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Verge AI Reviews & Product Details

Verge AI provides specialized AI chatbot solutions tailored to businesses facing challenges in automating operations, enhancing customer service, and optimizing access to information. By developing custom AI chatbots, Verge AI helps businesses automate their operations and customer service, and offers instant access to necessary information. Their chatbots are trained on a corpus of knowledge based on each company's specific data, enabling them to answer questions quickly and accurately. Built on Microsoft technology and Azure Open AI, Verge AI's chatbot solutions are reliable, secure, and offer high uptime. The company also ensures compliance with industry standards like POPIA and GDPR to safeguard data privacy.

Seller

Verge AI

Languages Supported

English

Overview by

Mitchell Hawley

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Verge AI Media

Verge AI Demo - Verge AI - Manage Chats Interface

Agents can view and manage all chats happening on the bot across platforms.

Verge AI Demo - Configurable Portal for a Custom Experience

Configure portal settings for a fully customizable experience.

Verge AI Demo - Verge AI - AI Powered Analytics on All Chats

AI-powered analytics dashboard to monitor all of the bot's key performance metrics.

Verge AI Demo - Verge AI - On Website Chatbot Widget

Verge AI chatbot widget on a website.

Verge AI Reviews (5)

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SD

Sayan D.

Technical Support Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

1/23/2024

"Great chatbot tool"

5/5

What do you like best about Verge AI?

1. I liked the process of treating the customer it uses very impressive and attractive way to serve the customers.

2. it is very easy to use and more user friendly whihc allow customer to attract more. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

Although all feature are great but response time can be less so can customer can feel more engaged. Review collected by and hosted on G2.com.

YA

Yasser A.

Onboarding Specialist

Marketing and Advertising

Mid-Market (51-1000 emp.)

8/9/2024

"Good at dealing with general customer questions"

4.5/5

What do you like best about Verge AI?

Verge AI helps to answer basic questions and respond to common inquiries, relieving a lot of burden from my team. The training on our company-specific data is what makes those responses functional. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

The options to customize the chatbots seemed more or less limited in the Not Actual Size version. I was restricted in how much I could adapt the voice or the tone of the chatbot. Review collected by and hosted on G2.com.

NG

Nermin G.

Outbound Sales Specialist

Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/10/2024

"Generating creative text formats"

4.5/5

What do you like best about Verge AI?

Verge AI is great for coming up with new slogans or slogans for a campaign and writing a concept of an article or a technical paper. I enjoy that one can input specific keywords and that the application will generate relevant content. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

Verge AI lacks precision in empirical realities, including information that requires technical understanding. I have faced some situations where the generated code had some bugs, or the facts and figures of creative writing had a minor mistake. Review collected by and hosted on G2.com.

KC

Kathy C.

Compensation and Benefits Manager

Mid-Market (51-1000 emp.)

3/16/2024

"Potent Effect but Inadequate Precision"

3.5/5

What do you like best about Verge AI?

But Verge AI has the strength that can’t be undermined. It solves these multifaceted tasks cutting across multiple functions such as synthesis to different creative text formats, translation to different languages, and summarization of information. This flexibility is priceless as I can develop new things and process information in completely new ways. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

The failure of Verge AI lies in the nonexistence of content, and it can sometimes be inaccurate in conveying the detail and richness of language. The complaint I have is that sometimes the tone and voice feel rather generic, not as captivating as the one I am trying to transmit. Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

The knowledge of verge AI has come in as a useful feature in my place of work. I can use it to think of ideas, get past the writers' block and build pretty good drafts. It becomes handy in creating content for different types of readers. This allows me to be more flexible as I can scale it back to focus on perfecting the content and make sure it fits it. Review collected by and hosted on G2.com.

BF

bella f.

Small-Business (50 or fewer emp.)

1/23/2024

"Verge AI unlocks conversational brilliance"

5/5

What do you like best about Verge AI?

Verge AI excels in providing advanced natural language understanding, making it proficient in generating human-like responses and understanding nuanced queries. I appreciate Verge AI's knack for turning ordinary interactions into engaging and natural conversations.

It is super straightforward and easy to use. The customer service team is also always there to support you. Review collected by and hosted on G2.com.

What do you dislike about Verge AI?

I don't have anything I currently dislike Review collected by and hosted on G2.com.

What problems is Verge AI solving and how is that benefiting you?

Verge AI, with models like ChatGPT, addresses several business problems related to natural language understanding and generation. Some key areas of application include:

1. Customer Support: Verge AI can assist in automating aspects of customer support, handling common queries, and providing timely responses.

2. Content Creation: It aids in generating creative and contextually relevant content, supporting marketing efforts, and content generation at scale.

3. Language Translation: Verge AI can contribute to improved language translation services, facilitating communication across different languages.

4. Data Analysis:Natural language processing capabilities can assist in extracting insights and information from unstructured text data, supporting data analysis tasks.

5. Virtual Assistants: Verge AI powers more advanced and context-aware virtual assistants, improving user interactions and understanding user intents.

6. Educational Tools: It can be applied in creating intelligent educational tools, assisting with tutoring, language learning, and more.

By addressing these challenges, Verge AI contributes to increased efficiency and an improved user experience. Review collected by and hosted on G2.com.