Volunteer Impact by Better Impact Reviews & Product Details

Volunteer Impact allows us to streamline and improve volunteer onboarding and training, ensuring that the volunteer expressions of interest turn into actual volunteers. It can look complicated but is easy to learn. Customer support is responsive and helpful. Review collected by and hosted on G2.com.

There are a few features that I would like to see included - such as the ability to automatically send emails to volunteers for birthdays and anniversaries. I do know that they are working on this feature though. Review collected by and hosted on G2.com.

Having all of my volunteer data including contact information, skills information and other demographics has really been helpful when trying to recruit volunteers for various projects. Review collected by and hosted on G2.com.

What is least helpful is that some users have experienced difficulty in navigating the system. Maybe make the system more intuitive. Review collected by and hosted on G2.com.

I love the fact that Better Impact helps make our application and onboarding process much quicker. Instead of having everything printed and stuffed in binders, it's secured on the web server and easily accessible within minutes. I also love the fact that Better Impact helps keep historical logs of hours volunteered. Review collected by and hosted on G2.com.

I wish that Better Impact allowed you to add "Group Organizations" for volunteers - eg: a company whose individuals aren't necessarily logging individual hours, but for the company as a whole. I also wish we were able to alter the scheduling to NOT include Saturdays and Sundays. Review collected by and hosted on G2.com.

Able to integrate all my needs in one platform. Review collected by and hosted on G2.com.

Nothing actually! Everything I need is in one spot. Review collected by and hosted on G2.com.

I can tell that it has been improving over many many years through feedback from volunteer coordinators, because the features are exactly what I need! Review collected by and hosted on G2.com.

I don't like that I can't set max # of volunteer spots (autolock) on activities where volunteers who are qualified can self-schedule. I don't understand why this isn't possible, and just allowing volunteers who are qualified to self schedule on a first come first serve basis until the max # of spots has been reached. Review collected by and hosted on G2.com.

The ability to create a customised volunteer home page, positions descriptions and application form, to produce a streamlined application process.

It was a really useful way to gain volunteer hours for our annual report. Review collected by and hosted on G2.com.

It may not be useful for our older age cohort of volunteers, who don't tend to utilise the system, or some of our volunteers who work on an ad-hoc basis. Hence, I found that I wasn't using it very frequently.

It's quite complicated to set up at first, although I had a lot of support from the Better Impact team. Review collected by and hosted on G2.com.

This makes the general volunteer onboarding process smooth and well-automated in a way that allows for less stress on administration within companies. They also have fantastic help guides for people who run into issues while using the software either as a volunteer or as an administrator. Review collected by and hosted on G2.com.

There is no option to save and return to eLearning trainings at a later point which makes the volunteer onboarding process much more tedious. Review collected by and hosted on G2.com.

I enjoy the scheduling feature the most. I like all of the customizations on the Admin side and how easy it is to use on the volunteer side. Review collected by and hosted on G2.com.

As a newer volunteer administrator, I would like more support for my volunteer program as a whole. The badges are fairly limited especially since there is not a public-facing aspect to volunteer profiles. Review collected by and hosted on G2.com.

Better Impact is one of the most user friendly VMS on the market. I've used so many different platforms and have had two jobs switch over to it from other software. It's easy to implement especially for volunteers who might struggle with technology. It's affordable and feature rich. It also integrates seamlessly with our current background check process. Talking to the support team in through the setup process was easy and they were super helpful!

Our volunteer software is now something volunteers want to use and use daily. This will also gives us greater opportunities for community engagement! Review collected by and hosted on G2.com.

The biggest downside was not having it to be honest. It's the best platform I've used, especially when you consider the price point. Review collected by and hosted on G2.com.

Great for volunteering programs offering not facing client/personal services/activities. Software options include scheduling volunteers, easy email communication with volunteers and each volunteer can log their hours spent on service. Administrator dashboard with easy access to volunteer profiles. Customization of all information on Volunteers and Clients Knowledge base is very good, and customer support is Great! Review collected by and hosted on G2.com.

Our agency provides in-person services for seniors. cross-reference between volunteer-activity-client is important for us. We are using Better Volunteer and Client management modules. The biggest obstacle for us is that you can't assign multiple clients to the activity. Creating connection between client, activity and volunteer requires 3 separate steps which is time consuming. Review collected by and hosted on G2.com.