Upstart Auto Retail Reviews & Product Details

Upstart Auto Retail combines online and in-store digital retail capabilities with financing and manager tools to help you create an omni-channel car buying experience. Upstart Auto Retail | Online: Engage customers with an innovative and comprehensive digital retail platform. Designed with dealers and car buyers in mind, customers can complete their entire deal online with support from staff via live chat and video walk- through tools, or they can pick up where they left off in the showroom. Upstart Auto Retail | In-Store: Delight guests in your showroom by joining them on their car-buying journey — online and in store. Upstart Auto Retail saves a car-buyer’s online progress and presents deal details to the sales consultant in store, including inventory information, upgrade and accessory options, and instant loan decisions — creating a streamlined and transparent car-buying experience. Upstart Auto Retail | Manager Portal: Invite sales consultants to interact with leadership via live chat to structure deals without ever leaving a guest’s side. Access a single portal to manage multiple deals, track analytics, view sales reports, identify trends, and much more. To learn more about Upstart Auto Retail, visit upstart.com/dealers.

Seller

Upstart

Discussions

Upstart Auto Retail Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Justin Billig

Pricing

Pricing provided by Upstart Auto Retail.

Upstart Auto Retail

$599.00

1 Rooftop Per Month

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Top-Rated Alternatives

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User Insights

Average based on 34 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

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ND

Nate D.

Marketing Director

Small-Business (50 or fewer emp.)

5/23/2022

"Upstart with Subaru"

5/5

What do you like best about Upstart Auto Retail?

Customizations, customer service and price Review collected by and hosted on G2.com.

What do you dislike about Upstart Auto Retail?

Issues with inventory showing on the tool Review collected by and hosted on G2.com.

JG

Jennifer G.

Marketing Manager

Automotive

Mid-Market (51-1000 emp.)

5/25/2022

"Great program for our customers to work a deal on their own before stepping foot into the store"

5/5

What do you like best about Upstart Auto Retail?

This digital retailing tool is user-friendly and gets our customers the information they want at the present time. We receive all the information the customer has submitted which makes their in-store time much less. Review collected by and hosted on G2.com.

What do you dislike about Upstart Auto Retail?

There is nothing we dislike about our digital retailing tool. Review collected by and hosted on G2.com.

JC

James C.

BDC DIRECTOR

Enterprise (> 1000 emp.)

5/26/2022

"Making it easy just got easier"

5/5

What do you like best about Upstart Auto Retail?

The accuracy of the monthly payments is what I like about it best. Review collected by and hosted on G2.com.

What do you dislike about Upstart Auto Retail?

I dislike the fact you can not make a same-day appointment from a customer's view on the dial retailing platform. Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

5/24/2022

"Great source for automotive digital retailing."

4/5

What do you like best about Upstart Auto Retail?

With the current market (COVID, inventory shortages), Upstart has been a great tool for customers to complete the buying process from home. Review collected by and hosted on G2.com.

What do you dislike about Upstart Auto Retail?

I wish there was more ability to customize the experience. Review collected by and hosted on G2.com.