--- title: Usercentrics Reviews meta_title: 'Usercentrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 222 reviews by the users' company size, role or industry to find out how Usercentrics works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 222 scale: '5' date_modified: '2026-07-18' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Usercentrics Reviews **Vendor:** Usercentrics **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.4/5.0 **Total Reviews:** 222 ## About Usercentrics Usercentrics is a global leader in Consent Management Platforms (CMPs), empowering organizations to achieve privacy compliance while maintaining marketing performance and building lasting customer trust. We enable businesses to collect, manage, signal, and document user consent across digital touchpoints—including websites, mobile apps, and connected platforms—in alignment with global privacy regulations such as the GDPR, ePrivacy Directive, CCPA/CPRA, LGPD, and others. Our solutions are designed for businesses of all sizes, from SMBs to multinational enterprises, and scale to grow alongside your organization. Whether you're looking to future-proof your marketing strategies, streamline consent management, or enhance the privacy experience, Usercentrics supports sustainable revenue growth through optimized, privacy-compliant data usage. Scalable Solutions for a Privacy-First World - Usercentrics CMP provides a scalable, automated solution for managing consent across web, app, and connected TV. It enables organizations to achieve compliance with global data privacy laws while continuing to use consented data for marketing activities. Our platform simplifies privacy operations and consent signaling, helping you unlock monetization potential and build trust with users. - Usercentrics Preference Manager enables businesses to collect, centralize, and activate zero- and first-party data preferences and permissions within a single platform. It supports the creation of privacy-focused, data-driven customer experiences aligned with the highest compliance standards. - Usercentrics Privacy Policy Generator allows you to generate customized, GDPR-compliant privacy policies in minutes. Built-in legal expertise and essential clauses empower your business to meet legal obligations efficiently. - Usercentrics Server-Side Tagging enhances marketing signal quality and page load speed by sending compliant conversion data through server-side Google Tag Manager to GA4, Meta, and Google Ads. As third-party cookies are phased out, this privacy-forward tool helps marketers achieve accurate, data-driven performance. Our CMP supports Google Consent Mode, Microsoft UET Consent Mode and TCF 2.2, enabling publishers and advertisers to run privacy-compliant advertising and analytics across the EU/EEA, UK, and Switzerland. This supports business continuity, data accuracy, and adherence to evolving regulations. Usercentrics holds Google’s Gold Tier certification for both Usercentrics CMP and Cookiebot CMP—recognizing the strength of our integrations, data quality, and support. Trusted by brands such as Daimler, ING, and Telefónica, we operate in over 180 countries, with a network of more than 7,000 partners, and process over 7 billion monthly user consents. We’re committed to empowering companies to balance privacy protection with data-driven growth. Learn more at usercentrics.com. ## Usercentrics Pros & Cons **What users like:** - Users commend the **ease of use** of Usercentrics, making cookie consent management straightforward and reliable. (38 reviews) - Users appreciate the **intuitive interface** of Usercentrics, enabling easy implementation and seamless customization options. (30 reviews) - Users value the **intuitive design for GDPR compliance** which simplifies cookie consent management effectively and reliably. (26 reviews) - Users value Usercentrics for its **enhanced compliance and operational control** , fostering trust and transparency in data processing. (25 reviews) - Users appreciate the **global compliance capabilities** of Usercentrics, effectively addressing essential legal requirements. (24 reviews) - Users find the **easy implementation** of Usercentrics enhances compliance and user experience effortlessly across multiple languages. (21 reviews) - Users appreciate the **variety of features** and quick implementation support provided by Usercentrics. (20 reviews) - Users value the **excellent customer support** and quick resolution of issues, enhancing their Usercentrics experience. (18 reviews) - Privacy Management (17 reviews) - Users find **easy integrations** with user-friendly setup, making compliance management straightforward and efficient for newcomers. (16 reviews) **What users dislike:** - Users report that the **setup difficulty** can be quite high, particularly for those unfamiliar with consent management systems. (19 reviews) - Users find **learning difficulties** with Usercentrics as setup can be confusing for newcomers, complicating the experience. (14 reviews) - Users find the **initial setup complexity** of Usercentrics challenging, particularly for newcomers to consent management. (13 reviews) - Users find **limited customization options** frustrating, making it hard to adjust designs and localize text effectively. (12 reviews) - Users find **setup difficulties** daunting, especially for newcomers, due to complex documentation and technical requirements. (10 reviews) - Users find Usercentrics **expensive** , noting that pricing could be more accommodating for medium-sized businesses. (9 reviews) - Complexity (8 reviews) - Complex Setup (8 reviews) - Users find the **cookie management confusing** due to complexities and unclear navigation compared to Cookiebot. (8 reviews) - Poor Customer Support (8 reviews) ## Usercentrics Reviews ### 1. Efficient Consent Management, a strong partner in data protection and compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Dominik U. | Head of Material Date & Information Products, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Usercentrics?** As an internationally operating company with various markets, we place great importance on data protection and regulatory requirements (e.g., GDPR, ePrivacy). Usercentrics helps us to implement these requirements consistently and reliably and provides the necessary tools to document consent data in a traceable manner. **What do you dislike about Usercentrics?** For standard cases, the documentation is good. For complex use cases (e.g., custom APIs, individual consent logics, deeper integration), we would have liked more examples and best practices. **What problems is Usercentrics solving and how is that benefiting you?** The extensive library with pre-made vendor templates and sensible cookie/service categories saved us a lot of time. We didn't have to manually research and classify all services. **Official Response from Hanna Sternkopf:** > Hey Dominik, Thank you for sharing your experience! We’re glad to hear that Usercentrics helps you implement compliance consistently and that the vendor library has saved you time. We also appreciate your feedback on documentation for more complex use cases - insights like yours help us continue improving. Kind regards, The Usercentrics Team ### 2. Easy Setup and Reliable Tracker Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Usercentrics?** Simple to set up, constant scanning of our website keeps a count of any new trackers that might have been added without us noticing. **What do you dislike about Usercentrics?** Their pricing model: Even if we just display consent banners to specific regions, we still get charged for sessions from all regions, even the ones we don't have subject to consent. **What problems is Usercentrics solving and how is that benefiting you?** We need to collect marketing/analytics consent from users visiting our website. Usercentrics lets us easily do that, while also making sure we didn't miss anything. