Our organization chose VOME as part of our growth strategy, and we had some specific needs to support this expansion. One key requirement was a waitlist feature for scheduling volunteers. At first, this feature was missing, so we continued to look into other platforms that might better suit our needs. We were very happy when VOME introduced the waitlist feature and showed a willingness to listen to our feedback. The development team has been consistently quick to respond, offering thorough support and clear explanations whenever we reach out. As a small organization, we value how easy it is to customize VOME’s features to fit our volunteers and scheduling processes. We are now considering upgrading our subscription to unlock additional features. Review collected by and hosted on G2.com.
VOME is a relatively new platform, and learning to use it while simultaneously implementing it has resulted in extra work due to our unfamiliarity with its features. There have been occasions when we had to discard previous work or encountered record-keeping issues because we did not fully understand how certain functions operated.
While VOME currently meets our scheduling needs, there are still a few specific features that would make it more effective for us. Our scheduling is organized by semester, and sometimes volunteer opportunities overlap. To keep our records current, we want volunteers to fill out a new form each semester, primarily to update emergency contact information. However, there is no straightforward way to require new forms for each semester. An administrator must manually unassign volunteers, which then cancels any future registrations they may have. Additionally, having an "open date" feature to complement the existing "close date" option would be very useful. Review collected by and hosted on G2.com.
