WatchGuard AuthPoint Reviews & Product Details

WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code, or one-time password. QR and OTP work when the device has no network connection. Push notifications and passcodes can still be intercepted, or approved by a tired user. FIDO2 passkeys close that gap: a passkey works on the real login page and fails on a fake one. Each token is bound to the device that registered it, a mechanism WatchGuard calls Device DNA, so a copied token stops working. When someone floods a user with approval requests, ThreatSync, the correlation layer built into WatchGuard Cloud, detects the push abuse and can block the user or the source IP. Where it applies Windows and macOS logon, VPN and firewall access, and an SSO portal, with documented integrations for more than 130 third-party products across SAML, OIDC, and RADIUS. A WatchGuard firewall is not required: published integration guides cover Fortinet, SonicWall, Sophos, Palo Alto Networks, Cisco, and Check Point, among others. Passwordless sign-in with Windows Hello and macOS Touch ID is supported, and MFA can be required when a user elevates to administrator rights. Hardware tokens are available for users who cannot use a phone. Microsoft environments AuthPoint acts as external MFA for Microsoft Entra ID. That is the one capability that requires an Entra ID P1 license. Everything else runs on any Microsoft 365 plan. Deployment does not depend on how a customer licenses Microsoft. User directories Users synchronize from Active Directory, Microsoft Entra ID, or LDAP. A built-in cloud directory covers customers running none of the three, which is often the case in smaller organizations. Managed alongside network and endpoint security AuthPoint is multi-tenant from the first login, so a service provider adds a customer without standing up a separate instance. Identity events feed ThreatSync alongside network and endpoint data, so a suspicious login is seen next to what happened on the device and on the network. What it costs AuthPoint is priced per user, not per feature or per token, and WatchGuard sets no minimum user count. A 20-person firm and a 5,000-user enterprise get the same authentication set, so security does not depend on which tier a customer can afford. Subscription licensing removes the allocation step entirely: WatchGuard bills monthly through the distributor for active users, and a provider can set a limit on any managed account. A 30-day trial is available, and the authentication service carries a 99.99% uptime SLA. Two license options AuthPoint Multi-Factor Authentication covers authentication. AuthPoint Total Identity Security includes everything in the MFA product and adds Dark Web Credential Monitoring, which flags corporate and personal credentials found in breach data before an attacker uses them. An account runs on one license or the other. Compliance AuthPoint is delivered from WatchGuard Cloud, which is ISO/IEC 27001:2022 certified. FIDO2 passkeys meet AAL2 under NIST SP 800-63-4, the standard's authenticator assurance levels, and hardware-bound passkeys meet AAL3 for privileged users.

Seller

WatchGuard

Discussions

WatchGuard AuthPoint Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Spanish, Thai, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Elizabeth Kervick

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 124 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WatchGuard AuthPoint Integrations

(1)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Pavlos S.

Mid-Market (51-1000 emp.)

2/3/2023

"Watchguard AuthPoint"

5/5

What do you like best about WatchGuard AuthPoint?

Honestly we could not imagine our lives without this app. It has MFA for VPN, supports desktop loggins, and Geofencing! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

We really should think that SMS support should be added in the app. Review collected by and hosted on G2.com.

Nikolaos S.

IT Administrator

Enterprise (> 1000 emp.)

1/25/2023

"Watchguard AuthPoint"

5/5

What do you like best about WatchGuard AuthPoint?

We really like the ease of the mobile application and how only one token is allowed per device! Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There is no setting for each company to enforce a password reset of all company AuthPoint users every xx days Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/19/2022

"AuthPoint is fast, easy to configure, and fit perfectly for our organization."

5/5

What do you like best about WatchGuard AuthPoint?

We were already utilizing WatchGuard firewalls in our organization, so implementing AuthPoint for our remote (VPN) users was extremely simple. I was also impressed with the cost associated per user. The platform is also easily scalable as we have added more firewalls to our infrastructure and had multifactor authentication enabled within 15 minutes. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The instructions for setting up RADIUS authentication was a little confusing at first, but after I opened a support case with WatchGuard, they were able to remote into my environment and get the issue sorted out quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/27/2018

"Authpoint is a must have solution for increase overall protection and optimizing investments"

5/5

What do you like best about WatchGuard AuthPoint?

Easy to setup

Multi factor authentication with OTP, Push

Compatible with any vendor with radius support

Multiples integration guide with other softwares and Webapps

It is possible to integrate Windows Directory authentication with MFA with no extra cost

Integrate Linux console and ssh access with MFA Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There are audit logs for system and user activity but reports could be improved Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Easy to setup

Push authentication is more user friendly than traditional OTP authentication

No aditional costs of on premisses installation like Servers, reundancy, backups and others costs.

