--- title: Upvoty Reviews meta_title: 'Upvoty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Upvoty works for a business like yours. aggregate_rating: rating_value: 2.4 review_count: 9 scale: '5' date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Upvoty Reviews **Vendor:** Upvoty **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 2.4/5.0 **Total Reviews:** 9 ## About Upvoty User feedback tool with feature voting, product roadmap, and changelog to make better product decisions and inform your customers. ## Upvoty Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **excellent customer support** of Upvoty, especially after the impressive redesign and team improvements. (1 reviews) - Users find the **easy setup** of Upvoty convenient, although some mention the dashboard can be confusing. (1 reviews) **What users dislike:** - Users report **credit issues** with Upvoty due to dishonest billing practices and unauthorized charges. (1 reviews) ## Upvoty Reviews ### 1. Deceptive pricing: they'll increase prices unannounced **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 04, 2026 **What do you like best about Upvoty?** Convenient tooling and easy to set up. Easy to get users access. **What do you dislike about Upvoty?** Deceptive pricing. They increase the prices with no notification to users, and when you call them out on it, they threaten to delete your account and all your data. They increased their prices with no email notification to their users. **What problems is Upvoty solving and how is that benefiting you?** Getting user feedback ### 2. Absolute Garbage SaaS Company **Rating:** 0.0/5.0 stars **Reviewed by:** Bradford H. | Head of Growth, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 23, 2026 **What do you like best about Upvoty?** It was fairly easy to setup, however the dashboard was confusing. **What do you dislike about Upvoty?** Completely dishonest and predatory billing practices. Changed price on me twice without notice, I tried to cancel 3 times and they are still charging me. **What problems is Upvoty solving and how is that benefiting you?** Helping me add a feedback collection portal. ### 3. Easiest tool to integrate for REACT developers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about Upvoty?** As a developer - Upvoty has been the EASIEST solution to deploy. Legitimately, deployed to production in a matter of MINUTES, not hours or days as some competitor products. If you're using REACT, this tool is insanely good, and deployment means a single component wherever you need it displayed. **What do you dislike about Upvoty?** Doesn't support REACT 19 at this time. Hoping the developer upgrades soon **What problems is Upvoty solving and how is that benefiting you?** Upvoty is the platform I am moving forward with to provide my users the ability to give custom feedback / view the public roadmap on. ### 4. The best feedback software for the best price currently **Rating:** 5.0/5.0 stars **Reviewed by:** Dana L. | Head of Customer Support, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 29, 2024 **What do you like best about Upvoty?** Since the redesign, the 2.0 as they call it, I'm back in love with Upvoty. They're doing a great job and the new team is super good on support as well. That's the main reason I'm doing this review. I've been using Upvoty for over 2 years now and honestly, their recent move makes me never want to change again. **What do you dislike about Upvoty?** I really not liked the previous software but since the new release, it's been great. it's fast, modern, and super reliable. **What problems is Upvoty solving and how is that benefiting you?** It helps us gather feedback among our users and without the help of Upvoty, it's a real pain. We do want to collect feedback and give our users a voice, but don't want to spend endless conversations with our customers. Now, with Upvoty, we just link to our feedback portal and everything's handled there. ### 5. Great tool when working with feedback. **Rating:** 5.0/5.0 stars **Reviewed by:** Iris S. | CMO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 06, 2024 **What do you like best about Upvoty?** We are able to proactively ask for feedback which in return reduces customer support load and churn. **What do you dislike about Upvoty?** I wish the dashboard would have multi select **What problems is Upvoty solving and how is that benefiting you?** Reducing churn and support load ### 6. One of the bad SaaS I used in my entire career **Rating:** 1.5/5.0 stars **Reviewed by:** Orkhan H. | Head of Growth, Computer Software, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2023 **What do you like best about Upvoty?** The software itself is well designed but the UX is very bad and also there is a lot of bugs in front side. **What do you dislike about Upvoty?** We've used this app for around 6 months. We've been able to collect a lot of data. Unfortunately due to bad UX, we have lost most of the data that we've collected through this software. The support team is not recovering our data and not responding at all. **What problems is Upvoty solving and how is that benefiting you?** Collecting feedback from customers ### 7. Dishonest business. Increased price multiple times without warning or receipts **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 12, 2023 **What do you like best about Upvoty?** It's a feature board that gets feedback from users on what features to build next. **What do you dislike about Upvoty?** That they kept increasing the price without warning us. We didn't receive receipts over email either. The price went up multiple times from $15 per month to $40 per month without any notice. Beware of using this service. **What problems is Upvoty solving and how is that benefiting you?** It helps get feedback from users of your product. ### 8. One of the worst customer support I've received **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 22, 2022 **What do you like best about Upvoty?** The ability to quickly spin up public feature upvoting pages and basic product roadmaps, with a decent user interface and basic capabilities. **What do you dislike about Upvoty?** Customer support is terrible, takes ages to respond to the most simple requests. Unfortunately they are not responsive to more pressing issues like their system charging us twice for the same month. Refund is still pending. I would recommend going with an alternative. **What problems is Upvoty solving and how is that benefiting you?** Public feature suggestion pages and product roadmaps. ### 9. Works perfect for all of our products and plugins **Rating:** 5.0/5.0 stars **Reviewed by:** Robin v. | CMO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 13, 2021 **What do you like best about Upvoty?** We use Upvoty to collect feedback within all of our different products. I like how it comes together in 1 portal. Before, we were using both Trello, Airtable, and a bunch of custom automations to make it work. Upvoty replaces them all. **What do you dislike about Upvoty?** We would love to see more integrations with for example Zendesk and Crips chat, but I know they're working on it. **What problems is Upvoty solving and how is that benefiting you?** Giving our users a voice in our next product development is key to both customer success and our engineering team. ## Upvoty Discussions - [What is Upvoty used for?](https://www.g2.com/discussions/what-is-upvoty-used-for) - [View Upvoty pricing details and edition comparison](https://www.g2.com/products/upvoty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+05%3A06%3A10+-0500&secure%5Bsession_id%5D=7c2a6dde-c186-4fce-88b3-8beb25f9a529&secure%5Btoken%5D=9dac63589e7d9ba20a71bd7128e51bd2cbc77cee622a747a99271dbbb9de2c92&format=llm_user) ## Upvoty Features **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **System Management** - Security - System Monitoring - SSL Security - GPS **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching ## Top Upvoty Alternatives - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,911 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (7,890 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)