--- title: Upland Intelligent Capture Reviews meta\_title: 'Upland Intelligent Capture Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Upland Intelligent Capture works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Upland Intelligent Capture Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **automation ease** of Upland Intelligent Capture, significantly reducing manual data entry time with AI technology. [(2 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975513&qs=pros-and-cons#reviews) Users appreciate the **accuracy** of Upland Intelligent Capture in efficiently handling data from various document types. [(1 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975514&qs=pros-and-cons#reviews) Users appreciate the **AI-powered automation** of Upland Intelligent Capture, significantly reducing manual data entry time. [(1 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021372&qs=pros-and-cons#reviews) Users appreciate the **efficient data extraction** capabilities of Upland Intelligent Capture, significantly reducing manual entry time. [(1 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021368&qs=pros-and-cons#reviews) Users appreciate the **efficient data management** of Upland Intelligent Capture, simplifying document handling and enhancing security. [(1 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975510&qs=pros-and-cons#reviews) Users note the **limited customization and automation options** in Upland Intelligent Capture, highlighting areas needing improvement. [(1 mentions)](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021370&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Upland Intelligent Capture ##### 1. Automation Ease Users praise the **automation ease** of Upland Intelligent Capture, significantly reducing manual data entry time with AI technology. [ See 2 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975513&qs=pros-and-cons#reviews) See Related User Reviews SA Swaroop A. Small-Business (50 or fewer emp.) 3.5/5 "Efficient OCR and Data Capture, but Limited Customization for AI-driven Startups" What do you like about Upland Intelligent Capture? Upland Intelligent Capture automates the document processing, it will reduce the time required to manually enter the data with its AI powered OCR and ME Menna E. Mid-Market (51-1000 emp.) 5.0/5 "Intelligent document management and processing to extract all data" What do you like about Upland Intelligent Capture? I like how efficiently Upland handles all handwritten and scanned documents. It’s great that Upland’s automation is able to read and extract all data, ##### 2. Accuracy Users appreciate the **accuracy** of Upland Intelligent Capture in efficiently handling data from various document types. [ See 1 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975514&qs=pros-and-cons#reviews) See Related User Reviews ME Menna E. Mid-Market (51-1000 emp.) 5.0/5 "Intelligent document management and processing to extract all data" What do you like about Upland Intelligent Capture? I like how efficiently Upland handles all handwritten and scanned documents. It’s great that Upland’s automation is able to read and extract all data, ##### 3. AI Technology Users appreciate the **AI-powered automation** of Upland Intelligent Capture, significantly reducing manual data entry time. [ See 1 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021372&qs=pros-and-cons#reviews) See Related User Reviews SA Swaroop A. Small-Business (50 or fewer emp.) 3.5/5 "Efficient OCR and Data Capture, but Limited Customization for AI-driven Startups" What do you like about Upland Intelligent Capture? Upland Intelligent Capture automates the document processing, it will reduce the time required to manually enter the data with its AI powered OCR and ##### 4. Data Extraction Users appreciate the **efficient data extraction** capabilities of Upland Intelligent Capture, significantly reducing manual entry time. [ See 1 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021368&qs=pros-and-cons#reviews) See Related User Reviews SA Swaroop A. Small-Business (50 or fewer emp.) 3.5/5 "Efficient OCR and Data Capture, but Limited Customization for AI-driven Startups" What do you like about Upland Intelligent Capture? Upland Intelligent Capture automates the document processing, it will reduce the time required to manually enter the data with its AI powered OCR and ##### 5. Data Management Users appreciate the **efficient data management** of Upland Intelligent Capture, simplifying document handling and enhancing security. [ See 1 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=1975510&qs=pros-and-cons#reviews) See Related User Reviews ME Menna E. Mid-Market (51-1000 emp.) 5.0/5 "Intelligent document management and processing to extract all data" What do you like about Upland Intelligent Capture? I like how efficiently Upland handles all handwritten and scanned documents. It’s great that Upland’s automation is able to read and extract all data, ### Top Cons or Disadvantages of Upland Intelligent Capture ##### 1. Automation Challenges Users note the **limited customization and automation options** in Upland Intelligent Capture, highlighting areas needing improvement. [ See 1 mentions ](https://www.g2.com/products/upland-intelligent-capture/reviews?filters%5Bsentiment_snippet%5D=2021370&qs=pros-and-cons#reviews) See Related User Reviews SA Swaroop A. Small-Business (50 or fewer emp.) 3.5/5 "Efficient OCR and Data Capture, but Limited Customization for AI-driven Startups" What do you dislike about Upland Intelligent Capture? Even though I think its good enough overall, but i think the room of improvement could be the number of customization or automation things ## Top-Rated Alternatives [ ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ View All Alternatives ](https://www.g2.com/products/upland-intelligent-capture/competitors/alternatives) SA Swaroop A. AI Developer Small-Business (50 or fewer emp.) 2/14/2025 "Efficient OCR and Data Capture, but Limited Customization for AI-driven Startups" 3.5/5 What do you like best about Upland Intelligent Capture? Upland Intelligent Capture automates the document processing, it will reduce the time required to manually enter the data with its AI powered OCR and smart classification. I also like the fact that it can be integrated with the different cloud platforms like AWS and Azure etc Review collected by and hosted on G2.com. What do you dislike about Upland Intelligent Capture? Even though I think its good enough overall, but i think the room of improvement could be the number of customization or automation things Review collected by and hosted on G2.com. What problems is Upland Intelligent Capture solving and how is that benefiting you? The software is trying to reduce the time required to manually enter the data of the unstructured document where their software will automate the whole process, which will allow us to process the large scale documents faster than before, while reducing the human error too. and its cloud based integration also helps us in seemless data flow Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ME Menna E. Senior Social Media Account Executive Public Relations and Communications Mid-Market (51-1000 emp.) 12/11/2024 "Intelligent document management and processing to extract all data" 5/5 What do you like best about Upland Intelligent Capture? I like how efficiently Upland handles all handwritten and scanned documents. It’s great that Upland’s automation is able to read and extract all data, whether structured or unstructured. I liked the intuitiveness of setting up new documents and quickly defining fields within them. I liked Upland’s ability to automatically and error-freely classify documents. Upland’s detection of abnormal patterns is great, providing real protection against forgery and fraud. Review collected by and hosted on G2.com. What do you dislike about Upland Intelligent Capture? I didn’t notice any downsides given the sheer amount of smart features Upland has. The document upload process is very smooth, and the rest of the steps are always fast and accurate. Review collected by and hosted on G2.com. What problems is Upland Intelligent Capture solving and how is that benefiting you? Thanks to the power of Upland’s AI, our ability to extract important data in a short time has been enhanced. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Hassan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hassan N.") HN Hassan N. Procurement Supervisor Mid-Market (51-1000 emp.) 3/12/2024 "Review for Upland Intelligence Capture" 4.5/5 What do you like best about Upland Intelligent Capture? The best thing I like is about automatic classifying of documents. Review collected by and hosted on G2.com. What do you dislike about Upland Intelligent Capture? It usually takes bit longer to upload the documents on cloud Review collected by and hosted on G2.com. What problems is Upland Intelligent Capture solving and how is that benefiting you? I have plenty of payroll tax-related documents, for which I am using Upland to automatically classify those documents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Wasiullah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wasiullah W.") WW Wasiullah W. Information Technology Project Coordinator Enterprise (\> 1000 emp.) 12/24/2021 "Upland Intelligence Capture: The best document scanning tool" 4.5/5 What do you like best about Upland Intelligent Capture? The thing I like about Upland Intelligence Capture is that it is a cloud-based solution for all your documentation needs. It helps you to quickly document your work processes in a digital form. Review collected by and hosted on G2.com. What do you dislike about Upland Intelligent Capture? The thing I dislike about it is that it is a bit expensive for small to medium-sized businesses. Other than that I don't dislike anything because Upland Intelligence Capture is a great application. Review collected by and hosted on G2.com. Recommendations to others considering Upland Intelligent Capture: In my opinion, Upland Intelligence Capture is a great cloud-based tool for scanning documents and sending documents internally to your co-workers through its secure fax system. It allows you to save documents in multiple file formats. I really like the editing feature of Upland Intelligence Capture as you can easily crop and set different sizes to the scanned documents. It also offers color-based scanning, which is a great option to have as sometimes you need documents in colored format. With this software, you can quickly scan documents to create digital documentation of all the workflows and processes in your daily jobs. It also allows for smooth file sharing as Upland Intelligence Capture is a cloud-based solution therefore it is centralized. Overall I would say that Upland Intelligence Capture is my go-to tool now whenever I want to scan or fax documents to someone and I would definitely recommend it to other people out there. Review collected by and hosted on G2.com. What problems is Upland Intelligent Capture solving and how is that benefiting you? With Upland Intelligence Capture, I am documenting and streamlining the processes of my team and our company. I also send those documentations to my team through Upland Intelligence Capture. Now it has become our team's ultimate documentation tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Upland Intelligent Capture for G2 to provide buying insight. 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