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your review! We’re happy to hear that you found Usercentrics easy to set up and that the automatic scanning feature helps you stay on top of new trackers effortlessly. Your feedback about the pricing model is valuable - we understand how important flexibility is, and we’ll make sure it’s shared with our team. It’s great to know that Usercentrics is supporting your marketing and analytics consent needs effectively. Kind regards, The Usercentrics Team ### 3. Great Integration and Previews, But UI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Julio Cesar M. | Mobile Apps Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Usercentrics?** I like the technical integration, previews, and drafts. **What do you dislike about Usercentrics?** The UI is not very intuitive. Every configuration opens in a different tab in the browser. **What problems is Usercentrics solving and how is that benefiting you?** This platform serves as a centralized location for managing consent, and it also offers customization options, per configuration. **Official Response from Hanna Sternkopf:** > Hello Julio, Thank you so much for taking the time to share your feedback! It’s great to hear that the technical integration, preview capabilities, and configuration drafts are supporting your workflow effectively. We also appreciate your input regarding the UI and navigation experience. Feedback like yours is essential as we continue to refine the platform and make configuration even more seamless.We’re happy Usercentrics is contributing to a more organized and efficient consent management process for your team. Thanks again for your thoughtful review! Kind regards, The Usercentrics team ### 4. User-friendly solution for managing cookie consent **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas Kumar S. | Software Development Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Usercentrics?** As someone new to consent management tools, I found Usercentrics very easy to set up and use. The interface is clean and beginner-friendly. I liked how it clearly guided me through configuring consent for different services, and the documentation was helpful. It also helped me make sure my site stays compliant with privacy regulations without too much technical effort. **What do you dislike about Usercentrics?** Sometimes the number of settings and options can be a little overwhelming for beginners. I also noticed that the customization options for the design could be more flexible for non-developers. It would be helpful if there were more templates or presets for different website styles. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps solve the problem of managing user consent for cookies and tracking technologies, which is important for complying with privacy laws like GDPR and CCPA. As someone who is not very experienced with legal or technical requirements, I found it really helpful that Usercentrics takes care of most of the complex work for me. It ensures that my website collects and stores consent properly, so I don’t have to worry about getting into legal trouble or doing something wrong. This gives me peace of mind and helps me focus more on building my website or project. **Official Response from Hanna Sternkopf:** > Hey Vikas, thank you for your detailed feedback! We're glad to hear that you found Usercentrics easy to use and helpful for staying compliant. We appreciate your feedback on customization and will continue working to make the setup more intuitive for all users. Your input helps us improve—thanks again for sharing! Kind regards, The Usercentrics Team ### 5. Robust consent management with excellent flexibility and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Usercentrics?** Usercentrics offers an extremely customizable and developer-friendly Consent Management Platform (CMP). The UI is clean and easily brandable, while the configuration options allow for precise control over consent flows and legal compliance across regions. Integration with popular tag managers and direct API access make it particularly valuable for teams needing fine-grained tracking control. The support team is knowledgeable, responsive, and actively helps resolve implementation challenges. **What do you dislike about Usercentrics?** While the product is feature-rich, the learning curve can be steep for new users due to the complexity of configuration options. Documentation, though comprehensive, could be more beginner-friendly. Additionally, the dashboard can feel slightly sluggish with large datasets or configurations, which may hinder productivity during heavy updates or audits. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics enables us to ensure full compliance with GDPR and other regional data privacy regulations without compromising user experience or data strategy. It provides a centralized, reliable solution to manage consent across multiple domains and services, helping reduce legal risk, increase transparency, and build user trust. The ability to dynamically manage scripts based on consent status has also improved our data hygiene and analytics reliability. **Official Response from Hanna Sternkopf:** > Hello there, thank you for your thoughtful review! We're glad to hear that you're finding value in Usercentrics' flexibility, developer tools, and support. We appreciate your feedback on the learning curve and dashboard performance—continuous improvements in usability and speed are a priority for us. Thanks for trusting us with your compliance needs! Kind regards, The Usercentrics Team ### 6. CPRA compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Web Developer, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Usercentrics?** In my role as web developer at our company I was tasked with comparing more than a dozen solutions to meet our digital compliance needs. I found Usercentrics to be our strongest choice. Every interaction I have had with the Usercentrics team has met or exceeded my expectations and handled in a professional manner. Their knowledge and helped make the implementation of their platform painless. Lots of customizations are available and easy to use. Customer support has been responsive and handled my questions in a timely manner. Our website has frequent traffic, it's reassuring that each user has robust privacy options at their disposal. **What do you dislike about Usercentrics?** Usercentrics offers best in class feature set to handle CPRA requirements, albeit with one exception. They do not handle DSAR directly, however, they do offer a solution with full integration of MineOS. Once you have configured MineOS with your company CRM you my get frequent DSAR requests and these can be fully automated. You may want to factor this additional integration with MineOS into your budget to meet your company compliance needs. **What problems is Usercentrics solving and how is that benefiting you?** They provide us with best-in-class user consent management, cookie tracking, and a nice privacy policy generator. Makes CPRA compliance a reality. **Official Response from Hanna Sternkopf:** > Hello Andrew, Thank you so much for your detailed and thoughtful review! We're glad to hear that you had such a good experience with Usercentrics CMP. We appreciate your feedback on DSAR integration, it helps us to improve and also to ensure we're meeting all aspects of our customers' needs. Thank you again for sharing your experience with us! Kind regards, The Usercentrics Team ### 7. Usercentrics makes data compliance easy **Rating:** 5.0/5.0 stars **Reviewed by:** Martin H. | Expert Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Usercentrics?** Usercentrics has been a very reliable partner for Flix since the very start of our partnership. Our account managers have always been hugely helpful and our recommendations have often been considered. The product itself is very easy to set up and I love the DPS database and built-in localization, it has saved us a tremendous amount of time. **What do you dislike about Usercentrics?