# Viral Loops Reviews
**Vendor:** Viral Loops  
**Category:** [Other Marketing Software](https://www.g2.com/categories/other-marketing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 41
## About Viral Loops
Create your dream referral program. Viral Loops gives you referral program templates inspired by billion-dollar brands to increase, track, and reward customer referrals. Grow your audience with a referral program to let customers and subscribers refer friends and reward them automatically, with no-code. TEMPLATE-BASED We&#39;ve prepared for you campaign templates inspired by great companies, like Dropbox, Airbnb and Mailchimp. Just plug and play. NO CODE From setting up to monitoring, your campaigns will need no code to work and perform. COMPLETELY CUSTOMIZABLE Design and embed a referral widget in your emails and website to give people a referral link for sharing. Every element is customizable through a visual editor. FRAUD DETECTION Keep spammers and cheaters away. Our fraud detection system will help you to identify threats and maintain high-quality referrals while saving you resources from unjust rewards. Based in Canada🇨🇦



## Viral Loops Pros & Cons
**What users like:**

- Users love the **ease of use** of Viral Loops, finding it simple to implement and integrate seamlessly. (10 reviews)
- Users commend the **excellent customer support** of Viral Loops, enhancing their experience and simplifying campaign setup. (9 reviews)
- Users value the **easy setup** of Viral Loops, appreciating its simplicity and seamless integration with their sites. (5 reviews)
- Users love the **easy-to-use platform** of Viral Loops, which significantly boosts engagement and customer support is outstanding. (4 reviews)
- Users love how Viral Loops enhances **customer engagement** through easy-to-use referral and giveaway marketing campaigns. (2 reviews)
- Users value the **variety of customization options** in Viral Loops, enabling tailored and effective referral campaigns. (2 reviews)
- Features (2 reviews)
- Users appreciate the **intuitive interface and seamless integration** of Viral Loops, enhancing campaign management and performance tracking. (2 reviews)
- Marketing Strategies (2 reviews)
- User Interface (2 reviews)

**What users dislike:**

- Users feel that the **limited customization** options in Viral Loops hinder advanced campaign setups and multilingual support. (2 reviews)
- Users find the **limited functionality** of Viral Loops insufficient for their company&#39;s needs and advanced options complicated. (2 reviews)
- Users believe that enhanced **user-friendliness** would significantly improve their overall experience with Viral Loops. (2 reviews)
- Users often face **poor customer support** , struggling with customization issues and having to rely on assistance for solutions. (2 reviews)
- Users face **software bugs** that lead to issues with language customisation and content editing across campaigns. (2 reviews)
- Users struggle with the **difficult navigation** due to the IG integration and tracking link sources effectively. (1 reviews)
- Users find the pricing of Viral Loops to be **a bit high** , especially for smaller businesses and startups. (1 reviews)
- Users face challenges with **installation and customization** , often requiring technical support and experiencing delays. (1 reviews)
- Limited Integration (1 reviews)
- Users find the **limited options** for integrations and tracking link sources frustrating for their needs. (1 reviews)

## Viral Loops Reviews
  ### 1. Empowers Our Marketing and Drives Business Success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Berke  K. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Viral Loops?**

Makes marketing stuff easier and helps our business succeed and its easily understandable for everyone

**What do you dislike about Viral Loops?**

not many dislikes about the software. However, if it was more user friendly it would help

**What problems is Viral Loops solving and how is that benefiting you?**

its making all things marketing campaigns easy

  ### 2. Viral Loops Makes Referral Campaigns Easy with Straightforward Setup and Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Viral Loops?**

What I like best about Viral Loops is how easy it makes creating referral and viral marketing campaigns. The setup process is straightforward, and the automation helps grow audiences and engagement without requiring complex technical work.

**What do you dislike about Viral Loops?**

What I dislike about Viral Loops is that customization options can feel somewhat limited, and setting up more advanced campaigns may require extra work or integrations that aren’t always straightforward.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops solves the challenge of growing users and engagement through referrals by automating word-of-mouth marketing campaigns. This benefits me by helping attract new users more efficiently, increasing brand awareness, and reducing the time and effort needed to manage referral programs manually.

  ### 3. Perfect Tool for Building Large-Scale Referral Campaigns!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Viral Loops?**

I want to give a huge shout-out to the Viral Loops team for their amazing support! 🙌

They reactivated my 25,000-participants plan and handled everything with such professionalism and care.
The platform itself is powerful, flexible, and perfect for scaling referral and ambassador programs — but what really makes the difference is their customer service. They respond fast, they listen, and they truly care about helping you succeed.

