The variety of products that UPrinting offers is one of the best features. Being able to download the templates for individual products takes a lot of the guesswork out of formatting and completing the projects correctly for the printing and delivery. The customer service is above average. They concern themselves with the quality of their product and the satisfaction of their customer. From multi-page booklets, business cards, or custom design products with odd dimensions, they strive to meet the needs of their customers and focus on delivering quality products... from dream to concept to in-hand products. Review collected by and hosted on G2.com.
Many times the shipping is a substantial cost added to the final product. While the products are fairly cheap, the shipping can quickly push you out of the budget. Review collected by and hosted on G2.com.
We ordered twice with Uprinting. The first order arrived complete, and timely. The quality was fine for the inside of the book. Review collected by and hosted on G2.com.
Even with the first order, the booklets arrived bundled in rubber bands, and ended up with light scuffing. Not ideal, but liveable.
We tried to order stickers from them, and currently are attempting to receive a full refund. They seem to reply only to negative public reviews, rather than emails addressing the issue. Poor customer service has been drawn out now for 8 days and with the count rising of the number of their team that I speak to, I feel more and more discouraged that they are concerned with quality. Review collected by and hosted on G2.com.
I love using Uprint for all sorts of unique products in small quantities, when needed. Rather than having to use a standard printing company, I'm able to control my graphics with an online style application. Higher quality than standard consumer printing. Review collected by and hosted on G2.com.
I've had some difficulty contacting and dealing with customer service. It takes awhile to get to the right person who can make things right. Once there though, the issue is typically resolved very well. Review collected by and hosted on G2.com.
There is so much I've enjoyed. I love how quickly it is to put together an order and ship. I've created last minute marketing materials that were printed in no time and ready for a work related event. If there was anything ever wrong with my order, Uprinting was contacted and sent a replacement/new order immediately at no charge. It shows how helpful and caring they are about their customers. Also, I love how many different items you can order - clothing, marketing materials, etc. Review collected by and hosted on G2.com.
I've actually always enjoyed this website and don't have anything in particular I dislike. Review collected by and hosted on G2.com.
What I like most about Uprinting are the proofs prior to shipping items and the free blind shipping option. Uprinting will always send you quick, free photo proofs of your item for you to approve. Review collected by and hosted on G2.com.
One small thing I dislike is when ordering mailers you can’t only order them in even quantities. Sometimes I have an odd number of contacts and I have to decide to trim that list down or purchase a higher quantity option just to include everyone. I think the quantity should be customizable and specific to your needs. Review collected by and hosted on G2.com.
Nothing. They can't get their logistics right and then pass blame to the client in order to escape responsibility for their mistakes Review collected by and hosted on G2.com.
Their customer service. After sending the same busienss cards to multiple people with the wrong lersonas name on it, they refuse to reconcile the issue without 47 pieces of confirmed evidence. At this point we're going to have to call CSI to prove we didn't alter the tracking number. Review collected by and hosted on G2.com.
Uprinting service was a helpful tool and incredibly convenient and simple to use - reliable and quick to use when times were hectic during high research times. Review collected by and hosted on G2.com.
Sometimes it would lag and perform slowly when there was high demand, but it still got the job done. Review collected by and hosted on G2.com.
- They have a large variety of products and lots of different paper types for labels. Their weatherproof option is fantastic.
- Easy ordering process.
- Proofs come quickly.
- Discounts when ordering for clients.
- Customer service is very responsive. Review collected by and hosted on G2.com.
- The colors aren't always as vibrant as I feel like they could be. But I realize this is a function of cmyk printing Review collected by and hosted on G2.com.
They have ton's of options for whatever your needs are. We have used it for a few different projects and have been satisfied every time. So far I have printed brochures, promotional cards and hang tags. It's very simple to find what you are looking for and upload your own artwork/files. All of my orders have always been on time and arrived when I was told to expect them. Review collected by and hosted on G2.com.
It's hard to use the preview feature when uploading predesigned work into their system. Unfortunately I haven't always had the time to wait for a pdf proof with my turn around time so I wish the previews were a little more clear and shown how they would actually look when printed. So far, this is my only complaint. Review collected by and hosted on G2.com.