** Usercentrics offers certain migration features for configurations. In our case, it would be helpful to be able to bypass these manual migrations and instead apply DPSes to multiple configurations at once. This would avoid having to migrate changes to multiple configurations whenever anything new needs to be added. **What problems is Usercentrics solving and how is that benefiting you?** As a company that operates across the globe, it is hugely beneficial for us to have a partner that understands and supports us with serving privacy legislation needs in all regions. It removes a significant part of the challenges we face. **Official Response from Review Platforms:** > Hi Martin, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We appreciate your suggestion about improving the migration process for configurations. The ability to apply DPSes to multiple configurations at once would indeed streamline the process, and your feedback is very valuable as we continue to enhance the platform. It’s fantastic to know that we’ve been able to assist with privacy legislation needs across the globe. Supporting businesses like yours with compliance is a priority for us, and we’re glad to be a part of that solution. If you have any further feedback or need assistance, please don’t hesitate to reach out—we’re here to help! Kind regards, The Usercentrics Team ### 8. Great Analytics, But Integration and Support Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Usercentrics?** Ability to track useful engagement analytics in-platform **What do you dislike about Usercentrics?** Integration issues and slower than ideal customer service responses **What problems is Usercentrics solving and how is that benefiting you?** Enables us to record user consent to enable legal user behaviour tracking **Official Response from Hanna Sternkopf:** > Hello there! Thank you for your honest review and for sharing your experience with Usercentrics. We’re glad to hear that the in-platform engagement analytics are providing value and helping you better understand user interactions. At the same time, we appreciate your feedback regarding integration challenges and response times from our support team. This is important input for us as we continue working to improve both platform reliability and customer support processes. It’s good to know that Usercentrics is helping you reliably record user consent and support compliant user behavior tracking. We value your feedback and thank you for taking the time to share it. Kind regards, The Usercentrics Team ### 9. Effortless Compliance for Smooth Website Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Lester W. | Owner/Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Usercentrics?** Helping me keep the website in compliance for smooth operations. **What do you dislike about Usercentrics?** I haven't found any dislikes working with them. **What problems is Usercentrics solving and how is that benefiting you?** They have helped me keep the website up and running with compliance issues. **Official Response from Hanna Sternkopf:** > Hello Lester, Thank you for sharing your feedback! We’re happy to hear that Usercentrics helps you keep your website compliant and running smoothly. It’s great to know the platform is supporting your operations seamlessly - we truly appreciate you taking the time to share your experience. Kind regards, The Usercentrics Team ### 10. Cookiebot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Usercentrics?** We've built a complex system, and I couldn't have done it without Patrick Gehrs from the Cookiebot Support Team. Cookiebot is very fortunate to have a support team like yours. You handled a challenging situation like mine and remained patient through every issue I encountered. Many thanks to Cookiebot — and especially to Patrick Gehrs — for everything. **What do you dislike about Usercentrics?** I haven't come across any disadvantages so far. **What problems is Usercentrics solving and how is that benefiting you?** I utilize Usercentrics’ Cookiebot Consent Management Platform (CMP) to achieve comprehensive global compliance with all applicable legal requirements, to deliver the requisite disclosures to users, to record and act upon their consent preferences, and to provide them with a clear mechanism to opt out. **Official Response from Hanna Sternkopf:** > Hello there, thank you for your feedback! We're thrilled to hear that our support team, could assist you so effectively with your complex setup. It’s great to know that Cookiebot CMP is helping you achieve global compliance and deliver a clear, user-friendly consent experience. We truly appreciate your kind words and your trust! Kind regards, The Usercentrics Cookiebot Team ### 11. Excellent Analytics, But Layout Needs More Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** Giacomo C. | Senior Marketing Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Usercentrics?** Analytics part is very well structured, with the possibility of deep diving into granular dimensions. **What do you dislike about Usercentrics?** Layout could be more personalised, there is no possibility of uploading our font to make it consistent with website and app. **What problems is Usercentrics solving and how is that benefiting you?** It's allowing us to run a wider range of marketing campaigns (ex. Retargeting) and also to finally be compliant in both our platforms. **Official Response from Hanna Sternkopf:** > Hello Giacomo, Thank you so much for your thoughtful review! We’re happy to hear that the analytics capabilities are providing the level of detail you need - it’s great to know this supports both compliance and your marketing initiatives across platforms. We also appreciate your feedback regarding banner layout and font customization. Enhancing branding flexibility is something we continue to improve, and input like yours helps us shape future updates. Thanks again for taking the time to share your experience! Kind regards, The Usercentrics Team ### 12. Cross-domain consent collection & ideal for international use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Usercentrics?** Cross-domain consent collection. Use also in internationalization. Easy identification of new cookies. **What do you dislike about Usercentrics?** The price is already quite high compared to other providers. **What problems is Usercentrics solving and how is that benefiting you?** To obtain consent in compliance with the GDPR, we use Usercentrics. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for sharing your feedback! We’re happy to hear that cross-domain consent collection, international usability, and the automatic detection of new cookies are working well for your team. It’s great to know Usercentrics is helping you manage GDPR-compliant consent effectively across your setup. We appreciate you taking the time to share your thoughts, and we’re always here if you need any assistance at support@usercentrics.com. Kind regards, The Usercentrics Team ### 13. Good features but frustrating setup **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Usercentrics?** The automatic scanning does a good job picking up third party services on our site. I like that it also support multiple languages and the automatic translations are pretty good. The presets for different regions GDPR and CCPA are useful for getting up and running quickly. **What do you dislike about Usercentrics?** I felt the documentation left a lot to be desired, it was scattered all over the place and not very helpful. Things like a "global" setup isn't well documented. I did find the setup harder than cookiebot, so if you're making the switch just be aware. I wasn't too happy with support, they were responsive, but the answers were quite generic, it felt like they just wanted us to buy the additional service for setup. **What problems is Usercentrics solving and how is that benefiting you?** It helps us stat compliant across different regions by managing the third party services that we have on our site. It makes it easier to setup region specific consent on the website which has been useful. ### 14. Unfortunately a disappointing experience **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Usercentrics?