Voltalyze Reviews & Product Details

Voltalyze is an all-in-one business management platform for beauty and wellness businesses, including hair salons, beauty salons, barbershops, nail studios, lash and brow businesses, spas, massage providers and aesthetic clinics. It connects bookings, customers, staff, payments, POS, inventory, marketing, reporting and a business website. Two integrated AI assistants support the customer experience and the work behind it. Customers can browse services, choose a professional, compare available times and book online. Businesses control opening hours, booking notice periods, advance-booking limits, cancellation policies, deposit requirements and customer self-service rules. Availability considers service duration, staff working hours, published shifts where applicable, time off, existing appointments and required rooms or equipment. Confirmations, reminders, waitlists and rebooking support the appointment journey. The calendar provides day, week and month views, staff colour coding, blocked time and appointment details. Teams can move and resize appointments, adjust columns, save view preferences and filter the day view to rostered staff. Holiday, sickness and other blocked periods help manage availability. Multi-service visits let customers book several services in one journey, with a professional or any available professional selected for each service. Services can run sequentially or, where supported by the service setup, alongside another service during processing time. Linked appointments retain their service, staff and payment details through the visit, calendar and checkout. Group bookings support several attendees, simultaneous or mixed-service arrangements, and organiser or individual payment-share workflows where enabled. The service catalogue supports categories, descriptions, prices, durations, service options, add-ons, bundles and location assignments. Individual professionals can have their own service prices and durations. Processing time and finishing time support services such as colour treatments, while room and equipment requirements connect service setup with availability. Bundles can combine sequential or simultaneous services, including choice groups and optional items. Voltalyze Concierge is the customer-facing AI receptionist on the business website. It answers questions using the business's service catalogue, policies, locations and opening hours; checks current prices and availability; finds the next available appointment; and creates bookings after the customer confirms the details. It can provide a payment link or QR code when a booking requires payment, help customers join a waitlist, answer questions about retail products, gift cards, packages and memberships, and provide contact options for a team member. For signed-in customers, Concierge can retrieve an account summary covering their own appointments, loyalty points, gift cards, packages and memberships. Its booking tools follow the business's booking restrictions, including applicable patch-test requirements, blocked-client rules and deposit settings. Businesses can review conversations and recorded assistant activity in the workspace. The integrated business assistant helps owners and authorised staff investigate performance, retrieve business information and carry out supported operational tasks. Users can ask questions across appointments, sales, clients, staff, stock and other permitted business records, with results presented as summaries or tables. It also explains the platform and links to relevant workspace pages. Depending on permissions, the business assistant can create or update services, service options, add-ons, bundles, packages, membership plans, promotions and smart-pricing rules. It can manage supported customer and product records, update business settings, prepare email or text campaign drafts, create draft purchase orders, record time off and generate staff rosters with a preview. Supported changes are recorded in its activity history, with an undo option for eligible recent actions. Voice input lets users speak an instruction, review the transcribed text and send it. Access to both assistants is available with Solo and Business; AI usage is charged separately on a pay-as-you-go basis. Customer management brings profiles, contact details, appointment histories, preferences, notes, tags, files and benefits together. Search, filters and customer segments help businesses find records and understand their client base. Consultation and consent forms can be associated with customer records. Patch-test tools track completions, validity, expiry, renewal history and revoked records, with service-specific booking requirements where configured. The customer portal supports eligible booking changes, profile updates and access to appointments, gift cards, packages, memberships and loyalty information. Changes and cancellations follow the business's configured self-service rules. Retention tools include digital gift cards, prepaid service packages, memberships, loyalty points, rewards and stamp cards. Businesses can configure the relevant rules, manage issued benefits and track balances or redemptions. Gift cards can be sold online, emailed or prepared for collection, while packages and memberships connect entitlements with the customer's record and eligible services. Marketing tools support email and SMS campaigns, customer audiences, saved segments, templates, promotions, flash sales and last-minute offers. The email builder uses editable sections for headlines, text, images and buttons, with personalised previews and unsubscribe information. Teams can prepare campaigns for selected audiences and review delivery and engagement information. Messaging usage and costs are available in the workspace. Automated review requests support feedback collection and links to external review platforms. Smart pricing supports scheduled price adjustments for selected services and locations. Staff management includes profiles, service qualifications, location assignments, working hours, employment information, documents and emergency contacts. Businesses can plan shifts, publish rosters, record time off, track attendance and manage clock-in records. Roster generation uses each professional's working hours, previews the proposed shifts and accounts for approved absences and closed periods. Rolling generation supports upcoming schedules without rebuilding each week manually. Commission and payroll tools connect team activity with pay periods, pay runs, commission rules, tips and adjustments. Worked hours can come from published shifts or attendance records, depending on the business configuration. Team members can view their own profile, hours, time off and pay information. Role-based permissions control which pages, records and actions each person can access. Payments and POS connect service and retail sales with deposits, payment records, gift-card redemption, receipts and refunds. Deposits can be set as a fixed amount, percentage or full payment for eligible services, including services with options. Paid deposits have their own receipts and are credited against the remaining appointment balance at checkout. Connected Stripe payment tools support online payments and compatible in-person card readers, subject to provider availability and setup. Reader tipping is available where configured. Finance tools cover sales, expenses, recurring expenses, tax summaries, commissions, payment reconciliation and payout information. Day End supports cash counts, discrepancies, approvals and trading-day closure. Reports include daily summaries, payments, item sales, staff performance, labour, product margins, stock on hand, stock movements and sales of gift cards, packages and memberships. Inventory management covers retail products, service consumables, brands, categories, SKUs, barcodes, supplier records and purchasing. Businesses can track stock levels and movements, review low-stock information and manage supplier items, pack sizes and costs. Purchase orders connect a supplier, ordering location and product lines. Stocktakes support physical counts, variance review and posting approved adjustments. Stock connects with retail sales and the online shop. Each business has a connected customer-facing website with service listings, booking pages, team information, location details, an online shop and customer portal. Product sales, gift cards, packages and memberships can be offered through supported online channels. Website content connects with the catalogue and records maintained in Voltalyze. Solo includes a Voltalyze-hosted address; Business supports custom-domain connection. Operational tools include internal team messages, support requests, improvement records, business settings and activity logs. Multi-location tools organise services, professionals, opening hours, appointments, stock and reporting by location. Voltalyze offers Solo and Business subscriptions. Solo supports one independent professional at one business location. Business adds staff accounts, shared calendars, team permissions and multi-location operations. Both plans provide core booking, client, POS, inventory, marketing, reporting and website tools, plus access to both AI assistants with usage billed separately. New businesses can start a 14-day free trial without a credit card or an automatic subscription charge. After verifying their account, owners can create a workspace, add services, configure availability and preview the customer booking experience. Paid AI, SMS and voice usage are not included in the free trial. Guided setup and ongoing support are available, while optional migration and custom work are agreed separately. Payment processing, applicable messaging and AI usage, hardware and connected third-party services incur separate charges.