If you’re serious about building viral growth or community-driven marketing campaigns, Viral Loops is absolutely worth it.

Thanks again to the whole team — you’ve earned a loyal user! 💪

**What do you dislike about Viral Loops?**

There is not any which I dislike! Everything is fine!

**What problems is Viral Loops solving and how is that benefiting you?**

I use viral loops to track my affiliates!

  ### 4. Powerful and easy-to-use referral marketing platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carmelo A. | Head of Growth &amp; Product Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Viral Loops?**

Viral Loops makes it incredibly easy to launch referral and viral marketing campaigns. The platform provides pre-built templates for different use cases, such as giveaways, milestone rewards, and leaderboards, which save a lot of time. The integration with tools like Shopify and email marketing platforms is seamless, and the analytics dashboard is intuitive, helping us track campaign performance in real time. The customer support team is also very responsive and helpful.

**What do you dislike about Viral Loops?**

While the platform is user-friendly, some advanced customization options require technical knowledge or coding. Additionally, the pricing might feel a bit high for smaller businesses or startups with limited budgets.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops has helped us create highly engaging referral marketing campaigns that drive word-of-mouth growth and increase customer acquisition. By using its milestone reward system, we’ve been able to incentivize our customers to share our brand with their networks, leading to a significant increase in leads and conversions. It also saves time by providing ready-to-use templates and integrations with our existing tools, streamlining the entire process of launching a campaign

  ### 5. Very Solid Referral Tool That Just Works 🙏🏻

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim L. | Co-Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Viral Loops?**

Viral Loops is spot on for what we needed. The tracking is super reliable, and the HubSpot integration is seamless, which made everything flow nicely. We got a campaign up and running within the first couple of days of signing up, and it worked like a charm. No messing around - just solid tech that does what it’s supposed to.

**What do you dislike about Viral Loops?**

The setup wasn’t hard from a tech perspective, but figuring out the right referral campaign to start with took a bit of trial and error. To be fair, they offer a free onboarding session, which we skipped - but looking back, we probably should’ve taken them up on it. A bit more in-platform guidance on picking the best campaign type would’ve been handy.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops makes it easy to track referrals across multiple campaigns for different products and services while automating rewards for both the referrer and the invitee. Instead of manually managing referral data and payouts, everything is handled seamlessly, saving us time and ensuring accuracy.

The biggest win; Scaling through referrals without the usual headaches. With Viral Loops, we can run multiple campaigns at once, tweak them as needed, and let word-of-mouth do the heavy lifting. It’s a simple way to turn happy customers into advocates while keeping the process smooth and trackable.

  ### 6. Great Online Referral Program for Any Type of Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac H. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Viral Loops?**

Makes it very easy to implement a  referral program and keep track of results.

**What do you dislike about Viral Loops?**

Nothing comes to mind. It seems like a very solid platform. No complaints.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops makes it super easy to keep track of referrals in my in-person business. People get their own link to share, and they feel confident knowing they’ll get credit. It’s been a great way to add structure and boost referrals without any hassle.

  ### 7. 30% of our new users come from Viral Loops

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ash H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Viral Loops?**

As a prelaunch application, Viral Loops has been fantastic and I highly recommend it to other startups trying to build a proof of concept / proof of consumer interest. The VL team has made edits to the widgets easy even for non-technical users. As we needed to quickly adapt our messaging to target new audience subgroups, this flexibility was important.

**What do you dislike about Viral Loops?**

I have not yet experienced any issues that would make me concerned about dislikes of the product.

**What problems is Viral Loops solving and how is that benefiting you?**

We are a startup that focuses on private industry sales, therefore we do not rely on traditional public marketing. VL is our only marketing vehicle beyond partner internal company newsletters to invite their employees to use our service.

  ### 8. Easy to use tool, intuitive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Viral Loops?**

Easy to use, nice UX, possibility to plug and play with Iterable which is a big plus

**What do you dislike about Viral Loops?**

Lack of customisation for other languages than english. Some parts can't be edited without going through support which is problematic. We also had issue with multi languages where one language would switch from campaign to campaign. Might be that only one non english could be edited and it would change it for every campaign.