** You can start immediately in the free version. **What do you dislike about Usercentrics?** Implementation inadequate: Unfortunately, Usercentrics only provides a script tag for integration, but misleadingly advertises a CMP that can also be used on GoDaddy.com websites. However, this is not the case – because the GoDaddy website builder does not allow custom scripts. Therefore, I was unable to use Usercentrics and it was a huge waste of time to configure the CMP with it. **What problems is Usercentrics solving and how is that benefiting you?** Problem: Websites nowadays require GDPR-compliant consent management platforms. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your feedback! We’re glad you found the free version easy to get started with. We also appreciate your honest input regarding the GoDaddy integration, this is valuable for understanding limitations and improving guidance for users. It’s clear that managing GDPR-compliant consent is an important need, and your experience highlights where we can provide clearer setup instructions. We appreciate you sharing your perspective! Kind regards, The Usercentrics Team ### 15. Reliable and extensive Consent Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** François B. | Inbound Marketing Strategist, Marketing Consultant, CEO, UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Usercentrics?** We use Usercentrics on our agency website and on many of our client websites. We appreciate the guided settings and, in particular, the multilingual configuration options. **What do you dislike about Usercentrics?** The learning curve for special configurations sometimes feels complicated. We'd love to have an app available on HubSpot Marketplace (like the one from CookieBot). **What problems is Usercentrics solving and how is that benefiting you?** GDPR and CPRA regulations for our B2B websites **Official Response from Hanna Sternkopf:** > Hello François, thank you for taking your time to leave us a review. We are glad to here that you appreciate the guided settings and the multilingual options. Thanks again. Kind regards, The Usercentrics Team ### 16. I believe it is the best tool for managing regulatory consent on your website. **Rating:** 4.5/5.0 stars **Reviewed by:** David O. | Gerencia de producción, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Usercentrics?** You have a usability certification report for your website, which you can present to certify its use. **What do you dislike about Usercentrics?** Correction of errors on your webpage or a more prominent alert system regarding non-compliance so that your website achieves an AAA rating. **What problems is Usercentrics solving and how is that benefiting you?** We help comply with privacy and data protection regulations, such as the GDPR, on the websites we produce for our clients, mostly small and medium-sized businesses, being our reference for consent management. **Official Response from Review Platforms:** > Hello David, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. It motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Team ### 17. User-friendly cookie consent management solution **Rating:** 3.0/5.0 stars **Reviewed by:** Stefania S. | Customer Engagement Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** Overall I’m impressed with its functionality and ease of use. The interface is intuitive and I also appreciate the detailed reporting and analytics, which provide valuable insights into user consent behaviour. **What do you dislike about Usercentrics?** The main downside I’ve encountered is that the initial setup can feel a bit complex, especially for those unfamiliar with consent management platforms. While the documentation is helpful, a more guided onboarding experience could make the process smoother. I've been able to fully customise the banner and icons to match my brand. There are some bugs with the font that the support team is looking into. **What problems is Usercentrics solving and how is that benefiting you?** We needed a cookie content management platform on our help centre. ### 18. Extraordinarily complicated setup, poor support documentation and nearly non-existent human support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Usercentrics?** Appeared to have substantial functionality **What do you dislike about Usercentrics?** * Complicated setup that was anything but intuitive * No apparent ability to delete configurations once created * No apparent way to implement geolocation rulesets correctly--could never get any banner other than GDPR to appear on website (we're a US company with no marketing targeted to the EU, so. . . . ) * "Knowledge Center" is anything but helpful--unable to find clear answers to the simplest questions, and information provided was often outdated or contradicted information elsewhere * Support from the actual human team (which I think is 1 guy) was relatively quick in coming (we'll overlook the fact they ignored my first support request altogether) but even he couldn't answer most of the questions I had, and there's absolutely no way to talk to a real human--emailing back and forth is as good as it gets **What problems is Usercentrics solving and how is that benefiting you?** None--they created more problems than they could have ever solved, and we cancelled the subscription after an incredibly frustrating implementation experience **Official Response from Review Platforms:** > Hi there, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience with setup, documentation, and support. That’s not the experience we aim to provide, and we regret that we fell short of your expectations. Our platform is designed to support a range of complex use cases, but we understand that this can also lead to a steep learning curve. We’re actively working to improve our documentation, simplify implementation, and scale our support team to better meet customer needs. Your insights are extremely valuable to us and help guide those improvements. Thank you again for your feedback. Best regards, The Usercentrics Team ### 19. Simple and efficient CMP **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea R. | eBusiness Technology Solutions Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Usercentrics?** I like Usercentrics because it simplifies consent management, ensuring compliance with data privacy regulations through an intuitive, user-friendly interface. It helps streamline data collection, improves user trust, and makes maintaining GDPR compliance straightforward and hassle-free. **What do you dislike about Usercentrics?** Depending on your needs, advanced customization options might be limited or require extra effort. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics solves the challenge of managing user consent and data privacy compliance across multiple global websites. It helps us centralize governance, ensuring consistency in how user data is handled internationally. This centralization simplifies compliance with GDPR and other privacy regulations, reduces operational complexity, and improves transparency—ultimately enhancing user trust and reducing compliance risks. **Official Response from Hanna Sternkopf:** > Hello Andrea, Thank you so much for taking your time to give us positive and detailed feedback! We’re glad to hear that Usercentrics is simplifying consent management and helping you maintain GDPR compliance with ease. Your feedback is very helpful, and it motivates us to keep enhancing our service and providing the best experience for everyone who uses our products. Thanks for choosing Usercentrics! Kind regards, The Usercentrics Team ### 20. A bit difficult to set up **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** I like that the plugin is very affordable, easy to integrate, but not to set up and also the scan tool is really helpful and also included in the free version. **What do you dislike about Usercentrics?