/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Authpoint is a great MFA with a great pricepoint"

5/5

What do you like best about WatchGuard AuthPoint?

The best thing about authpoint is that you cannot "save" the one time password codes as they are being invalidated when they switch, this is not the case for example DUO where the OTP is active even after a new one is generated. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

If you have office365 federated it requires hands on management to each user after they have enrolled. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/12/2019

"Excellent alternative to other 2FA services"

4/5

What do you like best about WatchGuard AuthPoint?

The ease of use of WatchGuard's AuthPoint and integration to its latest Firebox devices makes it an essential business tool, and perfect for getting organizations interested in further protecting their business and online assets. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There is currently no option to utilize AuthPoint with the local WatchGuard Firebox database, however I am told they are working on this update in a future release! Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If you're a heavy WatchGuard user, it is a really valuable tool to have this service as part of the WatchGuard line of services to protect internal assets and application access. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

AuthPoint has enabled me as a WatchGuard reseller to protect my customers Firebox registration and cloud management, online. It has also internally provided an extra step to protect my gateway to internal networks where my client data is stored. Review collected by and hosted on G2.com.

Ben G.

President

Small-Business (50 or fewer emp.)

8/6/2019

"Authpoint for VPN review"

4.5/5

What do you like best about WatchGuard AuthPoint?

That we are now compliant with government regulations as a defense contractor. The push alerts are really handy as well. Having the app work with the facial recognition in IOS is really a nice feature. Keep up all the great work the team here really appreciates it. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The setup was very difficult and having to install the gateway on a server is a bit frustrating. The documentation leaves much to be desired and integrating it with active directory, even harder. I do not like having to install and maintain so many pieces to keep it working. It seems like the firebox itself could handle some of these pcs. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Once setup is over it is all worth the fight. Plan on some failures and frustration in setup and plan on easy sailing afterwords. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

We were able to secure our VPN to be in compliance with our government regulations. We disabled our older less secure methods and the users have reported no issues in remote connectivity. Review collected by and hosted on G2.com.