**What problems is Viral Loops solving and how is that benefiting you?**

Scaling the newsletter

  ### 9. Good CS, but terrible platform performance

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Viral Loops?**

They are always up for a quick support and communication

**What do you dislike about Viral Loops?**

The platform itself needs a lot of improvement, it needs constant maintainance.

**What problems is Viral Loops solving and how is that benefiting you?**

Wanted it to and actually using it to create a referral system.

  ### 10. Effortless Giveaway Platform That Delivers Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Viral Loops?**

Easy to use giveaway and referral platform that boosts engagement!

**What do you dislike about Viral Loops?**

Actually nothing. The dashboard has clarity and you get what you pay for. It works

**What problems is Viral Loops solving and how is that benefiting you?**

The referral system for an online business is always a challenge

  ### 11. Really helpful customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Viral Loops?**

The customer service is great - Thanos was super helpful and really responsive!

**What do you dislike about Viral Loops?**

It's quite a lengthy set up process - could be helpful to have AI prompts

**What problems is Viral Loops solving and how is that benefiting you?**

It's helping us get more sign ups for tickets to our festival

  ### 12. Good integrations and finally received customer support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Viral Loops?**

After receiving follow-ups to my customer support inquiries, I'm pleased with the product. 

**What do you dislike about Viral Loops?**

No, I'm pleased with the product at the moment. 

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops is SUPPOSED to integrate into our email marketing platform to enable us to execute on our referral marketing campaigns. Unfortunately, there's a huge gap between what they claim they offer and what they actually do offer.

  ### 13. Viral Social Media Marketing Campaign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Viral Loops?**

Viral Loops' ease of use, implementation and integration is fantastic. In addition to the product, Viral Loops customer support is superb! Specifically Thanos Priftis in Customer Success & Operations. Thanos' expertise is excellent and his care for the client goes far beyond expectations. Thanos was able to quickly and efficiently address our issue. Thanos also followed up with us to offer help and insights to Viral Loops newest features that were specifically relevant to us. Really enjoyed working with Thanos!

**What do you dislike about Viral Loops?**

We did not have any negative experiences with Viral Loops.

**What problems is Viral Loops solving and how is that benefiting you?**

We needed the ability to quickly reach potential customers through social media campaigns. Viral Loops gave us the ability to quickly and easily launch and engage successful campaigns.

  ### 14. Thanos is a legend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin W. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Viral Loops?**

It helped us launch a referral campaign and reward users for sharing our campaign. Thanos is also a great support.

**What do you dislike about Viral Loops?**

Not much. It was super clean, easy to use, implement, and integrated where we needed it.

**What problems is Viral Loops solving and how is that benefiting you?**

Removing standard referral forms with no gamification or rewards

  ### 15. Easy interface, lots of customization options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Viral Loops?**

Viral Loops provides an intuitive and user-friendly interface, making it simple to set up and manage campaigns. The variety of templates and customization options allows us to tailor campaigns to meet our specific needs. Additionally, the platform integrates seamlessly with other tools in our tech stack, saving us time and ensuring a smooth workflow. The analytics dashboard is also a highlight, offering clear insights to measure campaign performance effectively.

**What do you dislike about Viral Loops?**

While the platform is feature-rich, we haven't experienced significant traction from our campaigns so far, which is a bit discouraging. It might require more experimentation or optimization to fully unlock its potential. Additionally, some advanced features can feel slightly overwhelming without additional guidance.

**What problems is Viral Loops solving and how is that benefiting you?**

Keeping track of sign ups

  ### 16. Nice product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Viral Loops?**

CS service is pretty good, it helps me alot.

**What do you dislike about Viral Loops?**

Some of the function is not enough for our company.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral loops enable me to quickly launch a waiting list system, eliminating the need to develop email verification and database management from scratch.

  ### 17. I have had a great experience with Viral Loop after switching from a different platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Viral Loops?**

Customer service and onboarding were great. Setting up a campaign was easy, and integrating the campaign on our site was easy.

**What do you dislike about Viral Loops?**

Not sure if this is a dislike but unsure what some of the features do. I use it for its core features.

**What problems is Viral Loops solving and how is that benefiting you?**

We needed a referral marketing campaign platform to track referrals.

  ### 18. Ease of implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos T. | UX/UI Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Viral Loops?**

I like how easy it is to set this up, and to be able to have campaigns up and running in just 5 minutes. As well as being able to make decisions based on the data that can be seen on the dashboards.