** I had a lot of trouble to set up the cookie banner, and I'm still not sure if it's GDPR compliant. I also find that the price to get a professional to set this up for you is not that affordable and it almost feels like it's on purpose to be so complicated to sell you the set up. I wish there were YouTube tutorials from a specialist about that. May other companies opens a youtube channel and do tutorials, maybe it's a good idea for you too. I find that the support can be better **What problems is Usercentrics solving and how is that benefiting you?** I needed a cookie banner for my website ### 21. Clear user interface, easy to use, sometimes sluggish.. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Usercentrics?** Tidy user interface, not overloaded **What do you dislike about Usercentrics?** Sometimes the user interface loads very slowly and you have to click through to the desired page about 10 times. **What problems is Usercentrics solving and how is that benefiting you?** We have been looking for a CMP platform with SST **Official Response from Hanna Sternkopf:** > Hello there, Thank you for sharing your feedback with us! It’s great to hear that you find the interface clean and easy to navigate. We appreciate the note on the user interface since insights like yours help us continue improving the experience. Thanks again for taking the time to share your thoughts! Kind regards, The Usercentrics Team ### 22. Consistently Reliable and High-Performing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Usercentrics?** Keeping the reliability on a high level, continuous integration of new features. **What do you dislike about Usercentrics?** A/B testing options are limited. In general, bots detection is not working perfect. **What problems is Usercentrics solving and how is that benefiting you?** The ability to share consent across different domains is important. Staying up to date + compliant with latest legal regulations and technology. **Official Response from Yonina Spithoven:** > Good afternoon, Thank you for your review! We're happy to hear our reliability and continuous improvements stand out for you. Your feedback on A/B testing and bot detection is much appreciated and will be shared with our product teams. We’re happy to support you in staying up to date with consent sharing and compliance, and we look forward to continuing that partnership. Kind regards, The Usercentrics Team ### 23. Flexible and amazing for designers **Rating:** 5.0/5.0 stars **Reviewed by:** Kadir C. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Usercentrics?** The design they standard use is a lot cleaner than I've seen for competitors. This helps a lot when putting a lot of time into the design of the website and having a CMP platform which is flexible in design. **What do you dislike about Usercentrics?** Price is on the higher end compared to competitors. **What problems is Usercentrics solving and how is that benefiting you?** Simply and easily adjustable design for our Cookie Banners. Tracking with GA4 is a big plus too. **Official Response from Hanna Sternkopf:** > Hello Kadir, thanks for sharing your experience! We're happy to hear that Usercentrics’ clean and flexible design fits well with your website’s look and that the GA4 tracking adds value. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 24. Occasionally clunky but does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Usercentrics?** The DPS database with all the translations and up-to-date services **What do you dislike about Usercentrics?** The UX is not always intuitive (e.g. user management), it takes time to find things **What problems is Usercentrics solving and how is that benefiting you?** multi-site multi-language cookie banner and consent management, integration with Google Tag Manager **Official Response from Hanna Sternkopf:** > Hey there, Thanks a lot for your feedback! We're happy to hear that you value our up-to-date DPS database and translation coverage. Your comment about the UX and navigation is very helpful - we’re always working on improving usability and making setup faster and smoother. It’s great to know that Usercentrics supports your multi-site, multi-language setup effectively! Kind regards, The Usercentrics Team ### 25. Absolutely the best consent mode **Rating:** 4.5/5.0 stars **Reviewed by:** Jorg D. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Usercentrics?** Usercentrics is very user-friendly. It's easy to set up and manage. **What do you dislike about Usercentrics?** Some updates need to be applied manually. **What problems is Usercentrics solving and how is that benefiting you?** Responding to the GDPR **Official Response from Hanna Sternkopf:** > Hello Jorg, thank you so much for your feedback! It’s great to hear that you find Usercentrics easy to set up and manage, and that it’s helping you stay compliant with GDPR. We really appreciate you sharing your experience with us! Kind regards, The Usercentrics Team ### 26. Reliable Consent Management with Room for Improvement in Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** Usercentrics provides a robust and intuitive Consent Management Platform (CMP) that is easy to implement and customize. It ensures compliance with global privacy regulations, such as GDPR and CCPA, while delivering a seamless user experience. The platform's features, including customizable consent banners and advanced analytics, make it suitable for businesses of all sizes. Additionally, the support team is responsive and helpful, enhancing the overall experience. **What do you dislike about Usercentrics?** While the solution is effective and user-friendly, the pricing structure could be more accommodating for medium-sized businesses. Adjusting the pricing to better align with the needs of smaller enterprises would make the platform even more accessible and appealing. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics solves the problem of maintaining compliance with complex privacy laws, which benefits us by reducing legal risks and enhancing user trust through transparent consent management. **Official Response from Hanna Sternkopf:** > Hello, Thank you for your detailed feedback! We’re glad to hear that Usercentrics is meeting your compliance needs and providing a seamless experience. Your insights are so valuable to us and we will take it into account as we continue to improve. Thank you for choosing Usercentrics! Kind regards, The Usercentrics Team ### 27. Very good support, quick resolution of tickets, simply a very good CMP. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Usercentrics?** Customer Support. Lightning-fast creation of cookie banners in compliance with current data protection regulations. **What do you dislike about Usercentrics?** Nothing, Usercentrics is a good CMP I would not change anything. **What problems is Usercentrics solving and how is that benefiting you?** With Usercentrics, we can be sure that our cookie banners are implemented in compliance with data protection regulations. It is simply a top-notch tool that is always available and can be seamlessly integrated into our applications. **Official Response from Hanna Sternkopf:** > Hello there, thank you for your kind words and taking the time to write us a review! We’re happy to hear that our support team and quick, compliant banner setup have been valuable for you. It’s great to know Usercentrics integrates seamlessly into your applications and helps ensure data protection compliance. We appreciate your trust! Kind regards, The Usercentrics Team ### 28. Get´s the job done - reliable and secure! **Rating:** 5.0/5.0 stars **Reviewed by:** Lars P. | Head of Portals, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Usercentrics?** The great customer support that´s always willing to go the extra mile for us. **What do you dislike about Usercentrics?** Technical difficulties when there are updates. Customer Support is always there to help out and find solutions. **What problems is Usercentrics solving and how is that benefiting you?