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WatchGuard AuthPoint

By WatchGuard

4.3 out of 5 stars

How would you rate your experience with WatchGuard AuthPoint?

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WatchGuard AuthPoint Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

WatchGuard AuthPoint Media

WatchGuard AuthPoint Demo - AuthPoint Mobile App
Push notification - authentication
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
Configure Services
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
AuthPoint Users
WatchGuard AuthPoint Demo - AuthPoint Cloud Management Interface
Dashboard
WatchGuard AuthPoint Demo - AuthPoint Mobile App
Mutiple Tokens - One-Time Passwords (OTPs)
WatchGuard AuthPoint Demo - Password Manager
List of credentials in password manager
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WatchGuard AuthPoint Reviews (123)

Reviews

WatchGuard AuthPoint Reviews (123)

4.3
123 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"AuthPoint is fast, easy to configure, and fit perfectly for our organization."
What do you like best about WatchGuard AuthPoint?

We were already utilizing WatchGuard firewalls in our organization, so implementing AuthPoint for our remote (VPN) users was extremely simple. I was also impressed with the cost associated per user. The platform is also easily scalable as we have added more firewalls to our infrastructure and had multifactor authentication enabled within 15 minutes. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The instructions for setting up RADIUS authentication was a little confusing at first, but after I opened a support case with WatchGuard, they were able to remote into my environment and get the issue sorted out quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Authpoint is a must have solution for increase overall protection and optimizing investments"
What do you like best about WatchGuard AuthPoint?

Easy to setup

Multi factor authentication with OTP, Push

Compatible with any vendor with radius support

Multiples integration guide with other softwares and Webapps

It is possible to integrate Windows Directory authentication with MFA with no extra cost

Integrate Linux console and ssh access with MFA Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There are audit logs for system and user activity but reports could be improved Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Mid-Market (51-1000 emp.)
"Does what we expected in a convenient way"
What do you like best about WatchGuard AuthPoint?

Simple for the users. Effective at doing what it should. Ultimately that's the real test of any system and this passes. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The install was clunky. Following the website install procedure to the letter failed every time. When I finally got time with an engineer, he walked me through it with ease, but I shouldn't have had to wait 2 days to get on his call list. Update your install instructions and that all goes away. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Small-Business (50 or fewer emp.)
"The product is great, however the distribution channel has been a bit suspect lately."
What do you like best about WatchGuard AuthPoint?

Once configured, Authpoint, works like a charm. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The setup could be more straightforward. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Small-Business (50 or fewer emp.)
"Simple and secure"
What do you like best about WatchGuard AuthPoint?

I like I use the app to sign in and then it allow me into every other service without me having to type in my password anymore. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There's nothing I can say I dislike about the application.

It's straightforward to use, and I love it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Technical Support Officer for SCS Technology Solutions on WatchGuard Authpoint"
What do you like best about WatchGuard AuthPoint?

Easily the variety of ways to authenticate, my personal favorite being push notifications. This alleviates the problem with having to type a six-digit code every time you wish to log in instead approve the login. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The only downside for me for Authpoint is not from a user perspective as I believe everything is great on a user side, but instead comes as a reseller purchasing it is a slow process and usually takes around 24 hours which seems a little behind the curve in this day and age. Review collected by and hosted on G2.com.

JR
IT Director
Mid-Market (51-1000 emp.)
"Watch Guard AuthPoint Multi-Factor Authentication Review"
What do you like best about WatchGuard AuthPoint?

The best feature of using authpoint multi-factor authentication is that it's built into the firewall. I don't have to be a third-party product to have MFA at my site. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There is not much I dislike about it except maybe the pricing per license, but even then, I still think it's a good deal. I think the one improvement I would like to see is the pricing. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market (51-1000 emp.)
"Authpoint brings Multi-Factor Authentication to the next level"
What do you like best about WatchGuard AuthPoint?

Authpoint brings Multi-Factor Authentication to the next level. Besides the traditional tokens that work offline, Autpoint also offers online tokens that add extra security to the system. Authpoint also monitors the devices where the tokes are stored, in order to detect attempts of cloning the whole device to a new device. Users can migrate the token on their own to new devices when needed. When the user initiates this process, then the token is practically deleted from the old device and reinitiates the initial process of token installation via email. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I'm not too fond of the fact that users can't change their password on their own and that they have to contact an admin to send them a new email to reset their password. Would also like to have the ability to set an expiration period for the passwords (e.g. 90 days) after which the users wouyld have to set a new password. It would also be great to have the ability to set the complexity requrements for these password to be complex and to be able to increase the requireed complexity. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"Watchguard Authpoint makes 2-Factor Authentication easy"
What do you like best about WatchGuard AuthPoint?

We hear about hacks and network vulnerabilities every day in the news, and every business is a potential target. With Watchguard AuthPoint, I can rest assured that my home users can connect to my network in an easy and secure way. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The only downside to using Watchguard AuthPoint is that the documentation is written in a confusing way. I struggled at first and finally had to open a support ticket with Watchguard to complete the installation. Once it's installed, it's a piece of cake to administrate and roll out to our staff, but getting there was an issue. Review collected by and hosted on G2.com.

Charles M.
CM
BDC Manager
Mid-Market (51-1000 emp.)
"Best Way to Add another Layer of Security to Our Computer Network"
What do you like best about WatchGuard AuthPoint?

Ease of use and the support provided during setup Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Listening to coworkers complain about having to take an extra step to access their devices. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

14%

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WatchGuard AuthPoint Features
SMS-Based
Hardware Token-Based
Software Token
Multi-Device Sync
Backup
Easy Setup