**What do you dislike about Viral Loops?**

I would like it to have more viral network options

**What problems is Viral Loops solving and how is that benefiting you?**

More options to be able to register

  ### 19. Really nice system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salma B. | Digitalisation officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Viral Loops?**

Openess and the ability to custom make your referral system

**What do you dislike about Viral Loops?**

nothing at all, everything is great so far

**What problems is Viral Loops solving and how is that benefiting you?**

everything in one place

  ### 20. Easy to use and help is always available

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Viral Loops?**

The sleek design and intuitive interface make it easy for beginners to use, and the Viral Loops team are always on hand for any questions.

**What do you dislike about Viral Loops?**

Data exports and imports can be fiddly sometimes.

**What problems is Viral Loops solving and how is that benefiting you?**

Attracting new audiences to help promote our events

  ### 21. Easy to set up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Viral Loops?**

Easy to use without the need for a developer. Easy to implement and integrate.

**What do you dislike about Viral Loops?**

Would love a built-in working session with a rep.

**What problems is Viral Loops solving and how is that benefiting you?**

Referral marketing. Still working on getting it up and running

  ### 22. I enjoyed it!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Viral Loops?**

I like the virality component of the referral

**What do you dislike about Viral Loops?**

I don't like that there is an IG integration and that it is hard to track the sources of the link

**What problems is Viral Loops solving and how is that benefiting you?**

growing our WL

  ### 23. Works as it should

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Viral Loops?**

Quick, simple and easy to set up and update.

**What do you dislike about Viral Loops?**

One template autopopulated and we sent something out without the proper branding. Not the end of the world but a flaw in anotherwise intuitive system.

**What problems is Viral Loops solving and how is that benefiting you?**

Helping use our customer base and prospective customer base to spread the word to new customers.

  ### 24. Refused to Cancel. Wouldn't Refund. Had to go to bank

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about Viral Loops?**

Tool performed as needed for the time being.

**What do you dislike about Viral Loops?**

I used them for a year, then tried to cancel. They said they canceled my account, and then I got billed again. I disputed the charge and told their team to cancel my account. Again, they didn't cancel. Today for the third time, I told them to cancel my account after I was charged again, and now I have to talk to my bank again and tell them to not only dispute the charge but block any future charges. Finally, they said they'd issue me a refund, but only for a tiny portion of the $500 charge that went through 17 hours ago. These people are a nightmare to deal with. AVOID!

**What problems is Viral Loops solving and how is that benefiting you?**

Collecting emails of potential customers.

  ### 25. Great software for building leads and viral campaigns for ADDING friends

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jena A. | Owner, Chief Warfare Marketing Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Viral Loops?**

I like the software for campaigns where there is something easy to refer a friend for to build a ist and increase leads to client accounts. Builds with relative ease.

**What do you dislike about Viral Loops?**

I do not like that, unlike competitors Gleam and Upviral, there aren't better options to build social media followings by giving points for visiting social accounts and going to websites.

**What problems is Viral Loops solving and how is that benefiting you?**

Driving leads into funnels for our own marketing services and for client accounts. We are primarily a funnel builder and it can be so hard to get clients to drive traffic

  ### 26. Pre-Launch Secret Weapon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Conrad F. S. | Co-Founder | CRO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2021

**What do you like best about Viral Loops?**

Viral Loops is a must-have for anyone preparing to launch an app. It's easy to set up and affordable, most importantly it works! We built organic hype for our latest project - Tradefluence - in the pre-launch phase with Viral Loops. Within 24 hours of launching our campaign on Viral Loops, we had over 5K signed up users. This quadrupled by months' end! Most impressive of all: we didn't use any other services or paid advertising. Viral Loop's "Robinhood" loop and word of mouth were enough to get us where we needed to go. I couldn't have asked for a better pre-launch product.

**What do you dislike about Viral Loops?**

When our campaign first went live, the Viral Loops logo appeared in the footer of some of the emails. This  should not have happened, as we paid for the white-label service. To their credit, the Viral Loops team immediately corrected the issue and even followed up with my by phone to make sure everything was okay. Besides this minor technical issue, I do not have any complaints. And the way their customer service team handled the situation made feel even more assured that we were in good hands than before. Overall 100% satisfied.