** Making our services align with GDPR and thus giving us regulatory security **Official Response from Hanna Sternkopf:** > Hello Lars, Thank you for your review and kind words! We're glad to hear our customer support team has made a positive impact and is helping you stay compliant with GDPR. Your trust in our platform’s reliability and security is truly appreciated and keeps us motivated to deliver the best possible service. Kind regards, The Usercentrics Team ### 29. Intuitive and easy to use CMP **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle T. | Web growth lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Usercentrics?** Usercentrics CMP is incredibly user-friendly and flexible. Its customisation options allow us to match our brand seamlessly, and the multilingual support is perfect for our multi-market needs. It makes staying compliant with data privacy regulations simple and efficient. **What do you dislike about Usercentrics?** While Usercentrics CMP is highly effective, the initial setup can be a bit complex and time-consuming, especially for businesses with less technical expertise. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps us stay compliant with ever-evolving data privacy regulations like GDPR and ePrivacy by managing user consent seamlessly. It simplifies the complexity of handling consent for multiple regions, ensuring transparency and trust with our users. This not only minimizes legal risks but also improves our website's user experience, making it easier to balance compliance with performance. **Official Response from Review Platforms:** > Dear Kyle, Thank you for sharing your positive experience with Usercentrics CMP! We're glad to hear that our customisation options and multilingual support have been beneficial for your multi-market needs. We understand the complexity of the initial setup and are continuously working to streamline the process for businesses with varying levels of technical expertise. Your insights are so valuable to us — we continuously strive to improve and provide the best possible experience for our customers. Thanks again for your support. Kind regards, The Usercentrics Team ### 30. Easy to use Consent Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Florian N. | Head of Consumer Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Usercentrics?** Usercentrics has helped our organisation comply with data privacy standards such as GDPR and CCPA a lot accross numerous websites. User-friendly, easy to use and easy to implement! The platform's customisation features enabled us to easily integrate consent banners with our brand design. Furthermore, the attentive customer support team has been crucial in resolving our issues quickly. Overall, Usercentrics has improved our data privacy procedures while increasing user confidence. **What do you dislike about Usercentrics?** Only pre-defined templates/configurations for big markets like Europe, USA and Canada, but not a real issue. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics ensures compliance with data privacy regulations like GDPR and CCPA by automating user consent management and providing customizable, transparent solutions. This helps your organization streamline operations, reduce compliance risks, and build trust with users while staying aligned with evolving privacy laws. **Official Response from Review Platforms:** > Dear Florian, We’re so glad to hear that you’re satisfied with our customer support. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners. Your insights are so valuable to us — we continuously strive to improve and provide the best possible experience for our customers. Thanks again for your support. Kind regards, The Usercentrics Team ### 31. A Comprehensive and Supportive Consent Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Usercentrics?** I appreciate how Usercentrics provides a unified app/web consent management platform that consolidates everything into one convenient place. The dashboard is also very intuitive and makes it easy to keep track of important data. Additionally, their customer service and account management teams are excellent—always proactive and willing to help solve issues in a short amount of time! **What do you dislike about Usercentrics?** The main challenge I’ve encountered is the limited customizability of the banner. It sometimes requires complicated workarounds or hacks to achieve certain design or layout adjustments, which can be frustrating when aiming for a seamless brand experience. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps by simplifying both our cookie banner production and consent policy management. This unified approach streamlines the process of creating and displaying compliant banners without needing extensive technical overhead. As a result, we spend less time on manual setup and more time focusing on other business needs. Ultimately, it helps us maintain a higher standard of compliance with less effort. **Official Response from Hanna Sternkopf:** > Hello, Thank you for sharing your feedback! We're thrilled to hear that Usercentrics has made consent management more efficient for you and that our customer service team has been helpful. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Team ### 32. Simpler to setup than other platforms, still has issues and has poor support. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Usercentrics?** Relatively easy to configure with GTM Core themes look presentable. Interface on admin panel seems clear. **What do you dislike about Usercentrics?** Support is slow, taking multiple days & weeks to respond. Limited themes for display. No useful support for custom css. Issues with fonts and sizes can easily occur. Limited options within the platform & support recommends overrides within site CSS. **What problems is Usercentrics solving and how is that benefiting you?** Allowing us to quickly have user consent up and running & keeping it updated with new cookies etc being added. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your feedback! It’s good to hear that the GTM integration, core themes, and admin interface have worked well for you. We appreciate your honest input regarding support response times and the limitations with themes, fonts, and customization options. Feedback like yours helps us understand where improvements are needed. We value you sharing your experience with Usercentrics. Kind regards, The Usercentrics Team ### 33. easy to use, easy to manage, easy to implement **Rating:** 4.5/5.0 stars **Reviewed by:** Marek S. | project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Usercentrics?** possibility to adapt it to our needs and keep important law issues solved **What do you dislike about Usercentrics?** the price is high compare to service value **What problems is Usercentrics solving and how is that benefiting you?** meet a law requires **Official Response from Hanna Sternkopf:** > Hello Marek, Thank you for your feedback! It’s great to hear that Usercentrics gives you the flexibility to adapt to your needs while ensuring legal compliance. We understand your concerns regarding pricing and appreciate you sharing this perspective. Knowing the platform helps you meet regulatory requirements means a lot to us. Kind regards, The Usercentrics Team ### 34. Easy to set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Usercentrics?** Very easy to set up on the Website, a good overview. **What do you dislike about Usercentrics?** The Price is high but you get what you pay for. A serfect service! **What problems is Usercentrics solving and how is that benefiting you?** Cookie Management **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your review! We’re glad to hear Usercentrics was easy to set up on your website and gives you a clear overview. It’s great to know the platform is supporting your cookie management needs effectively. We appreciate your feedback! Kind regards, The Usercentrics Team ### 35. feeling the relief of GDPR compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Usercentrics?