UserBit Reviews & Product Details

The interface is extremely intuitive. I was able to assess whether Userbit would meet my needs, and then get started with my work, in no time at all. Others at my company have found it similarly easy. The organisation and visualisation of the data is superb. I've also found the supper team to be very responsive. Review collected by and hosted on G2.com.

The system is not really designed for very large datasets, although these can be split across multiple projects. Review collected by and hosted on G2.com.

It's a highly integrated platform that has the ability to keep all of the user data organized.

The insights tool is amazing--it just automatically generates insights from the survey. The information that it provides is incredibly useful for me when it comes to conducting follow-up interviews. Review collected by and hosted on G2.com.

Nothing for now.

I know I shouldn't complain about the price, but I was wondering if there might be a free version available for students who registered using their institutional emails. Review collected by and hosted on G2.com.

I like UserBit because they have done the work of making a workflow out of the user testing process. I love the simplicity of the application. I use UserBit to interview customers, record their feedback, tag the feedback for different users across my team, and synthesize content to make better-informed decisions. Review collected by and hosted on G2.com.

I'll really enjoy the simplicity of it, but to give it an edge for marketers, it would be nice if it had the ability to generate beautiful looking reports that showed me the same information in a nice to look at style. Review collected by and hosted on G2.com.

UserBit is a great tool for all of your user research needs. You can use it to collect and aggregate user surveys and interviews. Analyze data for patterns, highlight user pains and gains, create profiles and journey maps, etc. It also works well as an archive for your data, so you can compare across projects and time periods and understand how your users' needs are evolving. Great tool for the price! Review collected by and hosted on G2.com.

Navigating back to find previous work, e.g., interview notes from a previous round of study is not always straightforward. Review collected by and hosted on G2.com.

1. Great tagging system for effectively working with interview, testing or survey data.

2. Good variety of tools. Card sorting, user flows, journey maps etc.

3. Very responsive & thoughtful team

4. Great support

5. Easy to use - makes it rewarding (and fun!) to work in Userbit

6. I have tried several different solutions on the market - Userbit is my favorite by far Review collected by and hosted on G2.com.

Hmm.. I don't have anything I dislike. And frankly, if I really needed some sort of functionality, I think the team at Userbit would find a way to add it. Review collected by and hosted on G2.com.

The features of Userbit go above what is recommended by the UX Design community. I start a new project as a technology consultant for each client engagement and ensure that meetings and notes are processed in the same location. The ability to cross-reference these notes and derive some quantitatively significant findings from these sessions is incredibly beneficial for generating ideas. Review collected by and hosted on G2.com.

To make things simpler, there may be additional software linkages. To make the process simpler, the interface may be improved. I do not see any other thing that could be improved. Review collected by and hosted on G2.com.

Very easy to create new conversations with clients. All conversations can be tagged, and you can look at them all in aggregate. Plus it's reasonably priced in the market. Review collected by and hosted on G2.com.

Sometimes there are some formatting issues that I've come across, such as font changes. However, I'm not even sure that it's not user error. But those are not big deal breakers. They're easy to work around. Review collected by and hosted on G2.com.

UserBit does a great job of collecting research data from various activities, including tagging each of these insights. Once those are collected, it's easy to create personas, journey maps, and user flows based on that data, easily allowing for insights to be added inline with the artifacts. Review collected by and hosted on G2.com.

Interaction design could use some additional work; drag and drop capabilities would make it easier to manage insights and data faster. Could use a better explanation of how tags and user segments overlap in their content model. Review collected by and hosted on G2.com.

I liked these features of UserBit a lot:

1.) It was very helpful for working in teams and collaborating on projects.

2.) It improved efficiency to a great extent. Review collected by and hosted on G2.com.

I did not like these features:

There can be more integrations with other software to make things easier. This will help in handling more things on a single screen. Review collected by and hosted on G2.com.

We started using this tool about 6 months back and our product team totally loved it. The fact that all of us can collaborate in real life to make UX related product decision while sitting and working from home is amazing! Loved the ease of use and features that it provides. Highly recommended Review collected by and hosted on G2.com.

No issues as such. Demo cues and all can help a new user but everything is great so far. Great work team! Review collected by and hosted on G2.com.