Even with the first order, the booklets arrived bundled in rubber bands, and ended up with light scuffing. Not ideal, but liveable.
We tried to order stickers from them, and currently are attempting to receive a full refund. They seem to reply only to negative public reviews, rather than emails addressing the issue. Poor customer service has been drawn out now for 8 days and with the count rising of the number of their team that I speak to, I feel more and more discouraged that they are concerned with quality. Review collected by and hosted on G2.com.