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WatchGuard AuthPoint

By WatchGuard

4.3 out of 5 stars

How would you rate your experience with WatchGuard AuthPoint?

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WatchGuard AuthPoint Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

WatchGuard AuthPoint Media

WatchGuard AuthPoint Demo - AuthPoint Mobile App
Push notification - authentication
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
Configure Services
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
AuthPoint Users
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
Dashboard
WatchGuard AuthPoint Demo - AuthPoint Mobile App
Mutiple Tokens - One-Time Passwords (OTPs)
WatchGuard AuthPoint Demo - Password Manager
List of credentials in password manager
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WatchGuard AuthPoint Reviews (123)

Reviews

WatchGuard AuthPoint Reviews (123)

4.3
123 reviews

Pros & Cons

Generated from real user reviews
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DA
IT Manager
Mid-Market (51-1000 emp.)
"AuthPoint is simplistic and effective."
What do you like best about WatchGuard AuthPoint?

AuthPoint allows our company 2FA at a reasonable price. It was easy to setup and ongoing support is very straight forward. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I really do not dislike anything about the product. It works exactly as advertised. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business (50 or fewer emp.)
"A product that increase your security in VPN connections"
What do you like best about WatchGuard AuthPoint?

It is a powerfull tool, leaving the conection to the user, and they fell the security when they have to open and approbe the connection. The app is very simple and the password on the token I think is very positive. Also the connection with the Firebox makes easy to open the firewall to that users or groups Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The server that you have to create is not clear how to configure, the connection between the firebox and the server is very strange, but when you have done, all works great Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Useful and Well Designed."
What do you like best about WatchGuard AuthPoint?

AuthPoint MFA has been an extremely useful tool for our organization. We needed a way to provide two factor authentication for our staff and we needed a short turnaround. The ease of use and easy to deploy setup of AuthPoint MFA helped us to achieve this goal quickly and securely. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

When a user loses their secondary device or has to switch for maintenance or hardware fault reasons, it can sometimes be difficult to migrate the AuthPoint user profile to a new device. A simple and effective way of downloading the app on a new device and migrating the users tokens or profiles would be helpful! Review collected by and hosted on G2.com.

Ryan S.
RS
Senior System Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing and slick. Always evolving "
What do you like best about WatchGuard AuthPoint?

It’s a really good tool that WatchGuard are always evolving to make it better by the minute Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I think some of the feature like the use with VPN’s need more feature like auto push and accepting pin Review collected by and hosted on G2.com.

JW
Senior Security Administrator
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Authpoint, a device independent MFA solution"
What do you like best about WatchGuard AuthPoint?

The cost is much cheaper than comparable solutions. It is extremely easy to set up and manage. It is full of features in that it supports various technologies such as RADIUS authentication, ADFS, local logons, many SAML web apps. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The platform has been slow in adopting or adapting to various technologies. They don't support IKEv2 VPNs and SAML based applications are still a all or nothing venture. This poses a problem when you want to slowly roll out the application to a larger corporation in stages. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"AuthPoint - a MSP’s dream for MFA"
What do you like best about WatchGuard AuthPoint?

How easy it is to deploy, and manage.

I love how it makes it so we don’t need one cell phone (as a provider) to get in and manage. Our team can manage our clients in AuthPoint without there being 1 single point of failure.

Most of all I like WatchGuard’s support team, I don’t know how you do it but your team is so great at what they do and I have a blast whenever I can call them, even if it’s a frustrating issue! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

certain things aren’t explained very well, like the “Domain” section in RDWeb, but your support team has been on top of it when I’ve had any questions.

Bulk licensing can’t be distributed to Delegated accounts which makes it a pain when we have one portal for Cloud Visibility and another for AuthPoint (for the same customer!) Review collected by and hosted on G2.com.

Daniel K.
DK
Consultant Network Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Authpoint is a great MFA with a great pricepoint"
What do you like best about WatchGuard AuthPoint?

The best thing about authpoint is that you cannot "save" the one time password codes as they are being invalidated when they switch, this is not the case for example DUO where the OTP is active even after a new one is generated. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

If you have office365 federated it requires hands on management to each user after they have enrolled. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Excellent alternative to other 2FA services"
What do you like best about WatchGuard AuthPoint?

The ease of use of WatchGuard's AuthPoint and integration to its latest Firebox devices makes it an essential business tool, and perfect for getting organizations interested in further protecting their business and online assets. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There is currently no option to utilize AuthPoint with the local WatchGuard Firebox database, however I am told they are working on this update in a future release! Review collected by and hosted on G2.com.

BG
President
Small-Business (50 or fewer emp.)
"Authpoint for VPN review"
What do you like best about WatchGuard AuthPoint?

That we are now compliant with government regulations as a defense contractor. The push alerts are really handy as well. Having the app work with the facial recognition in IOS is really a nice feature. Keep up all the great work the team here really appreciates it. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The setup was very difficult and having to install the gateway on a server is a bit frustrating. The documentation leaves much to be desired and integrating it with active directory, even harder. I do not like having to install and maintain so many pieces to keep it working. It seems like the firebox itself could handle some of these pcs. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market (51-1000 emp.)
"Sleek and stylish MFA, very user friendly"
What do you like best about WatchGuard AuthPoint?

Easy to deploy MFA, simple to use, cost effective and scalable, has good integration with other firebox products like access portal and 3rd party's like Office 365 , the deployment guides are fairly easy to follow as an administrator. as a user the push system is very user friendly most of our staff did not need to have their hands held to understand how to use it. mostly positive experiences from my feedback. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

My biggest dislike is you must have a phone to use AuthPoint MFA, not all of my users have a phone or want to put software on a personal device. having a Vasco/RSA type authentication fob/dongle would be a great option for people that don't have a phone.

Also are there was no integration for MFA with the firebox VPN, this would be great if it could be integrated the same way it works with the Access Portal. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

14%

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WatchGuard AuthPoint Features
SMS-Based
Hardware Token-Based
Software Token
Multi-Device Sync
Backup
Easy Setup