**What problems is Viral Loops solving and how is that benefiting you?**

For context, here's our situation: we are a fintech peer-to-peer marketplace app currently in pre-launch. Since Day 1, we committed to growing our waitlist to at least 20K organically - rather than pay for Ads or sponsored posts. Viral Loops helped us achieve this goal by allowing people to join our waitlist, then refer their friends to it via their unique referral links. This way, we were able attribute signups to specific people and reward them with prizes post-launch. Without Viral Loops, the alternative would've been a patchwork solution of other tools... Viral Loops made our lives infinitely easier but putting everything we needed in one place, seamlessly. It's no exaggeration to say that Viral Loops has acted as the cornerstone of our entire pre-launch campaign. We haven't had to spend a single dollar on acquisition yet.

  ### 27. Not recommended for production use.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Dr. S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2021

**What do you like best about Viral Loops?**

Options to embed the widgets on own webpage

**What do you dislike about Viral Loops?**

Some features are broken like editing the landing page, emoji support is lacking when I checked.

**Recommendations to others considering Viral Loops:**

Would advise to check out other referral campaign providers before choosing viral-loops

**What problems is Viral Loops solving and how is that benefiting you?**

To create a referral campaign for new products.

  ### 28. utter waste of time

**Rating:** 0.0/5.0 stars

**Reviewed by:** Filip K. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2022

**What do you like best about Viral Loops?**

we wanted to use their referal system for emailing

**What do you dislike about Viral Loops?**

the system never really worked. we spent months of time and money to make it work, but without a success

**What problems is Viral Loops solving and how is that benefiting you?**

it just did not work, constant errors

  ### 29. Zapier integration does not work

**Rating:** 0.0/5.0 stars

**Reviewed by:** Simpson GyuSup S. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2020

**What do you like best about Viral Loops?**

nothing has satisfied my needs. cannot think of any.

**What do you dislike about Viral Loops?**

we have tried to integrate with zapier but the integration is impossible to get done by certified expert.

**Recommendations to others considering Viral Loops:**

if you need zapier integration, please explore before the free trial expires.

**What problems is Viral Loops solving and how is that benefiting you?**

tried to implement viral sharing mechanism that required heavy integration with zapier

  ### 30. Worst app I've ever used

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2020

**What do you like best about Viral Loops?**

Honestly, there is nothing I liked about this app or experience.

**What do you dislike about Viral Loops?**

The majority of the 10+ months I've been paying for the subscription I was trying to set it up. It took 162 emails back and forth to get this set up on my page, even with a web developer. It was the messiest installation I've ever seen with clueless customer service. They constantly send you links to articles they've written (to help their SEO, not their customer) even when you've read these articles and they do not answer your questions. They were also incredibly rude and continued to tell me that any help was outside of the scope of my payment plan, but I could upgrade to get better customer support.

After my campaign was finally up and running, their fraud detection flagged every single referral, even when it was painfully obvious there was zero risk. I had to manually go through each one and determine the risk myself.

Then they did an "upgrade" and all of my customization that I spent months on didn't work anymore and my page was live and looked horrible, without any warning or notice.

To top it off, you can not cancel your subscription yourself online. You have to email them and they refuse to cancel it until the end of the payment period and won't confirm your cancelation.

I went with them because it was the cheapest option, but alas, you do get what you pay for.

**Recommendations to others considering Viral Loops:**

Go elsewhere to save time and money

**What problems is Viral Loops solving and how is that benefiting you?**

I was doing a referral campaign before the launch of my company. There were no benefits to using this app, just a lot of wasted time and money. I've since switched to a different app and it was easy to use, quick to set up and customer service was exceptional.

  ### 31. Great experience, great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh J. | Founder, Chairman, GP, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2020

**What do you like best about Viral Loops?**

,This is the mailchimp or wordpress of viral campaigns, so fortunate to have found them.

**What do you dislike about Viral Loops?**

No downside, grateful for the Start up level as we are building our marketing system we intend to definitely upgrade at higher levels.

**What problems is Viral Loops solving and how is that benefiting you?**

Was looking for a Robinhood style marketing campaign and thought we'd have to program it ourselves, saved us tons of man hours, thank you again

  ### 32. Let your customer do the marketing for you

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffry T. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2019

**What do you like best about Viral Loops?**

Viral loops help me cut down the complicated process of setting up and running a viral campaign. They also provide you with some templates.

**What do you dislike about Viral Loops?**

As easy as it is, there are still things that we need to prepare beforehand.

**Recommendations to others considering Viral Loops:**

If you want to take the trouble out of planning a viral campaign, try viral loops.

