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Vendor Payments by MineralTree Reviews & Product Details

Vendor Payments by MineralTree Reviews (6)

Reviews

Vendor Payments by MineralTree Reviews (6)

4.2
6 reviews

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JH
Jackie H.
Mid-Market (51-1000 emp.)
"Efficient Payment Processing with Security and Insight"
4.5/5
What do you like best about Vendor Payments by MineralTree?

I like the insight into the status of payments, such as knowing whether a check has been sent or cashed, and the ease of processing ACH and check payments directly in the Intacct Bill Pay screen. These features save time overall and make answering questions easier. There's less clicking into different portals or screens, and there's better insight for the whole team into the status of a payment, so we're not chasing things down as much. I've really enjoyed the service, and it has had a positive impact on our workflow. The initial setup was very easy, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

Functionality in the Intacct Registers system could be improved. I would like to be able to have payment notifications sent internally as a default for our records and archives. There's also an issue currently where the payment defaults to Check and gets stuck on that even after ACH information is entered for a vendor. While I currently have a workaround it adds time and has caused frustration in the past. Review collected by and hosted on G2.com.

Jeff A.
JA
Jeff A.
President
Small-Business (50 or fewer emp.)
"Embedded in Sage Is a Big Plus, With Room to Grow"
3.5/5
What do you like best about Vendor Payments by MineralTree?

Integration within Sage is a big plus. Works well Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

Speed to process ACH transaction is a real problem. We would like to process everything via ACH but the 4-5 days proceesing is a huge problem. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of Vendor Payments by MineralTree

Hi Jeff - thank you so much for sharing your feedback. We're glad to hear the embedded payment service is helping you improve workflows. I sent a note to your CS Manager, Latonia, about your ACH timing concerns and she'll be following up with you via email. She'd love to talk through the specifics and see what she can do to help.

Thanks again for sharing your thoughts - we really appreciate it and look forward to connecting soon!

JL
Jessica L.
Chief Project Officer
Small-Business (50 or fewer emp.)
"Nice ACH Feature and Helpful Email Notifications"
4/5
What do you like best about Vendor Payments by MineralTree?

I like the ACH feature and the email notifications. Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

The amount of time it takes to process a payment by ACH Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of Vendor Payments by MineralTree

Hi Jessica - thank you for sharing this feedback with us! We're happy to know the ACH and email notifications are working well for you. In regards to the processing time, I let your payment optimization manager, Dan, know about the timing issues and he'll reach out to you directly to see if he might be able to do something to help.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy Sage Setup That Saves Time by Eliminating Manual Checks"
4.5/5
What do you like best about Vendor Payments by MineralTree?

Easy to setup and use with Sage. Has elimiated the need for us to cut manual checks, which saves time as well Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

Payments due seem to take awhile to reach vendors. We haen't used a payment processor before, so it's taking some time to get used to the fact that it can take 7-10 days for vendors to receive payment Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of Vendor Payments by MineralTree

Hi there - thank you for sharing your thoughts about Vendor Payments. We're glad to hear it's easy to use and helps you save time!

7+ days is much longer than customers usually experience for payments to reach their vendors, so if you'd like to reach out to me directly (elizabeth.raffa@globalpay.com) I can connect you with your payment optimization manager, and they'd be happy to help see what they can do to help solve this. In the meantime, thanks again for sharing your experience!

Utpal Kumar G.
UG
Utpal Kumar G.
Admin Manager
Small-Business (50 or fewer emp.)
"Seamless Automation and QuickBooks Integration"
4.5/5
What do you like best about Vendor Payments by MineralTree?

The automation and integration features with QuickBooks have been quite helpful. They streamline my workflow and make managing finances much easier. I appreciate how seamlessly the system connects with QuickBooks, saving me time and reducing manual entry. Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

I can't find anything about this that I dislike. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"No More Check Printing or Signing—A Huge Time Saver"
4/5
What do you like best about Vendor Payments by MineralTree?

No check printing/signing, electronic payment processing Review collected by and hosted on G2.com.

What do you dislike about Vendor Payments by MineralTree?

Would be nice if the ACH's were processed quicker i.e. made it to vendors quicker. This may be an Intacct specific thing, but it would be really helpful/informational if the remittance notification that was sent to the vendor was somehow embedded/visible within Intacct so that we have same information the vendor is receiving. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of Vendor Payments by MineralTree

Hello! Thank you for taking the time to share your thoughts on Vendor Payments. We're so glad to hear you're saving time and money with this solution!

Regarding the ACH timing, if you'd like to connect with your Payment Optimization Manager to discuss options to speed up payments, please email me at elizabeth.raffa@globalpay.com. Additionally, I've passed your comments along to the product team regarding the remittance notifications. There is a manual workaround, which Sage Support can probably help you with. That team can be reached at 877-704-3700. Thanks again for your comments - we appreciate hearing from you!

Pricing

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