WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Antoine M.

Ingénieur sécurité

Mid-Market (51-1000 emp.)

7/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good product, with some issues"

4/5

What do you like best about WatchGuard AuthPoint?

Easy to implement, easy integration to Azure AD Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Before firebox 12.7 need on-premise radius gateway Review collected by and hosted on G2.com.

Zachary C.

Tier 3 Engineer

Mid-Market (51-1000 emp.)

7/15/2021

"Overly simplistic, prone to failure"

3/5

What do you like best about WatchGuard AuthPoint?

MFA clients supported across multiple platforms Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

server agent runs on JAVA, no option (that I found) to run our own RADIUS server Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

7/20/2021

"AuthPoint Multi-Factor Authentication Review"

4/5

What do you like best about WatchGuard AuthPoint?

Simple to use once, for most users once all settings are set up. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

We have had issues where the push notifications are delayed or just don't happen. Review collected by and hosted on G2.com.

Benjamin G.

President

Small-Business (50 or fewer emp.)

8/1/2019

"Authpoint for VPN review"

5/5

What do you like best about WatchGuard AuthPoint?

I like that security of the tech as well as the fact that it is fully integrated with the watchguard hardware. It allows us to be CMMC compliant and the phone app is super easy to use for the end users. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Difficult to get going, the whitepapers are lacking something and keep referring to other whitepapers. Making this easier to roll out is going to make or break this for most. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Take your time in implementation, it is not easy especially if it is active directory integrated Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

We do business with the DOD and 2 factor auth is a requirement of remote access if you do business with them. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

11/19/2019

"Cloud based MFA portal, intuitive and quick implementation."

4.5/5

What do you like best about WatchGuard AuthPoint?

The Authpoint portal being cloud based is accessible through any device with the option of soft/hard token is a plus for our company whose has many staffs travelling worldwide. I can monitor staff token sign in history and access within a few clicks. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Can take some time and research to integrate into existing firewall, online documentation from WatchGuard could be more user friendly (hard to search for precise information) Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Multiple region for Authpoint authentication & signin method. Supports soft/hard token. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Resolve our regulatory and business requirement for MFA and single sign on for our business & clients. Staffs find it user friendly and doesnt require much training. Review collected by and hosted on G2.com.

Frederic D.

Administrateur système

Small-Business (50 or fewer emp.)

8/7/2020

"Easy integration with watchguard product"

4/5

What do you like best about WatchGuard AuthPoint?

Easy to setup, comprehensive client for customer Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Authpoint gateway run on Windows only, add linux platform will be fine Review collected by and hosted on G2.com.

Chris Y.

Network Administrator

Mid-Market (51-1000 emp.)

11/26/2019

"Young Two Factor Authority"

4.5/5

What do you like best about WatchGuard AuthPoint?

Easy to use.

Easy to integrate.

End-User experience has been received very positively from the technical team as well as the call center / non technical teams and executives.

Updates have shown the Devs are listening and moving towards an even better product. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Cloud UI can be convoluted and has some issues when trying to administrate. Overall these are pretty common issues with cloud UI's I have experienced. The updates they've made have shown they're progressing forward and not making it more of a mess however. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

The integration follows industry standards and very streamlined/easy to do. The cloud administration UI has some clunky feeling to it, but is pretty typical of most cloud UI's these days. Overall even if we didn't use Watchguard Firewalls I would use this for Two Factor for the ease, app, and overall integration setup and end-user experience. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

We needed Two-Factor on our VPN, this solved our issues. We are also expanding this to be a more seamless single sign-on experience for the end-users, which is also possible with this. It is also very affordable by comparing other companies to Watchguard. Review collected by and hosted on G2.com.

Dean C.

CEO

Information Technology and Services

Small-Business (50 or fewer emp.)

11/19/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"A simple approach to an additional layer of protection"

5/5

What do you like best about WatchGuard AuthPoint?

I have been using AuthPoint for over 12 months and have found it to be very simple to use. Being able to use the mobile app to replace some other 3rd party apps is handy, and even better is the ability to customise the entries in the app with logo and description. I like the additional layer of protection MFA provides my identity too. Whether I'm connected to the Internet, or working offline, AuthPoint has been simple, reliable and user friendly. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The product is certainly still maturing so there are naturally some missing features however I believe these are in the roadmap for development and will be delivered soon enough. There's really nothing I dislike about AuthPoint though. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/4/2020

"Fine when it works but has issues"

0/5

What do you like best about WatchGuard AuthPoint?

The interface and ease of initial setup along with the login app for Windows PCs. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The method of MFA with Office 365 is incredibly cumbersome to the point we have switched to Azure MFA for email. We have experienced multiple errors that have left users unable to access their PCs and support has been poor. Sometimes taking up to 24hr to resolve. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

8/4/2020

"Authpoint Review - Billy Ladd"

5/5

What do you like best about WatchGuard AuthPoint?

The additional security of MFA for both VPN and Cloud wifi management. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Occasionally do not see a notification from the application. I have had to navigate to the application a few times to approve request. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If you have a smart phone, I don't see any reason why you shouldn't setup MFA today. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Eliminating the risk of users intentionally or unintentionally gaining access to the wifi management console. Review collected by and hosted on G2.com.