** The auto scan monthly and the listed cookies with usage **What do you dislike about Usercentrics?** Not all of the cookies can be auto detected. I still had to add manually some. **What problems is Usercentrics solving and how is that benefiting you?** It helps with informing the user which cookies are there and asking for consent. I feel relieved that the users get the necessary information, that we may limit the risk of not collecting consent for some cookie we newly added or auto added by our website provider. **Official Response from Hanna Sternkopf:** > Hello there, thank you for your review! We're glad the monthly auto scan and clear cookie listings are helping you stay informed and compliant. Your input is greatly appreciated! Kind regards, The Usercentrics Team ### 36. Good and robust experience for more requiring consent needs **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando O. | Head of Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** There is a decent number of features and possible integrations, and once you get a grip, it is also fairly easy to use, just has more features and possibilities than other CMPs I have used **What do you dislike about Usercentrics?** It is a little complex looking when first setting it up specially considering Cookiebot as its predecessor in my implementation process. **What problems is Usercentrics solving and how is that benefiting you?** It is helping us set up consent management for Health-care related business **Official Response from Hanna Sternkopf:** > Hello Fernando, Thank you for taking your time to give us feedback! We are glad to hear that you had overall a positive experience with Usercentrics. Your insights are valuable to us - we’re constantly working to improve the user experience. Thanks again for your support. Kind regards, The Usercentrics Team ### 37. very good service, i like how easy it is and it works nice **Rating:** 4.5/5.0 stars **Reviewed by:** Niklas B. | CEO, Website designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Usercentrics?** i like the cookiebot customization, its easy and simple and it really works. **What do you dislike about Usercentrics?** there should be little more customisable things and easier navigation on dashboard **What problems is Usercentrics solving and how is that benefiting you?** managing cookies for clients, it solves them cause its easy to set up and it works. better than many other provider **Official Response from Hanna Sternkopf:** > Hello Niklas, thank you for taking your time to leave us a positive review! We highly appreciate it, as it motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Team ### 38. Excellent WordPress plugin **Rating:** 4.0/5.0 stars **Reviewed by:** Mirko Z. | Addetto alle vendite, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Usercentrics?** The most complete and functional at the free level, I will soon make the plus version **What do you dislike about Usercentrics?** The automatic scan of my website with the automatic update **What problems is Usercentrics solving and how is that benefiting you?** I have automated the entire process of euro GDPR management. **Official Response from Hanna Sternkopf:** > Hello Mirko, thank you for your feedback! We're glad to hear that you find the WordPress plugin complete and functional, and we look forward to having you try the Plus version. We appreciate your note about the automatic scan and updates and are always working to improve these features. Kind regards, The Usercentrics Team ### 39. Quick and easy installation. **Rating:** 5.0/5.0 stars **Reviewed by:** Kacper . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Usercentrics?** I appreciate how Usercentrics makes it easy to manage user consent in a clear, compliant, and customizable way. **What do you dislike about Usercentrics?** There’s nothing wrong with Usercentrics — it works smoothly and does exactly what it promises. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps ensure compliance with data privacy regulations like GDPR and CCPA by managing user consent efficiently, which saves time and builds trust with our users. **Official Response from Hanna Sternkopf:** > Hello Kacper, thank you so much for taking the time to give us positive feedback! We sincerely appreciate it, as it motivates us to keep improving our service and ensure the best experience for everyone who uses Usercentrics. Thanks for choosing Usercentrics! Kind regards, The Usercentrics Team ### 40. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rishi S. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Usercentrics?** Good customer support and UI. Haven’t had an issue that wasn’t resolved quickly. **What do you dislike about Usercentrics?** Haven’t found anything I dislike about Usercentrics. **What problems is Usercentrics solving and how is that benefiting you?** I can’t spend my time on other matters. **Official Response from Hanna Sternkopf:** > Hello Rishi, thank you for your review! We're glad to hear you've had a smooth experience with our support team and user interface. It’s great to know that Usercentrics is helping free up your time so you can focus on other priorities. Kind regards, The Usercentrics Team ### 41. Simple and guided implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Usercentrics?** Simple to implement and integrate. Tried different solutions, but Usercentrics solution is the most inutitive. Used on a customer website to ensure compliance with GDPR. **What do you dislike about Usercentrics?** After trial period functionality gets disabled instead of automatically downgrading to free tier. **What problems is Usercentrics solving and how is that benefiting you?** On customer website enabling cookie consent for tracking cookies, ensuring GDPR compliance from the perspecive of informing the customer about third party processors **Official Response from Hanna Sternkopf:** > Hello there, thank you for your feedback! We're glad to hear that Usercentrics is intuitive and easy to implement, helping you ensure GDPR compliance on your customer’s website. Your insights are so valuable to us — we continuously strive to improve and provide the best possible experience for our customers. Kind regards, The Usercentrics Team ### 42. Our experience with Usercentrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Usercentrics?** We love the flexibility of our consent tool. We can make it look like it is a part of our website instead of having it look like it's just another annoying popup. Also it was easy to implement and the documentation is very helpful. The support we got beforehand was great as well. **What do you dislike about Usercentrics?** We'd love to see even more options for visual customization. The more the better. **What problems is Usercentrics solving and how is that benefiting you?** We had a very inflexible cookie banner before we switched to the CMP. Now we're able to customize the experience for our website visitors. **Official Response from Hanna Sternkopf:** > Hello, Thank you for your feedback! We’re so glad to hear that the flexibility and ease of implementation of Usercentrics have made a positive impact on your site’s user experience. We appreciate your suggestion for more visual customization options, as we’re committed to continuously improving to deliver the best experience for our customers. Thanks for choosing Usercentrics! Kind regards, The Usercentrics Team ### 43. Quick setup and seamless using **Rating:** 5.0/5.0 stars **Reviewed by:** Marek L. | Managing Director, Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** The solution is totally covers my needs regarding data privacy on my website, meets industry standards and offers advanced support as well as takes care of users education by organizing webinars etc **What do you dislike about Usercentrics?** I didn’t notice such a thing, it works according to my expectations **What problems is Usercentrics solving and how is that benefiting you?