ValeKit Reviews & Product Details

ValeKit is valet operations software for hotels, restaurants, hospitals, event venues, and the third-party valet companies that run valet for them. Valets check cars in from a phone or tablet in a few seconds. One photo can fill in the plate, make, model and color using vehicle recognition. The app records the parking zone, spot number and key hook for every car. It also captures up to ten damage photos at check-in, which lock as a permanent record once the car is parked. Guests get a text message with a private tracking link. There is no app to download and no account to create. From that link they can watch their car's status, request it back with one tap, pay by card, and rate their visit. Managers run everything from a web dashboard: - Locations, parking zones and key boards - Staff roles and access by location - Pricing: hourly, daily, overnight, flat and tiered rates - Tax, tips and discount codes - Reports on revenue, retrieval times, staff performance and guest feedback Every action on a ticket is logged in a history that no one can edit or delete. The valet app keeps working with no signal, so it can be used in underground garages. Changes sync automatically once a connection returns. Card payments run through the operator's own Stripe account, so funds go straight to the operator. One account can run multiple locations, with each company's data kept fully separate. Key features - Digital check-in with vehicle recognition from a photo - Damage photos at check-in, up to 10 per car - Parking zones, staging areas, spot numbers and digital key boards - Stacked (blocked-in) car flags - Guest tracking link by text message, with no app or login - One-tap car request from the guest's phone, with optional pickup point selection - Automatic guest text alerts with editable wording - Card payments through Stripe, online or on the valet's device - Cash and front-desk billing recorded even with no signal - Hourly, daily, overnight, flat and tiered rates, with tax, tips and discount codes - Offline-first valet app for iOS and Android - Shared tablet mode for valet stands, with every action credited to the person who did it - Role-based access for admins, managers and valets, scoped by location - Live operations view, reports hub and scheduled emailed reports - Permanent ticket activity history for disputes - Guest star ratings and comments