It works with any vendor who support radius authentication

It can be implement even with Workstations and Servers authentication as a second layer of security through

the use of a lighweight agent without no extra cost.

Authpoint could be integrate with other solutions that support saml Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Secure VPN access to employee without increase the complexity to end users

Centralize Linux authentication and audit without complex

Increase the secure access to Windows workstations and even MAC and Servers with MFA Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

5/24/2022

"Does what we expected in a convenient way"

4.5/5

What do you like best about WatchGuard AuthPoint?

Simple for the users. Effective at doing what it should. Ultimately that's the real test of any system and this passes. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The install was clunky. Following the website install procedure to the letter failed every time. When I finally got time with an engineer, he walked me through it with ease, but I shouldn't have had to wait 2 days to get on his call list. Update your install instructions and that all goes away. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

Don't even start the install until you've got tech support on the line. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Trying to make sure no unauthorized people are getting into our system when they shouldn't be. It does seem to lock down after too many incorrect trials which is good. This lets us know who needs the most education and training. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

12/1/2022

"The product is great, however the distribution channel has been a bit suspect lately."

4/5

What do you like best about WatchGuard AuthPoint?

Once configured, Authpoint, works like a charm. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The setup could be more straightforward. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/14/2022

"Simple and secure"

5/5

What do you like best about WatchGuard AuthPoint?

I like I use the app to sign in and then it allow me into every other service without me having to type in my password anymore. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There's nothing I can say I dislike about the application. It's straightforward to use, and I love it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/16/2022

"Technical Support Officer for SCS Technology Solutions on WatchGuard Authpoint"

4.5/5

What do you like best about WatchGuard AuthPoint?

Easily the variety of ways to authenticate, my personal favorite being push notifications. This alleviates the problem with having to type a six-digit code every time you wish to log in instead approve the login. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The only downside for me for Authpoint is not from a user perspective as I believe everything is great on a user side, but instead comes as a reseller purchasing it is a slow process and usually takes around 24 hours which seems a little behind the curve in this day and age. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

In my opinion, it is the best multi-factor authentication out there. The ease of use is very high due to its multiple ways to authenticate, and management through WatchGuard cloud is straightforward. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Hardening our security for SCS and our customers is invaluable; whether that's protecting Office 365 or VPNs, we know our Authpoint users are doing everything they can to protect all of their cyber entry points into their network. Review collected by and hosted on G2.com.

Jose R.

IT Director

Mid-Market (51-1000 emp.)

11/11/2021

"Watch Guard AuthPoint Multi-Factor Authentication Review"

5/5

What do you like best about WatchGuard AuthPoint?

The best feature of using authpoint multi-factor authentication is that it's built into the firewall. I don't have to be a third-party product to have MFA at my site. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

There is not much I dislike about it except maybe the pricing per license, but even then, I still think it's a good deal. I think the one improvement I would like to see is the pricing. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

If you are already using a Watchguard firewall, it's a no-brainer to use Authpoint Multi-Factor authentication with your setup. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

Well, Authpoint Multi-Factor Authentication has helped solve the issue of remote users connecting remotely to the office securely and efficiently. The benefits have only been amplified now during the pandemic as we have many more users working remotely. I'm guaranteed to have my users connect in a secure way to our office resources. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

12/2/2021

"Watchguard Authpoint makes 2-Factor Authentication easy"

4/5

What do you like best about WatchGuard AuthPoint?

We hear about hacks and network vulnerabilities every day in the news, and every business is a potential target. With Watchguard AuthPoint, I can rest assured that my home users can connect to my network in an easy and secure way. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The only downside to using Watchguard AuthPoint is that the documentation is written in a confusing way. I struggled at first and finally had to open a support ticket with Watchguard to complete the installation. Once it's installed, it's a piece of cake to administrate and roll out to our staff, but getting there was an issue. Review collected by and hosted on G2.com.

Recommendations to others considering WatchGuard AuthPoint:

AuthPoint is a great service if you're looking for multi-factor authentication for users working at home. A lot of moving parts that you need to get just right at the beginning, but once it's set up it becomes a breeze to use. Watchguard Support will probably need to be involved during the setup. Review collected by and hosted on G2.com.

What problems is WatchGuard AuthPoint solving and how is that benefiting you?

The issue we needed to solve is that we have many users working from home now - especially since Covid - and we needed to find a secure and easy way to add Multi-Factor to our VPN authentication. AuthPoint is an economical and easy way to do that. Review collected by and hosted on G2.com.