** It makes sure that I’m GDPR compliant **Official Response from Hanna Sternkopf:** > Hello Marek, Thank you for sharing your positive feedback with us! We’re so glad to hear that you’re satisfied with our CMP. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Team ### 44. Simple and easy to set up. **Rating:** 5.0/5.0 stars **Reviewed by:** Amar S. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Usercentrics?** The software is more flexible then standard cookie bots. **What do you dislike about Usercentrics?** The account took a little too long to set up, and somehow we were charged twice, but we were quickly refunded. **What problems is Usercentrics solving and how is that benefiting you?** Helps us customise which cookies we want to drop and when. It gives the web visitor better clarity. **Official Response from Hanna Sternkopf:** > Hello Amar, Thank you for your feedback! We’re glad to hear that you find our product flexible and overall easy to set up. Apologies for the billing issue, but we’re happy to know our support team resolved it quickly. Thanks for choosing Usercentrics! Kind regards, The Usercentrics Team ### 45. Usercentrics - a simple but effective tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Usercentrics?** Usercentrics offers all the necessary functionalities in a clear, easy-to-use, and well-implementable form to obtain and store the consent of website users in a legally compliant manner. As an administrator, you do not have to worry about legally compliant formulations, as these are provided directly according to the current standards. **What do you dislike about Usercentrics?** The creation of new instances must be done directly through Usercentrics and cannot be done by the administrators. **What problems is Usercentrics solving and how is that benefiting you?** As a website operator who is not a lawyer, one must deal with the topic of data protection and consent collection due to legal requirements. Here, Usercentrics is the right tool to meet these requirements. **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 46. UserCentrics is great for managing consent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** I like that it's easy to install, I use UserCentrics for my client's consent banners and I can easily install it through Google Tag Manager. **What do you dislike about Usercentrics?** One thing I dislike about UserCentrics is that there aren't many up-to-date tutorials showing users how to install UserCentrics through GTM online, so unless you are experienced with GTM like me you may struggle to integrate it with ease. **What problems is Usercentrics solving and how is that benefiting you?** We needed a consent banner that automatically updates to suit ever-changing legislation requirement, to keep our websites compliant. **Official Response from Hanna Sternkopf:** > Hello, Thank you for your feedback! We’re glad to hear that you find our product easy to install and convenient to use. We also understand the need for more up-to-date tutorials on GTM integration and will work on improving our resources to provide the best possible experience for our customers. Thanks again for your support. Kind regards, The Usercentrics Team ### 47. Great experience for a beginner **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Usercentrics?** I like the fact that it guarantees global compliance and has a wide reach **What do you dislike about Usercentrics?** it demands a bit of technical knowledge. **What problems is Usercentrics solving and how is that benefiting you?** Usercentric is helping us to solve global compliance problems and also helping our data protection business to build trust and transparency with our website visitors and administrative authorities. **Official Response from Review Platforms:** > Hi there, Thank you so much for your thoughtful review! We're really happy to hear that Usercentrics is helping you tackle global compliance and support your mission around data protection and transparency. We know parts of the setup can be a bit technical. We truly appreciate you pointing it out — feedback like yours helps us improve. Thank you once again! The Usercentrics Team ### 48. Easy fix to Google google consent policy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Usercentrics?** Easy to get working and implementation was quick. Had the right amount of features with option price bands **What do you dislike about Usercentrics?** Can get expensive to get the data you need **What problems is Usercentrics solving and how is that benefiting you?** Our website software isn't main stream and needed a solution for cookie tracking with consent management and this fits the bill **Official Response from Hanna Sternkopf:** > Hello there, thank you for taking the time to leave us a review! We’re glad Usercentrics was easy to implement and provided the right features for your needs. It’s great to hear our solution works well for your unique website setup. Kind regards, The Usercentrics Team ### 49. Very easy process **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Usercentrics?** The process is easy to set up is very easy **What do you dislike about Usercentrics?** Nothing at all, everything went smoothly **What problems is Usercentrics solving and how is that benefiting you?** It is clear for the customer to see and understand which is beneficial to the company **Official Response from Hanna Sternkopf:** > Hello Steven, Thank you so much for taking your time to provide us with positive feedback! We greatly appreciate that, as it motivates us to keep enhancing our service and providing the best experience for everyone who uses our products. Thanks for choosing Usercentrics! Kind regards, The Usercentrics Team ### 50. Intuitive and flexible **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica H. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Usercentrics?** Easy-to-use interface and good array of customization options. **What do you dislike about Usercentrics?** I prefered the cookiebot interface prior to merging with usercentrics. **What problems is Usercentrics solving and how is that benefiting you?** Ensuring GDPR compliance on our website in regards to consent and cookies. **Official Response from Hanna Sternkopf:** > Hello Veronica, Thank you for your feedback! We’re glad to hear that you find the interface easy to use and appreciate the customization options. Your feedback is incredibly valuable, and we're always working to enhance our service to offer the best experience for our customers. We’re happy to support you in maintaining GDPR compliance on your website! Kind regards, The Usercentrics Team ## Usercentrics Discussions - [What is Usercentrics used for?](https://www.g2.com/discussions/what-is-usercentrics-used-for) - 1 comment - [View Usercentrics pricing details and edition comparison](https://www.g2.com/products/usercentrics/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+09%3A22%3A14+-0500&secure%5Bsession_id%5D=ada8fec8-6ba3-4111-9d20-95c59dd21a0d&secure%5Btoken%5D=4907c3854930dc0141f0586b35867ae48929a253aadab9cc01fd144a8a245386&format=llm_user) ## Usercentrics Integrations - [Angular](https://www.g2.com/products/angular/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Analytics Hub](https://www.g2.com/products/google-analytics-hub/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [React Native](https://www.g2.com/products/react-native/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) ## Usercentrics Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Functionality** - Auto scans - Auto privacy policy update - Easy installation - Reporting **Functionality** - Generates privacy policies - Downloadable format - Embeddable format - Updates Automatically - Manually override updates - Dashboard **Functionality** - DSAR Portal - Reporting and logs ## Top Usercentrics Alternatives - [CookieYes](https://www.g2.com/products/cookieyes/reviews) - 4.8/5.0 (296 reviews) - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [Osano](https://www.g2.com/products/osano/reviews) - 4.5/5.0 (171 reviews)