**What problems is Viral Loops solving and how is that benefiting you?**

I don't have to have a powerful server to run the campaign.

  ### 33. Very easy to use referral program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about Viral Loops?**

VL makes everything simple from the user notifications to the tech implementations. It's helped me triple my user growth with ease.

**What do you dislike about Viral Loops?**

It's not always the easiest UX on their backend - however, they mentioned they would be launching a new dashboard soon.

**What problems is Viral Loops solving and how is that benefiting you?**

User growth & brand awareness are huge.

  ### 34. Great Tool to Build an Ambassador Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Viral Loops?**

The simplicity of setting up a referral program and setting prizing tiers is really key to the value of Viral Loops. We've used it to back the launch of our email newsletter and has helped us to skyrocket our subscription growth - simply by offering a users a "feature" for their art in that same newsletter. We first got the idea to use ViralLoops from the Clover Letter newsletter.

**What do you dislike about Viral Loops?**

The dashboard could be easier to navigate and manage. Custom domains would be great as any URL with 'viral' in it raises suspicion among some crowds. Would be great to be able to customize the look of the embeddable sign-up forms (as well as further customization of the emails sent to participants). Might even be nice to see who your referrals are beneath you so you could potentially reward them for signing up as well.

**Recommendations to others considering Viral Loops:**

If you've got an audience that your can leverage their passion to share your message, Viral Loops will work great for you.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops is great at helping to build an ambassador team and reward users for their passion toward our brands.

  ### 35. Battle-Proven Viral Templates to Grow Your User Base

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffry T. | SEO Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2018

**What do you like best about Viral Loops?**

In the era of web-service skepticism, growing the number of the user base is getting harder and harder. One need clever strategies to acquire potential customers, and the wits to put everything together into one flawless system before jumping into the battlefield. In most cases, most solo webpreneurs or companies lack one of the two elements - or both. ViralLoops provides users with ready to use campaign templates based on already successful campaigns run by big names in the net. All that users need to do is to pick one of the available weapons, personalize it, and implement it. And don't forget the ready-made landing page that you can instantly use for your campaign.

**What do you dislike about Viral Loops?**

If there's one downside on ViralLoops, it would be the small number of available templates. It would be nice to have more to choose from, even though most users would only need and use one to be successful.

**Recommendations to others considering Viral Loops:**

If you need a quick way to set up a battle-tested viral campaign without the headache, ViralLoops is your answer.

**What problems is Viral Loops solving and how is that benefiting you?**

ViralLoops will help users take care the virtual side of growing their business while cutting the time and effort needed to craft a successful campaign.

  ### 36. Virality at your Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor  B. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2018

**What do you like best about Viral Loops?**

Viral Loops is a very powerful software because it helps entrepreneurs to gain advantage of the rewards you offer to your users. The ability to share in claim of a price or discount is a very addicting feeling for your audience. The leaderboards and gamification elements, plus the ease of sharing for your users, all combine a level of engagement rarely seen on other service.

You can get very powerful results with viral loops.

There are templates for each use case you want to make. This makes it pretty easy to set up a campaign bases on your desired outcome. This templates are based on successful campaigns like the dropbox growth campaign or jet leaderboard campaign.

Equip your business with this strategy, its worth it.

**What do you dislike about Viral Loops?**

Integrating the campaigns on landing pages can be a bit tricky. Furtunately they are implementing their own landing pages within viral loops so they are addressing this problem.

More variety of templates would be also very appreciated.

**Recommendations to others considering Viral Loops:**

Take advantage of the virality factor. It works like a charm.

**What problems is Viral Loops solving and how is that benefiting you?**

Lack of users. Engagement of my early adopters.
Viral Loops solve my question: where do my new users will come from?.

This tool has the quality of the movie recommendation but on a great scale level.
We tend to make business with our friends and what better than to have a tool that brings those recommendations on a great scale basis for your business.

Im very happy with viral loops.

  ### 37. Cool service! Viral marketing rules!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vitali K. | CEO | Исполнительный директор, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2018

**What do you like best about Viral Loops?**

A lot of integrations and ease of use impresses. Run step by step  as one, two, three!

**What do you dislike about Viral Loops?**

Until I don't found flaws. Everything works as clockwork!

**Recommendations to others considering Viral Loops:**

Keep up the good work! You are on the right track!

**What problems is Viral Loops solving and how is that benefiting you?**

Viral marketing! Friends invite friends to join our advertising company

  ### 38. Easy to implement, to use and to achieve great results

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Antonio S. | Senior Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2017

**What do you like best about Viral Loops?**

You can set up a referral campaign in less than an hour.
You have to set all your preferences in their web app and then implement the JavaScript tag on your website. Some campaigns are more complicated than others, but overall it's pretty easy.

**What do you dislike about Viral Loops?**

Nothing, even the support is great and responsive.

**Recommendations to others considering Viral Loops:**

Totally recommended if you are into referral marketing, their solutions are simple yet powerful.

It's the best way to run referral campaigns like Dropbox and others without the need to be tech savvy or having to hire a developer to create a custom way.

**What problems is Viral Loops solving and how is that benefiting you?**

I'm running giveaways with it, and it makes it way easier to have referral contests (rankings) which is great. They handle all the harder parts, you only have to create the landing and send traffic.

  ### 39. nice way to stimulate discussion of what you're doing

**Rating:** 4.0/5.0 stars

**Reviewed by:** David H. | Podcast Marketing / Production Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2017

**What do you like best about Viral Loops?**

I like that they have different types of viral campaigns based on previously successful campaigns that you've probably heard of. Because they've laid things out this way, it's helped me to consider different ways I could possibly use the service.

**What do you dislike about Viral Loops?**

There is nothing I dislike so far. I think for something as versatile as it is, it works great.

**Recommendations to others considering Viral Loops:**

I think it's a great overall solution. If you're simply running a basic sweepstakes, there may be better options that specialize in that one thing, but if you want choices for ways you to stimulate word-of-mouth, I think it's great.

**What problems is Viral Loops solving and how is that benefiting you?**

getting the word out about new and upcoming businesses/promotions

  ### 40. Complete solution for deploying referral marketing programs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2017

**What do you like best about Viral Loops?**

I like that Viral Loops gives you the tools to create a referral marketing program end to end. From the widget to the email templates and the reports. I also like the pre-made templates. They have pre-populated copy and images, so you can get away with minimum effort in customization. They also have very friendly customer support.

**What do you dislike about Viral Loops?**

It's hard for someone not accustomed to the growth hacking world to understand the differences between the templates and select the best one for their needs. This step (choosing a template) requires either consultation or research. You will definitely need technical support to setup Viral Loops 100% and make sure it's working correctly.

**Recommendations to others considering Viral Loops:**

If you are running an e-shop, use the milestone referral program. Also, in all cases, you will probably need a dedicated landing page to add the Viral Loops widget.

**What problems is Viral Loops solving and how is that benefiting you?**

Viral Loops allows us to channel digitally and in a countable way something that we noticed was already happening online (word of mouth referrals). Based on the complexity of what they have created, it is a relatively easy solution to implement.

  ### 41. Ready set viral

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2017

**What do you like best about Viral Loops?**

Love the interface and templates I can use but at times the software isn’t 100% accurate as it should be 

**What do you dislike about Viral Loops?**

Not too much to dislike at the moment but when the time comes I will add here 

**What problems is Viral Loops solving and how is that benefiting you?**

Creating viral marketing campaigns 


## Viral Loops Discussions
  - [What is the purpose of viral marketing?](https://www.g2.com/discussions/what-is-the-purpose-of-viral-marketing)
  - [What is viral looping?](https://www.g2.com/discussions/what-is-viral-looping)
  - [How does a viral loop work?](https://www.g2.com/discussions/how-does-a-viral-loop-work)
  - [Are viral loops good?](https://www.g2.com/discussions/are-viral-loops-good)

- [View Viral Loops pricing details and edition comparison](https://www.g2.com/products/viral-loops/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A30%3A50+-0500&secure%5Bsession_id%5D=0d1f2a40-b64c-481c-91c8-81a8c78ded8a&secure%5Btoken%5D=33f174a58ea9bf927b3e0c568a4a6f63009334207e4ede53b8e18794359680cb&format=llm_user)
## Viral Loops Integrations
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Webflow](https://www.g2.com/products/webflow/reviews)


## Top Viral Loops Alternatives
  - [Thinkific](https://www.g2.com/products/thinkific/reviews) - 4.5/5.0 (379 reviews)
  - [Google Trends](https://www.g2.com/products/google-trends/reviews) - 4.6/5.0 (260 reviews)
  - [Retention.com](https://www.g2.com/products/retention-com/reviews) - 4.5/5.0 (121 reviews)

